Roofing contractor
Continental Roofing Company, LLC
8006 Old Madison Pike #4, Madison, AL 35758
- Google average
- 4.5
- Ratings counted
- 112
- One and two star
- 12 of 112(10.7%)
- Alabama median
- 1.6%
The first three are Google’s own figures for Continental Roofing Company, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Alabama roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 91 | 81% | |
|---|---|---|---|
| 4 | 9 | 8% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 11 | 10% |
Higher than most — the typical roofer in Alabama sits at 1.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 8 of the one and two-star reviews we hold for Continental Roofing Company, LLC, most recent first.
- 1 out of 5Hunter Simpson2 months ago
All money and form’s of payment, collected on my end, one being Mrs/Ms. Ann Flynn. The two roof’s I subcontracted, and did not collect on, some pictures below.
- 1 out of 5Tracie Stallings9 months ago
Since Chris Atkins won't return my calls or text maybe the company will respond to google... Chris, this is Tracie Stallings, I'm still waiting for the email explaining the requirements and documentation from the roofing job to our property in Orange Beach for the insurance company. I have given you over a week to get the information to me. If I need to have someone else in the company to provide the information, please advise who I need to speak with. I need to resolve this matter as soon as possible as it has been going on now for 4 months.
Reply from the business
Tracie, thank you for bringing this to our attention. We sincerely apologize for any inconvenience and understand how important this information is for your insurance process. Our team has already attempted to reach out, but we want to make … More
- 1 out of 5John Ford4 years ago
We used Continental for two of our properties that had hail damage. The first property they did not arrive until midday, and they were still on the roof at 8:30 p.m., even when it was storming and lightening. Their crew was working on triple digit heat. It has been a few months now and we still do not have a warranty in writing on the shingles or from them. The second property was out of town. Our sales representative who is English speaking did not come onsite. The crew is entirely Hispanic and this caused a language barrier. The drip Edge was not sent on the initial delivery, this caused a two hour delay. Again the roofers were still hammering until close to 9 p.m.,
- 1 out of 5charles swoffordEdited 5 years ago
I guess a simple mistake can lead to more I would to take what i said before back and would give them a chance.
- 1 out of 5Tom Mitchell6 years ago
Not sure about their work. They did say I definitely had enough hail damage to file a claim with my Insurance company and they would be at my house when the insurance adjuster came to inspect my roof just in case adjuster said I did …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5David L.7 years ago
They refused to honor warranty on my mothers roof.....very disappointed in this company....poor customer service
- 1 out of 5Justin Chism8 years ago
Tried having them fix my roof in the summer of '17. Quoted $1300 more than their competitor. In May of '18 I called again to have some touch up work done and they didn't keep their apt. When I called to see what the estimate was they quoted …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5myagotchanana10 years ago
At first they were great. They worked with my insurance and got my roof replaced. But it turns out they did not seal properly around edges and the leaks started rotting my eves within a few years. By the time I discovered what was happening, several areas of my eves were totally rotted from the inside. To make matters worse, I can not even get them to give me an estimate to pay them to fix their mess.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement20
- responsive6
- quick response6
- hail damage repair4
- fast work4
- claims management2
- trustworthy staff2
- shingles2
- efficient crew2
- problem resolution2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Daniel Shadya day ago
Continental Roofing Company did an excellent job re-roofing my father's old house. Caiden and crew worked with the insurance company to garner limited recompensation from hail damage. Caiden discussed the roofing options for the house and detailed the expenses anticipated with the job. CRC was flexible to schedule the roofing on a day that the weather was appropriate for roofing. The new roof has held up to some heavy rain during the spring/summer session.
Reply from the business
Thank you so much, Daniel! We truly appreciate you trusting Continental Roofing Company to take care of your father’s home. We’re glad Caiden and the crew were able to help navigate the insurance process, explain the options clearly, and … More
- 5 out of 5love pups2 weeks ago
If I can give them a rating of a perfect 10 I would do it. From the very first phone call to the completion of the installation they were always prompt with answering the phone and questions and with giving us information and keeping their word at every step of the way.TRUST is the word that best describes this company. John Hoffman went Above and Beyond in helping us make this easy and seamless.
Reply from the business
Thank you so much for your incredible review! Hearing words like this truly means the world to our team. … More
- 5 out of 5Anthony4 weeks ago
Continental Roofing did a fantastic job installing a new roof on my second story home. I found them online because they are highly certified by industry bodies and because of their strong reputation for quality. I worked with John. My case was difficult because Continental worked with me at their own expense, going up on the roof three times, without knowing if the roof would actually be replaced or not. Based on my research, they gave me a quote that was very reasonable. They could have added additional costs, and I would never have known if they were valid or necessary. In the end, Continental was honest, capable, patient, and provided a great looking roof. A total quality service. I'm going to call them for any future roofing and related needs.
