Roofing contractor
Collins Roofing
501 NW 5th St Ste 500, Blue Springs, MO 64014
Listed under Independence, MO
- Google average
- 4.8
- Ratings counted
- 199
- One and two star
- 7 of 199(3.5%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Collins Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 186 | 93% | |
|---|---|---|---|
| 4 | 5 | 3% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 7 | 4% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Collins Roofing, most recent first.
- 1 out of 5Shinobi333 *a year ago
Whoever your office lady that answers the phone is a very rude individual. Just called to ask if they were hiring and she rudly said were not hiring and hung up before i could say okay thank you. Im sure she would have been extremly fake nice if i wanted to spend my money there.
Reply from the business
My apologies. Our office manager isn't a rude person in general. We get several telemarketing calls and typically if you don't just hang up they will keep talking so she has a habit of saying "not interested" and disconnecting the call. We spoke and will be more mindful in the future about potential job candidates.
- 1 out of 5Destiny SimonEdited 6 years ago
this company was great to work with upfront. during the process was a headache but they were willing to fix the issues. A month ago i reached out to them 3 different times because a part of the roof they replaced is now leaking into my kids toyroom. all their toys have to now be replaced! Each time i called i was reassured i would get a call back asap. DO NOT WORK WITH THIS COMPANY IF YOU WANT TO HAVE A LONGTERM POSITIVE EXPERIENCE!!!
Reply from the business
Destiny, did you call into the office? We have no missed calls or messages from you. We always strive to fix any warranty issues and I do recall being out to your home several times in the past to make things right. Is there something we can do?
- 1 out of 5Red6 years ago
I have called Collins roofing 3 times. Once left a voice mail, the other two times speaking with someone. Both times I spoke to someone she said someone would call me back to schedule an appointment to evaluate our roof. It's been over 2 weeks and they still haven't called me back!
Reply from the business
We will not say this doesn’t happen occasionally but without your name I cannot see when your call came in and who was responsible for contacting you. We apologize!
- 1 out of 5John Wires15 years ago
Just as the review below, they never came out. They mentioned they were going to give me estimate when I called there 2 times after, but still no show. Unprofessional.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters31
- insurance coordination13
- gutter replacement9
- thorough inspection4
- competitive bid3
- kind employees3
- affordability3
- shingle color options2
- hail damage assessment2
- timely crews2
Other reviews we hold
14 more of the 22 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sandy Nicholsona week ago
We had a huge hail storm with a lot of damage, and other than 2 small items I needed to address myself, Collins Roofing took care of everything! Charles has been especially helpful and kept me informed throughout the process, plus they …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sandy thank you so much for spending the time to leave us a review of your experience. This is the best "thank you" We can get. Feel free to reach out if there are any other projects we can help you with.
- 5 out of 5Jeff Randola week ago
Collins roofing employees are always a pleasure assist at QXO Such as Benjamin Bryan and Will!!
Reply from the business
Jeff thank you for taking your valuable time to leave us a review. We will always be here for you if you need any projects completed in the future.
- 4 out of 5Bill Browna week ago
Charles did a very good job of keeping me posted on the progress and follow -up.
Reply from the business
Thank you bill for your review.
- 5 out of 5Jessica Groves3 months ago
Collins Roofing provides quality work efficiently. They are quick to respond and the employees are so kind. Give them a call for all of your roofing needs!
Reply from the business
Thank you Jessica. Your the best!
- 5 out of 5daniel jones3 months ago
A small roof repair, good work done well, fast and fairly priced. Courteous tech was very solicitous about shingle color approval, he wanted to make sure we were happy with it before install.
Reply from the business
Daniel Thank you for the opportunity to serve you. Let us know if we can be of any assistance in the future.
- 5 out of 5Lacey Williams3 months ago
Collins roofing was absolutely wonderful. They kept me informed of the process had fair pricing and did a really great job on the roof install. Their crew was efficient and thorough and didn't leave anything behind. I am extremely satisfied! Highly recommend!!
Reply from the business
Lacey thank you so much for taking your valued time to leave us a review. Much appreciated. Keep us in mind if you or anyone you know needs our services!
- 5 out of 5Carlos Riojas4 months ago
Great experience with several repairs to my roof. Highly recommend.
Reply from the business
THank you Carlos. Keep us in mind for any of your future work!
