Roofing contractor
G J Goss Contracting Inc
1115 Clayton Rd, Joppatowne, MD 21085
Listed under Towson, MD
- Google average
- 4.8
- Ratings counted
- 396
- One and two star
- 17 of 396(4.3%)
- Maryland median
- 1.8%
The first three are Google’s own figures for G J Goss Contracting Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 372 | 94% | |
|---|---|---|---|
| 4 | 6 | 2% | |
| 3 | 1 | 0% | |
| 2 | 2 | 1% | |
| 1 | 15 | 4% |
About typical — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for G J Goss Contracting Inc, most recent first.
- 1 out of 5Justin Streetta month ago
I’ve never left a negative review before, but I feel this experience deserves to be shared. I contacted GJ Goss Contracting in early February about a roof leak. Over the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Fleta Evangeline7 months ago
I just want to put my story here so I can feel heard. I had started my roof service process Nov. 4th and had service near the end of the month. I received no pictures of the work completed, and was told this was not common practice in …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Chelsey Franka year ago
We unfortunately had a horrible experience from start to finish. The work was not scheduled in the timeframe I was originally given (customer service was snarky when I followed up on a start date) and communication across the board lacked and was often rude. After our roof was repaired, four weeks had passed with 0 communication from them regarding completing our other repairs. I had to continually call and check in for anything to get done after that. There were several times I was told the work would be done this week or next week… which did not happen. Every time I would ask (because THEY told me this week or next) I was told they were unsure and needed to speak with the Foreman. One day I was promised they’d be out to replace my gutters. They were a no-show and I wasn’t even notified until I called to inquire that afternoon, causing me to waste a day off of work. The contract stated all grounds would be cleaned thoroughly at the end of each work day, which did not happen 2 of the 3 days of work. They even left EASILY over 50 nails all over the side of my home and backyard. We have dogs and this was careless! The person who came out originally for the estimate included incorrect size materials in the contract. The wrong siding was also provided, causing further delays. When my gutters were replaced I had concerns with the roof. After speaking with the owner on the phone, he assured me that either himself or his son would come to my home the following day to look over the job “to the nines.” Neither one came the following day, in fact it led into the following week. The owner showed up with no ladder and told me he couldn’t get a good look at it without getting on the roof. He didn’t look at anything else that had been done and even went as far as to say that my roof possibly already looked like this PRIOR to the job being done, which it in fact did not. Aside from the pricing, we are incredibly displeased with this company. There was one helpful gentleman who ass
Google cut this review short. The full text is on their Google profile.
Reply from the business
Ms. Frank, I'm sorry that you feel the work did not go well. As a small family owned business for over 40 years, we strive everyday to provide high quality work at … More
- 1 out of 5Chris Eary3 years ago
Goss installed my roof. But there was an evaporation installation problem. They gave me a per hour quote and then ghosted me. No phone call back. I called them at least 12 times. Never a call back. So very disappointed. And every time I called i was told Mr Goss was not approving it. I have no idea what that means. And neither did the front office.
- 1 out of 5Martha M3 years ago
Hired for gutters and covers, fascia and soffit, and leaking chimney/roof repair. I thought they did a good job initially, even though they had to come back three times for crooked trim and bent gutter covers. Nine months after they "fixed" a leaking chimney with new flashing and mortar, the mortar started to fail and the roof was leaking. It was a circus trying to get it repaired, even after showing pictures of the cracks in the mortar. The owner, his son and employee "tried" to fix it. It still leaked. I gave up after the fifth email and had someone else repair the mortar. Also found the shingles were never glued back down after the flashing had been installed. Sloppy work and lip service follow up. Asked for a partial refund...nothing.
- 1 out of 5Peggy DewEdited 4 years ago
There are no negative reviews here because if you post one, the owner will personally call you, yell at you and threaten you if you don’t remove it. Early this year, I got an estimate for roof repair. I knew I had a leak in the front of the roof. The estimate was quite high but it stated that repairs were also needed in the rear of the roof. I decided to go forward. On repair, Mr Goss advised the rear of the roof did not need repair after all, only the front. He refused to adjust the price. I did not pay the bill right away. Within two months the front area repaired was leaking again. I called and was told I would receive a new estimate for additional repairs. I posted a negative review. I was then called and threatened. I removed the first review in fear. I have decided to repost the review in the hopes that no one else will be victimized. I will follow through with the BBB and Attorney General Consumer Affairs Division. I have now paid my bill in full as Mr Goss would not negotiate a reduced fee. I will be working with a new roofer to resolve the continued leak. Mr Goss’ reply is a complete lie. I disputed his bill immediately after the work was done. I placed a BBB negative review to try to resolve being deceived and overcharged by Mr Goss. He persuaded me to withdraw the complaint. Naively, I believed that he had made a mistake as he told me and he also told me he absolutely guaranteed his work. I received no further bills from him. Again, naively, I thought since I had disputed the bill and then been nice enough to withdraw my complaint that he was not going to bill me. I received no further billing statements from him or I would have paid him. When I called him two months later to report that my roof was still leaking, he said I would have to pay for repairs. He threatened, yelling at me, that he would sue me in District Court. I asked if we could negotiate the bill since he had done only half the work. He said no. I offered to pay $500 out of a $750 bill whi
Google cut this review short. The full text is on their Google profile.
