Johnny Walker Roofing & Construction

The only one or two-star review we hold for Johnny Walker Roofing & Construction.

• 1 out of 5Lisa McClurea year ago

  Review for Johnny Walker Roofing & Construction I reached out to Johnny Walker Roofing & Construction for an estimate on storm damage to my property. I initially scheduled an appointment with Josh, the project manager, for 1:00 p.m. on Monday, March 17th. However, he later contacted me to say that time wouldn’t work, and we rescheduled for 10:00 a.m. Then, on the morning of March 17th, I received a message from Josh at 8:30 a.m. saying he was already on his way. This was frustrating because not only did he change the original appointment, but he then disregarded the agreed-upon time and showed up even earlier without checking if it worked for me. I’m not a morning person, and I value my time—I expect the same level of respect in return. To make matters worse, after I sent multiple texts asking about other available dates since that day no longer worked for me, I received no response. Roofing companies are everywhere, and thankfully, I found one that treats me with professionalism and respect. If you’re considering doing business with this company, think twice. Communication and reliability matter.

  Reply from the business

  Thank you, Lisa, for taking the time to share your feedback regarding your recent experience with Johnny Walker Roofing & Construction. We sincerely apologize for the confusion and frustration you encountered with scheduling and communication. We appreciate your insights, as they help us improve our processes and better serve our customers in the future. We currently have over one hundred 5-star reviews on Google, this is our first negative review. We agree that clear communication and reliability are important and have a good reputation for providing it, as we strive to give the highest level of service to each customer. But it’s clear we fell short in this instance, and we appreciate you, Lisa, for bringing it to our attention. If you’re open to it, we would love the opportunity to discuss your experience further and provide a resolution. Please feel free to reach out to us directly at (936) 465 -1512. Thank you for your understanding, and we wish you all the best with your roofing project. Sincerely, Walker Carrell Johnny Walker Roofing & Construction

• insurance claim assistance19
• fair pricing18
• respectful staff13
• inspection handling12
• hail damage repair7
• decking replacement4
• fascia replacement3
• quick installation3
• no leaks2
• shingle repair2

14 more of the 194 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bradley Smithan hour ago

  These guys are the best. I immediately recommend them for any of your general contracting needs. They helped navigate through all of my crazy insurance situations and have taken great care of us. Friendly, great communicators, and they genuinely care about your situation.

  Reply from the business

  Bradley, thank you for the fantastic 5-star review! We’re really glad we could help you navigate the insurance hurdles and take good care of your project. Your recommendation means a lot—thanks for trusting Johnny Walker Roofing & Construction!

• 5 out of 5Margaret Watson5 hours ago

  I contacted John to replace my roof after a spring storm. He got back with me almost immediately. We discussed my needs and our options on this project. He helped me upgrade the roof in a way that satisfied our needs and will save me money in the future on insurance and energy bills. He started and finished the project ahead of schedule. His work crew was professional, thorough and courteous. He was also helpful in working with the adjuster and insurance company. I am pleased to say I would use him again on construction or roofing projects. If you are looking for a company you can trust and will give you service at a reasonable price, contact Johnny Walker Roofing and Construction.

• 5 out of 5David Smith2 days ago

  Great work replacing the raccoon damaged vent line!

  Reply from the business

  Thank you, David, for the great review. We’re glad we could successfully replace the raccoon-damaged vent line and appreciate you trusting us with the repair. Please contact us if you need any further assistance.

• 5 out of 5Angie Ruiz3 days ago

  Very helpful & honest!

  Reply from the business

  Angie, thank you for the 5-star review! We’re glad to hear you found us helpful and honest. We appreciate you choosing Johnny Walker Roofing & Construction!

• 5 out of 5Zane Rudd3 days ago

  I highly recommend Johnny Walker Roofing & Construction. Their team is professional, knowledgeable, responsive, and genuinely takes pride in the work they do. They communicate well throughout the entire process, are straightforward and honest, and make sure the job is done right from start to finish. It’s refreshing to work with a company that puts such a strong emphasis on quality workmanship and taking care of their customers. If you’re looking for a roofing or construction company you can trust, Johnny Walker Roofing & Construction is a great choice!

• 5 out of 5Pam Read4 days ago

  Nate the Account Manager for our house was very helpful and you could just tell he wanted to please us throughout the roofing process!

  Reply from the business

  Thank you for the kind review, Pam. We're thrilled Nate provided such helpful, customer-focused service throughout your roofing project. We will share your praise with Nate and the team and appreciate you trusting us with your home. If you need anything else, please reach out.

• 5 out of 5Raygan Adair4 days ago

  We recently had our roof replaced by Johnny Walker Roofing & Construction, and they did a great job from start to finish. Johnny has also taken care of my father’s home and inspected several of our other structures. Over the years, they’ve taken care of both our residential and commercial roofing needs, and we’ve always been able to count on them. Johnny is a longtime customer and friend, and we’d recommend him and his team for any job.

