Holencik Exteriors

8 of the 20 one and two-star reviews we hold, most recent first.

• 1 out of 5Lisa Pa month ago

  We did our roof, siding and shutters through them with no problems. Excellent however now I call for a very small gutter/siding repair and I get some guy named Alex (unlikely) who tells me he is in the office in Coplay however he made me SPELL gutter nails , he asked if the workers would have access to the attic (to hammer in some nails!!) and what county I am in (um if you are working in Coplay I would think you know what county I am in!). Those are only the highlights , it was so frustrating . honestly it wouldn’t have been so bad had he just been honest and say he is just a call handler outsourced … they lost me for sure …. I will get my repair and further exterior services from a more personalized supplier .

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Lisa, We are grateful you chose us to do your project in 2015. We are sorry to hear that the answering service agent was not helpful. Our office was closed to celebrate the holiday weekend, so we handed the phones off to the answering service. Over the years, we have found that people would rather speak to a live person to schedule their appointment than leave a message and end up playing phone tag. They have felt that it was more efficient that way. Your feedback is helpful for training the agents to better serve our clients.

• 1 out of 5Scott Muth4 months ago

  I had 29 windows installed by Holencik Exteriors, and unfortunately my experience has been very concerning. Shortly after installation, I had water pouring into my living room. When I reported it, the initial response felt focused on trying to determine how it wasn’t related to the install. However, when someone finally came out to inspect it, they found that a key area was missing caulking. More recently, during a kitchen remodel, we opened up a wall and discovered we could actually see daylight around the window’s rough opening. This suggests the window was not properly sealed or flashed during installation. I pulled the window capping back and can clearly see that the proper tape was not installed. (see photos) At this point, I’m seriously concerned that the rest of the windows may not have been installed correctly either. What started as one issue is now raising bigger questions about overall workmanship and quality control. I would strongly recommend that anyone considering this company ask detailed questions about their installation process and verify that proper sealing and flashing methods are being followed. Protect Your Nest With The Best. This is their best !!!!! What should have been done A proper window install typically includes: Flashing tape (bottom sill, sides, top) Weather-resistant barrier integration Spray foam or insulation around the frame Exterior caulking/sealant Proper shimming and fastening If one window is missing these steps, there’s a real possibility others were done the same way—especially if it was the same crew and timeframe.

  Reply from the business

  Scott, This is both surprising and disappointing to read after we have ended your employment here at Holencik Exteriors and you now work for a competitor. We believe it’s important for readers to consider the full context of both reviews when evaluating this situation. After completing your 29-window installation in 2023, when you were still working for us, you publicly left a 5-star review stating you were very happy with the quality of the work and overall experience. At no point during or after the project were concerns of this magnitude brought to our attention. When there was a leak brought to our attention while you were working for us, we had our project manager and you up to your house to inspect the windows and rectify why the water was leaking into the house. We then rectified the window capping that was not installed properly. Well after the fact, and without giving us any opportunity to inspect or address these claims, you are making broad allegations about workmanship and suggesting major issues across the entire project. That is a serious accusation, and one that does not align with our installation standard or the experience you originally shared. Now that you are doing a separate renovation, the walls have been opened and areas potentially altered by other contractors should not be presented as definitive evidence of improper installation without us inspecting the work. Speculation presented as fact is misleading to anyone reading this. We stand behind our work, and we stand behind the reputation we’ve built. However, it is not reasonable to publicly question the integrity of an entire project years later without first allowing us the opportunity to review the concerns. I do understand that you may not want us to come and inspect our work since you no longer work for us, but giving us a 1-star review on google about an installation problem we feel is not professional.

• 1 out of 5Rob10 months ago

  Had them come out for literally 1 piece of siding that needed to be fixed. 89 dollars just to come out. 3 other pieces of siding needed fixing also. Guy quoted me 1,200 dollars. Ridiculous. Don’t use these guys.

  Reply from the business

  Thank you for sharing your feedback. We apologize if our pricing or initial quote did not meet your expectations. Our goal is to provide transparent and fair estimates based on the scope of work. We appreciate your comments and will use them to improve our communication and services. If you have any further questions or concerns, please feel free to contact us directly.

