Graves Roofing and Restoration

All 2 of the one and two-star reviews we hold for Graves Roofing and Restoration, most recent first.

• 1 out of 5Jake A10 months ago

  They can't read and have no respect for personal property. Ignoring the giant no solicitation sign, ignoring the roofing sign and leaving their trash on our porch

  Reply from the business

  Thank you for your feedback, Cat. We sincerely apologize for the experience you had with Graves Roofing & Restoration. We take your concerns seriously and will address this matter internally to ensure it doesn't happen again. Please feel free to contact us directly so we can make it right and discuss your concerns further.

• 1 out of 5savings coupons9 years ago

  Beware. Will not recommend this company to anyone. Do not be fooled by the promises on the first meeting.

• roof replacement29
• insurance claim assistance17
• thorough inspection15
• shingles11
• responsive staff7
• shingle repair5
• insurance work4
• new rain gutters3
• quick install2
• restoration2

14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Maurice Gamble3 weeks ago

  I called Graves Roofing & Restoration due to a section in my roof was leaking. Dale Dodson was my point of contact. Dale came out to the house. Inspected the roof. Gave me his assessment on why the area was leaking and provided the solution to fix the roof. Outstanding service! Dale is easy to talk with, Knowledgeable and very professional! Graves Roofing & Restoration should consider themselves fortunate to have a great employee.

  Reply from the business

  Thank you so much for your wonderful feedback, Maurice! We're thrilled to hear about your positive experience with Dale. He truly is an asset to our team, and we're glad he could assist you with your roofing needs. If you need anything else in the future, please don’t hesitate to reach out!

• 5 out of 5Eric Black2 months ago

  Graves Roofing and Restoration was recommended to us by an insulation contractor several years ago for some roof repair. When it became necessary to replace the whole roof this winter, we called Bryan Graves again. We enlarged the project …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Eric, for your kind words! We’re glad Bryan Graves and Brandon Westphal provided excellent service with your roof replacement, gutter installation, and siding work. At Graves Roofing & Restoration, we take pride in delivering professional, reliable, and comprehensive roofing and restoration solutions. We appreciate your trust and recommendation!

• 5 out of 5George Johnson2 months ago

  Matthew is so awesome he worked hard with my insurance company, he made sure I got the roof I wanted my wife is very happy with the color that was exactly what she wanted. Most of all he loves christ as do I Godspeed to you and your family Matthew.

  Reply from the business

  Thank you so much for your kind words, George! I'm grateful to have been able to help you and your wife find the perfect roof. Your faith means a lot, and I wish you and your family all the best!

• 5 out of 5Mike Rothman2 months ago

  They did a great job and kept me informed every step of the way. Matt Dorman did a fantastic job managing my project. Clear communication, quality work, and friendly service is what you will get with Graves Roofing.

  Reply from the business

  Thank you so much for your kind words, Mike! We're thrilled to hear that Matt and the team provided you with the quality service we strive for. Your satisfaction means everything to us!

• 5 out of 5Steven McQueen3 months ago

  Edit: Brian Graves (owner) reached out to me directly about my complaint and I believe he is handling it in a professional manner.

  Reply from the business

  Thank you for the update, Steven. We're glad to hear that Brian Graves was able to reach out and address your concern professionally. At Graves Roofing & Restoration, we take customer feedback seriously and strive to make things right. We … More

• 5 out of 5Kevin Hoye4 months ago

  Matt was super responsive during a heavy rainstorm when a leak started on our tile roof that was installed by another company. He had John out within 24 hours to quickly identify a problem from the original installer. Next day their crew …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Kevin, for your fantastic review! We’re glad to hear that Matt and John were able to quickly assess and fix the issue with your tile roof, especially during such a challenging time. At Graves Roofing & Restoration, we take pride in providing fast, reliable service and backing our work with a solid warranty. We truly appreciate your recommendation and look forward to assisting you with any future roofing needs!

• 5 out of 5Peggy Mumford5 months ago

  Graves Roofing and Restoration installed our new roof in 2018 and has been stellar in customer service over the years. Special thanks to Brandon Westphal, who quickly assessed a "whining" wind turbine on the top of my roof and handled the warranty information immediately. Thank you to John who came the next day and installed a new new turbine. Bryan and Lauryn Graves, owners or Graves Roofing and Restoration, are excellent at providing customer service and their employees do an excellent job. I highly recommend Graves Roofing...trustworthy and a pleasure to do business with over the years.

  Reply from the business

  Thank you so much, Peggy, for your wonderful feedback! We’re thrilled to hear that your experience with Graves Roofing & Restoration has been stellar, from the initial roof installation to addressing the wind turbine issue. A special thanks … More

• 5 out of 5Phillip Black5 months ago

  If you live in Richardson like I do use Matt Dorman at Graves Roofing Richardson Office and get a fantastic experience!!!