Reply from the business
Anthony, thank you so much for taking the time to share such a thoughtful review. We truly appreciate your trust in Continental Roofing. We're especially grateful that you recognized John's honesty, patience, and commitment throughout the process. We believe every homeowner deserves straightforward recommendations and quality workmanship, regardless of the outcome, so it means a great deal to know that stood out to you. It was our pleasure to earn your business, and we're thrilled you're happy with your new roof. Thank you again for choosing Continental Roofing. We look forward to being your trusted roofing partner for many years to come!
- 5 out of 5Amy Donlina month ago
Corey, John, and Caiden were awesome. They made the process of buying a new roof great. They explained everything and worked through all the insurance steps. Very helpful and kind. Highly recommend Continental Roofing Company
Reply from the business
Thank you so much for your wonderful review! We're thrilled to hear that Corey, John, and Caiden made your roofing experience such a positive one. Our team takes pride in guiding homeowners through every step of the process, especially when … More
- 5 out of 5Russ Warda month ago
John is an awesome guy. He came out to inspect our roof. He was early and very professional. He found that the roof did not have hail damage and did not need replacing at this time. He fixed some wind shingle damage without any charge. When it is time to replace the roof (or any roof repairs), we will be going with Continental due to their honesty and craftsmanship.
Reply from the business
Thank you, Russ, for taking the time to share your experience. We truly appreciate your kind words about John and his professionalism. … More
- 5 out of 5Robert McAuliffe2 months ago
My wife and I are completely happy with our new roof. The speed at which they got to our property was awesome ! They underpromised and over delivered. They also did not charge us to come out and give us an estimate. They did a high …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Robert, for the amazing review! We’re thrilled to hear that you and your wife are completely happy with your new roof. Providing high quality work, fast service, and a clean job site are all things we take great pride in, so it means a lot to hear your feedback. We’re especially glad Ana and the crew made such a positive impression throughout the process. We truly appreciate your trust in Continental Roofing and hope you enjoy your beautiful new roof for many years to come!
- 5 out of 5Jim P.2 months ago
I had Continental Roofing install a new roof and they did a fantastic job. I had them remove an old chimney that I did not use and the bricks were spalling so it was time to go. They also repaired a section of cement board that was starting to swell above our garage, they put new drip edge everywhere, installed class 4 shingles, and even shingled our shed. The crew that came out finished the roof in a single day and it looks great. The crew was adequately staffed, efficient, courteous, and they cleaned up around the house so you could not tell they were there. I did have one problem with a section of the roof edge not looking right so I spoke to the supervisor and he had it fixed immediately. I highly recommend Continental Roofing. We had our last roof replaced by them in 2008, and they did a great job then. I am glad that a roofing company can stay in business so long - they must be doing something right!
Reply from the business
Thank you, Jim, for your continued trust in Continental Roofing! We are honored that you chose us again after your previous roof replacement in 2008. We're thrilled to hear that you were pleased with the entire project, from the chimney removal and cement board repair to the installation of your Class 4 shingles and shed roof. Our crews take great pride in working efficiently, maintaining a clean job site, and delivering quality workmanship, so it's wonderful to know that showed throughout your experience. We also appreciate your feedback regarding the roof edge detail. While we always strive for perfection, we're glad our supervisor was able to address your concern promptly and ensure everything met your expectations. Thank you for your recommendation and for recognizing our commitment to serving homeowners for many years. We truly value your business and look forward to being here whenever you need us in the future! — The Continental Roofing Team
- 5 out of 5Lara Leggio3 months ago
We had a great experience - from meeting with John to go over our options to the day of installation. The whole team was there before 6 AM and they finished before 3 PM, it was a great experience and reasonably priced!
Reply from the business
Thank you so much for the kind words and for trusting Continental Roofing with your home! We’re thrilled to hear you had such a great experience from start to finish. John and our production team work hard to make the process smooth, efficient, and stress-free for our homeowners, so it means a lot to hear that reflected in your experience. We’re especially glad the installation day exceeded expectations with both timing and service. Thank you again for your support and recommendation. We truly appreciate you being part of the Continental Roofing family!
- 5 out of 5Hugh Tomlin3 months ago
Continental replaced my roof in 2022. They were fantastic. It took about 2 weeks to get the insurance and everything coordinated but once we got the green light, they were here at sunrise and done by sunset. Awesome job. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hugh, thank you so much for taking the time to leave such a thoughtful review and for trusting us with your home again after the recent weather. We know storm situations can be stressful, so being able to respond quickly and give our homeowners peace of mind is incredibly important to us. We’re especially grateful for your kind words about Caiden. We’re proud of the way he represents our team through professionalism, communication, and genuinely caring for our customers. Thank you again for allowing Continental Roofing to serve you since your roof replacement in 2022. We truly appreciate your support and recommendation!
