Jansen Roofing & Repair Inc

All 3 of the one and two-star reviews we hold for Jansen Roofing & Repair Inc, most recent first.

• 1 out of 5jeffrey spitlera year ago

  Our previous roof was only 5 years old and the details were not done correctly. We were already getting some leaks at a few spots. It’s hard to know on the front end if a sub contractor is a detail-oriented service. I doubt that Jansen has a keen attention to detail. We have a complex roof with a gambrel style profile and four dormers. There are 16 spots where 4 roof planes intersect. These are the most critical spots to get every detail correct, or there will leaks. Additionally, the junction between the upper pitch and steeper middle pitch is important to get the detailing correct. The previous roofers used drip edge at that spot and that was incorrect. The upper shingles were cupped, holding water, allowing water to infiltrate under the shingles. Jansen was planning on doing it the same way, but they were going to open up the angle of the drip edge to match the angle of the two roof pitches. I said we’re not going to do that. I had a local sheet metal service custom make some angled pieces with 6” legs on each side to handle that detail. That worked fine but they used 1” nails to attach (too short). I also specified an additional layer of cdx plywood. They showed up the day of the project with a pallet of osb. Again, not the best plan. I made them take that back and get the specified material…though they tried to convince me that osb is superior. They also showed up with the wrong color drip edge. Again, I specified black and they did correct that. On one run of flashing, they could have used two pieces (I had enough on site to only have one seam per section), but they ran 3 pieces, the last piece was about 12” long. That’s poor craftsmanship. There was one spot in the middle of the roof where a nail had backed out and had cupped an overlying shingle. I repaired that. It’s a good thing we specified the highest quality shingles, otherwise that nail would have probably worked its way through that overlying shingle. There were several shingles that were damage

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Jeffrey — thank you for the detailed feedback. A gambrel with four dormers and that many plane intersections is exactly the kind of roof where the small details matter most, and it's clear we missed the mark on several of them. The flashing fastener choice, the material delivery, and the items you had to correct yourself shouldn't have happened. We'd genuinely like to make it right. The pulled flashing nails in particular are something we'd come out and address at no charge if you'll let us. Please call me directly at 563-355-4355. I'd appreciate the chance to talk.

• 1 out of 5James Tayloe3 years ago

  They inspected my roof when I bought my house and didn't kick a pile of leaves out of a corner and their was a hole their now I gotta deal with it due too their lousey inspection

  Reply from the business

  Hi James. I am hoping you can provide some more information. We cannot find a record of an inspection report done by our company for you, nor have we been contacted and made aware of any issue prior to this review. … More

• 1 out of 5Jim Sichterman6 years ago

  Does little or nothing to protect surrounding landscaping, still picking out debris from plantings and mulch 2 years later. Damaged gutters including a custom copper gutter they were told specifically to not put ladders against. More interested in telling me about the new trucks they bought. Also damaged soffit.

• insurance claim assistance27
• siding19
• efficient crew13
• timely completion11
• new shingles6
• thorough cleanup4
• estimate process4
• seamless process3
• downspout replacement2
• wind damage repair2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5eric Hoover5 days ago

  Excellent response time concerning the repair inquiry of house siding. The repair crew was on site quickly, provided an evaluation of repair and cost estimate, then executed the repair as agreed upon. I would highly recommend Jansen Roofing for any new work or repair. Very satisfied.

  Reply from the business

  Thank you Eric! We're glad we could get your siding repair done quickly and that you're happy with our service- that's what we always want! Please reach out if you need anything in the future, we'll be here to help.

• 5 out of 5Beth Schwagera week ago

  I called on Jansen Roofing & Repair 2 years ago with a roof problem. Not only did they discover the problem and fix it but also inspected my roof with the insurance adjuster. I can't say enough great things about their guy, Gabe! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Beth! We're so happy that we were able to help with all of the stages of your roofing needs. The new roof turned out beautiful and I'm so happy that you are happy with the service and care that we provided, that means a lot! We will be here if you ever need us! Take care, Beth!

• 5 out of 5Scott Bivens3 weeks ago

  Did a good job on the roof and followed up on other details (like reinstalling gutter guards) until the job was done satisfactorily. Also went outside the norm by taking down and reinstalling a couple of high-up shutters my wife wanted to repaint.

  Reply from the business

  Thank you Scott! We appreciate your trust in us and I'm glad that we got everything taken care of for you!

• 5 out of 5Kerry Gish3 weeks ago

  Great Work Very happy with the work. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Kerry! We're so glad you are happy with the roof work we did! If you ever need anything we will be here! Take care!

