Garlock-French Corporation

8 of the 9 one and two-star reviews we hold, most recent first.

• 2 out of 5Amy Wilmetha year ago

  Tip - don't take your work truck with the company name on it somewhere very public & then be excessively rude to the workers. Just based on that observation alone, I would not use nor recommend this company

• 1 out of 5Jess G2 years ago

  loudest crew i've ever heard. incredibly disturbing in a residential area. zero courtesy when moving through residential halls, constantly slamming doors and going back and forth up stairwells.

• 1 out of 5Christopher Wake4 years ago

  I decided to contract with Garlock-French to replace the shingles on my brand new home in Lake Elmo that sustained light hail damage within a month after I moved in. Due to their extreme negligence, inexperience, and lack of care, my home sustained water damage in all four walls and ceiling on the first and second floor while they worked all day in the rain pulling off the entire top roof. They did not follow industry standards which is to work in sections and tarp off an open area if rain comes. I had water streaming through light fixtures and down walls, to which the foreman told me I just needed to let it dry out and they would come back later to touch up the paint. Needless to say, I called a water mitigation company to come out and respond to the situation. Now I have holes in my walls, trim removed, wet clothes in my closet, wet carpet, and industrial dehumidifiers and fans running everywhere that are tripping my circuit breaker. It’ll get better but it’s going to take a lot of work, time, and aggravation. Think twice before you hire Garlock-French!!!

  Reply from the business

  Chris, We are extremely disappointed in the decision that was made to tear-off your roof on a potential rainy day without being prepared for potential rain by one of our sub-contract crews that we have been working with for many years and that has done many successful jobs. We are very sorry for the damage that was caused by the mistake. As soon as we were made aware of the situation, we checked with a remediation contractor to see if they were available to come out to your house and begin the drying process the same afternoon and passed that information along to you to contact or we were willing to set that up. As we have discussed we will stand behind you to fix the damage to your home. We are committed to making this extremely unfortunate situation correct as quickly as possible knowing that every day extends the frustration. Again, I am sorry that you must experience Garlock-French like this.

• 1 out of 5Tom Melchior5 years ago

  Filled out a form in their website, no response. Called them 2 weeks later and got the name of a gentleman to talk to. I called and left him a message. No reply. I guess they’re so busy they don’t need my business. And they won’t get it in the future.

  Reply from the business

  Hi Tom, I'm so sorry that this happened to you. We would love to try and resolve this issue if you're still in need of our services. Please reach out to me via email and I will be able to help you, rest assured. E-mail: bryan@garlock-french.biz Thank you! - Bryan with Garlock

• 2 out of 5Philip Langsjoen6 years ago

  From our first call we were met with rudeness. We knew what problem we were having and could not get onto their schedule and did not even get an explanation as to why. They only wanted to send sales guys instead of a working crew and I never heard back from the sales guy I did meet. Calling back they claimed to have no knowledge of the work we wanted done. They had done work here with prior owners, so maybe that had something to do with it, but we’ve come to find out the size of our job isn’t big enough from other responsive companies. That’s fine, I’d rather be told the truth than be treated so poorly. This company was recommended to us to be very good quality. Maybe for jobs they’re interested in. 👎🏼

  Reply from the business

  Philip, I am sorry about your experience. I am not sure who your sales representative was because I do not see any history of your call. I would like to follow up with your them and understand what happened. We are interested in all sizes of jobs but due to the weather that we have experienced this fall it has put us behind.

• 1 out of 5Kevin Kerrigan7 years ago

  Called for a quote request on August 21st. Was told a salesman would contact me. Called to follow up on August 28th, was told I wasn't in the system and a salesman would be in contact. Contacted by salesman with time scheduled for the 4th …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kevin, I am sorry that this happened. If in the future we can help you please give us a chance to do better.

• 1 out of 5maryanne white9 years ago

  Do not use!!! It was a $24,000 awful experience!!! They out sourced the job to a Hispanic crew who did not do more than standard and did not speak English. I paid for extra ice and water shield. No supervisor from the out sourced group and no supervisor from garlock french were there. I called garlock and told them the roof looks like they are putting it on wrong and no one is here to supervise. They sent some one out on day 2 and literally it was on wrong. They had to rip all the singles off and order all new shingles. They carried each one up and dropped it on the roof which caused the house to vibrate from the BOOMS ALL DAY, (That's why Jim asked me to not be home.) Stay home and supervise is my advise. Now the lower level ceiling cracked literally ALL across the ceiling from this action. Garlick owner David carroll and brian carroll told me they had nothing to do with the cracked ceiling. They took no responsibility. But sent someone over to fix. It took him 2 times to fix. My dad told brian that the roof did not look right. Brian carroll said " it was fine." The GAF INSPECTOR guy came out to inspect and it did NOT pass the inspection. 3 days of repair was required to get it to pass. Unbelievable!! Literally a year later they still had not told the county I live in that they can inspect the roof and sign off. So I called to have someone finally sign off on the $340 permit cost they spent (i paid for ) and NEVER followed up on. Literally a miserable experience !!