  Reply from the business

  Thank you, Raygan, for the wonderful review and for trusting Johnny Walker Roofing & Construction with your roofing needs. We’re glad the roof replacement went smoothly and that we’ve been able to support your family’s residential and commercial properties over the years. We appreciate your continued trust and recommendation. Please call us anytime for future inspections or projects.

• 5 out of 5Clint Wolfe4 days ago

  Recently had the roof and gutters replaced by Johnny Walker Roofing and the work turned out great. They were very helpful and knowledgeable throughout the entire process, including dealing with insurance company. Would highly recommend for roof work or any other work you might need done on your house.

  Reply from the business

  Clint, thank you for the awesome 5-star review! We’re glad you’re happy with your new roof and gutters and that our team could help guide you through the process, including the insurance side. We truly appreciate the recommendation and are here for any future work you may need on your home.

• 5 out of 5Billie Wattsa week ago

  Johnny Walker has replaced our roof twice due to storm damage. On the day of the last storm in April 2006 they worked along side us to get the trees off our roof . Thank you for all your help and assistance, it is much appreciated.

  Reply from the business

  Thank you so much for your kind words, Billie. We’re glad our team could be there to help remove the trees and replace your roof after the storm in April 2006. We appreciate your continued trust in Johnny Walker for your roofing needs. Please reach out if you need anything else in the future.

• 5 out of 5Graya week ago

  John and walker were both great to deal with they explained things clearly and succinctly. They walked me through everything I needed to know to file a claim and what it would cost me out of pocket.

  Reply from the business

  Thank you for the kind review, Gray. We’re glad John and Walker made the claims process clear and walked you through the costs and next steps. If you need any further assistance, please reach out and we’ll be happy to help.

• 5 out of 5bryauna wilson2 weeks ago

  I had an excellent experience working with Walker after a hail storm damaged one of my rental properties. Him and his team replaced the entire roof and completed all of the interior repairs after the demo, and the quality of the work …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Bryauna, thank you for the outstanding 5-star review and for trusting us with your rental property after the hail storm. We’re glad to hear the roof replacement and interior repairs exceeded your expectations and that our team’s communication, reliability, and attention to detail stood out. It means a lot coming from a real estate investor who depends on trustworthy contractors. We truly appreciate your recommendation and look forward to working with you on any future projects

• 5 out of 5Rich Miller2 weeks ago

  Roofing repair professionally done right and in a timely manner.

  Reply from the business

  Rich, thank you for the 5-star review! We’re glad to hear your roof repair was done professionally and on time. We appreciate your trust in Johnny Walker Roofing & Construction and are here if you need anything in the future.

• 5 out of 5Jay Bell2 weeks ago

  Had a 3-day option on my close date. Walker was out and done within 24 hrs with a perfect repair! Great people to work with.

  Reply from the business

  Jay, thank you for the fantastic 5-star review! We’re glad we could get your repair done within 24 hours and help you meet your close date. It was a pleasure working with you, and we appreciate you choosing Johnny Walker Roofing & Construction!

• 5 out of 5Shirley Dodson2 weeks ago

  We wanted to leave a review for Johnny Walker Roofing & construction, they are very professional, honest, and fair company. John came out on Sunday after the tornado on Saturday evening just to help us cleanup-this was total volunteer! His help was priceless, we would have been lost without him. When we had to put on a new roof, repair pergola, new gutters, etc. from the tornado damage, we chose Walker roofing. John walked us through the whole process-insurance, inspection, gutter system, repair and re-stain pergola, new roof, etc-we were so lucky to have John’s help! John was always around when the repairs were being done and all was completed with the cleanup being exceptional. We highly recommend Johnny Walker Roofing because they help in all areas of the process and they have outstanding craftsmanship and genuine care for the customer. We are so pleased with the help and concern from John-our home looks happier too!

  Reply from the business

  Thank you, Shirley, for the wonderful five-star review and for sharing your experience. We’re so glad John’s volunteer cleanup after the tornado and our team’s work on your roof, pergola, gutters, inspections, and insurance guidance made the process easier for you. Your recognition of our craftsmanship, cleanup, and genuine care means a great deal to our whole team. We appreciate your recommendation and are always here if you need any future assistance.

The sun's been hot, the roofs have been many, and the people have been amazing. Johnny Walker Roofing & Construction is just one review away from hitting 200 five-star reviews — and y'all made it happen! 🙌From country homes to big-city rooftops, every job has been a privilege. Thank You! To the homeowners who trusted us, the crew who sweats it out in the Texas heat, and everyone who took a minute to leave a review — thank you. That 200th review is coming soon... who's it gonna be? 🤠🔨🏠1 day agoCall now