K&J

All 2 of the one and two-star reviews we hold for K&J, most recent first.

• 2 out of 5Tim8 months ago

  Well, I am not too happy at all about the work they did. To start off, I have been a contractor or worked for other contractors for over 30 years. I do many of my own roofs myself. This roof I hired Jason to do just the upper portion of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I’m sorry that you didn’t have a good experience. As we discussed, we had more rain this summer than any summer that I can remember in my 45 years. We can’t work in the rain and we get dozens of calls every single time that it rains. We fell really behind and I had to hire a few extra crews to get caught up. I take full responsibility for the work that was done. Yes, they should’ve used chalk lines. Yes, they should’ve used a stabilizer. I have a dozen of them at the shop so there is no excuse. I’ve used these guys in the past and never had an issue with them. I called them and told them that not using chalk lines is absolutely unacceptable and they told me that it was only 7 feet from the edge to the ridge and that they were using the lines on the underlayment. I immediately told them to pop lines. As far as them having the air compressor turned up too high, I didn’t see any evidence of that. You and I stood on the roof together and you voiced your frustration about the chalk lines and the stabilizer. I apologized for that but we both agreed that the roof looked great. If you didn’t like something then I wish you would’ve just called me and gave me the chance to fix it instead of writing a review about hearing from your lawyer. We do well over 100 roofs a year, dozens of siding jobs, hundreds of repairs, and thousands of feet of gutters. I have two crews going at all times but when my back is against the wall then I’m forced to hire an extra crew to get caught up. I sent those guys to do your roof because it doesn’t get any easier than your roof. There shouldn’t have been any problems. I’ve used these guys in the past and I’ve used them a handful of times since your roof. I never once had a problem with them. As far as them speaking good English, I apologize that you couldn’t understand them. My main crews speak English. It takes a hardworking individual to do roofing. You have to be young, strong, and mentally focused. Honestly, I wouldn’t trade one of my Spanish

• 1 out of 5Tony Farina5 years ago

  I contacted Jason(owner) at K&J Roofing about some roof and gutter repairs on my house to prepare our house for sale. He said they could do the work and would come to our house in the 1-2 days to give an estimate. I contacted Jason again after 1 day and he said they would be by in the next 24 hours. I received a call at the end of the 2nd day to be told that he had been caught up on a difficult job and would be buy in 2-3 days, if that was suitable. I told him I was good with whatever worked for him. Since that second day, he has not called me back, not responded to phone calls or texts and never shown up to give a quote or do any work. I’d say this is clearly indicative of the service that you will get from this contractor. I will use Nathan’s Roofing because they always answer the phone and respond to your inquiries.

  Reply from the business

  I understand your frustration and I humbly apologize for the mixup. I have 3 crews out at all times and the constant rain has made life hectic. We get 20 calls a day and it can be overwhelming when the weather constantly has us rescheduling … More

• roof replacement19
• job quality10
• gutter replacement6
• estimate4
• quick4
• kind crew3
• flawless work3
• shingle installation2
• leak repair2
• value for money2

14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Erin Thomas4 months ago

  The owners of this company are great! Easy to work with, open communication, and top-tier work.

  Reply from the business

  Thank you so much!!!! I truly appreciate you!!!!

• 5 out of 5Lorin Neagle4 months ago

  By far the best ever!!! Jason comes and delivers best person and roofer anyone can call Will call again

  Reply from the business

  Thank you so much. I truly appreciate that!!!!

• 5 out of 5Miles Mann8 months ago

  I had a great experience with this company. His guys are hard workers. They were referred to me by a neighbor and they didnt disappoint. They finished in only two days and I was definitely impressed. They did great.

• 5 out of 5Claudia T8 months ago

  K&J Roofing were so timely and friendly and did a great job fixing up my roof! Will definitely use them in the future if I need any other roofing services.

• 5 out of 5Jesse Huckins11 months ago

  Honest and reliable

• 5 out of 5Jayson Richardsona year ago

  Let me start by saying that Jason was responsive from the start. I had a job that was not too time-sensitive. He used a secondary crew to try …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Cory Keeneya year ago

  My wife and I had a great experience with the professionalism and experience that they have On their team. Would highly recommend. Also was very happy that this company supports our vets!

• 5 out of 5Jaiden Barretta year ago

  The Best Roofing Company In Virginia!

• 5 out of 5CM Karrer2 years ago

  K&J just replaced our roof. They did a great job! Jason and his entire crew were very professional. They showed up on time and completed the project early. We highly recommend this company!

• 3 out of 5Cara WhitingEdited 2 years ago

  We hired K&J Roofing to replace the flashing around a leaking skylight and install a new ridge vent. Without going into too many details, all of the initial work was done incorrectly (by a worker no longer employed by the company) and the full extent of the errors were not identified until a year after the work was completed. As the rather significant errors were identified, Jason was responsive, took responsibility, and was quick to have the work re-done. Jason stands by his work, takes responsibility for mistakes made, and wants his customers to be satisfied. I appreciate Jason's ownership of the mistakes, but that didn't make up for an overall frustrating experience working with K&J Roofers.

  Reply from the business

  This is my company so I take full responsibility for the job. We earned this 3 stars and I take it personal that we gave you a bad experience. We do hundreds of roofs a year and I have to depend on my guys. I thought I hired a decent roofer … More

• 5 out of 5Amy GittmanEdited 3 years ago

  Our roof started leaking when two inches of rain fell in our area, and in less than a week we had a beautiful new roof. K & J Roofing accessed our roof and gave us honest feedback about what was still good about our roof but also what was needed to prevent further problems. We had a quote and the job scheduled within 48 hours. I highly recommend K&J Roof Repair and appreciate the quality of business they provided.

  Reply from the business

  Thank you!!!

• 5 out of 5richard Cooke3 years ago

  Jason and his team were a pleasure to work with and I would highly recommend them!

• 5 out of 5Carol Anne Chiamardas3 years ago

  K&J was very responsive to coming out the day after I called to patch the roof until the insurance agent could come and inspect the damage. Then I was able to get a complete replacement a short time later. Throughout the process, Jason answered all of my questions and went out of his way to be sure I was comfortable and happy with the project process. I would use the again.

• 5 out of 5Linda Warner3 years ago

  Jason and his crew did a great job. Fairly priced, well done, fast, great clean up.

• Licensed

  “…7988 Get the Perfect Roof for Your Home Licensed and Insured Military Owned GAF…”

• Insured

  “…Perfect Roof for Your Home Licensed and Insured Military Owned GAF Certified Get a…”

• Warranty offered

  “…Your Satisfaction is Guaranteed You are guaranteed peace of mind when…”

• States years in business

  “…Repairs is a roofing contractor with more than 15 years of experience delivering residential…”

• 24/7 emergency call-out

  “…A 23103 (804) 912-7988 Monday - Sunday: 24/7 Free Estimate Home About Us Roof…”

• Family owned

  “…K&J Roof Repairs is a military and family owned roofing company offering residential…”

Their site also states: free estimates.