• 1 out of 5Nick Ruta11 months ago

  Called for an estimate. Company is literally in my back yard basically. High reviews. Was answered by a nice woman who greeted me and asked what they could do to make me smile today. I asked about getting an estimate to replace the roof on a small outdoor shed of mine. Probably a simple quick job for someone of their caliber. Even mention no worries waiting until spring or later if necessary, just need to replaced due to some obvious age issues but would like a quick estimate. Sure they say, but...90$ service fee to come take a look. Really? 100$ basically to have a guy take a 2 minute drive and look at a shed roof / replacement job they can do next year in probably 2 hours or less, if that. Insane and I would never do business with a company that charges for an estimate of such a small job. This was an chance to impress a possible future client or even get a referral with such a small amount of work. Blown opportunity and sorry, no smile here.

  Reply from the business

  Thank you for taking the time to share your feedback and appreciate your interest in our services. We are sorry to hear that the service fee for an estimate did not meet your expectations. Other home service companies charge a service no matter how small the job may be. We understand that a small job like a shed roof replacement might not seem to warrant a fee, but our service fee helps cover the costs of providing detailed and accurate estimates, as well as the time and expertise our team brings to each project, no matter the size. We are committed to delivering high-quality workmanship and exceptional service to every customer as you can see from our reviews. Again, we are sorry that you were unhappy with the service fee.

• 1 out of 5Indi Musiqa year ago

  Extremely rude customer service. Nearly $100 for an estimate 😄🤔! Horrible. Therfore, if you don't care to move forward you've already given away your money. Thanks anyway Adam! Yes, Adam was pleasant, and so was I. It doesn't effect me one way or another If your company charges nearly $100 for an estimate. However, I found it rude when Adam told me, for future reference I should Google search businesses that offer free estimates. Maybe you missed that portion in your review of the call. Point is I create posts to help consumers, and hopefully businesses as well. That the company would possibly use introspection instead of excuses to be better. I have my honest, and valid review due to my experience with Adam. You have your opinion. Please note this isn't a discussion. Therfore, no further communication is necessary. Have a wonderful day! Thank you.

  Reply from the business

  Abby, We were able to listen to the call that you had with Adam. Adam was pleasant to you. You were transferred to our answering service because our office was occupied on another call. We are sorry you did not see the value of us coming out with a trained technician and stocked truck to get your work done. We do have a $89.00 service fee for someone to come out and perform an exterior inspection on your home. I understand that you thought the service fee was rude customer service but Adam was not rude in anyway. I am sorry you feel the way you do about the service we provide to our clients.

• 2 out of 5Richard Hannera year ago

  I don’t recommend using them. The roofing crew doesn’t speak English so you can’t tell them your concerns. I called and the owner didn’t return call. Called a few times. Problems were not resolved. Finally I got the owner to come out and see firsthand what was wrong. He agreed that the problems were there and would be resolved. I’m still not satisfied and won’t be until the next roofing is done. I’m still finding nails in the yard months later.

  Reply from the business

  Richard, We are sorry that your project did not go as you would have liked. Yes we did make mistakes on some of the installation. We tried to correct the issues you were having after your first complaint about them. I then came out to meet with you to go over your areas of concern and make sure each one of them were addressed. Once we set up to do all the repairs that were needed and completed them we thought you were satisfied with all the work. We are sorry that you thought the roofing crew does not speak English. We have crew members that speak both Spanish and English.

• 1 out of 5Brian Hillarda year ago

  I don't remember using Holencik but I don't appreciate being harassed about leaving reviews. Stop sending people unsolicited emails.

  Reply from the business

  Brian, Sorry you do not remember using us for a new roof. We installed your roof in 2015 in Bethlehem. Also, sorry we sent you emails to help us get more reviews.

