Hart Roofing - Denver

All 6 of the one and two-star reviews we hold for Hart Roofing - Denver, most recent first.

• 1 out of 5Mark2 years ago

  Terrible customer service. Waiting months for job completion. I do not believe they will ever complete promised work. Do not use this company!!

  Reply from the business

  Mark, I am sorry there was some miscommunication on finishing your job. I believe what held us up was waiting on your insurance to approve the larger size gutters that existed on your house.

• 1 out of 5Fox Tango3 years ago

  Stop spamming personal work emails. We have never contacted you. How did you even manage to get my husbands personal work email??? Predatory!

  Reply from the business

  I am not sure who this is and I assure you that we are not doing it.

• 1 out of 5Marlowe3 years ago

  Beware, buyer! Hart roofing replaced my roof in August of 2018, and as a result of the July 26th hail storm this year, I need a new roof. My new contractor revealed how Hart Roofing failed to remove the old felt from the entire roof and failed to properly roof around my deck. Hart Roofing is not a company I would recommend.

  Reply from the business

  Marlowe, I am sorry that you had a bad experience with someone but we don't have any record of doing your roof. There are a couple other business that we get confused with. Can you please check your contract to make sure that you are not getting us confused with another company. Thank you.

• 1 out of 5Kate Peters7 years ago

  I am extremely disappointed with my experience with Hart Roofing. I live in Green Mountain and wanted to support a local business but after more than a month poor communication and no progress on my home repairs, I have had enough and am going to use a different contractor. Not only did my project manager over-promise a timeline and then under-deliver on what was committed, he became completely unresponsive to my phone calls. I tried to complain to the owner twice and asked for a different project manger - my requests to Chris went unanswered.

• 1 out of 5Mike Griffin7 years ago

  This is a perfect example of a roofing company that wants your money and doesn't care about your house. I had them redo my roof after a hail storm. They said they would repair and replace any old plywood. They rushed through it in a day, and when I went to check the work, I found no old wood was replaced and I found roofing nails and cuts of metal all over my yard. Bruce the owner finally fixed a couple shots. But only after wining and crying. Bad business.

• 1 out of 5Mark Valdez11 years ago

  If you are in need of any home repairs, STAY AWAY from Hart Roofing. Hail damage to my house was significant and Hart Roofing was one of the Hundreds of Home Repair Sites trolling the area hit by the storm. A Slick Salesman with a "We are a Family owned Business" pitch overpromised the services and significantly under bid the repairs. All Hart Roofing did was come back for more money. Then, EVERY Repair done to my house was done incorrectly and took multiple times to get corrected. The roof took four inspections before it passed County Code, the siding was installed and repaired three times, windows needed four trips to get done correctly, painting (This should have been easy) took six trips to get done in a correct manner, and the gutters STILL ARE LEAKING AND INCORRECT. Hart is working on trip #4 (and counting) on the gutters. I made the mistake of paying them for the work, in full and trusting that they would honor the warranty. To date, they have come out to warranty the work but refuse to remove the trash that was installed until there is no other alternative. I would HIGHLY Recommend staying away from this business. I'm not the only house in the neighborhood that has had trouble getting this done correctly by Hart Roofing. Bad Choice if you pick them for ANY home repair.

  Reply from the business

  We at Hart Roofing would like to respond to Mr. Valdez. Hart Roofing wishes & tries very hard to make every job go smoothly but sometimes, no matter how hard we try, things don't always go as planned. And very seldom nothing seems to go right such as was Mr. Valdez's project. But, even though when that happens, we address every problem in a prompt manner & fix it to the customer's satisfaction like we did with Mr. Valdez. And we understand that even though we took care of each problem, it can be very frustrating for the customer, that is why we gave Mr. Valdez $1000.00 for his inconvenience. We at Hart Roofing care about our customers & want to make them happy so they will call us again when they need our services & tell their friends about us.

• hail damage9
• lightning damage repair9
• gutters6
• insurance company assistance4
• timeline3
• job quality3
• responsive2
• easy to work with2
• insurance adjuster2
• timeliness2

14 more of the 32 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5CarlEdited a year ago

  Chris Hart may have wanted to think twice before asking for my review, because I'm setting the bar really high here.  Everything was 100% perfect! I'm a meticulous consumer: no question went unanswered, no detail went unaddressed, no expectation went unmet, and no promises went unkept. They even went above and beyond when they corrected a mess left behind by my previous roofers, fixed my chimney cap, and installed a new bathroom vent. But I haven't really set the bar too high, Chris set it there himself.  Well Done!

  Reply from the business

  Carl, thank you for the great review. Hart Roofing does everything it can to make customers happy.

• 5 out of 5George Lupibaa year ago

  I have used Hart Roofing since 2015 - third roof in 2024 - have always been very responsive - had an issue with roof several years ago - they came out and fixed - would highly recommend

  Reply from the business

  George, thank you for the great review.

• 5 out of 5Tyler Amidona year ago

  Hart Roofing is absolutely amazing. I cannot thank them enough for the prompt communication when I started the process with them. Their service and quality are top shelf. I cannot recommend them enough! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for the great review. It is always good to hear when customers are satisfied with our work.

