Hi-Up Roofing

All 3 of the one and two-star reviews we hold for Hi-Up Roofing, most recent first.

• 1 out of 5Gabriel6 months ago

  Unprofessional, they left their trash everywhere and planted in on my property without permission.

  Reply from the business

  Gabriel, we take professionalism seriously, so I appreciate you bringing this to our attention. I was putting signs out on Friday last week and only placed yard signs at homes where we are actively completing a roofing project, or occasionally at nearby intersections with the homeowner’s permission. I would never intentionally place signage on private property without approval. If one of our signs was placed on your property in error, I sincerely apologize. That was not my intent. Please feel free to message me directly with the address and we will remove it immediately. Thank you for letting us know. Call or text me at 512-905-2606.

• 1 out of 5Dom Torretto6 months ago

  Their door-to-door sales team are Disrespectful and inconsiderate.

  Reply from the business

  Thank you for your feedback. At Hi-Up Roofing, we maintain rigorous standards for professional conduct and neighborhood respect, so it is disappointing to learn that our team may have fallen short of these expectations. While our internal logs do not currently show any incidents matching your description, we take such reports seriously and wish to investigate this immediately. Please contact us directly at your earliest convenience. We are committed to identifying the individuals involved and addressing this matter with the necessary gravity.

• 1 out of 5Tracy Willi9 months ago

  Michael Lugar did our deck and the second floor deck. The deck was supposed to be the roof over the bottom deck. It leaks (water pours in during a light rain) where the patio deck attaches to the house. It was supposed to be water tight. Michael is ghosting me. Will not return my calls.

• quality of work6
• insurance handling5
• punctuality5
• easy process4
• shingle roof3
• fair pricing3
• added ventilation2
• nice workers2
• customer care2
• responsiveness2

14 more of the 47 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sam Burkleya month ago

  We love their crew and professionalism. Best roofing company in Central Texas.

• 5 out of 5Mayo4 months ago

  I just had a new roof installed with Hi-Up Roofing. I'm so glad I went with this company. My roof and added ventilation look great! Stephen Leonard was great to work with. He made the whole process easy. I would highly recommend this company. They were fast, efficient, clean, on time and did great work!

• 5 out of 5Joe Gomez4 months ago

  I just wanted to let High Up Roofing know that I appreciate Their professionalism in their roof work, They did an outstanding job on my house, they were on time, they said what they were going to do, so if anybody else wants a good roof on top of their house I highly recommend you call High up Roofing.

  Reply from the business

  Thank you Joe we appreciate you.

• 5 out of 5Alyssa Berg5 months ago

  After the 2024 tornado, Michael at Hi-Up Roofing provided some of the best customer service we could have asked for. In the middle of a stressful situation, he was professional, responsive, and made the entire process incredibly easy. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Alyssa, we really appreciate your kind words. Storm damage can be stressful, so we’re glad we could help make the process easier and provide the level of customer service you deserved. Thank you for trusting Hi-Up Roofing with your home.

• 5 out of 5Bradley Vaughn5 months ago

  Great job done on the roof. Easy process from the start til end. Both before and after pictures. Our house looks brand new after the new roof. We will be sleeping easier now. The added ventilation was a nice extra touch. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Bradley for the detailed review and recommendation. We’re glad the entire roofing process went smoothly from inspection to completion. Our team always tries to provide clear communication, before and after photos, proper attic ventilation, and a clean installation. We appreciate you trusting Hi-Up Roofing with your roof replacement and future gutter work.

• 5 out of 5Christopher Selander5 months ago

  Hi-Up Roofing: We had a great experience with Hi-Up Roofing. Michael was extremely responsive and made the whole roofing process simple and stress-free. His crew worked efficiently and kept the job site clean, and the communication from …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Christopher, we appreciate the review. Had a blast installing your roof. I appreciate your referrals and continued partnership.

• 5 out of 5Barry Eisenbaum5 months ago

  I highly recommend Hi-Up Roofing because Michael works there!!

  Reply from the business

  Barry, I appreciate you saying that—it means a lot. We take a lot of pride in how we run things and the experience we give our customers.

• 5 out of 5Cory Gregory5 months ago

  Michael is so knowledgeable and personable! I highly recommend!

  Reply from the business

  Cory, thank you—I really appreciate that. It was great working with you and I’m glad everything came together the way it should.

• 5 out of 5Enrique Carranza5 months ago

  Michael is a professional worker he helped us so much with our house

  Reply from the business

  Enrique, I really appreciate that. It was a pleasure working with you and I’m glad we could help out. If you ever need anything down the road, don’t hesitate to reach out.

• 5 out of 5Micah Lee5 months ago

  Michael is very friendly and eager to help!

  Reply from the business

  Micah, I appreciate that a lot. I try to make the process as easy and straightforward as possible, so that means a lot. Thanks again.

• 5 out of 5James Espinoza5 months ago

  Michael and team were AMAZING!! They went above and beyond with the services that they provided.

  Reply from the business

  Thank you James, we truly appreciate the review. Our team works hard to go above and beyond for every customer and make sure the job is done right. We’re grateful you trusted Hi-Up Roofing with your roofing project.

• 5 out of 5Tina Kucera5 months ago

  Steven is out forever roofer! He came in and inspected, dealt with our adjuster for us, and put our new roof on in amazing time! Highly recommend him!

  Reply from the business

  Thank you Tina for the kind words and recommendation. We’re glad we could help inspect your roof, work with the adjuster, and get everything taken care of quickly. Our goal is always to make the roofing and insurance process as smooth as possible for homeowners. We appreciate you choosing Hi-Up Roofing.

• 5 out of 5Steven Parker5 months ago

  Very helpful and knowledgeable. Michael was Great, make sure to ask for him.

  Reply from the business

  Steven, I appreciate the kind words. I always try to make sure everything is clear and done right, so that means a lot. Thanks again.

• 5 out of 5Billy Marcinko5 months ago

  After a bad hail storm rolled through my area, I called Michael Lugar with Hi-Up Roofing. He completed a thorough inspection and told me that I needed to file a claim. He handled the insurance company with ease to get my property restored. His communication, project management, and high level of service stands out in today’s world.

  Reply from the business

  Thank you Billy, we really appreciate your trust and the opportunity to help after the hail storm. Helping homeowners through the insurance claim process and restoring their roof is something we take pride in. We’re glad we could get everything handled smoothly and get your property taken care of.

WACO, TX 📍 Another roof replacement done the right way by Hi-Up Roofing. We help homeowners with: · Roof replacements · Storm damage claims · Roof repairs · Insurance support · Free inspections Fast communication. Reliable crews. Quality work. Text photos + address → 254-228-9887 #HiUpRoofing #WacoTX #StormDamage #Roofing #RoofRepair #RoofReplacement #TexasHomesMay 7, 2026Call now

• States years in business

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