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Roof Warden

Roofing contractor

Dicky Matos Roofing Inc

23 Hadley Mill Rd, Holyoke, MA 01040

Listed under Chicopee, MA

Google average
4.8
Ratings counted
90
One and two star
5 of 90(5.6%)
Massachusetts median
1.1%

The first three are Google’s own figures for Dicky Matos Roofing Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.

Rating breakdown

4.8
90 ratings
Google’s profile shows 88
How the 90 ratings break down, from five stars to one
5
8392%
4
22%
3
00%
2
00%
1
56%
5.6%of these 90 ratings are one or two stars (5)

Higher than most — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 5 of the one and two-star reviews we hold for Dicky Matos Roofing Inc, most recent first.

  • 1 out of 5Amanda B.a year ago

    Not reliable. Will not be using again.

    Reply from the business

    We're sorry to hear about your experience and appreciate your feedback. Reliability is a top priority for us, and we strive to provide our customers with quality service. Your comments will be reviewed to help us improve. We hope to have the opportunity to regain your trust in the future. Thank you for sharing your thoughts.

  • 1 out of 5Giancarlo ScottoniEdited a year ago

    They did my roof and my mom's. My mom's roof leaked and they never came back to fix the leak. This ruined my moms ceiling. When I talked with him he was very rude. He is a con artist. He never came back to fix her leak. She had to pay a roofing company that knew what they were doing to fix their mess.my roof also leaked. And he dod not fix it either. Ihad to get it fixed. And that leak too ruined my kitchen ceiling. I pray you take heed, stay away from this company. Most of his reviews are family members or workers for him. He also takes the shingles you bought with him leaving you with none. Stay far away. From this so. Called bussiness man. Do not trust him. A total hack job.

  • 1 out of 5Peter J3 years ago

    Honestly couldn't list all the complaints I've had, at least the roof didn't leak. They ruined the gutters when replacing the roof, and though they came back, they never actually fixed them. The work inside was done sloppily, and they left a mess after every visit. It took weeks for work to get done. Would not reccomend

  • 1 out of 5Silly Marilli3 years ago

    Had roof installed in 2015, 6months later pieces of trim fell off because they were not properly adhered to the edges. Calls texts and voicemails- no response. Also found they shingles over a hole in the back of my garage instead of repairing. Would not recommend

  • 1 out of 5sharonitzky4 years ago

    Basically, Dicky Matos' crew did an absolutely horrible job. In essence they slapped a commercial roof on my old victorian home. The day they finished the work, I called Dicky to say that the roof looked horrible. He said he would come …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • reasonable pricing7
  • shingles4
  • siding work3
  • shingle removal2
  • garage roof2
  • shingle options2
  • free estimates2
  • fast completion2
  • punctual staff2
  • honest staff2

Other reviews we hold

14 more of the 84 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Miss Liz2 days ago

    Returning customer. A pleasure to work with and the job looks great. Would recommend.

    Reply from the business

    Thank you, Miss Liz! We're thrilled you returned and that the job looks great. We appreciate your recommendation and look forward to working with you again.

  • 5 out of 5Paul ZiembaEdited 4 weeks ago

    Met Dicky at home show. He emailed me a price right away, site unseen. I asked him to come out, which he did, and verified the price he sent. Was significantly better price than others, so I checked references and everything looked good. Job went perfect, no problems. My neighbor saw the work and signed up to have his roof done as well. Also had my mother’s garage roof done. Highest recommendation.

    Reply from the business

    Thank you, Paul. We appreciate you taking the time to share your experience and for trusting us with your roof and your mother's garage. We're glad Dicky and the crew met your expectations and that your neighbor signed up after seeing the work. If you or your family need anything else, feel free to reach out — we're here to help.

  • 5 out of 5Justin Beauprea month ago

    I meet with many different companies for the roof on my garage. Dicky Matos was the most professional one I talked with and also had the best pricing. He was very clear about everything and answered all my questions. On Install day, they …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Justin — we really appreciate your kind words and for choosing us to reroof your garage. I'm glad Dicky Matos and the crew were professional, communicative, on time, and left the site clean, and that our pricing met your expectations. We look forward to helping with your house roof when the time comes and appreciate your recommendation.

  • 5 out of 5Jodi Eno3 months ago

    I found Dicky Matos after numerous friends recommended him, I had a bunch of estimates for a new roof and Dicky gave the best price and had the best material. He even had someone who was able to build my dormer for my porch!! Talk about a …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Jodi, thank you so much for the glowing review and for trusting us with your roof, dormer, and gutters. We're thrilled you were pleased with the price, materials, and the crew’s professionalism and cleanup. It was a pleasure handling the full tear down and replacement, and we appreciate you sharing the before and after photos. Please reach out anytime if we can help with future projects.

  • 5 out of 5China A4 months ago

    DMR did a job at my house and are very responsible and get back to you fast. I will recommend them anytime 😊 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your kind words and recommendation! We're glad our team was responsible and responsive and that you were pleased with the work at your home. We appreciate you recommending us and look forward to helping you or your friends again. If you need anything else, please don't hesitate to reach out.

