Done Right Roofing & Chimney Inc

All 8 of the one and two-star reviews we hold for Done Right Roofing & Chimney Inc, most recent first.

• 1 out of 5Jennifer LoboEdited 3 years ago

  This operation out of Shirley, NY quoted an estimate of $4600 for a roof repair because "there was quite a bit of work to be done." They assured me this was fair price. A day later two men replaced what turned out to be a 10 X 6 sq ft area of cedar shingles on my roof. They completed this work in 4 hours. Later when I asked the estimator whether he had over-estimated the extent of work needed and whether a partial refund was due he responded with “that was the price we agreed to.” I get that and I do not reneg on agreements but this was an estimate and an estimate is not a perfect science. Whenever someone has estimated a job for me then discovered their estimate was low, I have always made up the difference. I expect the same if a contractor vastly over estimates the work needed. Bottom line their supplies costs about $200 and I doubt he paid his men more than $40-50 per hour. His total variable costs not including overhead were about $600 to do this project. The $4000 profit generated in a 4 hour job seemed excessive especially since the job did not require any special tooling or equipment —only a ladder and some nails. I was surprised by this company’s refusal to make an adjustment. That is not how most of my trust worthy contractors have behaved. This is the only reason I would not employ this company again. After I posted this review The owner posted that he would be looking into this. However this was just PR lip service. Eight weeks later I have not heard a word from the owner. This is just plain bad business behavior.

  Reply from the business

  We are looking into this

• 1 out of 5Edward LupoEdited 5 years ago

  Update - on Saturday, 8/29 at about 10AM, there was a knock on my door. I thought it was an unsolicited individual trying to sell me something. I open the door and it’s Mani, I said what are you doing here, you show up at my house without calling me first. He started speaking in an aggressive agitated tone. At that point I said get off my property, I’m calling the police. The police showed up and told him that I have every right to write a bad review if I don’t like the estimate. Police told him he needs to move on at which time he drove off in his Done Right company truck. You can judge for yourself if you want to do business with this unprofessional company that comes to your house with intimidation tactics. I received a estimate from Mani recently which he stated was a zero percent Finance. To be sure I asked him twice. Initially he said he wouldnt be able to give me the quote until the following morning. Several minutes later he knocked on my door again and said he would be able to give me the quote in a few minutes. When he gave me the quote it was more than $3000 above two other very reputable contractors who also quoted me 60 month financing. I encourage the owners to contact me as this individual is a loose canon who will destroy the 5 star reputation of Done Right.

  Reply from the business

  Sir we called and your accusations of a tone of voice is so off. There was no reason for us to contact you back. This is an estimate. If you want to keep a review for an estimate that’s on you. Our reviews are based of work completed.

• 1 out of 5Rkov5 years ago

  Done Wrong!!! Charged me almost $4000 for a $1,000 roof/chimney leak. Used cheap materials (about $200 worth) didnt install it correctly or use enough material. I ended up having to spend another $1,000 to have their work corrected and the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  What is your name and did you call the office. Our staff wears masks and we have not got any calls of complaints. If this is not a fake review call the office.

• 1 out of 5Lena SEdited 7 years ago

  Overpriced, they don’t keep appointment time and don’t return calls. Don’t waste your time calling them. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your review and rating.

• 1 out of 5luis sotoEdited 8 years ago

  Rip-off they told me i needed to completely change my sky light and flashing and that it would be a big job. $2900 then which i declined then price dropped to $2500 then $2200 all the way to $1800. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your review and rating.

• 1 out of 5peter sharkey10 years ago

  Avoid Done Right Roofing ........Over priced, did very sloppy work which still didn't fix the problem. Upon calling them back to fix the job that they originally did they wanted to charge me $8,000 to redo the roof and how he described what they would do it seemed like he didn't really know what he was doing...... It seemed as if all they do is try to con the customer price gouge and then just cover up and problems giving the illusion that it is fixed without fixing the root of the problem

  Reply from the business

  This is a completely false review and has been flagged to google.

