Roofing contractor
Roofing America
Burning Springs Rd, Belle, WV 25015
Listed under Charleston, WV
- Google average
- 4.7
- Ratings counted
- 146
- One and two star
- 10 of 146(6.8%)
- West Virginia median
- 2.3%
The first three are Google’s own figures for Roofing America, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the West Virginia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 134 | 92% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 2 | 1% | |
| 2 | 1 | 1% | |
| 1 | 9 | 6% |
Higher than most — the typical roofer in West Virginia sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Roofing America, most recent first.
- 1 out of 5kari armstrong6 months ago
Justin did a beautiful job on my husband's metal roof! The problem I have with him is that due to where he didn't leave enough over hang on the roof water leaks in. It runs down and stains my walls and ceilings. He came out and put more screws, but it didn't fix. Now he won't answer my calls. It was a great price.
Reply from the business
I’m not aware of any issue like this. Please call 304-989-0004 and I’d be more than happy to help you.
- 1 out of 5Peggy Martin8 months ago
If I could give them ZERO stars I would. This roofing company turned my experience into a masterclass in incompetence. We paid them upfront, and that’s apparently where their effort ended. From there, …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Scott Reynolds11 months ago
Very poor job look like they had no idea of what they were doing having to pay someone else to fix what they did waste of money if you have them come
- 1 out of 5Anthoney Simmonsa year ago
Not a great experience. The representative performed a site visit and committed to reaching back out to me with a quote. This process started on January 28th with the initial call, a follow-up call on January 29th, a check-in call on …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Teresa Smith2 years ago
They came out one time and put something on my roof where I missing shingles and was supposed to get back with me for an estimate and it’s been when the first storm happened months ago never called me never come back nothing
- 1 out of 5Pennys PorchEdited 3 years ago
Buyer Beware! Roofing America in Malden, WV. They ordered extra materials we didn’t need that cost us over $200 and they would not refund the cost. One was an attic fan but we don’t even have an attic. They damaged our home and tile on our front porch and left about a hundred nails on the ground! Super disappointed!
Reply from the business
Hello, Pennys Porch. We deeply apologize for your experience, and assure you that the crew on this job has been fired. We're very sorry for the misunderstanding and encourage you to contact us at (304) 989-0004 for any further assistance. Thank you for your review.
- 1 out of 5Danny Wright5 years ago
Justin was quick to show up and give an estimate, however he never came back. I even called his father who helps Justin operate another business and could not get a return call If the job is small and does not include Justin contacting your insurance company I would suggest you just call someone else
Reply from the business
We're sorry to hear your experience with Justin was less than amazing. Please reach out to us at (681) 265-4474 so we can understand what happened and how we can improve. We look forward to hearing from you.
- 1 out of 5Melissa Kimberling6 years ago
Unbeknownst to me my roof had been done by Roofing America a little over a year ago. I had hired , paid and have a receipt from MDI Construction. When the roof leaked I contacted MDI and was told that new flashing had been put on. Wait, give it time, watch to see if it leaked again and then the damage would be repaired (patching and painting bedroom wall/ceiling). Again, I contacted MDI and scheduled and confirmed the repair for 10/3/19. When they no showed I contacted MDI only to be told that it was “Justin’s” of Roofing America responsibility and that he would take care of it. After calls and texts back and forth the repairs are still not completed. At the last visit to the house a mess was left with putty on clothing and a drink spilled and not cleaned up. This resulted in a stain on an antique desk. My last communication with Justin was in a group text with Steve Korsen of MDI at which time he admitted that the work area was left a mess and that he would come the next day to complete the patching and painting and it would be “pristine.” I’m still waiting for his arrival! No call, no show! Would never recommend this company and would give a zero if it were an option.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate16
- quick response14
- metal roof8
- honest staff4
- wind damage repair3
- thorough cleanup3
- quick quote3
- no more leaks2
- quick scheduling2
- ice removal2
Other reviews we hold
14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Alex Adkins3 weeks ago
Exceptional service and price. When his crew arrived they worked tirelessly to get our roof finished. Pricing was very fair, and material quality was excellent. The roof looks amazing! I would highly recommend Roofing America to anyone in need of anything roofing related!
Reply from the business
Alex, thank you for your feedback regarding your roof replacement. We pride ourselves on the work ethic of our crew and maintain a strict focus on using high-quality materials, so we appreciate you noting both. Providing fair, transparent pricing is a pillar of Roofing America, and we value your recommendation to others.
- 5 out of 5Ryan Ruckera month ago
Had a great experience. Highly recommend, responded quickly, and very professional. The work was done proficient and in great timing.
Reply from the business
Ryan, thank you for sharing your feedback. We appreciate your acknowledgement of our team's communication and efficiency throughout your project. Providing prompt and professional service remains a top priority for us, and we are glad we met those goals during your installation.
- 5 out of 5Richard Holloway2 months ago
Contacted Justin from Roofing America to inspect my roof showed on time and gave me an honest up front evaluation of my roof helping me to make an informed decision on how to proceed with my project. Thanks Justin
Reply from the business
Thank you Richard!
- 5 out of 5Paul GriffithEdited 3 months ago
Was on time, well prepared and stayed until the job was done! Highly recommend!!
Reply from the business
Paul, thank you for highlighting our punctuality and commitment to finishing the job. Our crew makes it a priority to arrive prepared and stay on-site until the work meets our standards. We value your recommendation of Roofing America.
- 5 out of 5Scott Bird4 months ago
Highly recommend this company.
Reply from the business
Scott, thank you for the recommendation. We are glad to hear you had a positive experience with the Roofing America team and we value your support.
- 5 out of 5Breana Yoke4 months ago
Fast, efficient, and friendly service! Our problem was assessed and handled immediately! So thankful!