Reply from the business
Ms. Dew, It has been 92 days since your work has been performed. We have received no complaints of incomplete work. We have received no payment whatsoever. Upon requests … More
- 1 out of 5Denise CongdonEdited 6 years ago
Hired them to do a complete new roof install. Now we have major leaking and water damage inside our home. They refuse to stand behind their installation. We have resorted to insurance claims and litigation. Beware! They do not stand behind their warranty! ****The response from the contractor is filled with false information. *** Update! After several calls to Greg Goss with no return we finally reached him today. Only to have him act completely unprofessionally and yell and curse at us. Unbelievable. Do not hire this contractor!
Reply from the business
The purpose of this response is to dispute the claim made by the homeowner and to provide an accurate account of the facts. … More
- 1 out of 5B Nick7 years ago
Are not very interested in honoring warranty. After calling company for over two months I had to file an official complaint with the Better Business Bureau just to get them to come out. They finally came out and gave me a little of a run …
Google cut this review short. The full text is on their Google profile.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement78
- competitive pricing46
- gutter replacement32
- siding29
- estimate process27
- chimney repair12
- downspout replacement11
- skylight replacement9
- no pressure sales7
- shingle replacement6
- initial inspection6
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Susan F2 hours ago
I received three estimates for my roof; not only was Goss the fairest, but they treated me with the utmost respect throughout. Trent arrived on time, inspected my roof, and gave me an estimate. No sales pitch, no pressure, no BS. Their attention to details big & small, meant the world. These guys are old-school and do it the right way. Thank you!
- 5 out of 5Cindy W.a week ago
We have never had a company work at our house where every employee from the estimators, to the work crew, and everybody in between, takes pride in their job so every customer is 100% satisfied. The estimators checked in on the job site …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Daniel H.2 weeks ago
GJ Goss recently came out and replaced the roofs on my garage and home. They quoted me a fair price and had completed work in the neighborhood previously. The new roofs both look great and the staff were very easy to work with, From Mr. Goss all the way down to the gentleman who had only started a few weeks prior that came out to show me shingle samples. GJ Goss gets my recommendation and I look forward to working with them again.
Reply from the business
Thank you so much, Daniel! We truly appreciate your kind words and recommendation. It was a pleasure working with you on both your home and garage, and we’re glad to hear you’re happy with the new roofs and your experience with our team. We … More
- 5 out of 5John Hudacek3 weeks ago
Family-run roofing contractor. All were excellent to deal with, from first contact, to initial visit, to price quote, and through the whole process. Great communication and very flexible. Offered a fair price and did excellent work! Very pleased with the final outcome. Would definitely recommend Goss for roofing, etc. Top-notch work!
Reply from the business
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience with us. It was a pleasure working with you from start to finish, and we're so glad you were happy with the communication, … More
- 5 out of 5Jeffrey Dykeman4 weeks ago
After hail storn hired Goss to replace damaged roof and aluminum siding on 1 side of house. Roof was done quickly and replacement siding color matched when other companies didn't want to try to replace aluminum. Work was done within cost estimate of insurance coverage
Reply from the business
Thank you, Jeffrey, for your kind review! We're glad we could help restore your home after the storm and find a siding match that met your expectations. We appreciate your trust in G. J. Goss Contracting and your recommendation! -Katie
- 5 out of 5Stephen Marcina month ago
They were great. On time and completed the job in a reasonable time and did a super clean up.
Reply from the business
Thank you, Stephen, for your 5-star review! We're glad to hear you were happy with our team's punctuality, workmanship, and thorough cleanup. We appreciate your business and the opportunity to work on your home! … More
- 5 out of 5Susan Myersa month ago
Goss replaced the roof. They repaired and replaced fascia and soffit. They replaced gutters and downspouts. Everything was done in a timely fashion. Everything was completely cleaned up. The project was done at a fair price. We’re very happy with the results.
Reply from the business
Thank you so much for your wonderful review, Susan! We truly appreciate you trusting G.J. Goss Contracting with your project and please dont hesitate to reach out if we can help you with anything in the future! … More
- 5 out of 5tom ajelloa month ago
I was concerned about the condition of my roof of over 50 years .I was recommended to GJ Goss Contracting by two close friends who had a very good experience.From the beginning of the process it went very well prompt on time for intial inspection .A estimate was provided with indications of further repairs may be necessary after removal of old roof.Upon removal of old roof this was the case ,we were invited to look and inspect it for ourselves in which we agreed with the additional repairs.We greatly appreciated that we could look for ourselves at the roof and spend a short amount of time to decide how to proceed.All repairs were done to our satisfaction and work area was cleaned up very well.The roof was inspected by Goss within a week to check for quality.We were very happy to work with GJ Goss as they helped us out greatly.Keep up the good work.Flo A.
