Donahue Roofing & Siding

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5RJa year ago

  Don’t know how to call people back! 101 business

  Reply from the business

  “Hi RJ, thank you for sharing your feedback. We’re sorry to hear that you had trouble reaching us and that your experience was less than ideal. We aim to provide excellent customer service, and it’s clear we missed the mark in your case. Please know that we’re reviewing our communication processes to ensure this doesn’t happen in the future. We’d appreciate the chance to make things right—please feel free to contact us directly @ donahueroofing@gmail.com so we can address any concerns you have.”

• 1 out of 5Penny Erhart2 years ago

  U still owe me for my popped tire 4 years ago. U admitted fault, and never reimbursed me. I picked up nails everywhere u guys left behind. I even saw u drop a tool off the roof right over the doorway.

• 1 out of 5Bnic53 years ago

  Donahue is absolutely unresponsive and completely blew me off. Partially finished the job. Only did the big money item and then disappeared. Save yourself a whole bunch of heartache and go with someone else.

  Reply from the business

  I'm Sorry you had a negative experience with my company. This is Mitch Donahue. Can I please get your name? I would like to look up your account and see what there is left to do and see if we can resolve this.

• 1 out of 5Kevin Weimer4 years ago

  As you can see in the picture of the garage on the front page, its our's, the roof is blowing off already from poor installation after about 2 days!! Don't use this company, they still have not responded to fix anything and its been 1 year of fighting!!!

  Reply from the business

  The issues with the roof were small, mostly cosmetic repairs that we were willing to make. However the metal roof has been completely removed and replaced with another type by a different company. We have not received any payment, and our lawyer is currently working to come to a resolution for this matter.

• 1 out of 5Brittany N5 years ago

  Absolutely horrendous and unprofessional business that should be avoided at all costs. They repaired my moms roof, which started leaking shortly after. So we contacted them and they said they had no prior record of repairing our …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I'm sorry your mother had trouble with her roof. If there is still trouble, reach out and we will be happy to help.

• 1 out of 5Boonsperry Dunezz5 years ago

  Never. They contract out thier workers. Didn't clean up their mess and ruined my AC unit. Still waiting on a settlement. Insurance company says they won't return phone calls. Don't use Donahue. I could go on....

  Reply from the business

  This is a bit late. Sorry. I believe we took care of this but if it hasn't been taken care of, please let us know.

• 1 out of 5Brandi StraitEdited 5 years ago

  DO NOT HIRE!! Did a crapy job, was disrespectful, threatened to take me to collections cause my insurance didn't pay them. They didn't get inspectioned when they finished so they could get paid. Been fighting for a yr with them.

  Reply from the business

  Sorry you had trouble. I don't see you in our records are you a customer?

• 2 out of 5Jordan T5 years ago

  Had Donahue do our roof after getting a recommendation from a friend. The representative they sent out was from out of state. The roof went on fine but they did a terrible job of cleaning up. Entire packs of nails were left in the driveway. The worst part was I had follow up questions and needed a more detailed receipt. I called and left 3 messages and no one returned my calls. I also sent 2 emails and still haven’t had a response a year later! I won’t do business with Donahue again.

  Reply from the business

  Thanks, Jordan

• roofing crew10
• personable staff8
• hail storm damage repair6
• leaking problem3
• rain gutter replacement2
• ice jam removal2
• shingle repair2
• roof look2
• cleanup crew2
• solar panel care2

14 more of the 90 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Michael May2 months ago

  Donahue Roofing & Siding did a great job on my roof...and Tyrel Bain is an incredibly good sales associate and project manager. Tyrel made sure that the project was done right, on time, and on budget. I recommend Donahue Roofing & Siding and Tyrel Bain to everyone!

  Reply from the business

  Michael, thank you so much for your kind words and recommendation! We truly appreciate you trusting Donahue Roofing & Siding with your roofing project. We’re especially glad to hear that Tyrel provided such outstanding service and made sure everything was completed on time, on budget, and to your satisfaction. We’ll be sure to share your feedback with him and the team. Thank you again for your support — it means a lot to us! ~Kat

• 5 out of 5jeff brown3 months ago

  Ty & crew rip off 3 lays of 61 year old shingles in less then 3 hour. new roof was done by 5 o clock, that same day. my roof is a piece of art work. totally professional

  Reply from the business

  Jeff, we are ecstatic to hear that Ty and are crew completed your roof in a timely manner and you are please with the work that was completed. Please let us know if we can assist with anything in the future. We appreciate your business.

• 5 out of 5David Hiller3 months ago

  Tie with Donahue Roofing took care of our roof. Fast seamless service in and out.

  Reply from the business

  Thank you David for your review. We are glad that we were able to complete your project in such a timely manner and Ty was able to take care of you through the process. We thank you for your support and allowing us to take care of you. Call should you need anything in the future! ~Tyrel & Donahue Roofing & Siding Team

• 5 out of 5Nikole Creech3 months ago

  We just got a much needed new roof from Donahue Roofing! Tyrel Bain made the process very easy for us! From start to finish it was fast and easy! Ty was very knowledgeable and was professional land very patient with us! Thanks for the nice new roof and peace if mind! I highly recommend Donahue Roofing and Tyrel Bain!

  Reply from the business

  Nikole, thank you so much for the kind words! We’re really glad to hear you had a smooth and stress-free experience from start to finish—that’s exactly what we aim for. Tyrel takes a lot of pride in making sure homeowners feel informed and comfortable every step of the way, so we’ll be sure to pass this along to him. Enjoy the new roof and the peace of mind that comes with it, and thank you again for trusting Donahue Roofing!

