Roofing contractor
HI-5 Roofing
24W947 Ramm Dr D. Suite 2B, Naperville, IL 60564
- Google average
- 4.7
- Ratings counted
- 44
- One and two star
- 4 of 44(9.1%)
- Illinois median
- 1.7%
The first three are Google’s own figures for HI-5 Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 40 | 91% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 2% | |
| 1 | 3 | 7% |
Higher than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for HI-5 Roofing, most recent first.
- 2 out of 5sykocainea year ago
Outside of the 2 buckets of nails I had to collect around my property (bad cleanup) I will post some fascia work they 'did'. They put up a MISCUT board, and instead of replacing the board he tried to patch it. On a new fascia install... after I pointed that out they finally had somebody who could cut and fixed it. No home owner needs the hassle of a person who thinks that first cut is acceptable. I also noticed nails that were anchored to nothing, just shot right through the fascia with no connection point. I wouldn't hire again personally, and have had an entirely new fascia installed a few years after this was put up.
- 1 out of 5Jerome M3 years ago
They came out to give estimate on some repairs and said they would send estimate. Week later I contacted them for estimate. Was told couple days. Contacted them again and no response. Weeks later no estimate.
- 1 out of 5Chris Alexander6 years ago
Beware! We highly recommend you avoid Hi-5 Roofing. Our experience was that this company does not stand behind its warranty promises. We hired Hi 5 to fix a leak above our garage in June 2019. They told us they had a 1-year warranty on the work. 11 months later, we noticed water again leaking from the same location in the garage. In addition, floorboards in the bedroom above the garage were creaking. Hi 5 came onsite for an inspection and agreed to address the leak and floorboards under the warranty. They supposedly came a couple days later to fix the leak, but we were home and did not see/hear them and they could not produce photos when we asked later on. Then the morning the carpenter was to come to fix the floorboards, the owner of Hi-5 emailed us to say the floorboard damage was from a nearby window and not the leak and thus the appointment was canceled. What?!? That window was replaced 2 years ago and had shown no signs of leaking. We tried to call the owner 3 times and emailed him once so we could discuss it, but he would not return our calls or email. We were discarded as customers like a piece of trash, which is a horrible feeling when everything seemed fine until it wasn't.
- 1 out of 5Danielle Delaney7 years ago
I had this company come out and do an estimate for my roof. the guy told me that it would either be about $1,700 to fix the problem or he recommended me getting a whole new roof. claimed he took pictures of the roof and the issues but yet …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew11
- gutters6
- value6
- estimate5
- repair request4
- insurance claims4
- quick installation2
- color matching2
- prompt crew2
- promptness2
Other reviews we hold
14 more of the 35 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Crazyhorsz4 years ago
We had a great experience with our roof installation. The whole process was done in a extremely professional manner . Seth the sales manager did a great job explaining the process. The price was very competitive and the warranty was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Andy Hayes4 years ago
We had a great experience working with Hi-5. Met with Nick who showed up on time for the estimate and was very personable. The work was scheduled pretty quickly and was completed within two weeks. There were a few small things that needed …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5John Young4 years ago
HI-5 Roofing came out to my house and gave me a estimate. I called them back went over concerns and added some up grades to the project and it turned out very nice. Their crew of installers came out they were very polite and respectful. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Dustin Allen4 years ago
HI-5 came out and did a partial roof installation, was able to match the color perfect! From the estimate to the installation everything went smoothly. The partial install took less than a day, however, you can see the quality and care this …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Paul Kramer4 years ago
Professional installation and cleanup. Competitive price. What sold me is Seth Rife's presentation of the Atlas integrated system of products used: -6 ft ice dam barrier sealed to sheath at gutter and valleys -tough synthetic underlayment (vs thin tar paper) -heavy duty stater strip roll at roof edges -pre-cut hip and roof edge shingles (vs pieces of tabs) -large one piece architectural shingles (3-D appearance is a second layer instead of individual tabs) -ScotchGuard algae stain protection A written warranty is provided I noted they use a crane for the heavy lifting and scaffolding for safety and for ease of accurate installation
- 5 out of 5Dave Scott4 years ago
We had a great experience with our roof installation. The whole process was done in a extremely professional manner . Seth the sales manager did a great job explaining the process. Willie the ops manager stayed in close contact with his crew and with us. The price was very competitive and the warranty was unmatched by others.
- 5 out of 5Garret Lindroth5 years ago
HI-5 Roofing did an excellent job with the 1st phase of our full roof tear off. The entire crew was on-time and worked effiecently to finish up by lunch time. Clean-up was great and the new shingle color was an exact match to the …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jim J5 years ago
Top notch company. We had our roof replaced, so tear off 2 layers and install new. Plus we have a flat roof over our patio that was tore off and replaced. Excellent job . Job complete in one day. Clean up every area they were in.
