Roofing contractor
Jay Carter Roofing & Sheet Metal
23405 Lake Ridge Rd, Cannington, ON L0E 1N0
Listed under Newmarket, ON
- Google average
- 4.8
- Ratings counted
- 30
- One and two star
- 0 of 30(0%)
- Ontario median
- 2.9%
The first three are Google’s own figures for Jay Carter Roofing & Sheet Metal, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 25 | 83% | |
|---|---|---|---|
| 4 | 5 | 17% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Jay Carter Roofing & Sheet Metal. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- metal roof installation6
- professional crew6
- quick work4
- polite staff4
- eavestrough replacement3
- standing seam roof2
- eaves replacement2
- honest pricing2
- leak repair2
- snow guards2
Other reviews we hold
14 more of the 30 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jay Kandola5 days ago
Jay Carter Roofing installed a standing seam metal roof on one of our Oakville custom home projects. Clear pricing, reliable scheduling, and excellent detail work on the panels and flashing. Easy to coordinate with and left the site clean. We'll be using them again.
Reply from the business
Thank you, Jay, for the glowing review. We’re glad the standing seam roof met your expectations for pricing, scheduling, and workmanship, and that our crew left the site clean. We appreciate the opportunity to work on your Oakville project and look forward to partnering on future builds.
- 5 out of 5D C2 months ago
Very fair price and top notch crew from sales to jobsite. Solid build and great addition to our home.
Reply from the business
Thank you, D C, for the kind review. We're thrilled to hear our team delivered fair pricing and top-notch service from sales to the jobsite. It’s great to know the build met your expectations and is a valuable addition to your home. Please reach out if you need anything in the future.
- 5 out of 5les colbeck9 months ago
⭐️⭐️⭐️⭐️⭐️ Outstanding Experience with Jay Carter Roofing! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for this. It means a lot to our team. We’re glad the crew and the finished roof hit the mark for you. We work hard to keep things clean, stay on schedule, and deliver exactly what we promise so hearing this feedback makes our day. If you need anything down the road, we’re always here. Enjoy the new roof!
- 5 out of 5Monica Cordes10 months ago
Have to say, I am extremely pleased with the roofing job done by Jay Carter. The low slope and numerous valleys of my roof presented challenges. The roofing team was very skilled and seemed to have pride in their work. Alex, the project …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the kind words! Your roof’s low slope and all those valleys do make it a complex install, so it means a lot to hear our crew’s craftsmanship showed through. I’ll be sure to pass your praise along to Alex—he takes great pride in making sure every detail meets the mark. If you ever need anything—warranty support, a seasonal checkup, or advice on maintenance we’re here to help. And thank you again for trusting Jay Carter Roofing & Sheet Metal!
- 5 out of 5Dean Shiner11 months ago
Black standing seam roof.. very happy with the project.. did what they said, on time and on budget..highly recommend Jay Carter roofing
Reply from the business
Thank you for sharing your experience! We’re glad to hear you’re happy with your new black standing seam roof. Delivering projects on time and on budget is something our team takes pride in, and your recommendation means a lot. We appreciate your trust in Jay Carter Roofing & Sheet Metal and look forward to being here for you in the future.
- 5 out of 5Paul StojanovskiEdited 11 months ago
Update review Sept 2025 Talked with Jay directly and he was very accommodating to make things right. He went out of his way to personally look after all the issues and address the poor service. He let me know that the person that looked after all these items no longer works there. Nice to know he did what was needed to keep up the excellent service that he had before. 2 guys came out today, worked on removing the old caulking and replaced it. Took their time and looks 1000% better! You can tell they had a lot of expertise and were true craftsman as they explained exactly what they were going to do and managed my expectations. They were very respectful and did an outstanding job that exceeded my expectations. Glad to know that Jay Carter Roofing is back with excellent client service and workmanship. I would again highly recommend them for your installation and any follow up services. Update review Jan 2025. Not sure what happened to Jay Carter roofing. Poor service with months taken to get any response. I provide a deposit to have a maintenance check on my metal roof after 5 years from installation. Had to follow up several times before one guy came out and ran his drone for 5 min over roof. Never got a report or my money back. Had a metal roof put on my shed to match my house. This was done pretty good with a few issues that were never fixed. The caulking done looked like a 3 year old did it. Complained and never got fixed. Had an issue with a leak on my bathroom vent that resulted in water damage in my bathroom. Even though it was promised after months of follow up. It still has not been done and I used another company to fix it. They install pretty good but if you need any follow up on issues, forget it. After the most recent wind storm where I lost part of my roof shingles, it was very comforting to call them and to hear the words "we will look after you". Very professional and completed all work as promised.
Reply from the business
Thank you for taking the time to update your review and share your full experience. We truly appreciate the opportunity to make things right. It’s important to us that every client receives the level of service and craftsmanship we are known for, and I’m glad to hear our team was able to exceed your expectations. Your feedback helps us grow, and we’re grateful for your continued trust and recommendation of Jay Carter Roofing & Sheet Metal.
