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Roof Warden

Roofing contractor

EcoShield Roofing

5723 Country Club Rd #100, Winston-Salem, NC 27104

Google average
4.7
Ratings counted
138
One and two star
9 of 138(6.5%)
North Carolina median
1.4%

The first three are Google’s own figures for EcoShield Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.

Rating breakdown

4.7
138 ratings
How the 138 ratings break down, from five stars to one
5
12792%
4
11%
3
11%
2
32%
1
64%
6.5%of these 138 ratings are one or two stars (9)

Higher than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 8 of the one and two-star reviews we hold for EcoShield Roofing, most recent first.

  • 1 out of 5Tommy Kapps5 months ago

    The job was supposed to be done in a week it took 3. They over charged my mother The office manager obviously from conversations has zero clue about construction. The owner is conversion manipulator. And after the job was finished i seen they’ve cut a bunch of corners. And they didn’t pull any permits for my families house. Do not use this company!!!

    Reply from the business

    Hi Tommy, we've researched trying to figure out who the customer could be. Not having luck. Could you email us at info@ecoshieldnc.com your mother's name so we can verify we are the company that did the work? Thank you, EcoShield Roofing

  • 1 out of 5Nicole Bell5 months ago

    Absolutely abhorrent workmanship. 2 years later and still having issues with the shingles and water damage in the house. Always a run around trying to get someone to answer or show up. Very disrespectful customer service.

    Reply from the business

    Thank you for bringing this to our attention. We take workmanship and customer service very seriously, and this certainly does not reflect the experience we aim to provide. You contacted us on 3/4/26 regarding a potential warranty concern, and our team provided an inspection the following day on 3/5/26. If at any point you felt disrespected, we would genuinely like to understand what occurred so we can address it internally with our team. That is never the experience we want our customers to have. We would welcome the opportunity to review your concerns further and ensure everything has been properly evaluated. Water intrusion can sometimes originate from multiple sources, which is why we always aim to inspect thoroughly to determine the true cause and the best path forward. Your roof was installed in 2020. Keep in mind that the winter weather we experienced a couple weeks ago, created a lot of interior damages for home owners in our area. Please feel free to reach out to our office at 336-937-9673 so we can review the details of the project with you. Our goal is always to stand behind our work and make sure our customers are taken care of. — EcoShield Roofing

  • 1 out of 5Brian Nason11 months ago

    Horrible company to work with!!

  • 1 out of 5buddy kimbrougha year ago

    My wife and I used this company. They did a horrible job and the communication was terrible. They left trash all over our property, didn’t listen to a thing we said about our siding and placed new siding over the old crumbling siding. They …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Buddy, We’re truly sorry to hear about your experience and the frustration it’s caused you and your wife. That’s absolutely not the standard we hold ourselves to, and it’s clear we fell short in several areas during your project. We take feedback like this very seriously. Please reach out to us directly at info@ecoshieldnc.com or wil@ecoshieldnc.com if you have any more feedback or concerns. Thank you for bringing this to our attention — your experience matters, and we’re committed to doing better in the future. Sincerely, EcoShield Roofing

  • 1 out of 5Tulasi KimbroughEdited a year ago

    If you want a kid that doesn’t listen at all to what you want done to your roof and siding, a company that leaves trash EVERYWHERE on your property and then the owner to say that that they came twice to clean up and it’s “enough”, or if you want to get scammed out of thousands of dollars because of how they write the contract to where you need a lawyer to make sure it’s what you want, then sure! Hire this company! Worst mistake of my life going with such unprofessional and uncaring individuals that don’t care at all what you want as a client. Pictures of HALF of what my property looks like AFTER they “cleaned up”.

    Reply from the business

    Hi Tulasi, We are sincerely sorry to hear that your experience with us did not meet the high standards we set for our services. We always aim to provide exceptional quality work and leave our clients completely satisfied. It’s clear from your feedback that we missed the mark in this instance, and for that, we truly apologize. We understand how important it is for both the job to be done correctly and the property to be thoroughly cleaned afterward. We regret that you felt the cleanup process was inadequate and that there were issues with the contract. We always strive for transparency and clarity in our contracts, and we want to ensure that every customer fully understands the terms and scope of the work being performed. Your feedback is incredibly valuable to us. Please email us at info@ecoshieldnc.com, or the owner @ wil@ecoshieldnc.com. Thank you for bringing these issues to our attention, and we genuinely appreciate the opportunity to improve.

