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Roof Warden

Roofing contractor

Crawford Restoration

6376 Crystal Valley Dr, Galena, OH 43021

Listed under Lewis Center, OH

Google average
4.9
Ratings counted
71
One and two star
1 of 71(1.4%)
Ohio median
2.0%

The first three are Google’s own figures for Crawford Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.

Rating breakdown

4.9
71 ratings
How the 71 ratings break down, from five stars to one
5
6997%
4
11%
3
00%
2
00%
1
11%
1.4%of these 71 ratings are one or two stars (1)

About typical — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

The only one or two-star review we hold for Crawford Restoration.

  • 1 out of 5Andrew Vermillion4 months ago

    So Crawford got ahold of me after some storms last year told me I had a claim so I got ahold of insurance went through that process it took awhile. After that tom told me they would have to battle it out with the insurance company i said …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Andrew — we understand your frustration and appreciate you bringing this to our attention. Your claim with State Farm did require additional follow-up, and unfortunately the representative who was handling your file is no longer with our company. During that transition, your project was not followed up on as it should have been, especially heading into the winter months. More recently, we did receive your calls and messages. We’ve also been working through a significant volume of inspections and claims following the March 13 and March 22 storm events, which impacted response times. That said, we agree communication should have been better. We will be reaching out to you within the next 24 hours to reconnect and organize next steps moving forward

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance14
  • gutter guards10
  • gutter replacement8
  • wind damage repair6
  • siding replacement4
  • free inspection3
  • prompt repairs2
  • shingle repair2
  • thorough assessment2
  • worksite cleanup2

Other reviews we hold

14 more of the 21 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Tina Husteda week ago

    Crawford restoration reached out to us because we had just had a bad storm and they offered a free evaluation of our roof. A man by the name of Prescott came to our home and was pleasant, easy to talk to and completed thorough in his examination of our roof. Fortunately Prescott found no issues, but he said there was a lot of debris on our roof and offered to blow off the roof with our blower. I did not expect him to do that since he was not going to get business from us at this moment, but his above and beyond response certainly makes me very encouraged to refer this company and potentially use them for future transactions.

    Reply from the business

    Tina, thank you so much for the wonderful five-star review! We’re glad Prescott was able to give your roof a thorough inspection and, even better, found no storm damage. Going the extra mile is exactly the kind of service we strive to … More

  • 5 out of 5Zak Fithian2 weeks ago

    We found a small wet spot in our ceiling. Phil came over the same day to take a look. He found a couple small tears in the roof that I was able to fix myself (with a little guidance from Phil). Super helpful and definitely recommend. Thanks again!

    Reply from the business

    Zak, Thank you for taking the time to leave such a great review! We’re glad Phil was … More

  • 5 out of 5Travis Weitthoff2 weeks ago

    Crawford Restoration was awesome! Phil came out quickly to help us with a leak and took the time to help diagnose the problem. He was professional, knowledgeable, friendly, and didn’t even charge us for his time. It’s hard to find service …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Travis, thank you so much for the ⭐⭐⭐⭐⭐ review! We really appreciate you taking the time to share your experience. At Crawford Restoration, we believe in helping homeowners understand what’s actually going on before talking about repairs or costs. We’re glad Phil was able to quickly help diagnose the source of the leak and point you in the right direction. Thank you for trusting Crawford Restoration and for the recommendation. We’ll be here anytime you need us in the future!

  • 5 out of 5Anna Conrad2 months ago

    Phil and Jamie helped navigate an insurance claim for a full siding replacement and were able to accommodate our need to get the job done as soon as possible. They answered all our questions and even helped fix a shingle that blew off our roof. Would recommend. Great communication and very experienced working with insurance.

    Reply from the business

    Anna, thank you for the wonderful review! It was a pleasure working with you throughout the siding project. We know insurance claims can be confusing and time-consuming, so we're glad Phil and Jamie were able to help navigate the process, answer your questions, and keep everything moving forward as quickly as possible. We're also happy we could take care of that roof shingle while we were there. Thank you for your trust, your kind words, and your recommendation. We truly appreciate the opportunity to work with you and are always here if you need anything in the future! 😊🏡🔨

  • 5 out of 5Stephen Wilson3 months ago

    I recently worked with Crawford Restoration after my roof was damaged in a wind storm. My Project Manager, Anthony Andrews was very helpful throughout the entire process. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Stephen, thank you for taking the time to leave such a detailed review! We’re really glad Anthony was able to jump in quickly, get the roof protected the same day, and help guide everything through the insurance process. And no worries at all on the shingle color selection 😄 — we always say one of the toughest parts of the process can be choosing the color, and we want homeowners to feel good about that decision. We’re also happy to hear the scheduling, communication, and crew all delivered the experience we strive for. Thank you again for trusting Crawford Restoration and for the recommendation. Enjoy that new roof! 🙌

  • 5 out of 5Devin D3 months ago

    Anthony was really communicative throughout the whole process. We were able to get our roof repaired after a storm with minimal hassle, and Anthony made sure we were taken care of the whole time! Would absolutely recommend this company

    Reply from the business

    Devin, thank you for the recommendation! We're glad Anthony was able to keep you informed throughout the process and make … More

  • 5 out of 5Mary Woo3 months ago

    Crawford restoration was AMAZING! Phil and the company were amazing! They were great at communicating and helping a lot with the insurance too! They are efficient and diligent! My roof needed replaced and they got it done and it looks amazing! Amazing service and customer service! HIGHLY recommend!

