Honest Group LTD

All 2 of the one and two-star reviews we hold for Honest Group LTD, most recent first.

• 2 out of 5Cody T2 years ago

  Terrible snow removal all winter.

  Reply from the business

  Hi Cody, Thanks for your review. We are sorry that our service did not live up to your expectations. We have a large client base and we try to provide 5 star service to all our clientele, some of which have already signed up for another season of snow removal and have also signed up for our lawn maintenance services. We use every year as a learning experience to help grow and provide better service as a company. We will definitely look at your issue with our snow removal team and learn from it. Thanks again for your review, Honest Property maintenance Management Team

• 1 out of 5Amanda K6 years ago

  I initially called April 28th and received a quick call back to have an estimator come out. He came out and was friendly, told us he would send a quote in a few days. On May 7th I texted and asked if we would be getting the quote soon, he sent one via text the next day, promising an official one via email soon (we never received an email) we took a few weeks to get additional quotes and decide on a company. On June 4th I texted the estimator and said let's go ahead with the project. I received no response so the next day I called the main office line and left a voicemail. On June 8th I had no response so I called and left another message. On June 9th I called the estimator and he said he would let the office know we are ready to go ahead and get started. He came out with another employee a few days later. We briefly spoke and I was told this employee would be completing the job, they went out back and looked at the area in need of repair and eventually left. Two weeks later another crew showed up to look at the job. They told my husband they were just there to do a material take off and would be back in a couple of days to finish the job. Two more weeks pass and the job was not done and we haven't heard from anyone. So my husband called to see if someone would be coming out, he left a message at the main office. I texted the estimator July 15th, no response. I called the office two days later and also left a message finally starting if they didn't want our business that it was fine but we needed to know so we could hire someone else. Again, no call back. This company is completely unprofessional and not well managed. I can only guess what type of work they would have done had they actually shown up. We hired another company and start to finish they have completed the job within two weeks of calling. Don't waste your time on "Honest" Roofing and Siding, not worth the headache and you will spend months chasing them.

  Reply from the business

  Very sorry this was during the height of COVID and our work force was heavily effected. We are glad that you were able to find someone to complete the work.

• siding5
• gemstone lights installation2
• quick installation2
• app tutorial2
• free estimate2
• shingles2
• timely completion2
• smooth process2
• customer support2
• easy to work with2

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Eric van der Werf5 months ago

  Awesome

  Reply from the business

  Thanks Eric. Enjoy the new Gemstone Light Hub 2.

• 5 out of 5Sayedur Rahman5 months ago

  Happy with the work. Would recommend to friends and family.

  Reply from the business

  Thanks Sayedur. The Gemstone Lights look great!

• 5 out of 5Eleanor Whitford5 months ago

  We had our roof done by this company and because of that they gave us a great discount on gemstone lights, which was such a nice bonus. Everything went smoothly and the work turned out great. The receptionist, Tianna, was super friendly and helpful and answered all of our questions about the lights. Overall, a really good experience.

  Reply from the business

  Thanks Eleanor. Your Roof and Gemstone Lights look Great! I'm glad we could help :)

• 5 out of 5Boluwatife Adejugbe9 months ago

  Great roofing service ,highly recommended

  Reply from the business

  Thanks Bo. The roof looks Great!

• 4 out of 5Tammy Coulson9 months ago

  I had this company install permanent lighting on my home. They scratched my metal cladding with their ladders. I mentioned it to them when they were done the job and they said it was just a scuff and that it would wipe off. However, it was scratched, and when I contacted them. I got no reply. I tried to reach out twice and still no reply. UPDATE they came back and touched up our metal cladding where it was scratched.

  Reply from the business

  Hi Tammy, thanks for your review. Unfortunatley you sent two e mails to two different people and each thought the other had taken care of it and no phone call was received. … More

• 5 out of 5Lori B10 months ago

  Great company to deal with. My Gemstone Light are really nice. Shaun Jr and his helper installed the lights and was helpful to work with. The install was the way we wanted. Thank you Honest Group. 😊 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Your Welcome Lori. I'm glad your enjoying your Gemstone Lights!

