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Roof Warden

Roofing contractor

COLLINS & SON ROOFING LLC

2745 Prince St, Conway, AR 72034

Google average
4.9
Ratings counted
225
One and two star
6 of 225(2.7%)
Arkansas median
2.6%

The first three are Google’s own figures for COLLINS & SON ROOFING LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Arkansas roofers we list with enough ratings to compare.

Rating breakdown

4.9
225 ratings
Google’s profile shows 224
How the 225 ratings break down, from five stars to one
5
21596%
4
31%
3
10%
2
00%
1
63%
2.7%of these 225 ratings are one or two stars (6)

About typical — the typical roofer in Arkansas sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 5 of the one and two-star reviews we hold for COLLINS & SON ROOFING LLC, most recent first.

  • 1 out of 5David Witte3 years ago

    Spoke with a rep. from Collins about getting a cash offer quote for a new roof. The individual REFUSED to give me a quote until he saw my insurance claim. Roofing companies only do this in order to charge you as much money as they can get from your insurance company, not the actual cost of a new roof. They do not need to see your insurance claim until after a quote is given. After the quote, the roofing company can make sure they meet all the requirements of your insurance and if need be, add on any additional charges they missed in the initial quote to cover all issues identified by your insurance. I refuse to do business with a company that cannot be honest up front with a quote without trying to maximize their profit using my insurance money. After telling the rep. from Collins this very fact, he then proceeded to try and shame me by trying to make the point that I was going to get an inferior product from another company because I'm shopping around for a better deal and not focusing on utilizing all my insurance money. This is a lie because I'm smart enough to look at my insurance statement and ensure that the company I get a quote from is covering everything my insurance company identified in their initial quote. Go with a roofing company that will give you a cash offer quote up front before seeing your insurance payout. Collins is not one of these companies.

  • 1 out of 5Springer Guy3 years ago

    Called them and ask for an estimate on a medal roof for my house. Matt finally showed up a week later. Took some measurements and told me that he would have a estimate for me in two days. A week went by and no estimate or phone call. I …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Joelle Eubanks3 years ago

    If I could give a lower reading, the one star, I would! Have contacted, reached out several times directly to Matt and home office to have a job to get finished that has not been done yet. No reply no phone call no email no nothing everything has already been paid in full. They promised to come back and finish they never did. I will never use this company again unfortunately we gonna have to get a lawyer and we’re gonna have to go to court order to get our money back money was paid out of pocket and by Insurance companies. Truly disappointing and highly not recommended.

  • 1 out of 5Mike Ridgeway4 years ago

    Called a week ago for estimate never heard anything back from them don't need that kind of busniess

    Reply from the business

    Thank you for your feedback, and I apologize that we didn’t get back to you in a timely manner!

  • 1 out of 5Louis Young10 years ago

    I cannot comment on the quality of work because they never responded to my request for an inspection of my roof. After two weeks of not hearing anything back from them, they finally called on Christmas Eve to see if they cold come out to do …

    Google cut this review short. The full text is on their Google profile.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • inspection22
  • professional crew20
  • estimate17
  • new roof11
  • storm damage repair4
  • thorough clean up3
  • vent pipe painting2
  • fast installation2
  • leak prevention2
  • flashing repair2
  • free inspection2

Other reviews we hold

14 more of the 200 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Jon EubankEdited 3 hours ago

    Very Profesional. Recommended beneficial Impovements. Communicated very effectively through out the installation. Excellent clean up after the job was complete. Matt and his team are great people to handle your roofing needs.

  • 5 out of 5Adam Eason4 days ago

    Called these guys Wednesday and had me finished up Friday afternoon. Technician was great and went above and beyond.

    Reply from the business

    Thanks so much for the great review! We appreciate your business and are glad we could get everything taken care of quickly. I'll be sure to pass your kind words along to our technician!

  • 5 out of 5Elizabeth Dywana week ago

    Collins & Son Roofing did a tremendous job at replacing our roof. They were very upfront with the information we asked for as well as knowledgeable about the various roofing options they gave us. They took great care in making sure the …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Brett Davis2 weeks ago

    Very professional work! Would highly recommend!!

    Reply from the business

    Thank you so much for the recommendation! We truly appreciate your support and the opportunity to earn your business. It was a pleasure working with you, and if you ever need anything in the future, we're always here to help!

  • 5 out of 5Greg Brown2 weeks ago

    Excellent experience from start to finish. They provided prompt service, an honest and reasonable quote, and professional follow-through while replacing our attic turbines. They even went above and beyond by trimming a few tree branches that were touching the house at no additional charge. I truly appreciated their attention to detail and willingness to help. I would highly recommend this roofing company to anyone needing dependable, honest, and professional service.

  • 5 out of 5Gloria Yake3 weeks ago

    Collins and Son showed up when they said they would. Their crew was very polite and worked hard. Most of the job was done in one day. They had a bit to do on the second day. They cleaned up so well that I was shocked. I didn’t have to clean …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the kind review! We’re glad everything went smoothly and that our team took great care of your home and property. We truly appreciate you trusting Collins & Son Roofing and recommending us to others!

  • 5 out of 5Tammy Lee3 weeks ago

    Wow,they were so nice. Matt Collins came that morning with the crew and they got started immediately and didn't stop til the job was done. They did have their lunch and a couple of breaks. This was one of those HOT days. When they finished, …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much, Tammy! It was a pleasure working with you. I really appreciate your kind words about our crew and the cleanup. Those hot days are tough, but they always give it their best. Thanks again for trusting Collins & Son Roofing with your home!