    Reply from the business

    Thank you so much, Mary—we really appreciate this! We’re glad Phil and the team were able to make the process smooth, especially on … More

  • 5 out of 5Laura Frankhouser3 months ago

    Roof looks great and when I asked for some fixes they were done quickly! Highly recommend Crawford Restoration.

    Reply from the business

    Thank you, Laura—we appreciate you! Glad to hear you’re happy with how the roof turned out, and even more glad we could take care of those follow-ups quickly. That’s how it should be—build it right and handle the small stuff just as fast. Thanks again for trusting Crawford Restoration and for the recommendation!

  • 5 out of 5Asiya Touray3 months ago

    I recently worked with Crawford Restorations for some roof patching and repairs, and I had a great experience. Even though it wasn’t a full roof replacement, they treated the job with the same level of professionalism and attention to …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you, Asiya—we really appreciate you taking the time to share this! Not every job needs a full replacement, and we take a lot of pride in treating repairs the right way—honest assessment, clear communication, and doing exactly what’s needed (nothing more, nothing less). Glad to hear the workmanship and cleanup stood out—that’s how it should be every time. If anything ever comes up or you just want another set of eyes after a storm, don’t hesitate to reach out. We’ve got you covered 👍

  • 5 out of 5vicki mclaughlin4 months ago

    Crawford Restoration completed some roof repairs for us and did a fantastic job. Phil came out and inspected and gave an estimate and week later the work was completed. They are efficient and effective. Would highly recommend.

    Reply from the business

    Thank you, Vicki, for the kind words! We’re glad everything—from the inspection to the completed repairs—went smoothly and on schedule. Phil and the crew take a lot of pride in making the process easy and efficient for homeowners. We appreciate you trusting Crawford Restoration with your home, and don’t hesitate to reach out if you ever need anything down the road!

  • 5 out of 5Brian Henson4 months ago

    We recently had our roof replaced by Crawford Restoration and had a great experience from start to finish. Communication was excellent, Phil was always quick to respond and kept us informed throughout the process. They also handled the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Brian, we really appreciate you taking the time to share this! We’re glad everything went smoothly from start to finish—that’s exactly how it should feel. Phil does a great job staying on top of communication, and we know how much it helps when the insurance side is handled the right way instead of becoming a headache. I’ll be sure to pass your comments along to the crew as well—knocking out a full roof in a day while keeping quality high is no small feat. Thanks again for trusting Crawford Restoration with your home. If you ever need anything down the road, we’ve got you covered (pun fully intended).

  • 5 out of 5Jacob Blankemeyer5 months ago

    Crawford restoration was quick to respond to my roofing needs. They were able to do a quick estimate and were out the next day to do the repairs promptly. I highly recommend there services!

    Reply from the business

    Jacob, thank you—we really appreciate the kind words! When it comes to storm damage, speed matters, so we’re glad we could get out there quickly, get you an estimate, and take care of the repairs right away. Thanks again for the recommendation—it means a lot. If anything else comes up, we’re just a call away! 💪

  • 5 out of 5Anthony Cardarelli5 months ago

    This company was incredible. Had wind damage on my roof and randomly found them on Google. Called the number and they were literally at my house in 3 minutes. Gave me the quote and the work was done in just a few days. Great experience and will use them in the future.

    Reply from the business

    Anthony, this is awesome to hear—thank you! We know how stressful wind damage can be, so we try to move fast and make it easy. Really appreciate you trusting us, and we’ve got you anytime you need us down the road! 🙌 …

  • 5 out of 5jenn kowalski9 months ago

    We chose Crawford Restoration to replace our garage roof, which was had significant wind damage and the roof decking was old and bowing. I would recommend this company to anyone. We worked with Anthony, who was a responsive and …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Jenn, this means a lot—thank you for such a thoughtful review! We’re really glad Anthony took great care of you from start to finish (and even did a little bonus roof cleanup along the way 😄). Navigating the insurance side can get tricky, so we’re happy we could step in, work with the adjuster, and help get everything covered properly—especially with the gutter surprise. It’s great to hear the crew delivered on quality and cleanup too—that’s a big deal to us. We truly appreciate the recommendation and the opportunity to help with your project. If you ever need anything in the future, we’re just a call away!

What Crawford Restoration says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Free estimates

    “…Restoration (614) 312-6538 Schedule FREE Inspection Home Storm Damage The Crawford…”

  • Mentions the BBB

    “…BBB Accredited! COMMITTED TO EXCELLENCE! Address…”

Other roofers in Lewis Center

Ranked by how many ratings Google has counted.

Other roofers we list in Lewis Center
Roofing contractor
Ascent Roofing Solutionsroof replacement, estimate, competitive pricing4.9232 ratings2.2% one and two star(614) 280-1043
Just Roofing USAeasy process, insurance claim assistance, courteous staff5.0202 ratings0.5% one and two star(614) 845-5878
Acme Roofing and Sidingsiding replacement, gutters, fair pricing4.9147 ratings0% one and two star(614) 477-7663
Great Roofing & Restorationinsurance company assistance, thorough inspection, courteous staff4.9143 ratings1.4% one and two star(614) 503-1966
Benchmark Roofing & Restorationroof replacement, professional crew, inspections4.5133 ratings11.3% one and two star(614) 236-2000
Ratliff Contractinginspection, efficient crew, kind staff4.9111 ratings2.7% one and two star(614) 702-7663

All roofers in Lewis Center →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 71 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 21, of which 21 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.