  Reply from the business

  Thank you, Phillip, for your awesome review! We’re thrilled to hear that Matt Dorman provided you with a fantastic experience at our Graves Roofing Richardson Office. We truly appreciate your recommendation and look forward to assisting you with any future roofing needs. Thanks for trusting us with your roof!

• 5 out of 5kACIE ANDERSON ELLIS6 months ago

  Brandon Westphal with Graves roofing was fantastic! I had an excellent experience with Brandon from start to finish. He was punctual, professional, honest, knowledgeable and worked so hard! He made the whole process so stress free for me! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Kacie, for your detailed and glowing review! We are thrilled to hear that Brandon Westphal went above and beyond to make your experience with Graves Roofing & Restoration seamless, from fighting for your claim to coordinating the entire project. We take pride in providing honest, transparent service, and it's great to know that Brandon’s hard work and attention to detail made all the difference. We’re also glad to hear the quality of the roof repair, gutter installation, and other services met your expectations. Thank you for trusting us with your home, and we truly appreciate your recommendation. We look forward to working with you again!

• 5 out of 5Tony Illig7 months ago

  Amazing service. Found the problem, proposed a thorough solve, got on the schedule. Very reasonable pricing.

  Reply from the business

  Hey Tony - thank you for trusting Graves Roofing. We appreciate your support.

• 5 out of 5Diane Trail7 months ago

  Repeat customer of Graves Roofing after multi hail storms thru the years. Matt Dorman and Bryan diagnosed a minor issue with our small metal roof recently. Thanks for the outstanding customer service and love supporting my local business.

  Reply from the business

  Thank you, Diane, for being a loyal, repeat customer and for supporting a local business. We’re glad Matt and Bryan were able to diagnose the issue with your metal roof and provide the level of customer service you’ve come to expect. At … More

• 5 out of 5Jerry Cook8 months ago

  Roofs, windows or rebuilds, Graves is a choice to consider. Bryan will walk you through the process and make sure the results exceed expectations!

  Reply from the business

  Thank you, Jerry, for your kind words! We're glad Bryan could guide you through the process and that the results exceeded your expectations. At Graves Roofing & Restoration, we’re committed to providing exceptional service for roofs, windows, and rebuilds, and we’re thrilled to have earned your trust. If you need any assistance in the future, don’t hesitate to reach out!

• 5 out of 5Griffin Thomas8 months ago

  Best roofing company in the Rockwall/Rowlett area! Honest and reliable, great at repairing roofs!

  Reply from the business

  Thank you, Griffin, for your wonderful review! We’re so glad to hear that you had a positive experience with Graves Roofing & Restoration. Our team strives to provide honest, reliable service, and we’re happy to be your trusted roofing company. If you ever need anything in the future, don’t hesitate to reach out!

• 5 out of 5Nalu Adao9 months ago

  I thought I had a roof leak and I called Brian to come check it out. He came highly recommended by my neighbor who is also a roofer but would not touch tile roofs. He came over and quickly diagnosed the issue and I found out it was just my bathtub on my second floor. He didn't charge anything and I really appreciate his honesty. Really friendly guy he could have ripped me off as I feel that many others around this area would have tried to do. Then my neighbor came outside and recognized him and says that he's the only route for he would ever work with

  Reply from the business

  Thank you for your kind words, Nalu! We’re glad to hear that Brian was able to diagnose the issue quickly and honestly. At Graves Roofing & Restoration, we believe in providing transparent and reliable roofing services, and it’s great to … More

Hailstorms can cause hidden damage that isn’t always visible from the ground, putting your home at risk. Serving residents in Caddo Mills, Murphy, and Greenville, Graves Roofing & Restoration specializes in thorough inspections and hail damage repairs. Acting quickly after a storm can prevent minor issues from turning into major headaches. We are your reliable partner for roof repair and insurance claim support, offering honest assessments and seamless repairs. Our team knows the stress that storm damage can bring, and we’re here to make the recovery process as smooth as possible. You can trust us to restore your roof’s strength and security. Don’t let hail damage go unchecked. Contact us now for an inspection and professional advice on the next steps. Graves Roofing & Restoration is committed to getting your home back to top condition.2 days agoCall now

• Insured

  “…Each member is certified, insured, and primed to handle a wide spectrum…”

• Warranty offered

  “…backed by a three-year craftsmanship warranty, further strengthened by the…”

• Free estimates

  “…Roofing Trenton, TX Contact Blog Get a Free Inspection (972) 532-0442 2026 State Hwy 66, Ste…”

• Family owned

  “…We’re not just a business; we’re family-owned and operated. When you choose us…”

Their site also states: financing available.