  • 5 out of 5Paul Gorecke3 weeks ago

    Collins and Son roofing are the only people I would trust with my roof!

    Reply from the business

    Thanks so much for your trust and kind words! That means a lot to us. We truly appreciate the opportunity to be your roofing company and are always here if you ever need anything. Thanks again for choosing Collins & Son Roofing!

  • 5 out of 5Vickie Schrock4 weeks ago

    This is my fourth time using Collins and Son on 2 different houses. Their honesty, professionalism, and unmatched quality are why I keep coming back. Communication was easy and helpful from start to finish. While their quote was slightly higher, the peace of mind that the job is done right is worth it. The crew worked efficiently from dawn until after dark to install architectural shingles, leaving the yard looking spotless. Someone from the company came the next business day to inspect the work and run a final magnet sweep. A truly professional company and crew!

    Reply from the business

    Thank you so much for your continued trust and support! The fact that you've chosen us four times means a lot to me. We work hard to do things the right way, and I'm glad that showed throughout your project. I truly appreciate your recommendation and look forward to being here whenever you need us. Thanks again! - Matt Collins

  • 5 out of 5Bradley WebsterEdited a month ago

    Had a leak in my ceiling that was staining my ceiling so I got on internet to look up roof repair company's in our area. Lots of them but Collins and son had really good reviews so I gave them a call - AM I GLAD I DID. They came out a few …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for taking the time to share your experience! I'm glad we were able to find the leak, explain everything clearly, and get the repairs taken care of quickly. We truly appreciate your trust and your recommendation. It was a pleasure working with you! - Matt Collins

  • 5 out of 5Jordan Dunna month ago

    Collins & Son replaced my roof on 07-02-2026. The process from requesting a quote all the way to installation was professional and well organized. Matt was very understanding when I had to postpone my initial install date due to a family …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the great review and for trusting us with your roof! I’m glad we could work around your schedule and make the process easy from start to finish. I truly appreciate your recommendation and hope everything is going well with your family. - Matt Collins

  • 5 out of 5Rhonda Brady Smitha month ago

    This was an excellent experience from start to finish. We purchased our house in 2022 and knew we would have to replace the roof in a few years. Matt came out gas our roof and inspection and we felt instant trust of his knowledge and professionalism. As part of the package the vents were painted to match and the turbines were replaced. Neighbors have commented about how great it looks. The crew was one of the hardest working groups I have ever seen. THANK YOU!

    Reply from the business

    Thank you so much for the kind words! It was a pleasure working with you, and I'm glad you trusted us with your home. I'm happy to hear you're enjoying the finished roof and that your neighbors have noticed it too. I'll be sure to pass your compliments along to the crew. Thank you again! - Matt Collins

  • 5 out of 5Anthony Russella month ago

    I had my turbine vents replaced. After the installation I received a text from Matt informing me that a damaged turbine was installed by mistake. He sent a tech to replace the damage vent. If he had not notified me, I probably would have never known about the defect. Honesty, professionalism and quality with a company is rare.

    Reply from the business

    Anthony, thank you so much for your thoughtful 5-star review! We truly appreciate you trusting Collins & Son Roofing with your home. While the damaged turbine vent was an honest mistake, we believe doing the right thing is always the right choice. We would rather catch an issue ourselves and make it right than leave something that doesn’t meet our standards. Thank you for recognizing our commitment to honesty, professionalism, and quality. It was a pleasure serving you, and we’re grateful for the opportunity. If you ever need anything in the future, we’re always here to help! — Matt & the Collins & Son Roofing Team

  • 5 out of 5Tommy jamesEdited 2 months ago

    Very satisfied with the roof replacement performed by Collins & Son Roofing. Started and finished all work within the scheduled time and in a safe manner. Kept site clean at all times. Very little disruption to our daily activities while work was being performed.

    Reply from the business

    Thank you for your review! We appreciate your business. Matt & Team

The latest post from this business

Posted by COLLINS & SON ROOFING LLC to their own Google profile 16 days ago. Their words, not ours.

If your roof is leaking, give us a call to take a look. May 12, 2026Call now

What COLLINS & SON ROOFING LLC says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States years in business

    “…With a legacy spanning over 70 years, this family-owned business has been…”

  • Free estimates

    “…Privacy Policy Join Our Team GET A FREE ESTIMATE Select Page #1 Roofing Conway, AR…”

  • Family owned

    “…a legacy spanning over 70 years, this family-owned business has been the go-to choice…”

Other roofers in Conway

Ranked by how many ratings Google has counted.

Other roofers we list in Conway
Roofing contractor
EZ Roofinganswering questions, insurance claim assistance, easy process4.8275 ratings4.4% one and two star(501) 443-7552
HD Roofing and Construction | Conway, ARquick work, insurance claim assistance, new roof5.0176 ratings0.6% one and two star(501) 428-0429
Arkansas Roofing Kompanyroof replacement, big project, respectful staff4.8134 ratings3.0% one and two star(501) 513-9119
Collier Roofing, LLCpromptness, gutter replacement, polite staff4.9127 ratings1.6% one and two star(501) 733-5163
Hometown Roofing, LLCthorough inspection, insurance claim assistance, hail damage repair4.790 ratings5.6% one and two star(501) 301-4473
Diamond State Restoration, LLCinitial inspection, professional crew, responsive staff4.983 ratings2.4% one and two star(501) 764-2103

All roofers in Conway →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 225 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 224, of which 200 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.