• 1 out of 5Peter10 years ago

  The actual work they did was good but they left metal shards, metal clippings, and tons of nails laying all over my backyard. That's a problem, I have little kids and two dogs! Then they took all of the stuff they replaced and just threw it …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We have resolved this with you on the same day. Why would you write this review a year later?

• 1 out of 5Lucky Simmons14 years ago

  BE AWARE OF THIS GUY! I have asked them to call me regarding finishing the roof they started for us before the storm about 5 times now!!!! The secretaries tell me he's busy on other calls and he will get back to me by the end of the day. My ceiling leaked terribly around my chimney and I really need someone to respond. I have left emails and phone calls to and no response from the guy who is "supposed" to come back. They were eager to come estimate and start the job, take my money, and now this headache? I am tired of my continued patience and hope to hear from someone soon. Spare yourself. If the owner gets this, CALL ME BACK PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Otherwise, I will have it fixed by someone else and you can pay for it.

  Reply from the business

  Thank you for your business and your review.

• roof replacement45
• gutters32
• estimate20
• respectful crew18
• gutter repair16
• chimney repair15
• shingle repair8
• chimney cleaning6
• flashing repair6
• new shingles2
• plywood replacement2

14 more of the 31 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Juan Beltrána day ago

  I had a small section of valley flashing lift up during a microburst, letting water seep into our guest room closet. Done Right sent a repair tech out the next morning who didn't try to turn a simple repair into a full-roof sales pitch. He secured the flashing, sealed the seam properly, and replaced the surrounding compromised shingles in under two hours

  Reply from the business

  We're glad our team resolved the flashing issue efficiently and effectively. Thank you for recognizing our technician's professionalism and commitment to a straightforward repair.

• 5 out of 5Nasli Amaya maderoa day ago

  We needed our garage and main house re-roofed simultaneously, but our driveway has a steep incline that makes dropping heavy dumpsters tricky. Done Right took the extra time to lay down plywood buffers under the dumpster wheels so our stamped concrete driveway wouldn't get gouged or cracked

  Reply from the business

  Thank you for highlighting our team's attention to detail and care for your property. We're glad we could protect your driveway while completing your roofing project efficiently.

• 5 out of 5Gerson Meza palacio5 days ago

  What impressed me most was how they handled an unexpected issue. Once the old shingles were off, the crew found two sheets of plywood near the ridge that had hidden dry rot from an old vent issue. The site foreman called me immediately, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate you highlighting our team's quick and transparent handling of the unforeseen plywood damage. We're glad we could provide a clear solution and fair pricing to ensure your roof's integrity.

• 5 out of 5Ulises Blanco5 days ago

  We have a steep-pitch roof with two chimneys and four skylights, so finding a crew comfortable with complex flashing work was our biggest priority. Done Right didn't just re-caulk the old metal—they stripped the area back to the bare wood, custom-bent new aluminum flashing on-site, and layered heavy ice-and-water shield beneath it all

  Reply from the business

  We're delighted we could expertly handle your roof's complex flashing needs. It's great to hear our team's attention to detail ensured a lasting solution for your home.

• 5 out of 5Danna Herrera5 days ago

  I manage a small commercial building and needed a contractor to handle a persistent gravel-and-tar roof leak that was dripping near our main electrical panel. Done Right came out, diagnosed the compromised seam right away, and applied a durable commercial patch that held up through some brutal downpours

  Reply from the business

  Thank you for your feedback. We are pleased we could resolve your roofing issue promptly and effectively. We appreciate your business and look forward to serving you in the future.

• 5 out of 5eilyn Negrete Genes5 days ago

  The curb appeal difference is unbelievable. We went with a slate-grey architectural shingle, and the installation quality is razor-sharp—straight lines, perfect ridge caps, and clean drip edges all around. The crew leader even took the extra step to paint our exposed vent pipes so they matched the new shingle color

  Reply from the business

  We're thrilled you're so happy with the results! It's wonderful to hear about the precise installation and the extra care taken by our crew leader. Thank you for your business.

