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Roof Warden

Roofing contractor

Integrity Roofing and Painting

115 N Union Blvd, Colorado Springs, CO 80909

Google average
4.7
Ratings counted
593
One and two star
39 of 593(6.6%)
Colorado median
1.9%

The first three are Google’s own figures for Integrity Roofing and Painting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Colorado roofers we list with enough ratings to compare.

Rating breakdown

4.7
593 ratings
How the 593 ratings break down, from five stars to one
5
53991%
4
142%
3
10%
2
71%
1
325%
6.6%of these 593 ratings are one or two stars (39)

Higher than most — the typical roofer in Colorado sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 28 one and two-star reviews we hold, most recent first.

  • 1 out of 5Dave oberto10 months ago

    I’m very disappointed with Integrity Roofing. They have no customer service. I have called 4 times about a warranty on their work they did 2 years ago and they keep saying that a manager will reach out to you. I have received no calls or …

    Google cut this review short. The full text is on their Google profile.

  • 2 out of 5Paul Ethridge11 months ago

    I really wanted to give this company a good review but at the end of the day I just can't. It seems like often the right hand does not know what the left is doing. There was a lot of miscommunications during the whole process. I would be very careful when talking to their estimators coming out to your house to verify or record what is said verbally and compare it carefully to what's in their scope of work. We had many details that were promised to us and left out when it came time for the work to be done such as a section of gutter replacement. During a repair that they had to come back for because they hadn't done it the correctly the first time they left my wife's greenhouse unplugged so they can run their power tools and never plugged it back in killing all of her plants. When I addressed this to them they promised me to give her $100 gift card to home Depot to cover the dead plants which never happened. I checked on it numerous times and Matthew kept blowing me off and still is to this day. Going into the roof replacement I was worried about the condition of the decking and told them that ahead of time and they assured me that bad decking would be replaced as needed. After the job was done there was one section in particular that I could reach my hand up and feel underneath the flashing and see that the decking was completely rotted out and missing ,nothing had been done. They also left many roofing nails in my driveway that I unintentionally ran over with my motorcycle.

    Reply from the business

    Thank you for sharing your experience — we’re truly sorry to hear about the frustration and miscommunications you encountered. That’s not the standard we strive for, and we appreciate you bringing these issues to our attention. Regarding the greenhouse incident, we’re very sorry about the loss of your plants. A Home Depot gift card has been issued to help replace them, and we regret the delay in getting that to you. We did perform a full roof replacement and replaced damaged decking as needed. You were correct that there was one area under the valley metal that was initially missed — once it was brought to our attention, we came back to repair it. We also fabricated custom kickout flashings to your specifications to improve the aesthetics in that area. Our crews use magnets and clean up thoroughly, but with roofing work there’s always a chance a few nails are missed. We apologize that some were left behind Thank you again for the feedback. While we wish your experience had been smoother, we appreciate the opportunity to learn and do better moving forward.

  • 1 out of 5Sharayah Riednera year ago

    “Integrity” Roofing refused to work with us—solely because we intended to pay out of pocket rather than go through insurance. That kind of refusal makes it clear they are more interested in inflating insurance claims than providing honest …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Sharayah, please call our office. Are you sure that this was Integrity Roofing and Painting? We don't have a record of an appointment under your name. This sounds like a misunderstanding—we regularly complete out-of-pocket roof projects and are always happy to provide quotes, with or without insurance. We’d appreciate the chance to clarify and help if you're still in need.

  • 1 out of 5Wendy Vasua year ago

    Before hail season starts, I wanted to post how HORRIBLE our experience was with Integrity Roofing. Our unfortunate experience lasted for 6 months; we later learned that due to a huge hailstorm in our area, this company brought in roofers …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your feedback. We're very sorry to hear that your experience didn’t meet your expectations. Following the major hailstorms in 2023, we brought in additional crews to meet the overwhelming demand and we stand by the work performed. We understand how important your gutter guards were, which is why we covered the cost of replacement through your preferred contractor at full retail value. When the leak was reported, we responded promptly to resolve it. Regarding billing, changes in project scope led to some confusion, and we apologize for any frustration that caused. We regret that your experience didn’t reflect the standard we strive for, please feel free to contact us directly if there’s anything further we can do.

