Roofing contractor
J & S Family Roofing LLC
488 Anna Lynn Ln, Horsham, PA 19044
Listed under Abington, PA
- Google average
- 5.0
- Ratings counted
- 242
- One and two star
- 2 of 242(0.8%)
- Pennsylvania median
- 1.8%
The first three are Google’s own figures for J & S Family Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Pennsylvania roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 240 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
Lower than most — the typical roofer in Pennsylvania sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for J & S Family Roofing LLC, most recent first.
- 1 out of 5Debbie Mumbauer4 months ago
If I could rate them zero stars I would have. They replaced my roof 2 years ago. They were supposed to install product to help with air circulation (cooling & heat). We questioned Justin because we didn't see evidence of that product being …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Debbie, We’re truly sorry that your experience hasn’t matched the standard we work hard to uphold and maintain for our customers. When you notified us that the Intake Pro ventilation had not been installed, we immediately returned and completed that work. We also reviewed your concerns thoroughly at that time. Regarding the interior drywall issues you’ve described, we were never shown any interior damage during our visit, and our manufacturer confirmed that the temporary lack of Intake Pro ventilation would not cause the type of drywall failure you’re reporting. We understand how stressful home repairs can be, and we’ve always been willing to discuss your concerns directly. Our company is fully insured, and we provide documentation to any customer who requests it. If you’d like to continue the conversation or provide any additional information, we’re still here and happy to speak with you. — J&S Family Roofing
- 1 out of 5danielle maguire5 years ago
Called about a leak in my roof and Stu came out quickly and assessed what he believed the problem to be and gave me an onsight estimate that I was fine with. The problem is for three weeks after that he kept telling me someone would be coming out as soon as possible but no one ever came or contacted me. I reached out multiple times and the last time I reached out I just never got a response at all so decided to find someone another roofer. Completely unprofessional and in the meantime it has rained many times and my attic has gotten soaked. Had I known I would be looking at a month or more for my repair I would have not wasted my time with this company.
Reply from the business
All we ask is that the customer either docusigns or reply with e mail that they accept our proposal Neither was done by this customer so this was never really a job It’s unfortunate that with 139 5 star reviews this customer felt like leaving a one star on an estimate that was never really a job Oh well We shall overcome
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew21
- new roof installation18
- gutter replacement17
- skylight replacement7
- siding replacement5
- flat roof replacement4
- roof estimate4
- plywood replacement3
- roof removal3
- shingle replacement3
Other reviews we hold
14 more of the 219 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Marcelo Santos2 days ago
Had the team replace our roof years ago and were great from start to finish! They stand by there work and after have a minor leak, immediately they come right out and repaired the area. They are friendly, priced great and do great work. Highly recommend them for all your roofing needs!
- 5 out of 5Chris TrageserEdited a month ago
J&S did a fantastic job replacing our, “who knows how old” roof. Dustin was great to deal with. He was upfront, knowledgeable and honest, as well as extremely patient answering my many questions. Everyone I dealt with in the company was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Chris, thank you so much for taking the time to share this. It means a lot to our whole family team. Dustin will appreciate the shoutout — he takes a ton of pride in making sure homeowners feel confident every step of the way. And hearing you mention Colleen, Nick, Kevin, and Harold truly makes our day. We’re lucky to have a crew that treats every project like it’s their own home. Thank you again for trusting J&S with your roof and for already recommending us to friends. Word of mouth is everything to a family business like ours, and we’re grateful for you. If you ever need anything down the road, we’re here for you. — The J&S Family Roofing Team
- 5 out of 5Jacob Reevesa month ago
From the beginning, Justin communicated very clearly with us about what it would take to get our roofing / siding issue resolved. When we decided to engage them for the work, he came out with the team to make sure they understood what needed to be done. They completed the work on time and for the expected estimate. Their cleanup was impeccable and left the affected areas better than they found them.