Reply from the business
Thank you for the kind review!
- 5 out of 5Makynnah Raynex34 months ago
I’ve only seen the best quality work in roofing !! If you’re going to choose a Roofing Company choose Roofing America !!
Reply from the business
Makynnah, we value your recommendation of Roofing America to those seeking high-quality craftsmanship for their roofing needs. Our focus is consistently placed on delivering the level of professional work that you highlighted in your feedback. Your support reinforces our commitment to providing reliable results for every client we serve.
- 5 out of 5Mark Smith5 months ago
Had shingle damage from storms. Justin and his crew came out and repaired it within 30 minutes. Very satisfied!
Reply from the business
Mark, thank you for relying on Roofing America for your storm damage repairs. We're pleased Justin's prompt attention restored your shingles and provided swift resolution. Delivering efficient service for your roofing needs is something we aim for.
- 5 out of 5Bethany Dastgheib5 months ago
Justin Came out to access a situation we were having with a rental, He was very prompt to show up and give us a few alternatives. We ended up going with a full roof replacement. During the winter months, the weather was very hectic, but Justin made sure everything was completed properly and safely. His work looks great, his communication was great throughout, and his pricing was reasonable.
Reply from the business
Bethany, thank you for selecting Roofing America to address your rental property's roofing concerns. Justin’s ability to provide options and ensure a safe, correct installation despite winter's challenges reflects our commitment to quality service. We're happy his communication and reasonable pricing resulted in a successful roof replacement for you.
- 5 out of 5Nicole Christian6 months ago
Justin arrived quickly to my panicked call about a possible roof leak right above the breaker boxes in my house. He was extremely knowledgeable & after taking a look inside he knew the cause was ice build-up in the valley of my roof. He …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Nicole, we appreciate you choosing Roofing America during what must have been a stressful situation. Justin's quick assessment and effective ice dam mitigation reflect our team's dedication to problem-solving and preventing further roof issues. It is gratifying to know our service delivered both practical solutions and much-needed reassurance for you.
- 5 out of 5Todd Scott6 months ago
Justin and Scott were great!! They came to my Mom's house in Beaver and took care of the ice and snow build up which was causing a leak in her bedroom from the ceiling fan and window. Justin was very easy to deal with both on the phone and in person. We will definitely call him again. Thanks Justin and Scott!!!!
Reply from the business
Todd, thanks for trusting Roofing America with your Mom's roofing issue in Beaver. We're pleased Justin and Scott efficiently addressed the ice and snow that caused the leak. Knowing they provided responsive service and a solution you can depend on means a lot.
- 5 out of 5Makenna Reeves8 months ago
Justin was phenomenal. Able to come within a day's notice and provide a stellar quote for roof repair. Knowledgeable, quick responses, and eager to help!
Reply from the business
Makenna, thank you for choosing Roofing America for your roof repair needs. We're glad Justin could provide you with a prompt quote and demonstrate our commitment to knowledge and responsiveness. Knowing you had a positive experience with our roofing services is valued.
- 5 out of 5Ashley Ritchie9 months ago
We had a major leak during a heavy rainstorm and water was pouring into our living room. I called last minute, and he came out immediately—in the pouring rain—and got the situation under control. He worked quickly, explained everything clearly, and made a solid repair that stopped the flooding right away. You can tell he takes pride in his work and truly cares about helping people, even in emergencies. Would highly recommend if you need any roof work done.
Reply from the business
Ashley, thank you for sharing your experience with Roofing America. We are glad we could address your urgent roofing needs quickly and effectively during the storm. Knowing we provided a reliable solution and eased your stress is what we strive for.
- 5 out of 5Paul Stover11 months ago
They put a metal roof on a garage for us and did a really good job
Reply from the business
Paul, we're happy to hear the metal roof installation on your garage met your expectations. Providing quality roof installations are our top priority. We value your business and look forward to future opportunities to serve you.
The latest post from this business
Posted by Roofing America to their own Google profile 5 months ago. Their words, not ours.
The team at Roofing America delivers expert repairs and high-quality installations to keep your home protected throughout Belle and the surrounding areas. Trust our local roofing company to handle your next project with the professional craftsmanship and reliability that your property deserves. Give us a call to discuss your project today!Jul 31, 2026Call now
What Roofing America says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…-0004 Home About Services Contact Get a Free Estimate No obligation. Fast & honest pricing.…”
Other roofers in Charleston
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Elite Roofing-Charlestonestimate, new roof installation, hard working crew4.9355 ratings2.3% one and two star(304) 451-5575 | 4.9 | 355 | 2.3%8 of 355 | (304) 451-5575 |
| Design Roofingestimate, warranty, follow up inspection4.8320 ratings5.6% one and two star(304) 250-9544 | 4.8 | 320 | 5.6%18 of 320 | (304) 250-9544 |
| Maycon Construction Servicessiding, thorough inspection, pleasant staff4.9271 ratings1.5% one and two star(304) 208-8978 | 4.9 | 271 | 1.5%4 of 271 | (304) 208-8978 |
| Secure Construction Company Inc.siding, courteous staff, metal roof installation4.7139 ratings7.2% one and two star(304) 733-1760 | 4.7 | 139 | 7.2%10 of 139 | (304) 733-1760 |
| Alpine Roofingnew roof, quick installation, courteous crew5.0134 ratings0.7% one and two star(304) 990-7663 | 5.0 | 134 | 0.7%1 of 134 | (304) 990-7663 |
| 1st Executive Constructionnew roof, efficient crew, insurance claim assistance4.9107 ratings1.9% one and two star(304) 730-2545 | 4.9 | 107 | 1.9%2 of 107 | (304) 730-2545 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 146 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 25 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.