  • 5 out of 5Walter Clune4 months ago

    Dicky, Derek and his team did an awesome job. It is an old Victorian that needed slate removed, a new asphalt shinged roof and a new skylight. All in two days. Good price and great work. Thank you.

    Reply from the business

    Thank you, Walter, for sharing your experience. We're thrilled Dicky, Derek and the team were able to remove the old slate and install the new asphalt shingle roof and skylight on your Victorian in two days and that you were pleased with the price and workmanship. We appreciate your trust and kind words. Please reach out if we can help with anything else.

  • 5 out of 5Bill HEdited 4 months ago

    Would recommend Dicky to anyone. Very professionally and great to work with. Best of the best! Thanks Team DMR!

    Reply from the business

    Thank you, Bill, for recommending Dicky and for the kind words. We're thrilled to hear you found our team professional and easy to work with. I will pass your praise along to Dicky and the whole DMR team. We appreciate your support and look forward to assisting you again.

  • 5 out of 5Brian Mulcahy4 months ago

    Dicky Matos Roofing just completed a new roof on our 1793 farm house. This isn’t just our family home but a piece of our family farm, Little Pond Farm. We couldn’t be happier with the results! The process overall was extremely professional, efficient, clean, a great price and over all a fantastic service. We were impressed with how fast we were able to get a quote. They not only have all the right equipment but more importantly they have people who know how to use it!

    Reply from the business

    Brian, thank you for trusting Dicky Matos Roofing with your 1793 farmhouse at Little Pond Farm. We’re thrilled you’re so happy with the professional, efficient, and clean service, and that our quick quote, fair pricing, and skilled crew met your expectations. It was an honor to work on such an important part of your family farm. If you need anything in the future, we’re here to help.

  • 5 out of 5Alan Callaham7 months ago

    Dicky and his crew came out to do an emergency late season roof replacement. They got it done quickly and for 1/3 the cost of our other estimates. Highly recommended!

    Reply from the business

    Thank you for your fantastic feedback, Alan! We're thrilled to hear that Dicky and the team could assist you with your emergency roof replacement efficiently and at a great price. Your recommendation means a lot to us, and we're here to help with any future needs you may have!

  • 5 out of 5Melissa Cunninghama year ago

    DMR did a great job. The process was smooth from the initial inspection, financing, choosing what style we wanted to execution. His crew was in and out in less than a day, and I came home from work to a beautiful new roof. Everything was …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for your wonderful feedback, Melissa! We're thrilled to hear that you had a smooth experience from start to finish and that you love your new roof. Our team takes pride in delivering quality work and leaving the job site tidy. We look forward to assisting you with your kitchen remodel in the future!

  • 5 out of 5Carolyn Robertsa year ago

    We had needed a roof for a very long time, but were anxious to pull the trigger on it because of the cost. But DMR roofing made it painless, easy, and the quality of work was impeccable. Our roof was completed within 2 days, and the crew …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for choosing and being a pleasure to work with

  • 5 out of 5Larry's Bad Ass Musica year ago

    These guys were fantastic. I highly recommend using them for you're roof replacement. Thank you to Dicky Matos and the top notch crew

    Reply from the business

    Thank you for your fantastic review, Larry! We’re thrilled to hear that you had a great experience with Dicky Matos and our team. Your recommendation means a lot to us. If you need anything in the future, don’t hesitate to reach out.

  • 5 out of 5Mardi Beea year ago

    Excellent Service. everything went as planned quick and efficient. Our new Roof looks perfect. I recommend Dicky Matos Roofing and We will use them again for our other roofs

    Reply from the business

    Thank you for your fantastic review! We're thrilled to hear that everything went smoothly and that you're pleased with your new roof. Your recommendation means a lot to us, and we look forward to working with you again on your other roofing needs.

  • 5 out of 5lynn lusignana year ago

    Dicky Matos Roofing was amazing from quoting to the finished job i would highly recommend them!!!!!

    Reply from the business

    Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with Dicky Matos Roofing. Your recommendation means a lot to us. We appreciate your support and look forward to serving you again in the future!

What Dicky Matos Roofing Inc says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…What kind of warranty do you offer? We provide…”

  • Free estimates

    “…Need a Free Estimate? Ready to start your roofing project?…”

Other roofers in Chicopee

Ranked by how many ratings Google has counted.

Other roofers we list in Chicopee
Roofing contractor
Supreme Gutters LLCquick response, quick quote, easy process5.0432 ratings0% one and two star(413) 459-4688
Homepro Handyman Services Inc. HomePro Of Pioneer Valleyprofessional staff, timely completion, personable staff4.8193 ratings5.7% one and two star(413) 707-2990
Beaulieu Home Improvementsiding, work quality, window replacement4.8166 ratings5.4% one and two star(413) 592-1498
Exterior Construction Incgutter replacement, fair pricing, efficient crew5.0154 ratings0.6% one and two star(413) 222-1775
Alliance Home Improvement Incgutters, gutter installation, courteous staff4.9101 ratings4.0% one and two star(413) 883-3802
Stone Mountain Roofing LLCefficient crew, polite crew, yard cleanup5.083 ratings0% one and two star(413) 998-9010

All roofers in Chicopee →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 90 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 90, of which 84 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.