Roofing contractor
Jax Roofing Company
337 Gradle Dr, Carmel, IN 46032
- Google average
- 4.9
- Ratings counted
- 169
- One and two star
- 2 of 169(1.2%)
- Indiana median
- 2.3%
The first three are Google’s own figures for Jax Roofing Company, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Indiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 164 | 97% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 2 | 1% | |
| 2 | 2 | 1% | |
| 1 | 0 | 0% |
About typical — the typical roofer in Indiana sits at 2.3%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Jax Roofing Company, most recent first.
- 2 out of 5Mark Schoch2 months ago
Got an estimate on siding from storm and flashing fixed to stop leaking. Came out and fox d flashing and paid them. Suppose to come back out for siding and never called or showed back up. Called them and they told me they would see where they are at on it and call me back. Never did call me back and it’s been 3 weeks. Called another company to get it done.
- 2 out of 5Eric Wheelera year ago
Left nails on our blacktop drive, sidewalk & flower beds. They didn’t make any effort to pick up nails. Would be nice if someone doing the work spoke English. It took several calls to get them to finish the job.
Reply from the business
Thank you for the review, Eric. I am disappointed to hear we fell short on your job, and will take these notes into consideration for future jobs.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claim assistance40
- hail storm damage19
- initial inspection17
- gutter replacement15
- new roof installation13
- installation crew6
- window replacement4
- wind damage repair3
- downspout replacement2
- shingle replacement2
Other reviews we hold
14 more of the 156 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Paul Neumanna day ago
Levi Heidrich was very professional and helpful when I had hail damage. He also held two of my sister's and a friend. I would highly recommend JAX Roofing Company.
- 5 out of 5Mike X.4 days ago
We recently used Jax Roofing Company for a roof replacement after wind damage. Bryce and his team made the whole process smooth and easy to work through. I highly recommend Jax Roofing—they truly care about making things right and ensuring customer satisfaction!
- 5 out of 5Roderick Conwella week ago
Jax Roofing performed an excellent service in replacing our windows and sliding doors damaged by hail. Specifically Gary O. met with us multiple times, helped walk us through the Claims process and provided a very reasonable estimate. Installation by Chris and crew couldn't have went better. All followup and touchups by Dillon were above and beyond. Would recommend this company to anyone needing window and door replacement.
- 5 out of 5Janine ProtoEdited a week ago
Really good communication. Very helpful navigating the process and working around our schedules. We would definitely recommend to friends and neighbors.
- 5 out of 5Edward LandrethEdited 2 weeks ago
This company is exceptional. We received a new roof due to hail damage, and Levi was outstanding as a salesman. He personally visited our home, collaborated with us, and responded quickly to all calls. For any work or a new roof, I highly recommend JAX!
- 5 out of 5Myra Hart2 weeks ago
Brian Koller is amazing! Quick response and repair! Easy to talk to :)
- 5 out of 5Marilyn O'Farrell3 weeks ago
My representative was Levi Heidrich. He did an excellent presentation at our first meeting. Before, during and afterwards, he was always available to explain and answer my questions. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Madison H.3 weeks ago
Jax roofing was fantastic! During a recent wind storm there was significant damage to the roof. Levi with Jax roofing was able to guide us in getting our entire roof replaced! The crew was very efficient and was excellent in getting everything cleaned up. I would definitely recommend Jax roofing to anyone!
- 5 out of 5Ryan Emmons3 weeks ago
A tree fell on my roof and Levi with Jax roofing came out in a very timely manner! They did a great job and had it done very fast! I would recommend Levi to anyone. Very polite and thorough young man.
- 5 out of 5Seth Wallace3 weeks ago
Levi Heidrich did a great job inspecting and guiding us through the proscess of getting a new roof and gutters. The crew was very efficient and clean-up was incredible. Levi even returned to inspect the work and address any issues. Looking forward to getting help on windows with this crew.
- 5 out of 5Adam Wallace3 weeks ago
They did a nice job replacing our gutters and roof. It was done very timely fashion and they cleaned up well after they were done. Levi Heidrich did a great job getting materials picked out and coordinating the work.
- 5 out of 5Stan Howard3 weeks ago
Jax roofing did an excellent job on roof and gutters. After hail storm Levi contacted us about repairs. He lead us through the process with insurance company and was there every step of the way. I would recommend Levi and Jax for your roofing needs.
- 5 out of 5Sandy Rogers4 weeks ago
Very happy with the team and their work and appreciate all the guidance Levi gaveme along the process.
- 5 out of 5Steven CostelowEdited a month ago
Jessie came out after the storm gave my property an inspection and found damage, he was able to get my insurance company to pay for a full replacement and they did great job on the roof and gutters! a few weeks later James came during …
Google cut this review short. The full text is on their Google profile.
What Jax Roofing Company says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Our team of licensed professionals can handle any repair…”
Free estimates
“…workmanship with every project and a free consultation so that you can find the perfect…”
Their site also states: warranty offered.
Other roofers in Carmel
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Blue Ladder Roofinginsurance claim assistance, insurance coordination, storm damage repair4.8413 ratings3.9% one and two star(463) 222-5211 | 4.8 | 413 | 3.9%16 of 413 | (463) 222-5211 |
| Red Bird Roofingthorough inspection, insurance claims, thoroughness4.9271 ratings2.6% one and two star(317) 593-9742 | 4.9 | 271 | 2.6%7 of 271 | (317) 593-9742 |
| AmeriPro Roofingroof replacement, answering questions, insurance claim assistance4.5258 ratings12.4% one and two star(317) 316-8551 | 4.5 | 258 | 12.4%32 of 258 | (317) 316-8551 |
| Beard Roofing and Exteriorsroof replacement, gutters, gutter replacement5.0243 ratings0.8% one and two star(317) 689-7663 | 5.0 | 243 | 0.8%2 of 243 | (317) 689-7663 |
| Mister Quik Home Servicesinspection, estimate development, insurance advice4.7211 ratings7.1% one and two star(317) 480-4012 | 4.7 | 211 | 7.1%15 of 211 | (317) 480-4012 |
| UHQ Constructionsiding replacement, answering questions, gutter replacement5.0197 ratings0.5% one and two star(317) 661-2991 | 5.0 | 197 | 0.5%1 of 197 | (317) 661-2991 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 169 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 169, of which 156 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.