  • 1 out of 5Rachel O'Callaghan3 years ago

    We loved them at first and the guy that came out was very nice! He did a roof inspection and was so helpful! It wasn't until we were told the insurance amount and they REFUSED to give an estimate before the amount was told to them. Then of …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Rachel! Thank you for the feedback and review. I’m so sorry for your experience. We are taking time to review your file, get details from those involved then respond appropriately. If you have free time please reach out to us 336-937-9673 or info@ecoshieldnc.com to discuss so we can resolve this for you!! Thank you, EcoShield Management

  • 2 out of 5jacob barnes3 years ago

    Not recommended.

    Reply from the business

    I am sorry but we do not have you in our database as someone that has reached out to us for an estimate, or done work for. Please call the office if you have concerns or questions about why we cannot locate you or your information.

  • 2 out of 5Chris Williams4 years ago

    Not professional.

    Reply from the business

    Chris or Richard, we’ve tried to have your review removed and did have your other fake account review moved that was a one star but google won’t remove this one. If anyone is hesitant in reaching out to us because of this review please email us at info@ecoshieldnc.com and explain. We decided to NOT work with this customer due him trying to commit fraud by providing his wife’s social security number instead of his own… We told him we could not do that… especially since she was not wanting a new roof right now. He then proceeded to curse at us, we just wished him the best of luck. He then proceeded to leave one negative review, and continues to leave negative reviews. We reserve the right to not serve customers who are rude, disrespectful and downright belligerent.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement30
  • insurance claim assistance20
  • gutters13
  • personable staff11
  • gutter repair8
  • new roof6
  • no leaks5
  • inspection assistance5
  • informative staff3
  • damage survey2

Other reviews we hold

14 more of the 122 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5gothicblight2 months ago

    Fantastic job. Did the job they came to do in a timely manner. I'll be in contact with them for any future roofing needs.

  • 5 out of 5Steve Sessions2 months ago

    EcoShield replaced a 25+ year old roof and all new commercial gutters and downspouts at Lewisville Crossing Shopping Center and did excellent work and completed on time. I would highly recommend EcoShield for any type roof and/or gutters.

  • 5 out of 5JoEllen Weeks2 months ago

    I had an excellent experience with EcoShield, from the salesman to the installers, everything went smoothly.

    Reply from the business

    Awesome JoEllen! Thank you for the review!

  • 5 out of 5Valnar Z2 months ago

    I called Ecoshield roofing at 2Pm. They was able tp have Nathan come out at 4. He quickly found the problem and was able to fix it during inspection. Highly recommend this company!

    Reply from the business

    Hi! Thank you for the review!

  • 5 out of 5Shelby Henning3 months ago

    I can’t say enough positive things about these roofers. I called after hours and the owner spoke to me for an hour and put my mind at ease. He was at my home the following morning and fixed the issue in 15 minutes. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much Shelby! It was fantastic serving your family!

  • 5 out of 5John Gippert3 months ago

    Friendly, knowledgeable and professional company. I would trust them to perform any of their services that I need.

    Reply from the business

    Awesome John!! Thank you!!

  • 5 out of 5Jeanine Joy, Ph.D.4 months ago

    Honest and trustworthy I had one of those creepy, door-to-door roof companies come by and the salesman …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your wonderful feedback! 😊 We're delighted that you felt confident in our honesty and professionalism. It means a lot to know that Brandon was able to provide you with the reassurance you needed. If you have any more questions or future needs, we're here for you! …

  • 5 out of 5Jazzercise Garner4 months ago

    Will and his team not only took care of our roofing needs, they identified an HVAC issue, ordered the part and got us up and running. Talk about going above and beyond! Thanks EcoShield Roofing for taking care of my Winston-Salem location!!

    Reply from the business

    We're truly grateful for your kind words! It was our pleasure to assist not just with your roof, but with everything we could. 🌟 Ensuring you have a smooth-running location is what we're all about. Anytime you need us, we're just a call away! …

  • 5 out of 5Jeanine Joy, Ph.D.5 months ago

    Honest and trustworthy I had one of those creepy, door-to-door roof companies come by and the salesman tried to tell me that my roof was in bad repair. So I called Mighty Dog for an inspection, and I am wanting to take out a skylight and just put roofing where it used to be. Brandon came and he was quite personable. After the inspection, he me know that my roof is fine, so I can stop worrying about having to replace it in the near future. No pushy sales tactics. He also gave me an estimate of what it would be in today’s dollars, if I didn’t need to do it, which was also reassuring. I really appreciate their help and there expertise.

