Roofing contractor
Hail Pro
3319 109th St, Urbandale, IA 50322
- Google average
- 4.9
- Ratings counted
- 128
- One and two star
- 3 of 128(2.3%)
- Iowa median
- 2.8%
The first three are Google’s own figures for Hail Pro, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Iowa roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 125 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 2 | 2% |
About typical — the typical roofer in Iowa sits at 2.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Hail Pro, most recent first.
- 1 out of 5Julie Philips3 years ago
The quality and workmanship of the leaf guard is horrendous. It's jagged, doesn't meet at the seams, and is the cheapest material they could find. They left debris all over . The worst part is that I still have to clean the pine needles off …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Eric Gooden3 years ago
The project manager, Jeff, would answer any question I had until I had paid $2,000 down. Then he ghosted me and wouldn’t respond to any form of communication for months. I had to call the corporate HQ in Minnesota to get information. Signed agreement in June, siding was installed in February. 8+ months wait for 1 wall of siding damaged in hail storm. When they finally did the job in February, the workers left a giant mess. I’m still picking up nails, small scraps of siding and styrofoam all over the yard. Luckily, I went right out and looked or my child probably would’ve had a large nail through her foot. They basically picked up the big pieces and left everything else for me to do. The only positive thing I can say is that the actual siding installation looks fine. I was close to cancelling the entire project and hiring a different contractor, but Vanessa in their office got in touch with me and was more organized than Jeff. Would not use again.
- 1 out of 5allen dejong4 years ago
The guy who runs this branch is a straight up tool bag. The guy came to our house and was bragging how he took people to court. The company Wouldn’t provide a quote even when asked for. This is a fly by night company. Most people call them storm chasers. Stay clear of them.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- team6
- best in town4
- job quality3
- overall experience3
- amazing job3
- free water2
- early arrival2
- nice people2
- repair2
- results2
Other reviews we hold
14 more of the 117 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Hamzah Mansour4 years ago
Nice
- 5 out of 5Natasha Dadonna4 years ago
Great service I could never complain
- 5 out of 5Nicole Usbeck4 years ago
Fantastic staff and excellent help
- 5 out of 5Molly Klaeren4 years ago
Amazing customer service! He’ll yeah
- 5 out of 5B A4 years ago
They're the best i like how they work.
- 5 out of 5david reyes4 years ago
I love this service :3
Reply from the business
Thank you for the great review! Feel free to give us a call if you are ever in need of additional services, we offer a wide variety such as free roof inspection, window services, siding services and more!
- 5 out of 5Jose Gutierrez4 years ago
They team is perfect!! I love hail pro!!
Reply from the business
Our team here at Hail Pro always strives to provide the best services possible whether it be a roof installation, house siding replacement or one of our other amazing services. Thank you for the great review, we truly appreciate it!
- 5 out of 5Saylor Najmy4 years ago
best in town thank so much
Reply from the business
Thanks for your review! Whether you need a Roof Installation, or Inspection we hope to be your go to company to complete the job!
- 5 out of 5hannah sturm4 years ago
here and gone and they made my day with an amazing new roof
Reply from the business
So happy to hear this! We work hard to be quick and efficient in installing new roof replacements.
- 5 out of 5Melissa Jane4 years ago
They are so nice!! They do amazing work!!
Reply from the business
Thank you, Melissa! We do our best to be Iowa's go to roof install and replacement company!
- 5 out of 5Madeleine Lorei4 years ago
best in town thankkk uiii
Reply from the business
We appreciate the review! Our team works to ensure your roof, windows and siding are in good condition. Give us a call should your house need siding replacement.
- 5 out of 5Sam Smith4 years ago
The customer service is just perfect!! Can’t beat what they have to offer!!
Reply from the business
Thank you, Sam! We are happy to provide our customers with the best of care while working with our team. We offer roofing, window, and siding services to the Urbandale, Iowa Community!
- 5 out of 5Clark Rivard4 years ago
Great guys to work with
Reply from the business
Thank you, Addison! Our team works hard to be recognized as one of the best roofing companies the area has to offer!
- 5 out of 5Khadir Britten4 years ago
The perfect company for roofing. They know how to do it best!!
Reply from the business
Thank you for your review! Our team works hard to ensure our customers are getting the best experience working with us. Whether you're in need of a roof replacement, inspection, or need your windows and siding serviced we hope you'll consider our team!
What Hail Pro says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Windows Commercial Financing Request a Free Inspection Gallery Careers Blog Areas of Service…”
Other roofers in Urbandale
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| R3 Roofing & Exteriorsinsurance claim assistance, professional crew, easy to work with4.8412 ratings3.2% one and two star(515) 630-0143 | 4.8 | 412 | 3.2%13 of 412 | (515) 630-0143 |
| Erie Home Roofingfinancing, polite staff, metal roof4.6227 ratings6.2% one and two star(515) 517-2454 | 4.6 | 227 | 6.2%14 of 227 | (515) 517-2454 |
| Apple Roofinginsurance process, insurance claim assistance, answering questions4.7174 ratings5.7% one and two star(515) 851-4392 | 4.7 | 174 | 5.7%10 of 174 | (515) 851-4392 |
| A New Look Exteriorsnew roof, friendly team, gutter replacement4.6156 ratings10.9% one and two star(515) 276-1900 | 4.6 | 156 | 10.9%17 of 156 | (515) 276-1900 |
| Mighty Dog Roofing of Greater Des Moinessiding, kind staff, free inspection5.0132 ratings0% one and two star(515) 454-2839 | 5.0 | 132 | 0%0 of 132 | (515) 454-2839 |
| Lion Exteriorssiding repair, attention to detail, inspection5.0124 ratings0% one and two star(515) 336-5282 | 5.0 | 124 | 0%0 of 124 | (515) 336-5282 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 128 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 128, of which 117 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.