Green Factor Roofing

The only one or two-star review we hold for Green Factor Roofing.

• 1 out of 5Jill Rendona year ago

  What a joke of a company. Not sure how you have 5 stars...I booked my project (paid half down-first red flag) day of appointment no show. Noone called me so I called and got rescheduled. 2nd appointment comes and goes Noone reached out, so I call and get it rescheduled. Getting pretty irritated but hopeful. 3rd appointment comes and goes and Noone showed up so I call them again! They promise up and down they are going to do the job so I rescheduled. Thoes jerks have the audacity to not show up again. They owe me some money and compensation for all of the time off my own work to wait around for you not to show up. The absolute disrespect and waste of my time and money. Bet I'll have to go to court for my money back. If you want to get robbed, pick these guys. Solution would of been calling...actually contact me instead of me having to contact you. I would of been understanding due to the weather if there was some line of communication. And yah no im not a dirt bag and I dont want free labor. I want and honest contactor with open communication. Guess it's too much to ask.

  Reply from the business

  Hi Jill, We’re truly sorry to hear about your experience—it’s not reflective of the level of service we aim to provide. Unfortunately, a series of weather-related delays impacted our schedule and led to your project being rescheduled multiple times. Our project manager did attempt to stay in touch with you throughout the process via phone and text, but we apologize if that communication didn’t come through clearly. Please know that your full deposit has been refunded. We genuinely appreciate your patience and wish you all the best moving forward.

• gutters16
• quick response9
• efficient work8
• honest advice4
• leak repair4
• attic inspection3
• fast crew3
• roof warranty2
• no pressure sales2
• fascia repair2

14 more of the 98 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jay Velvickan hour ago

  Your crew did a fantastic job, and were very nice and friendly and I know where to go if I need any of your services...Thanks Jay, also Kip is a Gem of a guy!!

  Reply from the business

  Thanks so much, Jay! We're thrilled to hear our crew took great care of you! Don't hesitate to reach out whenever you need us. — Green Factor Roofing

• 5 out of 5April Granger2 days ago

  Green Factor did a great job. They were prompt and professional.

  Reply from the business

  Thank you so much, April! We're glad our crew could get the job done promptly and professionally for you. We appreciate you taking the time to leave a review, and we're here anytime you need us in the future!

• 5 out of 5Stephanie Morana week ago

  Very professional and easy to work with! Thank you to Clint for coming over quickly to take a look at our roof and then doing the needed repairs quickly and efficiently as well.

  Reply from the business

  Thank you, Stephanie! We're so glad Clint was able to get out quickly and take care of your roof repairs efficiently. We appreciate you sharing your experience and are happy to help anytime you need us!

• 5 out of 5Mary Baugh2 weeks ago

  Green factor just finished replacing our gutters, fascia, and soffit. Kip was great with communicating with us and making sure we got exactly what we were wanting. Judd, Jake, Adam, Tyler and Antonio were all extremely professional, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Mary! We're thrilled to hear our team took such good care of you on your gutter, fascia, and soffit project. Customer satisfaction really is our top priority, and it's great to know that came through in every step of the process. We appreciate you taking the time to share this, and we'd love to work with you again down the road!

• 5 out of 5kennyl2 weeks ago

  We found Green Factor roofing after having issues with another roofing contractor. Working with green Factor was extremely easy. On the day of install Grant and his crew came out. Installed the roof in one day and went way above and beyond …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your kind words and recommendation. Our goal is to consistently provide excellent customer service. We are happy to hear that your experience with us met your expectations.

• 5 out of 5Pat Eldringhoff3 weeks ago

  Clint Livingston came out to inspect my roof and was great to work with\. He took the time to thoroughly assess everything, patched the problem area at no charge, and provided a fair, honest quote without any pressure. He also found me a great deal on the shingles, which I really appreciated. It’s refreshing to work with someone who is straightforward, knowledgeable, and genuinely focused on helping the customer instead of just making a sale. When it’s time for us to replace our roof, we’ll definitely be using this company. Highly recommend.

  Reply from the business

  Thank you, Pat! We appreciate your kind words and recommendation. We're glad we could provide quality service and keep you informed throughout the project. Thanks for choosing Green Factor Roofing!

• 5 out of 5Carol Cheek4 weeks ago

  I would hands down give Green Factor a 6 out of 1-5 stars. I was in a crunch and needed a roof repair asap. The team was here the very next day to get the job done. I have seen Ian 3-4 times, and a few phone conversations. Ian was on top of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Carol! We're thrilled Ian, Clint, and the crew provided the quick, quality service you deserved. Your trust and kind words mean the world to us, and we look forward to helping with your future roofing needs!