• 5 out of 5James Davida year ago

  Shaun and his son did a great job with very good workmanship. They were always very professional and answered or returned my calls right away. I am very satisfied with their service.

  Reply from the business

  Thanks James for the review. And if you ever need help with anything else, please feel free to reach out.

• 5 out of 5Megan Wengera year ago

  Shaun and the team at Honest were wonderful to work with to get our shingles replaced on our house and garage. They took the time to answer my questions and gave me the time I needed to sort through such a massive investment/cost. While the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Megan and the roof looks great!

• 4 out of 5Deborah Clemensa year ago

  Honest Group Ltd. recently installed Gemstone Lights on our house, and we love them! Installation was smooth and so happy with the results. Shaun's a very nice young man, taking the time to go over the app with my husband and I. Can't wait for Halloween and the upcoming holiday season!

  Reply from the business

  Thanks Deborah. Glad your enjoying the Gemstone Lights with Halloween just around the corner. And thank you for the compliment about Shaun jr, he truly does take his time with every install and makes sure every track is installed properly.

• 5 out of 5Tyler Ginger2 years ago

  Shaun and his son did excellent work on my gemstone light installation. They had a clean job site the whole time and finished in a Timely fashion, highly recommend

  Reply from the business

  Recommendations like these make our job worth it! Thank you for taking the time to leave us a review, enjoy your Gemstone Lights Tyler!

• 5 out of 5Glenn Walden2 years ago

  Great service and pricing. Already referred to 4 other people for installation of Gem Lights.

  Reply from the business

  Your review is extremely valuable. Thank you for sharing your positive experience.

• 5 out of 5Wendy Schellenberger3 years ago

  Excellent installer and explanation of app. Very happy with this company. They honoured an estimate that we had received several months earlier without question. They offered to come back to help should we have questions or difficult.

  Reply from the business

  Thanks for sharing your experience with our business! We truly appreciate it.

• 5 out of 5Patrick c3 years ago

  I recently had an outstanding experience with Honest Group From start to finish, their professionalism, expertise, and commitment to customer satisfaction were truly exceptional. The team at Honest Group impressed me with their prompt communication and thorough assessment. Their transparent estimate and attention to detail assured me that they understood my needs. During the roof installation, their expertise and craftsmanship were evident. The final result exceeded my expectations. Using top-grade materials and adhering to high industry standards, Honest Group Roofing and Siding delivered a roof that surpassed my expectations. I highly recommend Honest Group Roofing for their professionalism, expertise, and dedication to customer satisfaction. Trust them for a stellar roofing experience you won't regret.

  Reply from the business

  Thanks Patrick for your review. It was great helping you and your mom with your new roof.

• 5 out of 5Edwin Mueller3 years ago

  Had Gemstone lights installed in early december, just in time for Christmas. Very happy with them, and price reasonable, installed with no problems.

  Reply from the business

  It was a pleasure working with you! Thanks for the great review.

Before and After - This full roof replacement didn’t just upgrade curb appeal, it restored safety, boosted home value, and gave this home a whole new life. Watch the transformation and see why homeowners trust Honest Group LTD for quality, transparency, and craftsmanship that lasts. ✨ Built to protect. Designed to impress.Apr 8, 2026Learn more

• Warranty offered

  “…a lifetime installation and light warranty on our gemstone lights.This means you…”

• States years in business

  “…Shaun: An ex-military serviceman with over 20 years of experience in Edmonton, Shaun…”

• Free estimates

  “…Call Email Locate Us Facebook Instagram Free Quote About Us Roofing Roof replacement…”

• Family owned

  “…and beyond Honest Group LTD is a family-owned company specializing in home…”

• Veteran owned

  “…Proudly veteran-owned. Get your FREE FREE Quote Today! Get…”