Roofing contractor
Golden Rule Contracting Co.
Listed under Southlake, TX
- Google average
- 4.9
- Ratings counted
- 32
- One and two star
- 1 of 32(3.1%)
- Texas median
- 1.0%
The first three are Google’s own figures for Golden Rule Contracting Co., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 31 | 97% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 3% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Golden Rule Contracting Co..
- 1 out of 5Trevor Beck2 months ago
Bryan is not someone I would recommend doing business with. He has difficulty controlling his behavior and reactions, which can make professional dealings challenging and unpredictable. Beware
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement6
- reliable team4
- clear communication4
- job quality3
- cleanliness3
- fair pricing3
- quality of work2
- easy to work with2
- accommodating2
- patio construction2
- polite crews2
- seamless process2
- promptness2
Other reviews we hold
14 more of the 20 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Jess Unruh2 months ago
Tell you one thing, you wont find any better contracting company than Golden Rule. They live by the Golden Rule and are professional and will do anything to take care of you! Bryan is prompt, follows through on communication, ensures that all jobs are done correctly! I'd give 10 stars 🌟 if I could! …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Greg Greenhill2 months ago
Bryan and his team did an outstanding job with my roof replacement. From the moment he took on the project, he handled everything seamlessly—including all the back-and-forth negotiations with my insurance company. …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Ron3 months ago
Excellent experience from start to finish. Brian came out and thoroughly walked the roof, and verified that it needed replacing. He showed up early, which is always a good sign. He met the insurance adjuster, and discussed the findings …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Douglas F3 months ago
Golden Rule was a great price, great workers, outstanding quality, and fantastic to work with. The work was completed as promised. I'll be using Golden Rule if needed again.
Reply from the business
Thanks, Douglas! Doing what we said we would do is the bar we set for every job. We appreciate the kind words and look forward to working with you again in the future.
- 5 out of 5mark kuckes3 months ago
On time work performed excellent
Reply from the business
Thanks, Mark. We really appreciate you taking the time to leave a review. It means a lot! Very happy to hear that we met your expectations.
- 5 out of 5Heather Cooper3 months ago
We had a great experience with Bryan and Golden Rule! They provided a fair estimate, arrived promptly, and communication was excellent throughout the project. They handled everything with great attention to detail! It’s hard to find reliable companies these days —we are very impressed with the final result!
Reply from the business
Heather, thank you for the kind review! We are so thrilled that you are happy with the results of your project and appreciate you trusting us. We look forward to working with you again.
- 5 out of 5Lauralee Chitty3 months ago
Bryan was great to have on our side! He’s definitely a pro when it comes to dealing with the insurance company. He knew the right steps to take to make sure we were taken care of. If we had an issue he addressed it immediately! Listened and understood!
- 5 out of 5Ryan Chitty3 months ago
Bryan was very attentive in all aspects of our hail damage. Worked directly with our insurance company VERY painless process with GRCC! We ended up getting a new front porch added which the attention to detail was excellent. All in all for any contracting or roofing needs do hesitate to call Golden Rule Contracting Co.
- 5 out of 5Joseph Rodgers3 months ago
We had an outstanding experience with our contractor from start to finish. They built our new patio and replaced our roof, and the quality of work on both projects exceeded our expectations. The patio turned out beautiful—solid construction, great attention to detail, and exactly what we had envisioned. The roofing job was handled just as professionally, with everything completed efficiently and with care. Communication was excellent throughout the entire process. They kept us informed, showed up when they said they would, and made sure any questions we had were answered. The crew was respectful, hardworking, and left everything clean when the job was done. It’s not always easy to find someone you can trust with major home projects, but this team absolutely delivered. We would highly recommend them to anyone looking for quality workmanship and dependable service.
- 5 out of 5Marty Jordan4 months ago
I was referred to Brian and his company from a friend. Brian handled the whole claim process from start to finish. He was diligent in keeping the process moving when extra work items surfaced. The old roof was removed and the new one …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Marty, thank you so much for the kind words and for trusting us with your roof. We know insurance claims can feel overwhelming, so it means a lot that you felt taken care of from start to finish. Glad to have earned that referral!