• 5 out of 5Matt Coveya year ago

  Hart Roofing is top notch. Honest, on time, and on budget. I would recommend them 100 times over. Hire them, you won't be disappointed.

  Reply from the business

  Thank you for the great review, Matt.

• 5 out of 5Todd Ricea year ago

  After the hail storm, I had Hart roofing come over and give me a quote. They were absolutely amazing. They worked with my insurance company and made it very stress-free. I had my roof and all my gutters replaced by them. I would highly recommend them. They did a fantastic job. Very easy to work with and very professional!

  Reply from the business

  Todd, thank you for your review. We are glad that you were happy with our service. Thank you for being a loyal customer.

• 3 out of 5Brian E2 years ago

  No I would not recommend Hart Roofing. I selected a primary and secondary roof color. I was informed a week later that the primary was unavailable, but the secondary was available and that's what we're going with. Weeks later the roof is delivered, and fortunately I was home because the roof shingle was not the exact one we selected. The owner contacted me and informed me that my secondary was unavailable but this was 'in the same family.' It was close enough in color, and my old roof was leaking so I needed one on asap. That I selected a specific shingle, but then had a different one selected for me without any prior communication, indicates that I cannot trust this company. When my sales rep came to my house, I had to ask him 3 separate times to give me the exact cost I owed him for the roof and gutters. He clearly didn't want to tell me, and kept responding by explaining what EAV and EAC mean on an insurance adjustment. Finally I spelled out for him that I need the exact number so we can cut ties, and he calculated it for me, including '20% profit because that's what insurance gives us.' Except I already had the invoice and knew the number, which includes a 10% profit. I told the sales rep right off the bat to not treat me like I'm stupid. He failed.

• 5 out of 5Kelly Crabbe5 years ago

  Hart roofing is an excellent company to deal with. I literally don’t have a single complaint but only compliments. Attentiveness, availability, courteous workers, price, quality of product and work, timeliness, clean up afterward... all superior. I’ve had several roof installations during my decades in Colorado, but Hart was the best by far. I recommend them whole-heartedly.

  Reply from the business

  Thank you for the great review, Kelly.

• 5 out of 5charles Pope5 years ago

  These guys did us a GREAT job!! we had many concerns going into our Project. They handled them all. very professional group you all have over there!

  Reply from the business

  Thanks for the great review. We are happy that we were able to address all your concerns and do a great job for you. Thank you for your business.

• 5 out of 5S Raney6 years ago

  I have used Hart Roofing at several houses and they have exceeded my expectations. Very easy to deal with and very responsive. Bruce has always ensured the team understands my needs and delivers. Had roofing, gutters, interior leak repair …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Steve

• 5 out of 5Matthew Stevens6 years ago

  They did a great job and where very good to deal with.

  Reply from the business

  Thanks, Matthew

• 5 out of 5Ginni Evans6 years ago

  We had a wonderful experience with Hart Roofing. Ron came out and explained the whole process to us and within 2 weeks we had a beautiful new roof. Looks great and the workers were great. Right on time, finished in 1 day and cleaned up everything with minimal disruption. I would highly recommend them for your roofing needs. Very honest and pleasant to deal with

  Reply from the business

  Thank you for the 5 star review, Ginni!

• 5 out of 5Kris Shaddox6 years ago

  Hart Roofing was absolutely wonderful! Project Manager Aaron met with my insurance adjuster from the beginning to ensure all hail damage was properly identified. He was extremely responsive when I had questions about the process. The roofing crew arrived as promised and left the work site in perfect condition. The gutters were installed just as I requested so I will no longer have to deal with ice on the driveway in the winter. Throughout the repair process I felt valued as a customer and knew I was in good hands. I would not hesitate to recommend Hart Roofing.

  Reply from the business

  Thank you, Kris. Happy to help.

• 5 out of 5Rannae Lyon7 years ago

  We worked with Hart Roofing 4 yrs ago, when we needed our roof replaced after hail damage. They were great to work with, so when our roof sustained damage this week from lightening, we knew we could count on them. I called this morning …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you very much for the review. We are very happy to hear you have been satisfied with our service.

• 5 out of 5Bryan Penney (Full Factory Offroad LLC)7 years ago

  Aaron was great! Great communication, work was completed on time and he worked with me on scheduling when I was dealing with my HOA!

  Reply from the business

  Thanks, Bryan

• Licensed

  “…Why Choose Our Services Why Choose Us: Licensed Warranties Insured Locally Owned…”

• Insured

  “…Why Choose Us: Licensed Warranties Insured Locally Owned Established in 1996. We…”

• Warranty offered

  “…each job with a 5-year workmanship warranty , covering damages occurring from…”

• States years in business

  “…by owner Chris and Tristy Hart, has more than 25 years of experience in the industry. We can…”

• States a founding year

  “…Quality Lakewood Roofing Company since 1996 Have confidence in your home’s roofer…”

• Free estimates

  “…If you would like a free estimate, you can request a quote or call us…”

• Family owned

  “…We are a family owned and operated local Denver Roofing…”