Skip to content
Roof Warden

Roofing contractor

Expert Contracting

1711 Union Rd Suite 54, West Seneca, NY 14224

Listed under Cheektowaga, NY

Google average
4.9
Ratings counted
195
One and two star
5 of 195(2.6%)
New York median
1.1%

The first three are Google’s own figures for Expert Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.

Rating breakdown

4.9
195 ratings
How the 195 ratings break down, from five stars to one
5
18997%
4
11%
3
00%
2
00%
1
53%
2.6%of these 195 ratings are one or two stars (5)

About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Expert Contracting, most recent first.

  • 1 out of 5Mona Lee2 years ago

    Very disappointing! They couldn't give me a proper detailed estimate of the correct linear feet on gutter repair, but did give me an inaccurate sloppy estimate for half the amount of work I was looking to have done! BTW, the estimate was way over priced compared to other Contractors... I'll bypass this Contractor, with ease!! I definitely don't have you confused with another Contractor..As a matter of fact, I think your the one Confused, when you don't remember who you give Estimates to!

    Reply from the business

    Sorry, we don't have a record of you in our system so you must have us confused with another contractor. We are a well established business that has the reputation for fair pricing, attention to detail and top quality workmanship. Our reviews say it all.

  • 1 out of 5Johnny ReesEdited 3 years ago

    I was referred by my neighbor that had their roof done, I called them left several messages they never answer the phone they never called me back they must have enough money! Poor business practice!!,UPDATE--regarding The owners RUDE AND …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    lets be truthful Johnny! we never even met and you didn't have the chance to hire us! Every review you put on google is rude and ignorant. teenage kids dont have to kiss your @$$ because you get coffee at tim Hortons or shop at Wegmans. everyone can see that your the problem and are just a miserable person. I'm very proud to say I've been in business 20 years and your my only negative review out of 61 reviews on google . your 50 reviews on google say it all about the type of customer you are for businesses to deal with, as 90% of them are negative.Did you ever think maybe people are rude to you for a reason when they meet you?? im just glad we never met or had a business interaction with you as we would rather deal with friendly appreciative customers who don't rush to judge and immediately post negative reviews if a employee doesn't say hello or thanks for something to you and then you perceive them as rude to you. Are you sure your name isnt Karen??people are human and have bad days and you have no idea whats going on in their lives. We are a premier roofing company in the WNY area so we cant service everyone and yes we don't need money from customers like you who are never happy even when they get quality service. I feel bad for the company that has the bad luck to deal with you and your roof. everyone that's reading this should just read some of johnnys reviews and be the judge for yourselves his comments about businesses and employees are completely ridiculous. I really like the ones that he said the slot machines at the casinos ripped him off and showed him that he's NOT a Winner. Those reviews really made my day and made me laugh! so thanks for those ridiculous reviews of the slot machines at the casinos. pure comedy p.s. people have bad days in business so your just a complete jerk for thinking that it's unacceptable. how do you know that they didn't lose a loved one or are dealing with say health issues or anything for that matter. you have

  • 1 out of 5Len Z3 years ago

    Unfortunately my experience with Expert Contracting was not good. Andy himself may have named his business as such and may himself be expert but he did not show up to do any of the work. The crew of 7, sometimes 8 workers that did show up diligently 7:30am are NOT expert nor craftsmen! The workmanship is horrible and about as far from expert as any quality minded person can imagine. I am a recently retired aerospace engineer who also has much experience in the building trades and consider myself a craftsman as do others of me. Now in my 60's and much more aware of how I spend time I am no longer compelled to do this sort of work but can now afford to pay for it. Andy was priced fairly for my pocketbook, he took no money up front and told me " I was lucky to have him quote the job. I thought his remark was somewhat brash but hey, maybe some folks are just that good and have that kind of personality. I had interviewed 5 contractors, all talking a good game, however all but Andy required some sort of down payment to start. He stated that payment would be due once I was satisfied. How can you argue with that! Feeling the quote reasonable, he lead me to believe during our initial meeting that his crew' had been with him over 15 years. Being familiar with the trades as I am and somewhat still aware of the transitory nature of contracting business getting help that statement holds a lot of weight with me. Contracting in America does not require licensing, formal training nor certification like other countries of the world so experience rules. But craftsmanship is a different animal altogether and not many really are in my experience, more power to them if the quality of work allows their business to flourish. Regardless, In fact only one member of his crew had been with him over 15 years and in fairness proved a capable guy. The crew that showed up for a tear off, then re-side, aluminum trim and new gutters were unable to communicate effectively and as I came to understan