  • 1 out of 5Myron Bryanta year ago

    Cannot recommend this company. Was all set to have them repair my roof for around $16K, when they sent me an invoice for $13K for a deposit. When I canceled, and told them they are not in compliance with Colorado State Bill 38 for failing …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Dear Myron, Thank you for sharing your feedback. We take all customer concerns very seriously and want to provide clarity regarding your experience. We want to reassure you that the contract you signed is fully compliant with Colorado SB-38 and clearly states in bold that all deposits are held in trust, as required by the law. The deposit amount you were invoiced for was based on the payment schedule outlined in your insurance claim and included your legally required deductible. This is a standard practice to ensure that the project is properly funded according to the insurance agreement. Regarding the cancellation policy, we honor the 72-hour right of rescission, allowing customers to cancel the contract within that timeframe for any reason. We regret any misunderstanding that may have occurred. We strive to maintain transparency and professionalism in every step of the process, and we apologize if there was any confusion. Please feel free to contact us directly if you would like to further discuss your concerns or if we can provide any additional clarification.

  • 1 out of 5Linda Ba year ago

    I had 2 bad experiences getting an estimate for exterior painting. The first estimator came took a quick look around and I never received the estimate. I called and they told me he had a stroke. He was around 25...I guess that's …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Erik Demkowicz2 years ago

    Worst possible experience!!! They lied to us multiple times. Did not communicate with us. There was constant confusion about who was doing what. The four day job took seven weeks. They hire a sub contractor from out of state. None of the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Erik, This is absolutely not the service we strive to provide. Our crews are required to use safety equipment and keep the site clean. Please contact our office to discuss the details of your experience and rest assured that we stand by our workmanship.

  • 1 out of 5Chris Wallace2 years ago

    I have given this company plenty of opportunities to do their job the right way I kept all the pictures just in case. The first 8 pictures are work they did and said was completed and I gave them an opportunity to fix it, without posting anything on how bad they did. They did come out and fix it eventually, it took them a whole month to do so. The picture of my garage if you look at it the gutter was hung way wrong and they had to call a professional to come out and fix it and he did an amazing job. The last 3 pictures are for warranty work this is also work they think is complete and they guy was rude to my wife. Honestly I don’t know how they have 5⭐️. They have terrible communication skills and they don’t have anyone check on a completed job, they just take the word of whoever they send out. Oh and all they do is sub-contract other people/ companies to do the job they do not have their own team of people accept sales men.

    Reply from the business

    Chris, I'm glad that our production manager was able to connect with you and confirm that you are satisfied with your gutters now. We apologize for the confusion during this process and will work to improve our service based on your feedback.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement87
  • inspection71
  • insurance claim assistance68
  • answering questions64
  • estimate40
  • hail damage repair30
  • personable staff21
  • insurance adjuster assistance14
  • gutter replacement8
  • free inspection6

Other reviews we hold

14 more of the 315 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Jeffery Fritza month ago

    I recently had the pleasure of working with this company and could not be more satisfied with the results. Jonathan and his team delivered outstanding workmanship from start to finish. The roof now looks brand new, and their work clearly …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Steve Stiles2 months ago

    Romeo Alvarenga was probably most professional, communicative company rep I’ve worked with in over 30 years in COS. From initial estimate to final inspection, he kept me updated, never wondering about status of the job. Integrity manager …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Rob Annese2 months ago

    Great experience with the company. Had a roof leak. Kai, came out the next day and did a thorough inspection. I got a fair price and had the work completed in under two weeks. Kai, specifically, was great to work with. He kept in constant communication and made sure to show me before, during and after photos. He came out and talked me through what they. Had done. He was great! I’d recommend them to anyone looking for a reputable roofer.

  • 5 out of 5Ryan Harlow2 months ago

    Working with Kai Jones was a Great experience. He was extremely knowledgeable and professional.

  • 5 out of 5Chris Armstrong2 months ago

    Excellent communication, great, fast work. I worked with Matt and he walked us through the whole process with very few hiccups. Thanks again! - Chris

  • 5 out of 5Car Lenn3 months ago

    Got our rooftop inspected for free and sealed thanks Hayden Clayton.

  • 5 out of 5Patricia4 months ago

    Kai did an amazing job on my window trim, both inside and out. The attention to detail was outstanding---every line is clean and the finish looks perfect. He was professional, punctual, and made sure everything was done exactly how I wanted. It's rare to see that level of pride in craftsmanship these days, and I couldn't be happier with the results. I highly recommend Kai for any home improvement work!

  • 5 out of 5Sandra Stephens (Sandy)4 months ago

    Joseph and Kia came to my door and were absolutely professional and polite, unfortunately I just didn't need the service at this time. Wonderful young men who came across as knowledgeable, trustworthy, and Well-Mannered!!

  • 5 out of 5Cooper Anstett4 months ago

    They visited and helped seal some shingles on my roof. Quick and easy. Joseph was extremely helpful! 5 star!