- 5 out of 5Gary Robinson3 months ago
Continental Roofing is a very professional company. Started work early and paid attention to every detail. I highly recommend this company with the highest level of customer service and expertise. Thank you.
Reply from the business
Thank you, Brenda, for your wonderful review and kind words! We truly appreciate you taking the time to share your experience. We’re so glad to hear that you were pleased with our reasonable pricing, professionalism, and attention to detail. Our team works hard to provide the highest level of customer service and expertise, and it means a lot to know we delivered that for you. Thank you for trusting Continental Roofing! We’re grateful for your recommendation!
- 5 out of 5Mark Heninger3 months ago
Great guys. responsive. loved the work.
Reply from the business
Thank you so much, Mark! We truly appreciate you taking the time to share your experience. It means a lot to our team to hear that you felt taken care of and were happy with the work. Storm and wind damage can be stressful, so being responsive and delivering quality repairs is something we take seriously. We’re grateful you trusted us with your home and allowed us to be a part of getting everything back in place. If you ever need anything down the road, please don’t hesitate to reach out. We’re always here for you!
- 5 out of 5Bobby Earles4 months ago
Continental installed a new roof on our house. They got started at 7 in the morning. We left the house at 10 and came back a 2. The roof was installed, and everything was cleaned up and the guys were gone. I've never seen a roofing job …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the fantastic review, Bobby! We’re thrilled to hear how impressed you were with the speed and quality of your roof installation—that’s exactly the level of service we strive to deliver every time. It’s great to know the team had everything completed and cleaned up so efficiently. We’ll be sure to pass along your kind words to John and Caiden—they’ll really appreciate the recognition! Thanks again for your recommendation and for trusting Continental Roofing with your home
- 5 out of 5Sue Gray4 months ago
Very friendly , very informative, John walk me through all steps from start finish. Was a man of his word. I will recommend CRC anytime can.
Reply from the business
Thank you so much for your kind words, Sue! We’re so glad to hear that John provided a friendly and informative experience … More
- 5 out of 5mary long4 months ago
I am very happy with continental Roofing I had the pleasure of working with John Hoffman and Corey Brown John Hoffman worked diligently with my insurance company This is the third roof they have installed for me and they have done an excellent job on each one They are professional and work hard on the customers behalf I will continue to use Continental Roofing for my personal home and my business properties in the future Mary Margaret Long
Reply from the business
Hi Mary Margaret, Thank you so much for your continued trust in Continental Roofing. we truly … More
The latest post from this business
Posted by Continental Roofing Company, LLC to their own Google profile 2 months ago. Their words, not ours.
Your roof protects everything underneath it—make sure it's getting the attention it deserves. At Continental Roofing, we believe in honest roofing, clear communication, and lasting results you can count on. Start with a FREE roof inspection from our team at ContinentalRoofing.net today.May 20, 2026
What Continental Roofing Company, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…REPUTATION Continental Roofing is licensed and insured with thousands of…”
Insured
“…ION Continental Roofing is licensed and insured with thousands of satisfied customers…”
States years in business
“…to Alabama Roofing Excellence For over 18 years, Continental Roofing Company of…”
States a founding year
“…Alabama's Reliable Roofing Contractor Since 2006 For Quality, Value, & Superior…”
Free estimates
“…Madison Pike Suite 4 Madison, AL 35758 Free Estimate Home Residential Commercial Storm…”
Mentions the BBB
“…maintains an A plus rating with the Better Business Bureau, an active membership with the…”
Their site also states: warranty offered.
Other roofers in Madison
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Ridgeline Construction Roofing & Exteriorsinspection, courteous staff, shingle repair4.8356 ratings3.9% one and two star(256) 617-5912 | 4.8 | 356 | 3.9%14 of 356 | (256) 617-5912 |
| Complete Roofingleak repair, reasonable pricing, gutters4.9177 ratings2.8% one and two star(256) 542-1448 | 4.9 | 177 | 2.8%5 of 177 | (256) 542-1448 |
| Revolution Roofingknowledgeable staff, attention to detail, polite staff5.0173 ratings1.2% one and two star(256) 258-0005 | 5.0 | 173 | 1.2%2 of 173 | (256) 258-0005 |
| QRE Construction, LLCpolite staff, efficient crew, thoroughness4.967 ratings3.0% one and two star(256) 227-4789 | 4.9 | 67 | 3.0%2 of 67 | (256) 227-4789 |
| Quest Roofing & Exteriorsknowledgeable staff, free roof inspection, insurance claim process5.059 ratings0% one and two star(256) 692-0018 | 5.0 | 59 | 0%0 of 59 | (256) 692-0018 |
| 1 Stop Roofing & Exteriorswork, estimate, quality work4.739 ratings7.7% one and two star(256) 424-2744 | 4.7 | 39 | 7.7%3 of 39 | (256) 424-2744 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 112 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 28, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.