• 5 out of 5Toby Speecea month ago

  Did a wonderful job, very professional. Eric was great to work with.

  Reply from the business

  We're happy to hear the job went well and the experience felt professional throughout. That's the standard we hold ourselves to every time. Don't hesitate to reach out if you ever need us again!

• 5 out of 5Molly Burnsa month ago

  Everyone at Jansen’s were professional and very courteous. I highly recommend them.

  Reply from the business

  Hi Molly! You’re the sweetest and it was a joy working with you on your new windows! We hope to work together again in the future! Take care- Jaime

• 5 out of 5Molly Morelanda month ago

  Eric with Jansen Roofing and Repair is top notch when it comes to coordinating a larger commercial roof replacement. He could not have been more helpful when it came to dealing with the insurance company for reimbursement, to coordinating …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Molly! We're so happy that you had such a great experience with Eric and our team. He speaks very highly of you as well. It was a big project but the installers made quick work out of it! Thank you for trusting us with your business, we are grateful and we will be here should you ever need us! Take care! :)

• 5 out of 5Clint Albrighta month ago

  Fast one day while roof redone. Complete tear off. Very clean.

  Reply from the business

  Thanks Clint! We appreciate your great feedback on the speed and cleanliness we provided. The whole teams thanks you for being our customer, we will be here if you ever need us :)

• 5 out of 5Steve Schneidera month ago

  Eric by far took care of us as if we were family. Quick response and roof was replaced in no time. Great price and service.

  Reply from the business

  Reviews like this mean everything to us. We're happy the roof replacement went smoothly and that you felt well taken care of throughout. We appreciate your trust in us and we will be here whenever you need us!

• 5 out of 5Kevin Wa month ago

  This company was fast and professional. Not only were they done in one day but the extensive cleanup they did after the fact was amazing. I have already recommended them to friends and family members.

  Reply from the business

  Hi, Kevin! We are so glad that you are happy with the speed and the clean up. We greatly appreciate you choosing us and we have a wonderful referral program so hopefully we can work with someone you referred in the future! Best wishes!

• 5 out of 5Jan Tappa2 months ago

  Absolutely wonderful to work with. They were there when they said they would be, right products. Very neat and clean. when we added items they were quick to get , and install. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Jan! I’m so glad we could help with your home’s makeover! Your new siding, soffit, fascia, doors and Versetta Stone looks amazing! I’m so grateful that you and Cliff trusted us with this project, it was a pleasure. You’re two of my favs!

• 5 out of 5ROBIN LYNN BEABER STAGEEdited 2 months ago

  I've never ever never ever been treated soooooo well if not the best by this company and when the color was wrong I call JILL and she took care of absolutely everything in making sure we got the color we wanted and she is a absolute …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi, Robin! What a wonderful review, thank you!! It was an absolute pleasure to work with you on your roofing and siding project. We are so glad that you are happy with everything, that is why we do what we do! Thank you for your business!

• 5 out of 5Bob B2 months ago

  The PM and Office Manager, Eric and Jill, were educational and helpful throughout the entire process, which included a full R&R of shingles, gutters, and downspouts. It looks fantastic. Highly recommend this company!

  Reply from the business

  Hi Bob & thank you! I know everyone enjoyed working with you on your project and we greatly appreciate your kind words and your trust in us. We’ll be here if you ever need us!

• 5 out of 5Andlia Books3 months ago

  Wonderful experience! Very nice and efficient service and had our issues resolved very quickly. Thank you!

  Reply from the business

  Hi, Andlia! Thank you so much for your great review and for being a wonderful customer to work with. We appreciate you! - Jaime & The Jansen Team

Most homeowners in LeClair don't think about their roof warranty until something goes wrong. By then, it's too late to wish they'd asked better questions before the job started. There are two types of coverage that matter: the product warranty, which covers the materials, and the workmanship warranty, which covers the installation. A strong product warranty means very little if the workmanship coverage is weak or nonexistent. At Jansen Roofing & Repair, we offer lifetime product warranties through CertainTeed and workmanship warranties up to 10 years. Our SELECT ShingleMaster certification is what makes that level of coverage possible. When you hire Jansen, you're covered. Call us today for a free estimate.3 days agoBook

• States years in business

  “…With more than 30 years of experience and a strong local…”

• Financing available

  “…Learn More About Us Financing Options To Help You Move Forward Jansen…”

• Woman owned

  “…30+ Years Of Experience Woman-Owned Roofing Company Serving Iowa &…”