Reply from the business
Thank you so much for sharing your experience. We’re really glad our team was able to walk you through the repair process clearly from the start — storm damage can feel overwhelming, and communication is something we take a lot of pride in as a family business. It means a lot to hear that the crew understood the scope, delivered exactly what was promised, and left everything cleaner than they found it. That’s the standard we hold ourselves to on every project. We truly appreciate you trusting us with your home. — The J&S Family Roofing Team
- 5 out of 5Robin Finnegan2 months ago
I recently needed some urgent repairs on my roof. I contacted Kevin from J&S Roofing because they had done my roof shingles a few years back. The current repairs were unrelated but I had a very good experience with them before. Dustin came …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to share this. It means a lot that you reached back out to us after your original shingle install — that kind of trust is everything to a family business like ours. We’re glad we could jump in quickly for the urgent repairs and make the process smooth from start to finish. Dustin and the crew take real pride in treating every home with care, and hearing that they went above and beyond on the extra area truly reflects who they are. We appreciate your recommendation more than you know. Whether it’s a small repair or a full replacement, our family is always here when you need us. — The J&S Family Roofing Team
- 5 out of 5Gerald Criswell2 months ago
J&S Family Roofing did a great job repairing my roof. They were quick to respond, had great communication throughout the whole process, and answered all of my questions. The work was done professionally and efficiently, and everyone I dealt …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for trusting our family business with your roof repair! We’re glad our quick response, clear communication, and professional workmanship made the process smooth for you. Our team truly cares about treating every home with respect, and your recommendation means a lot to us. — J&S Family Roofing
- 5 out of 5Walter Wasylaschuk3 months ago
Kevin was very professional, responsive and had great suggestion as we planned our project. Kevin and his crew did a great job replacing our roof and gutters. Everything went as planned with no surprises on pricing or scheduling. Kevin was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the thoughtful review! We’re grateful you chose J&S Family Roofing for your roof replacement and new gutter installation. Kevin and the crew take a lot of pride in being responsive, professional, and transparent with pricing and scheduling, so it means a lot to hear that everything went smoothly from start to finish!
- 5 out of 5Greg Citro3 months ago
Dustin and Nick were great to work with. Fair price, great product, professional installation, and it was easy to communicate with them. I would definitely recommend J&S Roofing!
Reply from the business
Thanks so much, Greg! We’re grateful you chose J&S Family Roofing for your roof replacement. Dustin and I take a lot of pride in offering fair pricing, quality roofing products, and a smooth, professional installation process, so it means a lot to hear that everything went exactly as planned.
- 5 out of 5Don Berry3 months ago
They did a great job of replacing an attic vent damaged by squirrels and replacing siding damaged in a wind storm. They also inspected all the flashing around the house and re-nailed it as needed.
Reply from the business
Thank you so much for choosing J&S Family Roofing to help with your attic vent and storm‑damaged siding! We’re really glad we could get everything repaired and make sure the flashing around your home was secure and in good shape. It means a lot to our family‑owned business that you trusted us with the work. If you ever need anything down the road — from small repairs to full roof replacements — we’re always here to help! — J&S Family Roofing
- 5 out of 5Dan Sulpizio4 months ago
Can’t thank Dustin, Nick, and Stu enough for the great new roof J&S installed for us. Dustin and Nick took the time to come meet with me during the estimate and explain everything we were getting prior step by step, we paid for both a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Dan, thank you so much for the incredible review and for trusting our family with your home! It truly means a lot to us that you felt taken care of from the estimate all the way through the final clean‑up. We’re glad you love your new roof and that the experience matched the quality of the work, that’s exactly what we aim for on every project! Hearing that you’d recommend us to friends and family is the highest compliment we can receive.
- 5 out of 5Mike4 months ago
I would like to start off by saying that I wish I could give more than 5 stars. This company is truly a God send. My wife and I were in the market for a roof and we had a couple recommendations and a previous quote given. The day I was …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mike, thank you for the amazing review! We’re grateful you chose J&S Family Roofing after searching for GAF‑certified roofers, and we’re thrilled your roof replacement went smoothly from estimate to installation. Honest communication, fair pricing, and professional workmanship are what our family business is all about. We appreciate your recommendation and are always here for your roofing needs.