Reply from the business
Thank you for the thoughtful review, Tom! We appreciate you trusting G.J. Goss Contracting with your roofing project. We're glad you felt informed throughout the process and that you're happy with the finished roof. Thank you for your kind words and support! -- Trent
- 4 out of 5Missy Halla month ago
Overall, we had a very positive experience with our siding and gutter replacement. I was very happy with the work that was done on my home. I did a little change up with adding board and batten to the top part of my siding and it turned out great. I was very happy with the drawings and how I was able to change colors and see what my home would look like. I also was super happy with my new black gutters. Their teams that came to my home were very professional, punctual and worked efficiently and cleaned up the job site perfectly every afternoon. The finished product looks beautiful and completely transformed our home's curb appeal. The only feedback is ----room for improvement with returning calls during the process.
Reply from the business
Thank you for your thoughtful review, Missy! We're thrilled you love the new siding and gutters, and we appreciate your feedback on communication. We'll use it to continue improving. Thank you for choosing G.J. Goss Contracting! -Jess
- 5 out of 5Sarah Texela month ago
I had my roof and gutters (with gutter guards) replaced by GJ Goss contracting. The experience was fantastic starting with a no pressure estimate. The owner of the company walked me through the estimate to explain and answer any questions. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sarah, thank you so much for taking the time to share your experience and for trusting us with your home. We truly appreciate your business and welcome you to the G. J. Goss family! — Philip
- 5 out of 5Carly Flicka month ago
Great communication and friendly.
Reply from the business
Thank you, Carly! We are pleased to hear that you had a positive experience with us. And as always, would be happy to help you with future projects. --Katie
- 5 out of 5Constance Fletchera month ago
Not only did Greg Goss and his team do a great job on my daughter's roof, but they were also instrumental in assisting her in a sensitive situation with another contractor who was threatening and bullying her. They provided an estimate in a …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your kind words, Constance! It was truly our pleasure to help your daughter through the roofing process. We're glad we could provide not only a quality installation, but also support during a difficult situation. We appreciate your trust in our team and are grateful for the opportunity to serve your family. -- Gregory Goss
- 5 out of 5Colleen Murnanea month ago
GJ Goss did a wonderful job on our roof replacement. They were transparent and honest throughout the entire process, and very quickly responded to any questions that we had. Their pricing was also very reasonable and we are very happy with how the roof turned out. We would recommend this company to anyone looking for a new roof!
Reply from the business
Thank you so much for your kind words, Colleen! We truly appreciate your trust in our team and are so glad you're happy with your new roof. It was a pleasure working with you! --Katie
- 5 out of 5Amy Brooks2 months ago
GJ Goss Contracting did an amazing job on our new roof, soffit, gutters and downspouts. They provided great service and made sure the yard was completely picked up before leaving. I would recommend them to anyone needing quality service.
Reply from the business
Thank you, Amy! We're so glad you're happy with your new roof, soffit, gutters, and downspouts. It was a pleasure working with you, and we appreciate you taking the time to share your experience. Thank you for choosing Goss! 😊🏠 -- Katie
The latest post from this business
Posted by G J Goss Contracting Inc to their own Google profile 3 months ago. Their words, not ours.
Our crew recently completed another roof installation, giving this home a fresh look and reliable protection for years to come! If your roof is showing signs of age or wear, feel free to reach out to G. J. Goss Contracting for a professional inspection and straightforward recommendations. 📞 410-538-5680 🌐 http://www.gjgoss.comAug 14, 2026
What G J Goss Contracting Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Get A Free Quote Licensed & Insured | 5-Star Rated | Local…”
Family owned
“…Insured | 5-Star Rated | Local & Family-Owned Why Homeowners Choose G. J. Goss…”
Their site also states: insured, states years in business, free estimates.
Other roofers in Towson
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| AROCON Roofing & Constructionthoroughness, answering questions, estimate4.81,941 ratings3.2% one and two star(410) 861-6767 | 4.8 | 1,941 | 3.2%62 of 1,941 | (410) 861-6767 |
| Allied Remodelingcleanup, new deck, estimate4.71,161 ratings5.5% one and two star(410) 769-9700 | 4.7 | 1,161 | 5.5%64 of 1,161 | (410) 769-9700 |
| Tar Heel Construction Group LLCroof replacement, siding replacement, answering questions5.0802 ratings0.9% one and two star(410) 671-0735 | 5.0 | 802 | 0.9%7 of 802 | (410) 671-0735 |
| Four Seasons Roofingestimate, professional crew, thorough inspection4.9357 ratings1.7% one and two star(410) 657-6280 | 4.9 | 357 | 1.7%6 of 357 | (410) 657-6280 |
| ALP Roofingthoroughness, gutter issue, siding repair5.0328 ratings0% one and two star(443) 331-2960 | 5.0 | 328 | 0%0 of 328 | (443) 331-2960 |
| AC Matthews, Roofing & Exteriorsinsurance claim assistance, attention to detail, siding installation5.0157 ratings0% one and two star(410) 324-2210 | 5.0 | 157 | 0%0 of 157 | (410) 324-2210 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 396 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 28, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.