Fortress Roofing & Exteriors

All 3 of the one and two-star reviews we hold for Fortress Roofing & Exteriors, most recent first.

• 1 out of 5Ugur Ucar4 years ago

  The exterior of the house, which was changed a month and a half ago, and as far as I can see, it is really poor quality. I will report it to Td

• 1 out of 5Hal Khuu5 years ago

  Poor communication on planning and scheduling of repairs. Still waiting to have all repairs completed months after the initial damage. If it weren't for my insurance company using them, I would have gone a different direction already.

• 1 out of 5Andrew Yasman10 years ago

  While the initial installation service was OK, I have had to have 4 major repairs done to the shingles they installed over a 6 year period (and had a bit of a fight to get some of it done under warranty). Poor quality of work done on my house.

• work18
• communication8
• siding6
• quote4
• hail4
• insurance3
• family3
• clean job site2
• fast response2
• roof repair2

14 more of the 40 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Paula Bitnera week ago

  We couldn’t be happier with our experience with Fortress Roofing. We had seven different roofing companies come out to assess our roof, and from the very beginning, Shawn stood out. He was honest, thorough, and took his time doing a proper assessment. We really appreciated that he spoke openly with us without bashing the other roofing companies, which gave us a lot of confidence in his recommendations. We were also quoted all over the map by the other companies, and Fortress offered a very reasonable price without compromising on quality. We felt we received excellent value for the workmanship and service we received. Becca in the office was also fantastic — communication was excellent, and she handled everything quickly and efficiently. The roofing crew did an outstanding job as well. They were respectful of our property, carefully covered our deck furniture, cleaned up extremely well, and even did a water test on our skylight at our request. The workmanship was excellent. My husband actually got up on the roof after they finished and was extremely impressed with the quality of the work. It was clear that they had done a much better job than the original builder’s roof. From Shawn’s initial assessment to Becca’s communication and the crew’s workmanship, Fortress Roofing was professional, honest, and thorough throughout the entire process. We would absolutely recommend them!

• 4 out of 5Aries F.9 months ago

  Thank you to Logan and Rueben. They did a good job fixing my damaged window screen. They were easy to deal with and very professional.

  Reply from the business

  Thank you for your kind words, Aries! We're glad to hear that Logan and Rueben provided you with professional service and effectively fixed your window screen. Your satisfaction is important to us, and we appreciate your feedback. If you need assistance in the future, don’t hesitate to reach out!

• 5 out of 5Beau Taillefera year ago

  Maurice provides excellent and personable service - highly recommended!

• 5 out of 5David Kraus4 years ago

  Hail damaged my home in July. Fortress got it done, with upgrade to class 4 shingles for slightly more than others charging for basic shingles. Crews were awesome, kept the site clean, used a magnetic broom to get any nails that may have …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Chris Moser4 years ago

  Excellent customer service and fast response!

• 5 out of 5Bob McDonald5 years ago

  One of the best experiences I’ve had through all of the issues following the June hail storm in Northeast Calgary. Fortress are a preferred vendor with TD Insurance. They were thorough, communicated well through the whole process, and I got exactly what I needed. Well done and highly recommended.

• 5 out of 5Michael Gelinas6 years ago

  October 2019 – We had Fortress complete a replacement of our old tar and gravel roof with a new asphalt roof. While the old roof seemed to survive numerous hailstorms and weather while others were beat into the ground, it was time to …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Mark Revell6 years ago

  We had great experience with Fortress from my initial phone call to project completion. I called Nicole in their office and within a few hours Amorel (owner) arrived to review the garage metal roof water leak. The repair scope was thoroughly explained and quoted cost very reasonable. I felt very comfortable in communicating with Amorel as the repair was completed in regards to the overall roof condition of the garage as well as Amorel also reviewing our home roof. It is a good feeling to know that Fortress cared about ensuring that we had a real positive experience. Highly recommended!

• 4 out of 5Daryl Mellafont6 years ago

  Fortress Roofing did an excellent job of removing snow off my roof. Most snow I have ever had. They were prompt, quick and very professional. I would recommend them to anyone in fact I will be calling them for future work.

• 5 out of 5wt tc7 years ago

  From start to finish our experience was excellent. The communication was top notch: - Timely & informative. - Right from senior management through to on-site workers. The work was done excellent and completed in a very timely manner. We have & continue to recommend Fortress as a contractor.

• 5 out of 5slaven veljovic7 years ago

  Honest, reliable and quick response.

• 3 out of 5ray ridders7 years ago

  average customer service at best only by my personal experience

• 5 out of 5Maciej Kultys7 years ago

  Very professional. Had an insurance claim and they got to work immediately. Did an honest assessment and had great communication the whole process. Did the siding on my entire house within a few days.

• 5 out of 5Ed Swain7 years ago

  Quote was accurate and work done in a professional manner. Would highly recommend this company for roof repair.

• Warranty offered

  “…that will offer additional warranty options as well as help ensure that…”

• States a founding year

  “…CONTACT CAREERS ROOFING CALGARY HOMES SINCE 2001, FORTRESS IS YOUR CALGARY ROOFING…”

• Free estimates

  “…REQUEST A FREE QUOTE Fill out the form below and our team…”

• Mentions the BBB

  “…and maintained our long-standing A+ rating with the Better Business Bureau . We…”

• Family owned

  “…Your local, family-owned, full service roofing and exteriors…”