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Roof Warden

Roofing contractor

Gumball Roofing

1650 Oakbrook Dr Ste 415, Norcross, GA 30093

Google average
4.9
Ratings counted
221
One and two star
3 of 221(1.4%)
Georgia median
1.4%

The first three are Google’s own figures for Gumball Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.

Rating breakdown

4.9
221 ratings
Google’s profile shows 222
How the 221 ratings break down, from five stars to one
5
21899%
4
00%
3
00%
2
00%
1
31%
1.4%of these 221 ratings are one or two stars (3)

About typical — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Gumball Roofing, most recent first.

  • 1 out of 5Courtney Mertha year ago

    I do not recommend them. Zach helped us file a claim with our insurance but since we didn’t get approved for a full new roof the communication stopped. He spoke to us a few times after about how he can argue to the insurance company that we …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Telesha Cooke2 years ago

    I was assured the work would be complete by Aug 31. I’m selling the house and scheduled the closing for 5 days later. When I asked about it on Aug 30, I was told it wouldn’t be until Tuesday Sept 5. I pushed back the closing. I expressed …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Johnathan Mingledorff3 years ago

    Looks like a scam.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance40
  • new roof16
  • easy process11
  • inspection process7
  • responsive staff6
  • claim filing4
  • storm damage repair4
  • claim group4
  • roof approval2
  • quality of roof2

Other reviews we hold

14 more of the 205 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5David Williama month ago

    Good service 👍 …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Booda6 months ago

    Great customer service!

  • 5 out of 5Christopher Skibaa year ago

    Zach and the Claim Group did an outstanding job start to finish replacing our roof. Zach walked us through the process, was there for us when the insurance adjuster was on site, and was available whenever we had questions during the time up …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Caroline Beavera year ago

    I'm always cautious about people coming to my door offering to "check my roof" for damage or other services. I felt no different when Zach Hayse came knocking. Since others in my neighbordhood recently had a new roof put on their homes …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Brian Wagesa year ago

    Claim group did a great job replacing my roof. Zach and his team were a pleasure to work with.

  • 5 out of 5Kaylen Andersona year ago

    I can't say enough wonderful things about Tyler! a new roof is an expensive investment and from the first time we talked to him we said, "that's our guy". Highly recommend, very organized and clean process. My neighbor even sent me a text saying how impressed she was with their process.

  • 5 out of 5Tsutomu Tairaa year ago

    Work done was excellent!!

  • 5 out of 5soji rachela year ago

    Zach and his crew did a wonderful job on our new roof. He communicated well with us and our insurance.

  • 5 out of 5A Ca year ago

    Love me some Tyler and for sure TRUST him and his team.

  • 5 out of 5Joshua Holtona year ago

    If you ever need a new roof Claim Group is the way to go. Ask for Zach. Topnotch guy .

  • 5 out of 5Jaeden Newella year ago

    If you ever need a new roof reach out to claim group and ask for Zach. He is the best of the best. Very honest young man.

  • 5 out of 5DWIGHT GEETERa year ago

    Zack Hayse stopped by the house asking about the tarp I had on the house. He checked the roof out and determined that we had wind damage and shingles were leaking when it rained. To be honest after putting the tarp on I didn't know what else to do. Zack said he would deal with our insurance company and get things rolling. He did everything he said he would do with the house. I could ask for no better service. Claimgroup people showed up right on time and did an excellent job. High quality work, fast, efficient and looks great. How do I know it was good work? Hurricane Helene came busting through a few days after, no leaks, no shingles came off. Thanks Zack and claimgroup, for the hard work, patience and time.

  • 5 out of 5Kerri Carolusa year ago

    It was great working with Zach! Everything went very smoothly! He handled everything with the insurance company and we didn’t have to do anything!

  • 5 out of 5Mary Lou McClaina year ago

    If you need a new roof don't waste time looking for a company to do the work. Pick up the phone and call Zach Hayse of Claim Group. He will get up on your roof, assess what needs to be done, explain the process and give you a free estimate. When you agree to have the work done, your part is done. He will work with your insurance company and meet with the Claims Adjuster. Zach will keep you informed when supplies will be delivered and when the roofers will start. The roofers showed up on time, cleaned up after the job and it took about 2/3 of a day. I am thrilled with the new roof and the process. It was one of the best decisions I made. I will recommend the Claim Group and Zach Hayse to everyone.

What Gumball Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…Support Final walkthrough and ongoing warranty support. testimonials Customer…”

  • Financing available

    “…They helped us with financing options and made the project affordable. I’m…”

  • 24/7 emergency call-out

    “…-GUMBALL office@gumballroofing.com Open 24/7 QUICK MENU Home About Gallery…”

Other roofers in Norcross

Ranked by how many ratings Google has counted.

Other roofers we list in Norcross
Roofing contractor
Local Roof Expertsroof replacement, answering questions, insurance claim assistance4.9718 ratings1.4% one and two star(770) 230-5808
Georgia's Best Rooferroof replacement, answering questions, smooth process4.9320 ratings1.3% one and two star(404) 484-4658
Legend Roofing Corporationinsurance process, smooth process, storm damage repair5.0244 ratings0.8% one and two star(404) 308-4694
GA Premium Roofing Incimpeccable work, new gutters, gutter replacement4.7184 ratings6.5% one and two star(770) 559-1503
JG pro solutionssales person, product selection, polite staff4.9121 ratings1.7% one and two star(770) 895-2826
Arise Roofing & Restorationroof replacement, insurance claim assistance, efficient team5.094 ratings0% one and two star(844) 600-9697

All roofers in Norcross →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 221 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 222, of which 205 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.