ERS Roof Repair

All 2 of the one and two-star reviews we hold for ERS Roof Repair, most recent first.

• 1 out of 5CS my favorite company2 years ago

  People whomever m I contact with are not polite and have indecent atitude I wouldn't recomend this service better looking alternative.

  Reply from the business

  Hey CS, we’re sorry to hear this, but we can’t find any record of a customer interaction under this profile name or around this date in our system. We’d like to look into what happened as we pride ourselves for our communication and work. I am the owner Nicolas Gonzalez and would have been the one to answer the calls at that time, I can assure you I would never speak to a potential customer like that. Please reach out to ERS Roof Repair with your name, service address, and the date of contact so we can review it with our team and try to make it right. If you reviewed the wrong business, we’d appreciate you correcting it as these reviews hurt my small roofing company. Thanks ERS Roof Repair team

• 1 out of 5Stitchez Gaming (Stitches)2 years ago

  no good :/

  Reply from the business

  Hey Stichez, we take feedback seriously here, but we’re unable to locate any customer or project in our records under this name or date that we worked with. If we worked with you, please contact ERS Roof Repair with the service address and approximate date so we can investigate and make it right, we pride ourselves on our craftsmanship and communication. If this review was meant for a different company, we’d appreciate you updating it. Thank you ERS Roof Repair team

• roof replacement15
• insurance handling7
• work quality5
• hurricane milton3
• reliable team2
• diligent crew2
• plywood work2
• shingles2
• thoroughness2
• helpfulness2
• shingle removal2
• leak repair2

14 more of the 60 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Cheryl Depretoroa day ago

  Nick did a great job repairing my patio roof that had a leak. Highly recommend his company for roof repairs & installing roof replacement. His company replaced my daughter & son-in-laws roof & they were more than please. He also did a patch work on my friends roof that was an addition to her home. Great guy, great company.

  Reply from the business

  Cheryl thank you so much for writing this review, it always means a lot to me when homeowners take their time to write me a review. It was great talking with you, getting to know you and especially hearing that your daughter and son in law's roof replacement went well too. Patio roof leaks are one of those problems that seem small until they're not, so I'm glad we got it sorted for you. We handle everything from small silicone jobs like the one for Greers addition up to full roof replacements, and referrals like this from great families we've worked with are honestly the best compliment I can get. If anyone else in your circle needs a roof repair or replacement in the Tampa Bay area, have them reach out anytime and let them know to say you sent them so I can do something special for you for being awesome with the referrals. Thanks, Nick, ERS Roof Repair

• 5 out of 5Chanel & Vladimir Megie5 days ago

  They say in the construction world you can’t get all 3 good, fast and cheap. Well Nick and his team added another honesty. There’s not a lot of companies that have that trait and actually care about the customer. They repaired my leaky roof and gave a guarantee much better than others. I’m tempted to damage the rest of my roof so he can fix it so I know it’s done right. Definitely recommend you won’t be disappointed

  Reply from the business

  Vladimir, thank you for this one, it really made me smile. It was a pleasure meeting you and Chanel and being able to help with that repair. "Good, fast, cheap, pick two" is basically the industry motto, so hearing that honesty stood out to you means a lot, I try to run my company how I would want to be treated as a homeowner. Im also glad I could get your leaky roof repair done right and back it with a guarantee you can actually trust. Let me know if you ever do need the rest of the roof replaced, we are ready to get your roof right, lol. I truly appreciate the recommendation. Thanks, Nick, ERS Roof Repair

• 5 out of 5Southern Stair2 weeks ago

  Nic and Jorge are Top Notch Quality Roofers. Couldn’t be any happier with my experience with them! They’re both men of high integrity..! …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Marco Mendoza2 weeks ago

  Nick and his team did a great job and were very honest and professional. I’ll definitely hire them again!

  Reply from the business

  Marco thank you for this, honesty and professionalism are exactly what we aim for on every job, so it's great to hear that coming from a friend like you. I cant lie that little roof leak was a tough one to get fixed and corrected, I came out what 4 times lol but glad we finally got it taken care of. You know I wouldn't stop until it was addressed. I am looking forward to working with you again whenever you need us. Thanks, Nick, ERS Roof Repair

• 5 out of 5Stacy Ninan3 weeks ago

  Nick was professional, knowledgeable, and reliable. I will recommend him to all of our friends!