- 5 out of 5Chip Holler5 years ago
Nice people to deal with . Tear off & roof put on in 1 day. Guy walked around property for 2 hours picking up stray nails. I only found 2. Highly recommend using them.
- 5 out of 5George Kallas5 years ago
Hi-5 Roofing did a great job. Prompt, friendly, and fast. No problems during installation, and cleaned up nicely. I recommended them to my neighbor.
- 5 out of 5Janet Quigley6 years ago
Super experience from quote to completion! The salesman (Seth) was very knowledgable and accommodating, and the hard-working crew arrived promptly, installed my beautiful roof expertly, and left things immaculate. A+!!!
Reply from the business
Hello Janet Quigley Thanks for sharing your valuable feedback with us. We are always striving to provide the best work and exceptional customer service to all our clients! Thank You Hi-5 Roofing
- 5 out of 5Osvaldo AgostoEdited 6 years ago
Luis and his team are very professional and responded almost immediately to my repair request. I fully recommend HI 5 roofing ro anyone that needs any job done!!!
Reply from the business
Hello Osvaldo Agosto Thanks for sharing your valuable feedback with us. We are always striving to provide the best work and exceptional customer service to all our clients! Thank You Hi-5 Roofing
- 5 out of 5George Allen Jr.6 years ago
Hi-5 Roofing is a Great Company, Luis the owner and I spoke on a regular basis during the entire time the work was being done. He was able to answer any questions, and address my concerns with sincerity based on his past experiences. His staff did a great job of working with me and through my insurance company submitting supplmental information, and scheduling the work. Their work is outstanding. I feel like I bought a new home. I had gutters replaced, a new roof, and siding on the damaged areas (40%) of my home. I am extremely happy with the process and end product. It was very hard to fine the exact color match of my vinyl siding. Hi-5 Roofing Professional Experience was critical in being able to find an exact match. I would give my highest recommendation for hiring Hi-5 Roofing. This is a very trustworthy company!
Reply from the business
Hello George Allen Thanks for sharing your valuable feedback with us. We are always striving to provide the best work and exceptional customer service to all our clients! Thank You Hi-5 Roofing
- 5 out of 5Nicole Koeppen7 years ago
I had a great experience with the company. Luis and Seth were very responsive and flexible. They connected us with a contractor that completed dry wall work as well and we had a good experience with the recommendation. There were a few issues that weren't addressed at first but as soon as I brought the issues up, Luis sent a crew out and addressed the issues.
Reply from the business
Hello Nicole Koeppen Thanks for sharing your valuable feedback with us. We are always striving to provide the best work and exceptional customer service to all our clients! Thank You Hi-5 Roofing
The latest post from this business
Posted by HI-5 Roofing to their own Google profile 5 years ago. Their words, not ours.
Looking for a roofing company that actually gives a high-five to customer service? ⭐✋ Hi-5 Roofing combines quality craftsmanship with honest communication every step of the way. New roof, repair, or insurance claim help—we're here to make the process smooth and stress-free. 📞🛠️🏆 #TrustThePros #Hi5Roofing #RoofingExperts #CustomerFirst #QualityWorkFeb 20, 2026Call now
Other roofers in Naperville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Walton Contractorsfuture projects, easy process, kind staff4.9226 ratings3.1% one and two star(708) 303-8055 | 4.9 | 226 | 3.1%7 of 226 | (708) 303-8055 |
| Storm Guard of Napervilleinsurance process, insurance specialist, thorough inspection4.8225 ratings3.6% one and two star(630) 354-0836 | 4.8 | 225 | 3.6%8 of 225 | (630) 354-0836 |
| Showalter Roofing Servicesdetailed inspection, material selection, squirrel damage repair4.7209 ratings7.7% one and two star(630) 499-7700 | 4.7 | 209 | 7.7%16 of 209 | (630) 499-7700 |
| Happy Roofingthorough inspection, gutter replacement, siding repair4.9195 ratings1.5% one and two star(630) 234-8331 | 4.9 | 195 | 1.5%3 of 195 | (630) 234-8331 |
| A&D Exteriorsknowledgeable staff, siding, gutter replacement5.0176 ratings0.6% one and two star(800) 557-1398 | 5.0 | 176 | 0.6%1 of 176 | (800) 557-1398 |
| Perfect Exteriors Inc.siding replacement, gutter replacement, skylight replacement5.0173 ratings0% one and two star(708) 969-1392 | 5.0 | 173 | 0%0 of 173 | (708) 969-1392 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 44 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 44, of which 35 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.