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Len, your immediate response towards my crew showed me how racist of a person you are. My crew is a mix of men of Puerto Rican, Mexican, and white Americans. You immediately stuck your nose up at the men with dark skin because they were there doing the work. If that's the type of guy you are I feel extremely sorry for you Mr. Aerospace engineer. We do everything in our power to make sure our customers are completely satisfied before being paid and the same operating policy was administered during your project. Good luck with your racist behavior in the USA in the year 2023

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • gutters40
  • siding31
  • estimate18
  • respectful crew13
  • polite crew12
  • project completion9
  • soffit installation7
  • roof tear off4
  • garage roof3
  • color matching2
  • window installation2

Other reviews we hold

14 more of the 173 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Dawn StefaniakEdited 2 days ago

    This was my second project with Expert Contracting . They did an awesome job installing my windows . I look forward to working with them on future projects.

    Reply from the business

    Thank you, Dawn, for the kind review and for trusting Expert Contracting. We’re glad we were able to find and fix the source of the leaks and sorry your previous contractor didn’t resolve it. We appreciate the referral from your friend and look forward to helping with any future projects. Please reach out anytime if you need anything else.

  • 5 out of 5Beth3 days ago

    They replaced my roof after it was damaged in a hail storm. Very professional... the crew was awesome. I highly recommend Expert Contracting for all your roofing needs.

  • 5 out of 5Lori Bartlett2 weeks ago

    We are truly happy with our house. Your crews were very professional and a pleasure to be around. Their work was very satisfying, and they took pride in their work. I love our new house. Thanks for everything.

    Reply from the business

    Thank you for your wonderful feedback, Lori! We're delighted to hear that you are happy with your "new" house and that our team made a positive impression. Your satisfaction means a lot to us, and we appreciate your trust in Expert Contracting. Enjoy your beautiful home!

  • 5 out of 5Gary Denea2 weeks ago

    Good working crew and service thank you

    Reply from the business

    Thank you for your positive feedback, Gary. We're so glad to hear that you were satisfied with our crew and service. Your support means a lot to us!

  • 5 out of 5Richard Rollo2 weeks ago

    Andy owns a great business. Four workers showed up and worked extremely hard upon Patrick's direction. They were prompt, courteous, respectful and professional. They did a great job. Thanks.

    Reply from the business

    Thank you for the wonderful feedback! We're thrilled to hear that you had a positive experience with our team. Your appreciation for their hard work and professionalism means a lot to us. If you need any assistance in the future, don't hesitate to reach out!

  • 5 out of 5Mike Kustrebaa month ago

    I could not be more happier about the roof replacement on my house that was performed by Expert Contracting. Every crew member was professional, and answered my questions very politely. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the wonderful feedback, Mike! We're thrilled to hear that you had such a positive experience with your roof replacement. Our team strives for professionalism and quality, so it’s great to know that we met your expectations. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts!

  • 5 out of 5Gary Zoldosa month ago

    Let Andy and crew take care of you TOO! Great job from start to finish replacing my roof. From the estimate process up to completion truly impressive service, communication and performance. I highly recommend them to anybody needing a …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with Andy and the team during your roof replacement. We pride ourselves on our communication, performance, and keeping the job site clean. Your recommendation means a lot to us, and we're glad we could provide you with a quick and efficient service. If you need anything in the future, don’t hesitate to reach out!

  • 5 out of 5Brian Deneaa month ago

    Workers were punctual and ver professional.

    Reply from the business

    Thank you for your positive feedback, Brian! We're glad to hear that our team met your expectations with their professionalism and punctuality. We appreciate your support!

  • 5 out of 5Vincent Lorenz2 months ago

    I was getting many quotes for two projects at two different addresses. One for a roof and skylight replacement on our rental home and a new knotty pine ceiling for our back patio. Andrew was honest in his quotes and quite personable. His …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your kind words, Vincent. We're thrilled to hear that you were pleased with both your roof and knotty pine ceiling projects. Our team strives for excellence in every job, and it's great to know that their efforts made a positive impression. We appreciate your recommendation and look forward to assisting you with any future projects!