• 1 out of 5Heather W.2 years ago

  Holencik did my gutters 2 yrs ago. They put the downspout in the wrong place based on 3 company's opinions and flooding in my basement. I called the company 4 times over the last week to speak to the owner, Jesse, or someone in management, since my newly finished basement was flooding. No one called me back. Four phone calls. Finally a customer service agent called me back and told me they would send someone over to look at the situation. Their solution was to sell me a new set of gutters with the downspout moved. I later found out it would be easy to move the downspout and I don't need to buy all new gutters. As a side-note, I was told I was not getting a call back from the owner, Jesse, because first he was sick, and then he was in a manager meeting and it turned out he was on vacation and doing book signings. I believe if he keeps treating customers like this he won't have to worry about selling or signing too many books. This company is over-priced and does not stand behind their work. Stay away!

  Reply from the business

  Heather, I understand your frustration. I think we need to clarify a few things from your post. We were out on June 18th 2021. We did the work on August 6th 2021. It has been 3 years since we did the work. There was no gutter on this section of your house before we came out there. The roof is under 75 sq feet. It is hard to understand that this small of roof would allow all the water in your basement that would flood it. However you do have a large concrete patio that is pitched back toward your house. We believe that is more of the problem then that small roof that we installed gutter on. We have a record of you calling on Thursday, August 8th and we said someone would be out with in 5-7 business days. You called on Monday, August 12th and were told that the person that would be coming out was out sick. When you called back on Wednesday, August 14th and were looking to talk to me I was in a meeting. However the office was able to get someone out to you within 2 hours of that call. Our solution was not to sell you new gutter. You wanted the downspout moved to alongside the wall and run under the door from your picture. In order to do that so there was no hole in the original gutter we would have to put up new gutter. We did not want a piece of metal where the old hole was. Tyler recommended that the concrete be cut back and a swale be installed to direct the water away from the house. When he said that to you, you told him another company recommended that to you as well. Our warranty on a small job like this is 1 year. It has been 3 years since the work was done. To clear this up I was not sick. One of my project managers was out sick. I was on vacation last week including Monday. I was not out doing a book signing. I am not sure where you got that information. My wife has written two novels and she is the one that was at an event. I did not write the novel. Please do not discredit her by saying I did it. I am sorry that you feel we are taking advantage of you.

• knowledgeable staff266
• thoroughness104
• courteous staff91
• cleanup52
• clear explanations48
• siding repair47
• informative staff19
• roof replacement estimate18
• window replacement9
• downspout replacement4

14 more of the 483 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Blair StuartEdited 12 hours ago

  Chris F. is highly professional, knowledgeable, and a true customer service ambassador for Holenick! I respect his recommendations and his craftsmanship! I greatly appreciate his involvement with our property! Chris is an outstanding associate and an excellent technician! I/we highly value his expertise and insight! We appreciate his dedication to his craft (slate roofing)

  Reply from the business

  Blair, I am so glad you had a great experience with Brandon. Thanks for taking the time to leave us and Brandon a review. We appreciate it. Thanks again.

• 5 out of 5Lawrence EdwardsEdited a day ago

  WOW! What follow-up service! I had a piece of siding come off with the winter weather. Ethan was here, not even an hour later. Siding back up....better than new. Thank you!

  Reply from the business

  Lawrence, It is great to hear that everything went so smoothly with Ethan. We are glad you enjoyed your experience with him. Thanks for leaving us a review.

• 5 out of 5david brown2 days ago

  Our family was satisfied with the work done by Holencik on our roof.

  Reply from the business

  David, We are glad to hear how well your roofing project went. Thanks for taking the time to leave us a review.

• 5 out of 5Tim ONeillEdited 5 days ago

  We have worked with Holencik before. They did a great job on our siding and now we are going to have them do pur roofing. It is always nervous to hire a contractor, but we were lucky to have tried Holencik. They thoroughly review your …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Tim, Thanks for leaving us 5 stars.

• 5 out of 5Juliet ONeill6 days ago

  Holenchik replaced our roof and they did a wonderful job. They started at 7am sharp and stayed till the work was done.

  Reply from the business

  Juliet, It is great to hear how well your roof installation went. We are happy to hear you enjoyed the process. Thanks for taking the time to leave us a review.