• 2 out of 5Richard Beckel10 years ago

  I am a new residential customer who requested annual maintenance visit for a slate room, plus requested a repair to a gutter and review of a corner area prone to ice dam for potential correction. My calls and responses from customer …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Richard, I am sorry for the lack of communication. We strive to do much better than this. I am sorry.

• project process15
• insurance claim assistance7
• hail damage repair4
• clay tile roof3
• insulation installation3
• courteous team3
• copper roofs2
• shingle replacement2
• seamless process2
• friendly workers2

14 more of the 119 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Brad Ballinger6 days ago

  I had a minor job (gutter and downspout repair) and Garlock French treated me very well. Alejandro went above and beyond in performing the work.

  Reply from the business

  Brad, thank you for your review and for letting us know how well your gutter repair went. Alejandro and the rest of our team at Garlock-French Roofing pride ourselves on our professionalism and high-quality work.

• 3 out of 5Nathan Mahana month ago

  Overall, I had a good experience with Garlock-French and would recommend them, but there were some areas that could definitely be improved. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Nathan, thank you for taking the time to share such a thoughtful and detailed review. We’re glad to hear you had a positive experience with our Sales Reprehensive, Jon, our pricing was competitive, the quality of the roofing work, warranty options, and overall outcome. But more importantly, thank you for making us aware of the areas where we fell short. We take these concerns very seriously. Following your feedback, we met with the crew and supervisor to review what happened and reinforce our expectations for professionalism, and job site cleanliness. We’re especially sorry to hear about the impact we had on your plants and the issue with nails in and around your yard, including the concern raised about your neighbor’s child. That is not something we take lightly, and we are actively reinforcing more thorough cleanup procedures and follow-up inspections with our crews to prevent situations like from happening again. Your feedback helps us do better and we’re committed to making sure future customers do not encounter the same issues. Thank you again for choosing Garlock-French Roofing and for helping us improve.

• 5 out of 5Steven Miles3 months ago

  I am old enough to have bought three roofs for various houses. Garlock French is the best. Roofs have come a long way from a roll of tar paper, flashing to prevent water …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Steven! We are so glad we were able to help you with our 90+ years of experience in roofing. We take pride in our work and keeping up with the latest best materials available, with our standard of excellence. We look forward to helping you with your future exterior needs, even if it is a 4th roof! Providing Peace of Mind since 1932

• 5 out of 5Kelsey Japs5 months ago

  We had Garlock French repair some copper downsprouts. I was really thankful that they cut them in a such a way where it is possible to clean them out before they enter the drain tile system.

  Reply from the business

  Thank you, Kelsey! We are so glad your copper downspouts repair went so well! We take pride in our work and experience of 90+ years with our standard of excellence. We hope to be your choice for your future exterior needs. Providing Peace of Mind since 1932

• 5 out of 5Emily Miller5 months ago

  They did great work and had AMAZING customer service. Each time they reached out, my husband and I were always in awe of how they were taking care of us. We have been remodeling our home for years, and they are by far the best company we have worked with.

  Reply from the business

  Thank you, Emily! We are glad your repair job went so well. We have 90+ years of experience in roof repair, especially from storm/wind damage. We pride ourselves on our top notice gutter installation. We hope to be your first choice in your future exterior needs. Providing Peace of Mind since 1932

• 4 out of 5John Errigo6 months ago

  We removed our chimney and needed to patch the roof, which is EPDM plus rigid insulation plus 2x6 tongue and groove boards that are both the roof deck and the interior ceiling. Complicated!

  Reply from the business

  Thank you, John! We are glad that your chimney and roof repair went well! We pride ourselves on our 90+ years of experience and standard of excellence. Thank you again for trusting in us and we hope to be your first choice for your next exterior needs. Providing Peace of Mind since 1932

• 5 out of 5Karin Matchett7 months ago

  These guys were just great to work with. The person who put together the bid was very attentive to all the details of our project, and the people who came out to do the work were friendly and communicative and did good work. Highly recommend.