- 5 out of 5Patricia4 months ago
From first to last, Collins Roofing did everything quickly and thoroughly. The actual roofing was finished in one day. They came back the next day to do the most thorough clean up that I have ever experienced with any company. After the job was finished, I called to ask about a couple of things. They were very responsive. Will and Ben are so helpful and patient. I have recommended this company to everyone I know who might be needing a new roof and am happy to have this opportunity to reach a wider audience with my praise for this company.
Reply from the business
Patricia, Thank you so much for taking the time out of your day to leave us your review. You were great to work with. Don't hesitate to reach out if there is anything we can help with in the future. Thanks.
- 5 out of 5Muriel L8 months ago
Collins Roofing was wonderful start to finish, seeing to every detail. Jack, Aaron, and Will were professional and attentive to every aspect of my needs. There was a small issue with cracked concrete, but I trust they will be as thorough …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Muriel thank you so much for taking the time out of your day to leave your review. That is the best compliment we can get! We appreciate your business and loyalty to Collins Roofing. Dont hesitate to reach out in the future for any other projects we may be able to help with.
- 5 out of 5James9 months ago
Excellent company to work with. They do things the right way. Ashley was excellent to work with, answering all of the questions I had and very thorough with addressing and listening to exactly what I wanted out of this project. I highly recommend working with Collins roofing!
Reply from the business
Thank you so much for taking the time to leave us a review. Its much appreciated. REach out if there is anything we can help with in the future.
- 5 out of 5Roberta11 months ago
Great company to work with. Not only handled new roof but also arranged for siding replacement, window wrapping, new awning and new guttering. Kept me informed about each item and when work would start. Would totally recommend Collins Roofing. They also worked with insurance adjuster so things went smoothly.
Reply from the business
Thank you for taking the time to share your experience. We appreciate your business and will be happy to work with you on any of your future projects.
- 5 out of 5Kazdyn Pierce-Blancharda year ago
They were fantastic to work with, very communicative and kind. Fair price and quick work!
Reply from the business
Thank you for taking the time to leave a review about your experience. Feel free to reach out if we can be of any help in the future!
- 5 out of 5Wanda Lipscomba year ago
We had a large tree branch damage the roof, and State Farm fought us every step of the way in getting a whole roof replacement. A friend finally referred us to Collins Roofing. The roof and gutter replacement was done swiftly, and we are …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for taking the time to share your experience. We appreciate you! Keep us posted if there is anything else we can help with in the future.
- 5 out of 5gregory smitha year ago
Wonderful people to deal with. Very professional and the work was done beautifully. Can’t recommend them enough
Reply from the business
Thanks Greg for taking the time to share your experience. You were a pleasure to work with. Contact us anytime!
What Collins Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…Residential and Commercial Roofing With over 40 years in business and a determined focus on…”
States a founding year
“…Your Trusted Local Roofing Company Since 1979 Get an Estimate Our Services…”
Free estimates
“…Request a FREE estimate Why Choose Collins Roofing for Your…”
Other roofers in Independence
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Continental Siding - Independence Showroomcleanup, siding replacement, gutters4.71,375 ratings6.0% one and two star(816) 737-2700 | 4.7 | 1,375 | 6.0%83 of 1,375 | (816) 737-2700 |
| DHI Roofing Kansas Cityroof replacement, insurance claim assistance, answering questions4.8642 ratings3.6% one and two star(816) 974-0311 | 4.8 | 642 | 3.6%23 of 642 | (816) 974-0311 |
| Pro Roofers LLCgutters, insurance claim assistance, inspection5.0512 ratings0.2% one and two star(816) 499-2676 | 5.0 | 512 | 0.2%1 of 512 | (816) 499-2676 |
| Apple Roofinganswering questions, insurance claim assistance, thorough inspection4.7487 ratings6.2% one and two star(816) 290-7392 | 4.7 | 487 | 6.2%30 of 487 | (816) 290-7392 |
| JPA Roofingroof replacement, gutters, insurance claim assistance4.9358 ratings2.0% one and two star(816) 331-6219 | 4.9 | 358 | 2.0%7 of 358 | (816) 331-6219 |
| Bill West Roofingcompetitive pricing, estimates, courteous staff4.9317 ratings2.5% one and two star(816) 295-6299 | 4.9 | 317 | 2.5%8 of 317 | (816) 295-6299 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 199 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 26, of which 22 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.