  Reply from the business

  Hey Stacy thank you, that means a lot, especially the referral part. Word of mouth is how a lot of our best jobs come to us, so I am grateful for that and don't take that lightly. Looking forward to meeting your friends whenever they need roof work done, also please let them know to say you referred them as I always like to do something nice for homeowners that refer me to their family and friends. Thanks, Nick, ERS Roof Repair

• 5 out of 5Shannon Johnson3 weeks ago

  We were very happy to of found Nick. He showed up on time, is friendly, clean cut, professional and competent. Gave us an estimate and was able to complete the job in a couple days. He is gentle on the tile roof and takes pride in his work. Would not hesitate to refer this small business owner.

  Reply from the business

  Hey Shannon first off, it was great meeting you and being able to talk. You and your husband were very sweet to me and I always appreciate that. Also thank you for noticing the little things, being careful on a tile roof matters, a lot of the damage I see on other jobs comes from crews that don't respect the tile, so that's something I take real pride in. I am glad the estimate and timeline worked out for you too, a couple of days is usually the goal when the scope is clear. It really means a lot coming from someone like you that's willing to refer a small business, that's what really helps my company grow. I appreciate you, and again really enjoyed our talks. Thanks, Nick, ERS Roof Repair P.S. thank you very much for the desert rose I am them planted in my backyard that was very sweet, and also the belt lol.

• 5 out of 5Kim Hunta month ago

  Extremely satisfied with the work Nic did to locate and correct leaking roof. Nic was a great communicator, on time and went above and beyond. He was honest and up front with me on my options and did not try to push anything above and beyond what was truly needed to correct the issue.

  Reply from the business

  Kim, it was very nice meeting you and your daughter, I really appreciate the opportunities from both of you. I am always happy to start with the cheapest solution first and see if that works, rather then the most expensive one. Roof repairs should always fix whats actually wrong nothing more, so I appreciate you noticing that and taking the time to write me a great review. Thanks Nick, ERS Roof Repair

• 5 out of 5John Mablya month ago

  Service was great, Nick was quick to respond. Got to the home next day to provide an estimate, completed repair same day. Provided pics and thorough description.

• 5 out of 5Stevanni Hunta month ago

  We were missing a few shingles after these strong winds and needed them replaced. Nick was amazing! He came out and accessed the situation promptly and described exactly what his plan was. He tackled the job and completed it in a timely fashion. Super happy with his work and would recommend him to anyone.

  Reply from the business

  Stevanni, thank you for this, wind damage like missing shingles is one of those jobs where getting out quickly actually matters, small gaps turn into bigger leaks fast if they sit. I am glad I could get out there, walk you through the plan, and knock it out without dragging it on. I really appreciate the recommendation, and also referring me to your mother Kim. Thanks, Nick, ERS Roof Repair

• 5 out of 5Sandra Morenoa month ago

  ERS Roof Repair did work on my house and they were very professional and polite. I would 100% recommend.

  Reply from the business

  Hey Sandra, it was great meeting you and your husband. I am glad I could come out and take care of that fascia and soffit issue. Thank you very much for the review it means a lot to me as I try my best in this industry to treat everyone respectfully and professionally. I appreciate all recommendations and please let them know to say you referred me as I always like to do something special, or pay my homeowners for their referrals. Thanks, Nick, ERS Roof Repair

• 5 out of 5william fiorea month ago

  Perfect on time did a great job taking care of my leak.

• 5 out of 5Jen Burri2 months ago

  This company is absolutely amazing! It took forever for my insurance company to approve getting a new roof but they helped me every step of the way. When the time finally came to install the roof it was quick and painless. It looks amazing …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Justin Lane3 months ago

  Great communication and workmanship. I was having a few leaks due to having an old roof. Nick came out and inspected my roof and identified that I needed some plywood work from water damage and we went ahead and reroofed the entire house as …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5George Choncholas3 months ago

  SUPERB!!!!!!! job very professional I would recommend very highly!!

• Licensed

  “…fast emergency service, and licensed teams serving residential and…”

• License number shown

  “…License #CCC1332812 Facebook-f Twitter Youtube Pinterest…”

• Insured

  “…Licensed & Insured Team: We meet all state and local…”

• Warranty offered

  “…ensure your satisfaction and provide warranty information. Years of Expertise With…”

• Free estimates

  “…FL Project Gallery Contact FAQ Get a Free Quote Essential Restoration Solutions…”

• Financing available

  “…Does ERS Roof Repair offer financing options for major roof projects? Yes. We…”

• 24/7 emergency call-out

  “…Call 24/7 for Emergency Service…”