Ideal Precision Roofing & Exteriors

All 5 of the one and two-star reviews we hold for Ideal Precision Roofing & Exteriors, most recent first.

• 1 out of 5Brooke Macayan5 years ago

  Buyer beware! I would give this company a zero star. Summer of 2019 our roof was replaced by Ideal Roofing & Exteriors Inc.; the chimney was not sealed correctly, and we did not know this until months later after …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Christopher Campbell5 years ago

  We hired ideal roofing 5 years ago. Within a couple weeks there were leaks around the chimney and skylights. After four months of calling they came to caulk around the chimney and ignored calls to fix the leaks around the skylights - we tried to get them to fix it for close to a year with no luck. Fast forward to today - we have to pay to have a new roof around the skylights. Plus a number of other areas that were pointed out were never addressed - DO NOT USE this company. The owner may be a smart person but it is contracted out and when he has his money the smiles stop there.

• 1 out of 5ikemags325Edited 5 years ago

  If I could give this company 0 stars I would. They replaced my roof 10 years ago and nothing but problems since then. First rainstorm we had new roof leaked worse than old one. I currently have Matts roofing fixing another one of the problems that ideal exteriors left behind to the tune of over $700.00 and I would be more than happy to share pictures with anyone that is interested in not wasting their money on these guys. In addition to not knowing how to put on new roofs, these guys were so bad that they damaged or destroyed most of my window screens when they pulled off the old roof. It is now 2020 and still have problems/leaks from roof they intstalled. Here are pictures of repairs that have been made to our roof as a result of their shoddy work

• 1 out of 5Cheryl Bullard6 years ago

  This co has moved a lot. Replaced my roof after hail storm. They were rcd but took awhile to complete the job. In fact never was. Supposed to replace pipes but only painted them. Sometimes no showed and when called sounded like a loud bar …

  Google cut this review short. The full text is on their Google profile.

• 2 out of 5Teresa botero10 years ago

  I hired Mike Munk, the owner of Ideal Roofing to install my roof and new siding in the Spring Of 2016. The only time we saw him was to sell the job at the beginning and to pick up his check at the end. He subcontracted everything out to Mexican workers. While the roofing team spoke no English the siding team was headed up by a very competent boss. Mike, the owner was unavailable to address concerns that we had. He was irritated by our calls and questions responding primarily in txt to our concerns. Both myself and my husband ended up in arguments with him when he finally answered our many calls. We found out that he had in fact left the state and had turned everything over to a guy that he had just hired who knew less about roofing and siding than we did. This was a very large investment. While the subs that were actually doing the work were very accommodating my husband was left with the role of managing them. We had to have a third of the new siding removed and replaced when they had cut it too short around our windows. Munk and his new V.P. were no where to be found. If I knew then what know now I would have gone with a real professional to install my Hardy Plank. Run don't walk away from this jerk.

• gutters8
• cleanup8
• insurance handling5
• work quality5
• gutter replacement5
• personable staff5
• attention to detail5
• thoroughness4
• fair pricing4
• easy process3
• exterior needs3
• multiple inspections2
• chimney repair2
• professional team2

14 more of the 63 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ryan Robichauda week ago

  Trevor and his team did a great job through the entire process. Roof looks great! Would highly recommend!

• 5 out of 5Anne Simaoa week ago

  Great experience! Fast service and on time finish. Trevor was more than helpful. The roof staff worked well together.

• 5 out of 5Valerie Browna week ago

  Trevor was very thorough and professional he was very knowledgeable and he took the time to explain everything to me regarding the condition of my roof. I really appreciated him being so patient with me and I would refer him to friends and family

  Reply from the business

  We’re glad Trevor took the time to explain everything clearly and make sure you felt comfortable throughout the process. His knowledge and patience are a big part of what we value, and we truly appreciate your trust and recommendation!

• 5 out of 5Sonya Lewis4 weeks ago

  Great customer service. They were very accurate with pricing and communication with the insurance company for replacing our roof and gutters. Only took them a few days. Amazing and highly recommended!

  Reply from the business

  Thank you so much, Sonya! We’re glad we could make the roof and gutter replacement process straightforward, from accurate pricing to communicating with your insurance company and completing the work quickly. We truly appreciate your recommendation and your trust in Ideal Precision Roofing and Exteriors!

• 5 out of 5Tequilla Pryora month ago

  I had a wonderful experience with Ideal Precision! I worked with Trevor and Tyler, which made a great team! The professionalism and genuine wealth of knowledge provided were a breath of fresh air. They were always available for …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the wonderful review! We’re thrilled to hear Trevor and Tyler made the process so smooth and gave you the peace of mind you deserved. Their knowledge, communication, and dedication truly make a difference. We greatly appreciate your trust and recommendation!