• 5 out of 5Rhonda GillyEdited 6 days ago

  They are truly top notch! If I could give 10 stars I would! Fabulous all the way around!

  Reply from the business

  Rhonda, Thank you for leaving us 5 stars.

• 5 out of 5Barry SchulerEdited 6 days ago

  Company replaced my roof and was willing to come back and work with me on acceptable fixes for some issues that were found during the final walkthrough. Company is reputable and is willing to work hard to please it's customers. I respect that and thus, respect them. Would recommend.

  Reply from the business

  Barry, We are sorry that there was a miscommunication on the issues that arised when you roof was being installed. We are glad we were to fix them to your satisfaction. Our goal is always 100% satisfaction. Thank you for taking the time to leave us a review of how your project went.

• 5 out of 5Melanie Graffa week ago

  We couldn’t be happier with our experience with Holencik Exteriors and our new roof! From start to finish, everyone we worked with was professional, knowledgeable, and genuinely helpful. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Melanie, Thank you for leaving such an extensive review with some pictures. We are gladd to hear how well everything went from the propsal process with Emily to the installation with Ethan and the different crews. We appreciate you taking the time to leave us a review.

• 5 out of 5David Wooda week ago

  Ali and his team did an excellent job replacing my old roof and installing a new one. They were extremely careful around the existing lighting and cameras I have installed just below the roofline. They removed the old double layer of shingles, installed a new roof, and repaired any damaged decking underneath. The crew was meticulous about cleanup and did an excellent job making sure nails and debris were picked up from around the property. Ali was always available throughout the project to answer any questions or address any concerns, which made the entire process much easier. I couldn’t have asked for a better team to work with, and I’m extremely happy with my new roof. I highly recommend Ali and his team from Holencik Exteriors!

  Reply from the business

  David, It is great to hear how well your roof installation went with Ali and the crew. We are glad to hear how happy you are with your new roof. Thanks for taking the time to leave us a review.

• 5 out of 5Rita McDonougha week ago

  Tyler was fantastic

  Reply from the business

  Rita, We are glad you enjoyed your meeting with Tyler. Thanks for leaving us a review.

• 5 out of 5N NahrgangEdited a week ago

  Chris was courteous, knowledgeable, and a good listener. He inspected my roof - both inside and out and documented everything that was done. This was a follow up inspection, as part of my roof replacement from last year.

  Reply from the business

  N Hahrgang, Thanks for taking the time to leave us a review. I am glad Tyler was able to help you with your roof inspection.

• 5 out of 5Andrea OsmanEdited 2 weeks ago

  Peter was very helpful and also informative about the questions I had for our door situation. He was very knowledgeable, friendly, and able to give good suggestions. Excellent job!😊 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Andrea, Thanks for leaving us a review. I am glad you had a great experience with Drew. We also appreciate you being a repeat customer.

• 5 out of 5James Lenhart2 weeks ago

  Emily is an excellent representative of her employer. She’s knowledgeable, to the point and very easy to talk to.

  Reply from the business

  James, We are glad to hear how well your appointment with Emily went. Thanks for taking the time to leave us a review. We look forward to working with you on your project.

• 5 out of 5james strickland2 weeks ago

  awesome roof love it great work crew

  Reply from the business

  James, Thanks for leaving us a review. We are glad you love your roof and enjoyed working with the crew.

Apr 2, 2026

• Warranty offered

  “…LOCKED-IN PRICING GUARANTEED FOR 6 WEEKS! LOCKED-IN PRICING…”

• States a founding year

  “…× YOUR EXTERIOR “GO TO” SINCE 1980 Holencik Exteriors is a family run…”

• Free estimates

  “…Call 610.262.0919 for a FREE estimate. Toggle Navigation ABOUT US Our…”

• Mentions the BBB

  “…Association — Member Since 2002 Better Business Bureau — Accredited Since 2003 Awards GAF…”

• EPA certified

  “…LeafProof Gutter Protection Installer EPA Certified Renovator Jolynn Holencik &#8211…”

• Family owned

  “…TO” SINCE 1980 Holencik Exteriors is a family run business that has been committed to…”

Their site also states: states years in business.