• 5 out of 5shirly gomez herrera5 days ago

  As a landlord managing four multi-family units, I need contractors who communicate clearly without me having to micro-manage on-site. Done Right handled a full tear-off and replacement on a two-story duplex. They texted me time-stamped photo updates at every stage—tear-off, new underlayment, drip edge installation, and final shingling

  Reply from the business

  Thank you for your feedback. We are pleased to hear that our communication and timely updates met your expectations during the roof replacement. We strive to provide efficient and transparent service for all our clients.

• 5 out of 5EDS CEBALLOS S A S5 days ago

  Our home has a complex roofline with multiple dormers, and water had been seeping into a ceiling wall cavity that three different inspectors couldn't track down. Done Right sent a senior tech who didn't just look at the surface—he went up …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your detailed feedback. We are pleased our senior technician successfully identified and resolved the persistent issue. We appreciate you highlighting their thoroughness and expertise.

• 5 out of 5carolina Fernandez5 days ago

  I run a small daycare out of my home, so having a roofing crew around during operating hours was a huge safety and noise concern. Done Right worked with my schedule completely. They delivered materials after-hours, set up strict safety barriers around the play area, scheduled the loudest tear-off work during our scheduled outing time, and left the driveway spotless every single afternoon

  Reply from the business

  We're glad we could accommodate your daycare's schedule and ensure a safe, quiet environment. Minimizing disruption was our priority. Thank you for your business!

• 5 out of 5Sandra Marcela Hernández Arnedo5 days ago

  We had our solar panels scheduled for a re-installation, so we had a very tight three-day window to get our old roof completely stripped and replaced. Done Right coordinated directly with our solar provider to ensure timing aligned …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We appreciate you sharing your experience. It's gratifying to know our team's coordination and efficient work met your tight schedule and exceeded expectations. We're committed to providing reliable solutions.

• 5 out of 5Audrey Collinsa week ago

  Good experience from start to finish, thank you Jose, Ideal, Lumi and the whole team!

  Reply from the business

  We sincerely appreciate your positive feedback. It's rewarding to know you had a good experience with our team, including Jose, Ideal, and Lumi. We look forward to assisting you again in the future.

• 5 out of 5Denise Piazza2 weeks ago

  Very reliable company. Showed up on time and did an excellent job. Will not hesitate to use them again.

  Reply from the business

  Thank you for your excellent feedback! We are delighted to hear about your positive experience and appreciate your trust in our services. We look forward to assisting you again in the future.

• 5 out of 5Vianka Carrion4 weeks ago

  We had new gutters installed and couldn’t be happier. The crew arrived on time, answered all our questions, and made sure everything was draining properly before they left. Great service and fair pricing.

  Reply from the business

  We are delighted to hear about your positive experience with your new gutters. We strive for efficient and thorough service, and it's rewarding to know we met your expectations. Thank you for your business.

• 5 out of 5Andres A4 weeks ago

  Our chimney needed some repairs before winter and they did a fantastic job. They were honest about what needed to be fixed, finished on time, and the workmanship was topnotch

  Reply from the business

  We are delighted to hear about your positive experience with our chimney repair services. Ensuring quality workmanship and timely completion is our priority. Thank you for your trust.

Are you experiencing issues with your roof or considering a new installation? Look no further than Done Right Roofing and Chimney. We specialize in providing top-notch roofing services for both residential and commercial properties in Long Island. Our team of experienced professionals is dedicated to delivering quality Roof Repair and Installation, ensuring your roof is not only functional but also enhances the beauty of your home or business. Contact us today to schedule a consultation and receive a free estimate!May 31, 2026Learn more

• Licensed

  “…That's why we are licensed, insured, and BBB A+ rated. We also…”

• Warranty offered

  “…mind, we offer the Best Roof Service warranty in Long Island. For a Free Estimate…”

• Free estimates

  “…Gutters Siding Masonry Skylights Get a free estimate or Give us a call at (888) 909-3505…”

• Financing available

  “…we provide 24-hour Service and Financing options to make our services accessible to…”

• 24/7 emergency call-out

  “…& Chimney Repair (888) 909-3505 Call Us 24/7 Service Free Estimates Facebook…”

• Family owned

  “…As a family-owned and operated business, we understand…”

Their site also states: insured, states years in business.