• 5 out of 5Will Thomasona month ago

  Ideal Precision Roofing and Exteriors did an incredible job on re roofing our home! Trevor was fantastic to work with and kept us informed on the process from start to finish. They were on time, did incredible work, and cleaned up like no one was ever there! It looks amazing! Thank you Trevor and Ideal!

  Reply from the business

  Thank you so much for the wonderful review Will! We are thrilled to hear Trevor and the team made the process so smooth and delivered such great work. It means a lot to know you’re loving the new roof, and we truly appreciate your trust and kind words.

• 5 out of 5Tanner Phillipsa month ago

  Very impressed with Tyler and his crew. Tyler worked around the clock to get insurance to approve of the new roof. Tyler communicated with me the entire time. Quality work. 10/10.

  Reply from the business

  We’re so glad Tyler went above and beyond to help with the insurance process and kept you informed throughout the process. We truly appreciate the 10/10 recommendation and your trust in us!

• 5 out of 5Addison ForemanEdited a month ago

  In the lead up to our roof replacement, Tyler helped with a lengthy back and forth with our insurance provider, consistently fighting for our claim. As for his crew, they came in and wasted zero time to fit us in a weather window. With the threat of daily rain the past couple months, Tyler’s crew did not sacrifice craftsmanship for efficiency. After the project was finished, our property was left just as clean as they started. Please consider calling Ideal Roofing when seeking any sort of roofing assistance.

  Reply from the business

  Thank you so much for the thoughtful review! We are so glad that Tyler was able to advocate for you throughout the insurance process and that the crew made the most of the weather window without sacrificing quality. We truly appreciate your trust and recommendation of Ideal Precision Roofing!

• 5 out of 5Juan Ortiz Ortiza month ago

  Trevor was very helpful with explaining the roofing process.

  Reply from the business

  Thank you for the kind review! We’re glad Trevor took the time to explain the roofing process and make everything easy to understand. We appreciate your support and the opportunity to earn your trust.

• 5 out of 5Andrew Smelser2 months ago

  Ideal did a great job working with my insurance company and went above and beyond to help us and get our roof replaced. Highly recommend!

  Reply from the business

  Thank you for the kind words! We’re glad we could help with the insurance process and get your roof replaced. Our team is always committed to going the extra mile for our customers, and we truly appreciate your review and your trust in Ideal Precision Roofing.

• 5 out of 5lucas patelles3 months ago

  Ideal Roofing did a total Roof System Replacement for us last week . They were on time , courteous and very professional. Tyler was great to work with as was Trevor . The whole job only took one day . I also received a 10 year Silver …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the wonderful review! We’re thrilled to hear that Tyler, Trevor, and the team made your roof replacement such a smooth experience. It’s great to know you’re loving your beautiful new roof and the added peace of mind from your Silver Pledge Warranty. We truly appreciate your trust, your recommendation, and the opportunity to serve you!

• 5 out of 5John Groom3 months ago

  ideal put my roof on in 2007 and did a great job for a phenomenal price unfortunately nothing last forever and there was a small two little spots that wasn’t under their control and they came over and did the repair for a fantastic price …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your continued trust and support over the years! We are so honored that you chose us for your roof back in 2007 and again for your recent repair. It means so much to know our team's professionalism and quality of work have earned your confidence time and time again. We truly appreciate your recommendation.

• 5 out of 5Patricia Buttaro3 months ago

  Very professional. Crew left my yard cleaner than they found it. I have the prettiest roof in the neighborhood, including nice new gutters with Gutterglove to keep debris out. They also went to bat for me with my insurance company to make sure I got everything I was entitled to. Great folks to deal with and I highly recommend them!

  Reply from the business

  Thank you for the wonderful review Patricia! We’re so glad the crew delivered professional service and left everything even cleaner than they found it. It’s great to hear you’re happy with your new roof and Gutterglove system, and that the insurance process was handled smoothly for you. We truly appreciate your trust in our team!

• 5 out of 5Beth Howe3 months ago

  They did a great job on our roof in PTC. Even fixed several issues the prior roofers totally messed up! Ben Jackson was very thorough and even came back and touched up some paint. Excellent service.

  Reply from the business

  Thank you for the five-star review Beth! We’re so glad Ben and the team were able to correct the previous issues and deliver quality work you can feel confident in. It’s great to hear the attention to detail and follow-through made a difference. We truly appreciate your trust and support! Thank You!

Protect your home with trusted roofing and exterior services in San Antonio, TX. Ideal Precision Roofing & Exteriors helps homeowners with roof repair, roof replacement, storm damage, exterior upgrades, and more. We proudly serve San Antonio, Alamo Heights, Converse, Helotes, Boerne, New Braunfels, and nearby areas. Whether your roof needs attention after Texas weather or you are planning an exterior improvement project, request service online today. #SanAntonioRoofing #RoofRepairSanAntonio #RoofReplacement #SanAntonioTX #BoerneTX #NewBraunfelsTX #TexasRoofingJul 8, 2026Learn more