Roofing contractor
Ingram Roofing, Inc
390 South St, Rochester, MI 48307
Listed under Rochester Hills, MI
- Google average
- 4.2
- Ratings counted
- 31
- One and two star
- 6 of 31(19.4%)
- Michigan median
- 2.5%
The first three are Google’s own figures for Ingram Roofing, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 23 | 74% | |
|---|---|---|---|
| 4 | 2 | 6% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 6 | 19% |
Much higher than most — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 6 of the one and two-star reviews we hold for Ingram Roofing, Inc, most recent first.
- 1 out of 5Tatyana Lazarenkoa year ago
Poor costumer service. Horrible job quality
- 1 out of 5Chris Lee2 years ago
I cannot recommend this company at all, very poor communication, they never return calls. Look elsewhere for better service.
- 1 out of 5Laura DEdited 4 years ago
2020 - If you like paying for new roofing and siding to house birds, then Ingram is your company. I spoke to (and left follow up calls) both with Chad (sales) and Jeremy (owner) to see why I was hearing/seeing birds on my roof/siding. Both …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5BJ Bustance8 years ago
We contacted Ingram roofing to repair our sun room roof. In the winter the snow would build up and form an ice damn and then leak down the side windows. Thought the flashing needed to be secured or some such thing. Ingram roofing wound up replacing the entire window roof. After the replacement was completed and thousands of dollars later, it would leak in the middle of the room whenever it rained. It never leaked when it rained before. Getting them back was a challenge but they came back several times to try to repair and finally wouldn't return my calls and it still leaks when it rains. While Jeremy is a nice man, if you don't respond on a timely basis or at all and don't fix the problem, it doesn't say much for Ingram Roofing.
- 1 out of 5Lisa Kurtz9 years ago
Our search for two bathroom remodels and a new roof began in October of 2016 with a couple of unreturned phone calls from Ingram. When we finally heard back and scheduled a home visit on a Monday for the upcoming Friday, they were a no show, and I had taken a half day from work. We even called to confirm Thursday. The following week they sent someone who proceeded to tell me that we had just contacted them during their busy season and that was the reason for almost two months of unreturned phone calls. When we did finally meet with Jeremy, he was very kind yet still offered constant excuses for their poor communication. He insisted we won't have that experience again and gave us a direct cell phone number and told usbto begin setting up appointments at tile and vanity stores. We were provided a very very basic price quote. In addition, Jeremy showed us all the price allotments/estimates on a scrap piece of paper as if he completed our quote in his car 5 minutes prior to entering our home. As he left, he said we would get a digital copy of these prices and told us to start making appointments at various tile and vanity stores to find materials we liked within the ranges. As you can imagine, that was difficult without the allotments he promised. We were very excited about the thought of moving forward with our bathrooms and headed to the tile shop the next day. Without the prices, we texted Jeremy a question on tile pricing and he responded. A few days later we set up a meeting to look at vanities and afterwards texted him again (after calling the office with no answer) trying to get the price list so we could assess how what we picked out fit into the budget. We have yet to be responded to and this was nearly two months ago. We still have no copy of the price allotments, no returned texts, and no returned calls from the office. At the very least, one would hope that a company today would have a good service model, value their clients, and reach out. N
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Stephanie Baker12 years ago
No show, no call. Took a day off of work to be home and we heard nothing. Called and left 3 messages and emailed. Water damage due to ice damming and we were left hanging.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- calls5
- home3
- job2
Other reviews we hold
6 more of the 12 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Matt Parrya week ago
Above and beyond. Great job.
- 5 out of 5Chris Rose3 months ago
I’ve used Ingram roofing twice now to fix issues caused by another roofing company. Exceptional service both times. This last one, Chris from Ingram roofing helped. He had the issue fixed within hours of me calling for help, and finished just before a storm came in that evening. I would highly recommend.
- 5 out of 5Maryanne Schmedding6 months ago
Great company and wonderful employee's. They are all very professional and thorough with their work. They make their roofs look like masterpieces. Love they are family owned and run! Highly recommend them for commercial or residential. You definitely get great fast and reliable service. And you get over the top work for an affordable price!
- 5 out of 5Chris Sajdak2 years ago
Awesome work
- 5 out of 5mehi risca5 years ago
The best all around
- 5 out of 5Steven Iskenderian5 years ago
These guys are the best! There was a delay in getting the metal due to Covid but once the materials came in the crew was amazing. My roof looks absolutely beautiful. I got a special metal and the Crew specializes in metal came to do the job. They were all ex iron workers and showed up on time every single day. I’d recommend Ingrahm to anyone.
What Ingram Roofing, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…GENERAL CONTRACTING We are fully licensed and insured to perform complete…”
Insured
“…L CONTRACTING We are fully licensed and insured to perform complete buildouts…”
States a founding year
“…has been family owned and operated since 1954, specializing in slate, metal, cedar…”
Their site also states: family owned.
Other roofers in Rochester Hills
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roof Maxx of Southeast Michiganknowledgeable staff, polite staff, roof cleaning4.6264 ratings8.3% one and two star(248) 572-7061 | 4.6 | 264 | 8.3%22 of 264 | (248) 572-7061 |
| John McCarter Constructionsiding repair, professional staff, professional crew4.9175 ratings1.7% one and two star(248) 963-5643 | 4.9 | 175 | 1.7%3 of 175 | (248) 963-5643 |
| Butcher & Butcher Constructionresponsive staff, fair pricing, skylight replacement4.798 ratings8.2% one and two star(248) 852-2323 | 4.7 | 98 | 8.2%8 of 98 | (248) 852-2323 |
| Schoenherr Roofingpromptness, inspection, polite staff4.876 ratings6.6% one and two star(248) 720-5847 | 4.8 | 76 | 6.6%5 of 76 | (248) 720-5847 |
| Storm Guard Roofing of Metro Detroit Northinsurance claim assistance, inspection to completion, smooth process4.974 ratings1.4% one and two star(248) 712-3097 | 4.9 | 74 | 1.4%1 of 74 | (248) 712-3097 |
| MI Roof Renewalroof renewal, roof treatment, courteous staff4.962 ratings1.6% one and two star(248) 694-8890 | 4.9 | 62 | 1.6%1 of 62 | (248) 694-8890 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 31 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 12 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.