• 5 out of 5JeffB4 months ago

  We hired Donahue to replace our roof which received hail damage from last summer. Ty did an amazing job coordinating this for us and the follow through was great. We are very happy with the services rendered.

  Reply from the business

  Thank you so much, Jeff! We’re thrilled to hear you and your family are so happy with your new roof. It was a pleasure coordinating everything for you after that hail damage, and we really appreciate the kind words about our follow-through and service. Reviews like yours make our day and remind us why we love what we do. If you ever need anything in the future — or know someone else who does — please don’t hesitate to reach out. We’re always here to help! Best regards, Mitch Donahue

• 5 out of 5Kathy Peck4 months ago

  Donahue Roofing Siding is a great company they have went above and beyond to help us with my dad‘s house. Ty has kept in contact and has helped us so much when it came to dealing with the insurance great company with great people.

  Reply from the business

  Thank you very much for your review! It means so much to us. It was a pleasure to work for you!

• 5 out of 5Alyssa Burman5 months ago

  They were amazing from start thru construction and even years later when a huge storm ripped off a shingle. We live four hours from Billings and our service was fast on time and professionally done. Great sales guy ! Super fast and clean installers ! And reliable warranty! Price wise again top notch they beat the other estimates. Would recommend for all of their services!

  Reply from the business

  Thank you Alyssa for the amazing review! We truly appreciate you trusting us with your home, especially from so far away. It means a lot to hear that our team delivered fast, professional service from the first visit through installation—and even years later when you needed us after the storm. We’ll be sure to pass your kind words along to our sales team and installers. Thanks again for the recommendation and for being part of the Donahue family!

• 5 out of 5Lynn Greenberg5 months ago

  Second time I’ve used Donahue and have been very pleased with them both times. They do excellent work and stay on top of things including wrangling with my insurance company. Highly recommend!!

  Reply from the business

  Thank you Lynn so much for choosing Donahue again! We truly appreciate your trust in our team. We’re glad we could make the insurance process easier and deliver work you’re happy with. Your recommendation means a lot to us!

• 5 out of 5Steve Tobin7 months ago

  I was out of town for a really big windstorm. Someone told me there were shingles in my yard. Yikes! I called Donahue Roofing and Dylan got right back to me. He took care of the repair before I got home and sent me before and after …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Steve, Thank you so much for taking the time to share your experience! We’re glad you reached out and that Dylan was able to respond quickly and take care of the repair while you were out of town. Catching storm damage early—especially during the winter months—is so important, and we’re happy we could help give you peace of mind. We truly appreciate your trust in Donahue Roofing & Siding and are always here if you need us in the future!

• 5 out of 5Mike Edmondson8 months ago

  I would definitely recommend Donahue Roofing & Siding. Devon and crew did a great job from start to finish. Devon worked with my insurance company and kept us informed throughout the entire process. The crew was fast, efficient and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Mike, thank you for taking the time to leave such a detailed 5-star review. We truly appreciate the recommendation and your trust in Donahue Roofing & Siding. Devon takes great pride in guiding homeowners through the insurance process and keeping communication clear from start to finish, so it’s great to hear that stood out to you. I’ll also be sure to pass along your kind words to our roofing crew, Bob at EFP Construction for the gutter work, and Kat in our office — they will all appreciate the recognition. We’re glad we could deliver a smooth, efficient project and leave your property clean and protected. If you ever need anything in the future, whether it’s roofing, gutters, or inspections, please don’t hesitate to reach out. Thank you again for choosing Donahue Roofing & Siding.

• 5 out of 5Norma Ullery8 months ago

  Mitch and the guys were great to work with. In the last 6 years they have reroofed every building our school has from hail damage to worn out and coming apart. Metal, asphalt and TPO, it was done in a timely manner. Thank you for everything

  Reply from the business

  Thank you Norma for the wonderful review and allowing and trusting us to take care of your roofing needs. We appreciate you! Happy Holidays!

• 5 out of 5Kristen Burge9 months ago

  So appreciating the crew from Donahue Roofing who have made every effort to get our hailed-damaged roof replaced before winter - big shout out to Matt, who's been checking in with us every step of the way and Brad and Bill, who have taken such care with our solar panels through this process. Highly recommend!!

  Reply from the business

  Kristen, we appreciate you for providing a review and allowing us the opportunity to assist you with your roof replacement needs. We are beyond grateful to have Bill, Brad and Matt apart of the Donahue team and are extremely pleased that they were able to take care of you. Thank you again!!! ~The Donahue Team

• 5 out of 5Kandace Aleksich10 months ago

  Donahue Roofing has been a pleasure to work with.Brad and Bill removed our solar panels and replaced them. The roofing crew was fast neat and pleasant to have around. Two and a half days and they had our entire house reformed and solar panels back up and running! Thank you Donahue Roofing.

  Reply from the business

  Thank you Kandace for allowing us to take care of your roofing and solar needs. We appreciate you and the kind review! ~Devon & The Donahue Team

• 5 out of 5Eloisa Harsha11 months ago

  Donahue Roofing & Siding are very professional and reliable. They kept my yard cleaned as they worked. I would highly recommend them.

  Reply from the business

  Thank you so much for your kind words. It was a pleasure to work for you!

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• License number shown

  “…Monday-Saturday: 8-5 PM Sundays: Closed License Number 210870 Services Residential Roofing…”

• States years in business

  “…Backed by over 25 years of experience, we know roofing inside…”

• States a founding year

  “…In Business Since 1997 Affordable Financing Options…”

• Free estimates

  “…& Siding, LLC Skip to content FREE INSPECTION (406) 248-5428 About What We Do…”

• Mentions the BBB

  “…Corning Platinum Preferred Contractor BBB Accredited Our Team Our success wouldn’t…”

Their site also states: warranty offered, financing available.