• 5 out of 5olin ladda month ago

  Excellent response time and very professional. No need to look anywhere else. Thank you Green Factor Roofing.

  Reply from the business

  Thank you for your kind words, Olin Ladd! We're delighted to hear you had a great experience with our team. Providing prompt, professional service is what we strive for, and your recommendation means a lot to us. We truly appreciate your support!

• 4 out of 5D Phama month ago

  Ian, the sales rep was fantastic! Very responsive and a good guy. Installation was perfect - at least it looks great and I’ll see what happens on the next rain storm. The only negative was the office never contacted me to schedule the installation and never called me back. When I called them, they said they didn’t know when it was scheduled and would get back to me. They never did so I reached back out to Ian who took care of everything.

  Reply from the business

  Thank you for your thoughtful review and for trusting us with your gutter repair, D Pham! We're so glad to hear that Ian took great care of you and that you are happy with the installation. We also appreciate you bringing the communication issue to our attention. We apologize for the frustration this caused and will use your feedback to improve our scheduling process. Thanks again, and we hope your gutters perform perfectly in the next rainstorm!

• 5 out of 5Lisa Lujan3 months ago

  Kip came out the same day that I contacted him. I was added to their schedule, but was moved up because we had more rain coming, and he didn't want me to get more water damage. The crew that did the work were kind and respectful. The only thing I will say is to double check for nails. Would definitely recommend them.

  Reply from the business

  Thank you for the kind words and recommendation, Lisa! We’re glad Kip and the crew could help quickly before the rain. We also appreciate the feedback about checking for nails and will keep that in mind moving forward!

• 5 out of 5Jordan Imhof3 months ago

  Would give more than 5 stars if I could! Fantastic company to work with. Ian came for a free inspection and did a much more thorough inspection than we had experienced with other companies. We were given a solution for our existing problems that was more than fair and it was repaired quickly. What we anticipated being a headache was truly a breeze. Their communication, honesty, knowledge, and timeliness will be remembered when it’s time for a new roof. They will be our go-to from now on.

  Reply from the business

  Thank you for the amazing review, Jordan! We’re so glad Ian and the team could make the process smooth and stress-free. We truly appreciate your trust and look forward to being your go-to for future roofing needs!

• 5 out of 5Ggv Bb4 months ago

  Green Factor Roofing did a great job for me. They arrived right on time, which I really appreciated, and were professional throughout the visit. They helped take care of caulking my vent stack boots and made sure everything was properly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your great feedback! We’re glad to hear you had a positive experience with our team, from arriving on time to making sure everything was properly sealed. Attention to detail and reliability are exactly what we strive for. We truly appreciate your trust in Green Factor Roofing, Ggv Bb!

• 5 out of 5Dr. Graham Robson4 months ago

  Green Factor Roofing was amazing to work with! Clint was great on the front end explaining the process and products, as well as making it fast and efficient. Grant, the project manager, kept me informed of the process along the way. Highly recommend!

  Reply from the business

  Hi Dr. Robson, Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Clint and Grant will definitely appreciate the shoutout, they work hard to make the process smooth and stress-free. We truly appreciate your recommendation and trust in Green Factor Roofing!

• 5 out of 5Amanda McDowell4 months ago

  Kip was a great communicator! From the roofing estimate to the finish of the installation! The estimate was exactly what we paid, no surprises at the end. The roofing crew was fast, safe, and mindful of my plants during the tear-off process. Kip was present for the entire day. I would recommend Green Factor Roofing to anyone looking for a roofing contractor!

  Reply from the business

  Hi Amanda, Thank you so much for your kind words! We’re happy to hear Kip kept everything clear and consistent from start to finish, no surprises is always the goal. We’re also glad our crew took great care of your property along the way! We truly appreciate your recommendation and your trust in Green Factor Roofing!

• Licensed

  “…Way for all types of roof damage Licensed & professionally-trained roofers We…”

• Warranty offered

  “…Way Coupons Meet the Team Refer Blog Warranty Job Opportunities Service Area Free…”

• Free estimates

  “…Warranty Job Opportunities Service Area Free Estimate Services Go Back Roof Repair Storm…”

• Financing available

  “…Financing Options Available Learn More Schedule a Free…”

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