- 5 out of 5Christi Emmons4 months ago
I recently had some hail damage to my roof and didn't know where to start. I made some calls and was more confused until I spoke to Bryan. He walked me through the whole process and had my roof replaced in no time. His team was professional and clean and I couldn't have been happier. I would definitely recommend Golden Rule contracting to anyone.
Reply from the business
Christi, thank you! Hail damage is stressful enough without a confusing claims process. So glad we were able to walk you through it and get your claim handled quickly. Thank you for trusting Golden Rule.
- 5 out of 5Austin Ballard4 months ago
I had gutters taken down by other contractors and they left them piled up in my yard. I had Brian give me a quote to put up new gutters. Got the quote the next day and without me asking cleaned the the gutter mess that the other contractors …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Austin, this review made our day. Cleaning up someone else’s mess isn’t always part of the job, but leaving your property better than we found it is just how we operate. Thank you for trusting us with your gutters.
- 5 out of 5Kayla Rutlidge4 months ago
Highly recommend. The process to get gutters was seamless. They came out and measured and accommodated with our needs. Great experience! The team was on time, professional, and did high-quality work. My new gutters look amazing and function perfectly!
Reply from the business
Thank you, Kayla! “Seamless” is exactly what we aim for from the first measurement, to the final install. So glad your gutters are looking and working great. We appreciate you.
- 5 out of 5Naresh Singh4 months ago
⭐️⭐️⭐️⭐️⭐️ If you’re looking for a contracting company that actually lives up to its name, Golden Rule Contracting is it! I had the pleasure of working with Bryan Poston, and I’m pretty sure the guy has a PhD in “getting things done right the first time.” Bryan’s knowledge is next-level. You ask one question and suddenly feel like you got a full masterclass (without the tuition bill). He took the time to explain everything in a way that actually made sense, which is rare and much appreciated. Scheduling? Smooth as butter. I half expected the usual back-and-forth juggling act, but nope! Bryan was incredibly accommodating and worked around my schedule like a pro. It almost felt too easy… I kept waiting for a catch. There wasn’t one. And the professionalism? Top-tier. Showed up on time, communicated clearly, and handled everything with the kind of care that makes you feel like your project actually matters. All in all, if you want someone who’s knowledgeable, flexible, and genuinely great to work with, Bryan at Golden Rule Contracting is your guy. Would absolutely recommend Now I’m off to go invent new projects just to hire him again. 😄
Google cut this review short. The full text is on their Google profile.
Reply from the business
Naresh! This might be the best review we have ever received - thank you! Bryan got a kick out of the PhD line. We are SO glad the process felt easy (no catch, promise 😊) we are looking forward to those “invented projects” anytime you need us. …
What Golden Rule Contracting Co. says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Locally Owned & Operated • Warranty-Backed Work • Fast Response Location…”
Free estimates
“…Reach out today for a free estimate. Locally Owned & Operated •…”
Other roofers in Southlake
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Arrowhead Roofingroof replacement, fencing, solar screens5.0247 ratings0.8% one and two star(817) 697-3007 | 5.0 | 247 | 0.8%2 of 247 | (817) 697-3007 |
| JWC General Contractorsroof replacement, insurance claim assistance, insurance coordination4.9197 ratings2.5% one and two star(214) 972-4266 | 4.9 | 197 | 2.5%5 of 197 | (214) 972-4266 |
| Rivera & Sons Roofing & Remodelinginspection, insurance, home4.8105 ratings1.0% one and two star(817) 646-0300 | 4.8 | 105 | 1.0%1 of 105 | (817) 646-0300 |
| Greyhawk Roofing LLC.polite crew, gutter replacement, reasonable cost5.084 ratings0% one and two star(817) 999-8553 | 5.0 | 84 | 0%0 of 84 | (817) 999-8553 |
| Rankin Roofing & Exteriorsroof replacement, fast work, new roof4.964 ratings3.1% one and two star(817) 554-2064 | 4.9 | 64 | 3.1%2 of 64 | (817) 554-2064 |
| Shepherd Tile Roofingrenovations, roof repair, quick job5.028 ratings0% one and two star(214) 699-8266 | 5.0 | 28 | 0%0 of 28 | (214) 699-8266 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 32 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 20 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.