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Roof Warden

Roofing contractor

H&L Roofers, LLC

5312 Dickens Rd, Richmond, VA 23230

Listed under Ashland, VA

Google average
4.1
Ratings counted
14
One and two star
3 of 14
Virginia median
Not comparable

The first three are Google’s own figures for H&L Roofers, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Virginia roofers we list with enough ratings to compare.

Rating breakdown

4.1
14 ratings
How the 14 ratings break down, from five stars to one
5
1071%
4
17%
3
00%
2
00%
1
321%
21.4%of these 14 ratings are one or two stars (3)

Too few ratings to compare against other roofers — at 14 ratings a single unhappy customer moves this figure by several points.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for H&L Roofers, LLC, most recent first.

  • 1 out of 5JellydonutEdited a month ago

    Editing my review: I was overcharged for gutter cleaning…$1300. I told them I didn’t need an estimate and they must have decided that was a good opportunity to charge whatever they want. I have also had a few issues with the installation they did. I let them know, and they have not followed up. After getting a number of expensive estimates, it was refreshing to meet Manuel. He simply explained the repairs that we needed and gave us an affordable price. He was also genuinely kind and helpful through the whole process. Highly recommend this company!

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Kareem Al Fadi11 months ago

    They hung up on me while describing my roof! I wouldn't go ahead and do business with people that don't respect their customers.

    Reply from the business

    Hi Kareem, This is Glenda. I answer your call yesterday. I'm sorry that the incident seemed that way but I see how it looks bad. Unfortunately the call dropped a few … More

  • 1 out of 5William DouthatEdited a year ago

    Update: adjusting my review as communication has been lacking for a new job I was interested in them have do. Emails have not been responded to in almost a month and they keep pushing back a time frame for when we could expect a quote for weeks now. At this point I feel I am being ghosted and they do not want to do the job. Manuel and his team did such a great job for us. This is a company that is true and honest and will not try to pressure you into a full blown roof replacement if you don't need one. I would definitely use them in the future.

    Reply from the business

    Hi William, I sincerely apologize for the lack of communication. We didn’t not mean to make you feel like we're avoiding or ghosting you. My daughter Glenda is in charge of the office and she went on maternity leave back in October and I completely dropped the ball on this. This is on me. Please check your email. We'd like to see how we can make this up to you and keep your business. Again, we sincerely apologize. We are happy to hear that you are pleased with the repair. It was a pleasure working with you. Thank you for your business!

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof repair5
  • work quality3
  • value3
  • honesty3
  • new roof2
  • communication2

Other reviews we hold

10 more of the 13 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 4 out of 5Deloris MickensEdited 2 years ago

    Professional and on point!!

  • 5 out of 5Mike Cuda3 years ago

    Beautiful roof replacement. Tree removal from side and front of house. Leaf guard installation.

  • 5 out of 5Madeline ParkerEdited 3 years ago

    H & L Roofing has done a wonderful job replacing our roof. Their personnel are professional and courteous. We recommend this company to anyone in need of any of their services. The only reason we gave them a five star rating is that ten …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Shaky McTwitch5 years ago

    We could not be happier with Manuel, Glenda and the entire staff. Our quote was competitive and we were invoiced the amount we were quoted, there were no hidden charges, Manuel kept me in the loop by calling me anytime something came up (rotted wood or other issues) and the finished product is better than I had hoped for. They showed up on time, did the work with gusto while also doing it correctly. It was nice not having to worry that the work would be done on time and that it would be done right. I wish I could write reviews like this for everyone, but not all places deserve the praise these folks do. Highly recommended.

  • 5 out of 5Rene Cote5 years ago

    I am very pleased with H&L Roofers, we had them come out to do some roof repairs, and another project to replace our vinyl siding. Their workmanship is EXCELLENT! They were prompt to come out and look at the jobs, gave us a proposal with a day, and then started the work very quickly. I would use them again!

  • 5 out of 5Sarah Sharp6 years ago

    Highly recommend H&L! Love our new roof and will be contacting them in the future for more home project help!

  • 5 out of 5Mike Maher6 years ago

    These guys were super quick! Helped me fix a gutter flow problem and it works great now.

  • 5 out of 5sara lain camara6 years ago

    Top notch work and incredibly professional and honest. They have done 2 roofing jobs for us and I will never call anybody else. Yesterday, I called Manuel, the owner, for a roofing job on our shed and his team showed up this morning and did the work in 1 day. Highly recommend!

  • 5 out of 5Vic Kalvaitis6 years ago

    Super happy with my new roof! Got prices from several different companies, and H&L was far and away the best value. I also appreciated that unlike some of their larger competitors I didn't feel like I was being sold a used car when picking my options. Glenda the office administrator kept open a strong line of communication from start to finish, and most importantly the work met any and all expectations I had going on. A+

  • 5 out of 5Barbara Sharan7 years ago

    Just had new roof installed by H and L Roofing and I am so pleased. The crew was very efficient. Clean up was great and the roof is beautiful. What a great job they did. I would recommend to anyone. Fair price, great quote and honesty. Thank you Manuel and Crew!

Other roofers in Ashland

Ranked by how many ratings Google has counted.

Other roofers we list in Ashland
Roofing contractor
Jacob's Laddersiding replacement, timely completion, estimate4.9439 ratings1.6% one and two star(804) 597-0215
Best Choice Roofinginsurance claim assistance, easy process, personable staff4.7339 ratings5.6% one and two star(804) 207-9897
Erie Home Roofingcleanup, efficient crew, metal roof4.8243 ratings3.3% one and two star(804) 735-0989
Davis & Sons Roofing & Constructioninsurance, hail, flashing4.9149 ratings0% one and two star(804) 390-9666
Horizon Exteriorsroofing, professional crew, siding replacement5.0137 ratings0% one and two star(804) 696-6965
Revival Restoration LLCsiding replacement, insurance claim assistance, inspection4.7121 ratings6.6% one and two star(804) 999-2054

All roofers in Ashland →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 14 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 14, of which 13 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.

There is not much data on H&L Roofers, LLC. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.