- 5 out of 5Hugh Balkowski11 months ago
Great effort and subsequent finish.
Reply from the business
Thank you for the kind words. We’re glad you’re happy with the effort and the finished result.
- 5 out of 5Len Kohla year ago
The job was done on time and looks great
Reply from the business
Thank you for sharing. We’re glad the job was completed on time and that you’re pleased with the result.
- 5 out of 5Tom Hensley2 years ago
We sent drawings to Jay Carters office for our new build cottage a few months before we broke ground and Jay's team did the take off for us and broke down each project separate and their sales manager Larry went over each project and which …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much! The Jay Carter Roofing Crew loved working on this project
- 4 out of 5Alex Davidson2 years ago
Excellent service and commitment to detail. I’m comfortable recommending Jay Carter Roofing and Sheet Metal to others.
Reply from the business
Thank you!
- 5 out of 5Momeggedon2 years ago
We needed a snow guard after installing solar panels and Jay Carter was able to help us out. We went ahead and had the eavestroughs replaced and leaf guards put in. A big thanks to Larry and Olivia and her team!!!
Reply from the business
Thanks for sharing! We're glad we could help with the snow guard and the new eavestroughs and leaf guards. A big shoutout to Larry, Olivia, and her team for their excellent work. If you need anything else, we're here for you!
- 5 out of 5Charles murray2 years ago
Everything was done on time and on budget, turnaround from our first discussion to completion was only a couple of weeks! 👍 …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks for the feedback! We're thrilled to hear everything was done on time and on budget. From our first discussion to completion in just a couple of weeks – that's what we strive for! 👍 …
- 4 out of 5Carol Girard2 years ago
We had a great experience dealing with Jay Carter Roofing. Although they were a little slow to respond to our RFQ, their pricing was very competitive. Installation was done well, explained in detail and they provided photos of our newly installed snow guards. I would definitely recommend using them.
Reply from the business
We appreciate your review!
- 4 out of 5Roz Llewellyn2 years ago
Jay Carter Roofing did a great job replacing a roof on one of our community halls. While there were a few hiccups with the project, they were addressed quickly by their staff and the project was completed with only a short delay. Overall a good experience and the company is great to work with.
Reply from the business
Thank you for your feedback! We're glad to hear that you had a good experience with Jay Carter Roofing. While there were a few hiccups, we're happy our team could address them quickly and complete the project with only a short delay. It's great to know you found us easy to work with. If you need anything else, we're here to help!
The latest post from this business
Posted by Jay Carter Roofing & Sheet Metal to their own Google profile 5 years ago. Their words, not ours.
The last panel is installed, the job is complete, and now it’s time to say thank you. At Jay Carter Roofing & Sheet Metal, we know that choosing a contractor for their home is a big decision. It’s always a pleasure working for homeowners who place their trust in Jay Carter Roofing & Sheet Metal. To show appreciation for the homeowners who allow us to take care of their homes, we leave each customer with a special thank-you gift to enjoy after the job is complete. Great customer service and great roofing go hand in hand with Jay Carter Roofing & Sheet Metal. 🏡 . . . . #StandingSeamRoof #MetalRoofExperts #JayCarterRoofing #RoofUpgrade #BuiltStrong 2 days ago
What Jay Carter Roofing & Sheet Metal says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…We have developed customer service and warranty programs that are among the best in…”
Free estimates
“…Request a Free Estimate At Jay Carter Roofing, we offer free…”
Financing available
“…Understanding Our Financing Options We understand that roofing projects…”
Their site also states: states years in business.
Other roofers in Newmarket
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| T. Simpson Roofingresponsive staff, siding installation, eavestrough installation4.6233 ratings8.2% one and two star(905) 830-3664 | 4.6 | 233 | 8.2%19 of 233 | (905) 830-3664 |
| Principal Roofingcost, timeliness, eavestrough system4.9107 ratings3.7% one and two star(289) 552-6774 | 4.9 | 107 | 3.7%4 of 107 | (289) 552-6774 |
| Chouinard Brosshingle replacement, roof replacement, eavestrough replacement3.898 ratings29.6% one and two star(800) 521-3229 | 3.8 | 98 | 29.6%29 of 98 | (800) 521-3229 |
| Warner Roofing Inc.cleanup, cost, quick response4.879 ratings5.1% one and two star(416) 567-3526 | 4.8 | 79 | 5.1%4 of 79 | (416) 567-3526 |
| Ainger Group Roofing and Exteriorscompany, friendly people, booth4.963 ratings1.6% one and two star(289) 205-3179 | 4.9 | 63 | 1.6%1 of 63 | (289) 205-3179 |
| Roof Pro Plus Home Improvementsworkmanship, shingles, professional crew3.754 ratings31.5% one and two star(888) 677-7757 | 3.7 | 54 | 31.5%17 of 54 | (888) 677-7757 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 30 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 30, of which 30 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.