Roofing contractor
Discount Roof
3400 E Jackson St, Muncie, IN 47303
- Google average
- 4.6
- Ratings counted
- 9
- One and two star
- 1 of 9
- Indiana median
- Not comparable
The first three are Google’s own figures for Discount Roof, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Indiana roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 8 | 89% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 11% |
Too few ratings to compare against other roofers — at 9 ratings a single unhappy customer moves this figure by several points.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Discount Roof.
- 1 out of 5Morgan Hinchey3 months ago
This guy is the type of nightmare contractor you hear stories about. Avoid at all costs. We had a really frustrating experience with poor communication and a lack of transparency around pricing. We were never told that the final cost of our roof would be about $3,000 more than the original quote—no call, no email, no text. When I asked about it, instead of getting a straightforward explanation, the owner got defensive and insisted he had called, which he didn’t. There was also blame placed on us for not responding to calls that were never made. Ironically, once there was an issue, communication suddenly wasn’t a problem and we started getting emails—but none of that happened when the price changed. Instead of just explaining the increase, the situation escalated into repeated threats of placing a lien while we were simply asking for clarity on a pretty significant bill change. I do NOT reccomend.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- speed2
- courteousness2
Other reviews we hold
8 more of the 9 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Mary Ann Fergusa year ago
Mitch with Discount Roof was wonderful to work with. His knowledge base is vast!!!
Reply from the business
Thank you so much for your 5 star review, Mary! We’re thrilled to hear that Mitch was wonderful to work with and that his expertise made a great impression. We’re proud to have him on our team here at Discount Roof. Please keep us in mind for any future projects you have!
- 5 out of 5NuCoat LLCa year ago
Wonderful company to do business with! Always on time and affordable pricing to say the least!
Reply from the business
Thank you so much for your 5 star review, NuCoat LLC. You've been such a pleasure to work with these last couple of weeks in Muncie, Indiana! Looking forward to more week in the future with you!
- 5 out of 5Randy House2 years ago
The guys were on time and very courteous. Workmanship was very good. Would recommend!
Reply from the business
Thank you so much for your 5 star review, Randy! We truly appreciate your trust in us here at Discount Roof. Please keep us in mind for any future projects!
- 5 out of 5Nick ThornbroEdited 2 years ago
Absolutely professional across the board. Highly recommended for quality and speed.
Reply from the business
Thank you so much for your 5 star review, Nick! Your full roof replacement in Muncie looks amazing. We are so thankful for your trust in us here at Discount Roof. Please keep us in mind for any future projects you have!
- 5 out of 5Mark Reid2 years ago
I'm very satisfied with the service provided by Discount Roof. From the initial meeting with the estimator, to the crew that actually replaced my roof, things were done professionally and with speed. The crew from start to finish was done …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your 5 star review, Mark! Your full roof replacement in Muncie, Indiana with Certainteed Moire Black looks amazing. We are so thankful for your trust in us here at Discount Roof. Thank you for such kind words about our team and crew, I will be sure to share that feedback with them! Please keep us in mind for any future projects you have!
- 5 out of 5John B2 years ago
Called several roofing companies needing a simple repair and they all tried to up-sell me for a whole new roof system or they acted like they didn’t have time for my small amount of revenue when I was only needing a repair before spring …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for your 5 star review, John! We are truly sorry to hear about all the troubles you ran into prior to finding us but we are so happy we were able to help you out! That's what we are about here at Discount Roof. Thank you for such kind words about our team, especially James. I will share this feedback with him! Please keep us in mind for any future projects you have!
- 5 out of 5Julie Loeffler2 years ago
Great Service!! From start to finish A+
Reply from the business
Thank you so much for your 5 star review, Julie! Your full roof replacement in Muncie, Indiana with Certainteed Moire Black looks amazing. We are so thankful for your trust in us here at Discount Roof. Please keep us in mind for any future projects you have!
- 5 out of 5Mike Hennessey3 years ago
Excellent work! Crew showed up and immediately got to work. Finished the whole roof in less than a day. If I ever need my roof done I'll definitely be getting ahold of discount roof! Great job guys!
Reply from the business
Thank you so much for your 5 star review, Mike! Your full roof replacement looks awesome! We are so thankful for your trust in us here at Discount Roof. Please keep us in mind for any future projects you have!
The latest post from this business
Posted by Discount Roof to their own Google profile 3 months ago. Their words, not ours.
A complete roofing approach ensures every component works together to protect your home. From installation to maintenance, a full-service solution provides peace of mind. Discount Roof delivers total roofing solutions designed for long-term reliability and performance. We’re proud to serve home and business owners in Henry County, IN, and nearby cities with total roofing solutions and more. Click to learn more and schedule your free estimate to get started.May 18, 2026Book
What Discount Roof says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…With over 30 years of experience, Discount Roof…”
Free estimates
“…Complete Overview Read Article Get Your Free Estimate Today Let’s Get Started Headquarters…”
Financing available
“…Financing Options Roofing Services Free Roof Estimate…”
Other roofers in Muncie
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Five Star Commercial Roofingpolite staff, no leaks, warranty4.71,806 ratings7.5% one and two star(888) 288-8631 | 4.7 | 1,806 | 7.5%135 of 1,806 | (888) 288-8631 |
| Clemens Home Solutionscourteous staff, gutter replacement, window installation4.91,563 ratings1.3% one and two star(765) 358-7535 | 4.9 | 1,563 | 1.3%20 of 1,563 | (765) 358-7535 |
| Rodeffer Roofing Inc.cleanliness, gutters, fast crew4.9211 ratings1.9% one and two star(765) 729-5622 | 4.9 | 211 | 1.9%4 of 211 | (765) 729-5622 |
| Hochadel Roofing Incgutters, storm damage repair, professional crew4.9134 ratings1.5% one and two star(765) 348-4159 | 4.9 | 134 | 1.5%2 of 134 | (765) 348-4159 |
| Wilstone Roofing Systems, LLCnew roof, siding, courteous workers5.088 ratings0% one and two star(765) 779-7663 | 5.0 | 88 | 0%0 of 88 | (765) 779-7663 |
| Adams Constructionfair pricing, polite workers, wind damage repair4.965 ratings1.5% one and two star(765) 749-5486 | 4.9 | 65 | 1.5%1 of 65 | (765) 749-5486 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 9 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 9, of which 9 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.
There is not much data on Discount Roof. A short record here means our capture found little — not that there is nothing to find, and not that the business is new or inactive.