    Reply from the business

    Thank you so much for your wonderful feedback! 😊 We're delighted that you felt confident in our honesty and professionalism. It means a lot to know that Brandon was able to provide you with the reassurance you needed. If you have any more questions or future needs, we're here for you! …

  • 5 out of 5blake Loman5 months ago

    Very knowledgeable, would highly recommend

    Reply from the business

    Thank you Blake!

  • 5 out of 5Dio San5 months ago

    Excellent work, I'm very happy. Everything is very clean with a perfect finish. Choosing them was my best decision.

    Reply from the business

    Your kind words truly made our day! 😊 We're thrilled to know you are delighted with the clean and perfect finish of our work. It's fantastic when our efforts meet your expectations. We're here if you ever need us again! …

  • 5 out of 5Denise Monday6 months ago

    This roofing company is the best experience I have had with working with a contractor from beginning to end! They are very knowledgeable and concerned about your happiness from beginning to end. You make a phone call to them with any …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We are thrilled to hear that you are satisfied with our services and that we could meet your expectations. Providing our customers with top-notch workmanship and excellent service is our priority, and it’s gratifying to know that we delivered on that promise for you. Should you need any assistance in the future, please don’t hesitate to reach out. We appreciate your recommendation and are glad we could make a positive impact on your home improvement project.

  • 5 out of 5Cindy Bowman6 months ago

    On Saturday, the wind was terrible and several shingles were blown off my roof. I contacted EcoShield on Monday to request a quote, and Nathan came out first thing Tuesday morning to assess the damage. He provided a very reasonable estimate and thoroughly evaluated the situation, even checking the attic for any signs of water damage. Nathan was professional, knowledgeable, and attentive throughout the process. We agreed on the contract price, and I felt confident moving forward. I would highly recommend this company for your roofing needs.

    Reply from the business

    We really appreciate your thoughtful review, Cindy! 😊 It’s wonderful to hear Nathan was able to evaluate the situation so promptly and attentively. It sounds like everything went smoothly, and we’re glad you felt confident with our service. We look forward to being here for any of your future roofing needs! …

  • 5 out of 5Tomani Richardson6 months ago

    Will has been amazing to work with from the start. He’s answered all my questions and helped me work out a plan that works best for my needs and my budget! Can’t wait to see the finished result.

    Reply from the business

    Hey there Tomani, what a pleasure to hear your experience was so positive! We're overjoyed that Will could assist you in finding the perfect solution tailored just for you. 🛠️ We can't wait to bring your vision to life! …

The latest post from this business

Posted by EcoShield Roofing to their own Google profile 9 months ago. Their words, not ours.

Time for a spring roof check in Winston-Salem. EcoShield Roofing offers epdm roofing, roof repair, storm damage repair and siding replacement. We provide free inspections and insurance-claim support. Learn more about roof replacement options in Greensboro.Apr 27, 2026Learn more

Other roofers in Winston-Salem

Ranked by how many ratings Google has counted.

Other roofers we list in Winston-Salem
Roofing contractor
Skywalker Roofing Companyanswering questions, initial inspection, courteous staff4.9374 ratings2.9% one and two star(336) 717-0947
Smithrock Roofing LLCnew roof, kind staff, gutter replacement5.0351 ratings0.3% one and two star(336) 971-0464
Big Anchor Roofing & Guttersgutter replacement, larger downspouts, siding4.9238 ratings0.8% one and two star(336) 745-9534
Storm Guard Roofing & Construction of the Piedmont Triadinsurance claim assistance, initial inspection, new gutters4.8180 ratings2.8% one and two star(336) 283-0234
Mid Atlantic Roofing Systemsroof replacement, smooth process, insurance claim assistance4.8163 ratings4.9% one and two star(336) 671-5208
Camel City Roofingquick response, thorough inspection, timely completion4.9153 ratings0.7% one and two star(336) 815-4480

All roofers in Winston-Salem →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 138 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 139, of which 122 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.