  • 5 out of 5Jane Ruff5 months ago

    Matt was our contact and project manager, and he was very patient with our insurance company and with us - every step of the project. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Larry and Judith Teel5 months ago

    We needed Quality roof repairs to be done asap. Communication was efficient and professional to accomplish our goal in a very timely manner. We appreciate their eagerness to complete the roof repairs sooner than expected. Will recommend this company to anyone. Thanks so much!!

    Reply from the business

    Hi Larry and Judith, We're thrilled to hear that you had a positive experience with us! Our team always aims to communicate efficiently and tackle repairs swiftly, so it's great to know we hit the mark for you. Your recommendation means a lot to us, and we're glad we could get those repairs done even sooner than anticipated. If you ever need anything in the future, just let us know. Thanks again! Best wishes, The Integrity Roofing and Painting Team

  • 5 out of 5Maria Fink6 months ago

    It was a pleasure to work with Joseph and his crew. Very professional, on time and caring crew.

    Reply from the business

    Hi Maria, We're thrilled to hear about your positive experience with Joseph and the team! It's wonderful to know that their professionalism and care left a lasting impression. Your feedback motivates us to continue delivering top-notch service. If you need anything else in the future, feel free to reach out. Warm regards, The Integrity Roofing and Painting Team

  • 5 out of 5DARRIN SOLEAU6 months ago

    Did an awesome job replacing roof and gutters and clean up after job was done.

    Reply from the business

    Hi Darrin, We're thrilled to hear that you're pleased with the roof and gutter replacement! Our team always strives to leave things spotless, so it's great to know we hit the mark. If you have any future needs or questions, don't hesitate to reach out. Thanks for choosing Integrity Roofing and Painting! Best regards, The Integrity Roofing and Painting Team

  • 5 out of 5Evelyn Lowry6 months ago

    I found Dominic from Integrity Roofing to be very helpful and caring in his approach to my roofing issue. They offer a free inspection and offer options in how your protect can be taken care of. Seriously would recommend this company and use them if another issue should arise!

    Reply from the business

    Hi Evelyn, We're thrilled to hear about your positive experience with Dominic and our team at Integrity Roofing and Painting. It’s wonderful to know he was able to provide a helpful and caring approach to address your roofing needs. We believe in providing trustworthy service and thorough inspections that's why we offer them for free, ensuring you have all the options to make the best decision for your home. We're truly grateful for your recommendation and are always here if you need us again in the future. Stay safe and take care, The Integrity Roofing and Painting Team

The latest post from this business

Posted by Integrity Roofing and Painting to their own Google profile 2 months ago. Their words, not ours.

A roof is more than just shingles—it's your home’s first line of defense. Integrity Roofing and Painting offers expert roof replacement and repair services to ensure lasting protection. Our skilled team works with precision and integrity, giving you peace of mind. Contact us today for a free inspection and estimate.Feb 27, 2026Learn more

What Integrity Roofing and Painting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States a founding year

    “…Inspection Veteran-Owned - Family-Run Since 1990 No Pressure. No Surprises. Just a…”

  • Free estimates

    “…CO Austin, TX Denver, CO (719) 488-2800 Free Inspection About Overview Our Team What We Do…”

  • Family owned

    “…88-2800 Free Inspection Veteran-Owned - Family-Run Since 1990 No Pressure. No Surprises.…”

  • Veteran owned

    “…CO (719) 488-2800 Free Inspection Veteran-Owned - Family-Run Since 1990 No Pressure.…”

Their site also states: warranty offered.

Other roofers in Colorado Springs

Ranked by how many ratings Google has counted.

Other roofers we list in Colorado Springs
Roofing contractor
Native Roofing & Solarroof replacement, informative staff, insurance claim assistance4.9775 ratings1.2% one and two star(719) 685-6995
Rampart Roofing & Exteriorsroof replacement, thorough inspection, insurance claim assistance4.9604 ratings2.3% one and two star(719) 487-7663
Petrali Roofing - Centralinsurance coordination, thorough inspection, insurance claim assistance4.9534 ratings2.2% one and two star(719) 375-8773
Wyndhill Roofinggutters, professional crew, skylight replacement4.9309 ratings1.0% one and two star(719) 344-9724
Storm Guard Roofinginsurance claim assistance, inspection, courteous staff4.9262 ratings2.7% one and two star(719) 642-6253
Pierce Roofinggutters, skylight replacement, courteous crew5.0258 ratings0.4% one and two star(719) 630-1044

All roofers in Colorado Springs →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 593 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 340, of which 315 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.