JR Roofing and Gutters

All 2 of the one and two-star reviews we hold for JR Roofing and Gutters, most recent first.

• 1 out of 5Kelli Junea year ago

  It's been a year and a half since Rudolfo replaced our original roof from 1951 and we've had at least just as many leaks as we had before he worked on it. We had him come fix new leaks twice right after it was replaced but after the second …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you've experienced and that the work didn’t meet your expectations. At JR Roofing, we strive to provide high-quality service, and it’s clear that we fell short in this instance. We take all feedback seriously and are committed to making things right. We would love the opportunity to discuss your concerns further and find a solution that will address the issues with your roof. Please contact us directly at 510 228 6673, and we’ll be happy to assist you. Thank you for giving us the chance to resolve this situation. Your satisfaction is important to us, and we hope to regain your trust in the future.

• 1 out of 5Zach MooreEdited 2 years ago

  1yr Edit: Our torch down roof has leaked in several spots over the year. After calling Rodolfo for the first leak at a downspout his "repair" was to just cover up the down spout with torch down, sealing it up and rendering it useless. The next repair, at a corner, lasted about a month before leaking again. The roof has since leaked in our kitchen, in our patio, and at nearly every corner joint around the perimeter. I would not recommend J&R Roofing. The mentality of work is poor initial install with continuous repairs. If you want a quality roof from the start, look elsewhere. He also refuses to refund any money. Shady. Our experience with JR Roofing was okay, but I don't know if I would recommend them to friends or neighbors. We replaced our houses roof (low slope, hot tar and gravel) with a torch down roof with downspouts. There overall quality of the installation was okay but there's many details that I wish I would have known about prior to committing to the contract. Communication was mediocre. 1) For some reason Rodolfo did not remember our original quote day. He forgot - and came out the next day when I called and reminded him that we had a quote appointment the day before. 2) The week before our contract start date Rodolfo asked what day he was starting. That was odd, because he has access to the contract he made with the start date on it. 3) Demo was quick, 1 day, - but it made the inside of our garage very messy and it would have been nice to know to cover things. 4) After demo, damaged wood was replaced. On the front of the house they did repaint a section of new fascia to match,. A plank was replaced on our patio and they primered it, but did not match it's paint. 5) The torch down process shot speckles of tar around our house and my wife's car is now covered in tar speckles. She was home and could have easily moved her car if asked too. 6) Additional down spouts were added to the roof, but in one location they covered the cutout with tarpaper. 7) The

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing your experience. It's great to hear that they were able to complete the job quickly and that they addressed some important issues such as replacing damaged wood and repairing a patio leak. Based on your feedback, it seems that there are areas where we can improve in terms of communication, attention to detail, and overall aesthetics. We appreciate your honest review and will take your criticisms into consideration in order to deliver better services in the future.

• work quality5
• communication5
• leaks3
• quotes3
• punctuality3
• budget2
• cost2
• fair pricing2
• cleanliness2
• efficiency2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Antonio Wonga year ago

  Last year, I helped a family member with their re-roofing project. We did extensive research and got five quotes from companies with many good reviews on Yelp's front page. They were all easy to reach through Yelp's portal, and we picked …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Nghia Lama year ago

  Very friendly and straight forward. Good service. They get things done. Previous owner has mutiple layers. Other companies gave estimate and charge additional for each additional layers to take out. The owner here straight forward and only …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Nghia for your valuable feedback, we really appreciate.

• 5 out of 5Justin Chena year ago

  Rodolfo from JR Roofing was very responsive and by far gave us the quote with the best value. We have had a flat roof that experienced leaks that needed a replacement, but after a couple of major rainy days there are no issues. The team came by quickly and kept me updated throughout the process. I'm very happy with going with Rodolfo for this work.

  Reply from the business

  Thanks Justin for your valuable feedback, we really appreciate

• 5 out of 5Anne Rizoulis2 years ago

  Rodolfo and his team at JR Roofing and Gutters are amazing. They are professional, capable and super reliable. Rodolfo creates a detail contract outlining the work order and he walked us through what to expect. We also noted potential …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Anne for your valuable feedback, I really appreciated

• 5 out of 5Matt Mangen2 years ago

  We have had Rodolfo do roof & gutter on 2 homes now and if we need another roof in the future we will call Rodolfo first thing. He is profession, friendly, responsive, does high quality work and does it all in very good amount of time. We …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Matt for your valuable feedback. We really appreciate

• 5 out of 5Michael Williams2 years ago

  Great services and prices. Very thorough and I appreciate their concern for protecting my property while they worked.

  Reply from the business

  Thank you very much for you feedback, I really appreciate it.

• 5 out of 5Male Man2 years ago

  I was very pleased with the cost and quality of work from this company. Rodolfo was ontime and kept me updated on the progress of the project throughout the entire process. I would highly recommend them if you are looking for a roofing contractor.

  Reply from the business

  Thankyou very much for you feedback, I really appreciate it.

• 5 out of 5Edward Paulino2 years ago

  I had an opportunity to work with Rodolfo from JR Roofing, and I was very happy with his service and his work. The job was completed on time and the price was fair. They are now my go to subcontractor for all of my roofing needs.

  Reply from the business

  Thanks Edward for your valuable feedback

• 5 out of 5Tommy Suh2 years ago

  I'm a Property Manager in San Francisco. 100% recommend JR Roofing for any roofing work. Great service and prices.

  Reply from the business

  Thanks Tommy for your valuable feedback.

• 5 out of 5Rohit Vishwakarma2 years ago

  Rodofo is a professional roofer. He always reaches on time and provides excellent condition work

  Reply from the business

  Thanks Rohit for your valuable feedback

• 5 out of 5Steven EigenbergEdited 2 years ago

  Fine work at reasonable cost. They come in and get right at it. Clean up every day. You wouldn't know they were there except the footsteps on the roof -- just like Santa Claus! Recommend JR Roofing without exception. I have had them do multiple jobs and plan to have them back for more.

  Reply from the business

  Thanks for your valuable feedback

• 5 out of 5Bruce H2 years ago

  Rodolfo fixed the leak around my skylight. No leaks now! Great quality, value, and service.

  Reply from the business

  Thanks Bruce for your valuable feedback

• 5 out of 5Orlonda3 years ago

  On budget, on time, very professional!

  Reply from the business

  Thanks Orlanda, I appreciate it

• 5 out of 5Brenda3 years ago

  Everyone worked hard and got the job done!

  Reply from the business

  Thanks Brenda, We really appreciate your review.