- 5 out of 5Joseph Alfonsi4 months ago
We had a fantastic experience with J & S Family Roofing and couldn’t be happier with our new gutters. From start to finish, the process was smooth, professional, and truly customer-focused. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Joseph, thank you so much for the fantastic review! We’re grateful you chose J&S Family Roofing for your seamless gutter installation and that the entire process felt smooth, professional, and customer‑focused. Kevin takes a lot of pride in being honest, knowledgeable, and responsive, and it means a lot to hear that came through during your project.
- 5 out of 5John Harkins5 months ago
I've used J & S Family Roofing several times now and couldn't be happier with the service they provide. Nick, Dustin, and team have always come thru for me - even with the smallest of jobs like dealing with some damage from recent winter …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Matthew thoman5 months ago
Second roof I've had done by J&S. Their communication, professionalism and work are all top notch. They finished a small but complicated roof in 2 days, including new gutters. They cleaned up after themselves and kept in communication about everything they were seeing the whole time. The warranty is also great. I don't have any more roofs, but i would absolutely call them again if i did.
Reply from the business
Matthew, we truly appreciate you choosing J&S again and trusting our family with your home. Hearing that our communication, professionalism, and warranty stood out means a lot, and we’re always here whenever you need us!
- 5 out of 5Diane Whitehouse5 months ago
Reliable, efficient, excellent quality in workmanship and materials. Great to work with. Thanks Nick and Dustin. My spouse and myself are very happy. Highly recommended. Great bang for your buck.
Reply from the business
Diane, we’re grateful you chose J&S and even more grateful to hear how happy you both are with the results. Delivering reliable, high‑quality roofing work at a fair price is exactly what we aim for. Thank you for the kind words and the recommendation!
The latest post from this business
Posted by J & S Family Roofing LLC to their own Google profile 4 months ago. Their words, not ours.
From custom copper details to 46 squares of GAF Weathered Wood Ultras, check out this gorgeous project our team completed recently in Ambler PA! Jul 23, 2026Call now
What J & S Family Roofing LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…roofing contractor must be properly licensed and insured, reputable and…”
License number shown
“…--> PA Home Improvement License #120383 NJ Home Improvement License…”
Insured
“…must be properly licensed and insured, reputable and trustworthy, and…”
States years in business
“…Experience and Reputation We have over 75 years of experience here at J&S. Our direct…”
States a founding year
“…Elite Installer GAF President's Club Since 2022 CONTACT US J&S Family Roofing, LLC…”
Free estimates
“…PA And Surrounding Areas SCHEDULE YOUR FREE ESTIMATE Shingles Flat Roofing Roof Coatings…”
Financing available
“…2:00PM Sunday Closed Emergency Services Financing Available © J&S Family Roofing LLC We…”
Family owned
“…We are a legitimate second-generation family owned and operated business. We are your…”
Their site also states: 24/7 emergency call-out.
Other roofers in Abington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Tufano & Sons Roofingskylight replacement, siding installation, new roof installation5.0231 ratings0.4% one and two star(215) 645-2964 | 5.0 | 231 | 0.4%1 of 231 | (215) 645-2964 |
| Russell Roofing - Roofing in Philadelphiaprofessional staff, estimate, polite staff4.5206 ratings12.6% one and two star(888) 567-7663 | 4.5 | 206 | 12.6%26 of 206 | (888) 567-7663 |
| Armstrong Roofing LLCroof replacement, gutters, reasonable pricing5.0188 ratings0.5% one and two star(215) 824-6932 | 5.0 | 188 | 0.5%1 of 188 | (215) 824-6932 |
| Dennis & Sons Contractingcourteous staff, siding replacement, speed of work4.9118 ratings1.7% one and two star(215) 757-1855 | 4.9 | 118 | 1.7%2 of 118 | (215) 757-1855 |
| Preferred Home Improvementsiding installation, window replacement, polite workers4.8109 ratings5.5% one and two star(215) 987-6039 | 4.8 | 109 | 5.5%6 of 109 | (215) 987-6039 |
| Aronson Roofing And Sidingroof replacement, siding, estimate4.788 ratings6.8% one and two star(267) 688-3163 | 4.7 | 88 | 6.8%6 of 88 | (267) 688-3163 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 242 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 241, of which 219 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.