  Reply from the business

  Thank you, Karin! We are glad to hear your roof installation went so well through all points of the project! Thank you for recommending us to others. We pride ourselves on our 90+ years of experience and standards of excellence. We look forward to helping you with your next exterior project. Providing Peace of Mind since 1932

• 5 out of 5carol jetzer8 months ago

  Arrived as scheduled Asked appropriate questions Completed repairs …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Carol! We are glad to hear how professional and clean your job went. We pride ourselves on our 90+ years of work ethic and standards of excellence. We look forward to being your first choice on your next exterior job. Providing Peace of Mind since 1932

• 5 out of 5Wally NorthrupEdited 8 months ago

  Matt was understanding and we communicated well. Excellent crew and good cleanup. well done. still need warranties etc.

  Reply from the business

  Thank you, Wally! We are glad to hear your repair went so well. Our team prides themselves on 90+ years of dedication to the craft and standards of excellence we stand behind. We look forward to being your choice on your next exterior project. Providing Peace of Mind since 1932

• 5 out of 5Thomas Ruffaner8 months ago

  Garlock-French replaced my roof shingles on my bungalow and garage in the fall of 2025. They negotiated effectively with my insurance company and provided a competitive bid. They did excellent work, were efficient and meticulous about safeguarding my garden. Cleanup after the project was also exceptional. I highly recommend them to anyone looking for a roofing contractor in the Twin Cities metro area.

  Reply from the business

  Thank you, Thomas! We are glad to hear your roof inspection and repair went great. Our team knows how important insurance negotiations are to make the job go smoothly for you and your finances. We pride ourselves on our 90+ year of hard work experience and standards of excellence. Thank you again for recommending us to your friends and family. We hope to be your first choice on your next exterior job. Providing Peace of Mind since 1932

• 5 out of 5Charles Gould8 months ago

  Phenomenal experience with Garlock-French. Stood by me during negotiations with the insurance company. Selected outstanding subcontractors and their own work was superb. Plus, I know they'll be there in the future if anything goes wrong. Couldn't be more satisfied.

  Reply from the business

  Thank you, Charles! We are glad to hear your roof inspection and repair went phenomenal! We strive to keep our team updated on the current insurance details for negotiations. We take pride in our 90+ years of experience and standards of excellence, standing by our work. We look forward to being there for your next exterior project. Providing Peace of Mind since 1932

• 5 out of 5Michael Appleman8 months ago

  The work was excellent. The professionalism was amazing. The job was done promptly. We are happy with the service.

  Reply from the business

  Thank you, Michael! We are glad to hear your project went excellent. We take pride in our 90+ years of experience and stand by our work with our standards of excellence. We look forward to being your top choice on your next exterior project. Providing Peace of Mind since 1932

• 5 out of 5Mark S9 months ago

  We have used Garlock-French twice for a roof replacement; They do a fantastic job! The estimator, project manager & coordinator keep you updated, from the estimate process through the start & finish. They always do a good job and clean up …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Mark! We are glad to hear your roof repair went so well, and being a returning customer. Our team prides themselves on our 90+ years of experience and standards of excellence. We look forward to hearing from you for your next exterior project. Providing Peace of Mind since 1932

• 5 out of 5Tim M9 months ago

  Work was done promptly. Yard was well cleaned. The crew was friendly.

  Reply from the business

  Thank you, Tim! We are glad to hear your roof install went so clean and promptly. We pride ourselves on our 90+ years of hard-working, experience and standards of excellence. We look forward to being your top choice on your next exterior project. Providing Peace of Mind since 1932

Garlock-French Roofing quality and craftsmanship now with Financing! #GarlockFrench #MinneapolisRoofing #RoofingFinancing #TwinCitiesHomes #NewRoof #AffordableRoofing #providingpeaceofmindsince1932 #since1932Jun 5, 2026

• Licensed

  “…100% Customer Satisfaction Fully Licensed, Bonded & Insured Roofing Company…”

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  “…Providing Peace of Mind Since 1932 MN LICENSE: BC001423 We use SMS for customer…”

• Insured

  “…Fully Licensed, Bonded & Insured Roofing Company Exceptional Roof…”

• Bonded

  “…% Customer Satisfaction Fully Licensed, Bonded & Insured Roofing Company…”

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  “…Serving the Twin Cities Since 1932 For more than 90 years, Garlock-French Roofing has provided…”

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• Free estimates

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• Family owned

  “…As a family-owned roofing business, we’ve built our…”