  • 5 out of 5Ruth Kapsiak2 months ago

    I have no complaints. They came, they did the work. Job was finished in a little over a day. The gutters look great!!!

    Reply from the business

    Thank you for your positive feedback! We're glad to hear that you are satisfied with the work and that the gutters turned out great. Your satisfaction is our priority, and we appreciate your support!

  • 5 out of 5Robert Makoczy2 months ago

    Had old roof shingles replaced and new roof done. Work Was supervised. Crew was hard working and polite. Done in one day. Did very good clean up. Roof looks great. I would recommend this company for any roof work .

    Reply from the business

    Thank you for your kind words, Robert! We're thrilled to hear that you had a positive experience with your new roof installation. Our team takes pride in their work and it's great to know that their efforts were appreciated. We appreciate your recommendation and look forward to assisting you with any future projects!

  • 5 out of 5Michele Manuel2 months ago

    Andy and his team installed a new roof on my stucco house with two new additions and a covered porch. The roof lines were very complicated (lots of vaulted ceilings). Special roofing material was needed to connect the original roof lines with one of the new additions. Andy's roofing crew couldn't have been nicer or more professional. The new roof looks amazing and has helped transform a tired older home into a modern 'new old' home. Thank you so much, Andy and the rest of the team at Expert Contracting!

    Reply from the business

    Thank you for the wonderful review! We're thrilled to hear that you loved the transformation of your home and that Andy and the team provided such professional service. It's always great to know that our efforts make a positive impact. If you need anything in the future, don’t hesitate to reach out!

  • 5 out of 5Sandy C3 months ago

    The workers were on time, professional, great communication. New roof completed in 1 day even with the steady rain!

    Reply from the business

    Thank you for your positive feedback, Sandy. We're glad to hear that our team met your expectations with their professionalism and communication. Completing a new roof in a day, despite the rain, is a great achievement. We appreciate your support!

  • 5 out of 5Gary3 months ago

    Great experience! Professional and kind. Did great work!!! Very easy to work with!

    Reply from the business

    Thank you for the wonderful feedback, Gary! We're thrilled to hear that you had a great experience with us. Our team always strives to provide professional and friendly service, and it's great to know that it showed in the work we did. We appreciate your support!

The latest post from this business

Posted by Expert Contracting to their own Google profile 19 days ago. Their words, not ours.

At a residential property, we installed new Alside Odyssey siding and vinyl windows, enhancing both beauty and energy efficiency.Apr 14, 2026

What Expert Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…in the area, we offer exclusive warranty options that provide comprehensive…”

  • Free estimates

    “…Estimates Financing Contact Get A Free Estimate Recent Projects Pause Slideshow…”

  • Financing available

    “…Financing Options Financing Options We provide flexible…”

  • 24/7 emergency call-out

    “…| Expert Contracting Hours: We are open 24/7 1711 Union Rd, West Seneca, NY 14224…”

  • Mentions the BBB

    “…We maintain our A+ Better Business Bureau rating by ensuring every customer…”

  • Family owned

    “…is built from the ground up, remains family owned and operated and upholds our original…”

Their site also states: states a founding year.

Other roofers in Cheektowaga

Ranked by how many ratings Google has counted.

Other roofers we list in Cheektowaga
Roofing contractor
Graves Brothers Home Improvementsiding repair, estimate, respectful staff4.7523 ratings5.4% one and two star(716) 875-7663
Besroi Roofing & Sidinggutters, siding, efficient crew4.8268 ratings4.1% one and two star(716) 684-0355
Thrifty Roofsclean up, quick turnaround, courteous staff4.497 ratings14.4% one and two star(716) 577-7777
CPO ROOFING LLCgutters, timeliness, quality work4.335 ratings17.1% one and two star(716) 302-7464
Allen&Jones Roofingwork, clean up, communication5.025 ratings0% one and two star(716) 994-7663
Scott Enterprises, Inc.knowledgeable staff, neat workers, crew4.522 ratings13.6% one and two star(716) 896-5867

All roofers in Cheektowaga →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 195 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 195, of which 173 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.