Roofing contractor
Cloud9 Roofing LLC
8320 N Oak Trafficway Ste 222, Kansas City, MO 64118
- Google average
- 4.9
- Ratings counted
- 128
- One and two star
- 3 of 128(2.3%)
- Missouri median
- 2.5%
The first three are Google’s own figures for Cloud9 Roofing LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Missouri roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 120 | 94% | |
|---|---|---|---|
| 4 | 5 | 4% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Missouri sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Cloud9 Roofing LLC, most recent first.
- 1 out of 5Stephen Manley2 weeks ago
Business does not honor no soliciting signs clearly posted at front door of residence.
Reply from the business
Stephen, thank you for bringing this to our attention! We appreciate you letting us know as this is a great training opportunity for us. We will address it with our team in training.
- 1 out of 5Tony Halstead5 months ago
Continuing to have auto call system contact me repeatedly and leaving two messages a day then not answering business phone. When I finally got someone after numerous attempts, female employee did not apologize but hung up.
- 1 out of 5Devan Bleyhl2 years ago
Matthias is a nice guy... But he is not the guy you want to deal with if you want things done correctly and get your money's worth.
Reply from the business
I’m sorry you feel this way. If you don’t mind me asking who exactly are you or what project have we done for you that was not up to standards?
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance claims14
- siding11
- gutter replacement7
- hail damage repair7
- personable staff6
- roof quality4
- fast install team2
- detailed estimate2
- fascia repair2
- adjuster meeting2
Other reviews we hold
14 more of the 117 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5tom lindgren4 days ago
Needed a new roof due to hail damage, Cloud9 Roofing worked well coordinating with my insurance to file a claim. Replaced the roof and gutters, they exceeded my expectations, thank you
Reply from the business
Thank you Tom for the great feedback here at Cloud9 about exceeding your expectations.
- 5 out of 5Steven Crosslanda week ago
One of the BEST experiences ever! So professional and the house looks amazing! Mathias did all the leg work and made it very simple for us! His advise is second to none and they will be the only company that will ever work on our house!
Reply from the business
Thank you so much for your incredible review! It truly means the world to our team. We're thrilled to hear you had one of the best experiences and that you're happy with how everything turned out. Making the process simple, stress-free, and delivering exceptional results is exactly what we strive for. Mathias will be honored to hear your kind words. We sincerely appreciate the trust you placed in Cloud9 Roofing, and we're grateful to have earned the opportunity to be your roofing company for years to come.
- 5 out of 5Steve MyersEdited 4 weeks ago
Mathias and Eric are stand-up guys and their crews did a great job with the shingles and then the gutters. I think it would be hard to find a roofing company that you would be any happier with!
Reply from the business
Thank you Steve for your great feedback on Mathias, Eric and the crew and your satisfaction with our company!!
- 5 out of 5theldon womacka month ago
Cloud 9 was great to work with. They guided the entire process including being at my house when the insurance adjusters came. I highly recommend using them if you need a new roof.
Reply from the business
Thank you! Happy to help every step of the way!
- 5 out of 5Janice Wengera month ago
We were referred to Cloud 9 Roofing by a friend for an attic inspection. Mathias was on time, worked quickly, and gave us an easy-to-understand report. My husband and I are senior adults and would not hesitate to recommend or use this company again.
Reply from the business
Thank you Janice for your wonderful feedback!
- 5 out of 5Derrick Weavera month ago
Sophia 👌 the best …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Kim Dyer2 months ago
We are so pleased with every aspect of the service we received from Cloud9 Roofing. From start to finish, the entire team exceeded our expectations.
Reply from the business
Thank you so much Kim for your feedback with us here at Cloud9!
- 5 out of 5A. F.2 months ago
I had a small siding repair, Cloud 9 was prompt, efficient, reasonably priced and very professional in taking care of this problem. I am glad I chose Cloud 9 Roofing.
Reply from the business
Thank you very much for your review! We take pride in assisting our customers promptly.
- 5 out of 5Casey Mcbain3 months ago
Matthias and his team were great to work with. After the recent hail storm that hit our neighborhood, we were inundated with roofers for weeks. Cloud 9 stood out among the others and took great care of us. Our roof went on in one day, only …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the great review and for trusting Cloud9 Roofing! We know things get overwhelming after a hailstorm, we’re glad we could stand out and make the process smooth and efficient for you. It’s great to hear you were happy with the quick turnaround, communication, and how our team handled everything.
- 5 out of 5damon clevenger3 months ago
Had roof and guttering replaced after recent hail storm in Parkville,Mathias and Randy inspected the roof and made the insurance claim process easy,Mathias personally met the claims adjuster on a Sunday to inspect roof,setup the materials …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the great feedback, we really appreciate you sharing your experience! Storm damage can be stressful, so I’m glad we were able to make the insurance process straightforward and run efficiently. Meeting with the adjuster, coordinating materials, and getting your roof and gutters replaced within a tight timeline is exactly the level of service we aim to provide.
- 5 out of 5Brooke Sell3 months ago
This is the first time I’ve had to deal with getting a roof repaired. Taylor who came out for the initial inspection was great, took a ton of pictures and explained everything. Mathias made sure to be available during the insurance adjuster …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We really appreciate you taking the time to share your experience, especially on your first roof repair. That can feel like a big process, so it means a lot to hear that everything went smoothly for you. Thanks again for your trust and for recommending us to your friends and family!
- 5 out of 5Sherry Boyer3 months ago
This is a fantastic company to use for all your roof and guttering needs!
Reply from the business
Thank you Sherry!
- 5 out of 5Vinnie Iuppa3 months ago
Mathias and the team at Cloud9 were amazing to work with. They responded quickly to my request for a roof inspection, provided a well document report with photographs to show the damage my roof had suffered, and then helped to work with the insurance to be sure all the damages were covered. Essentially my entire neighborhood ended up needing new roofs/siding and yet my house was the very first done, and throughout it all Mathias remained in close contact so I knew what to expect. It truly made a complicated situation much easier and I would use them again in a heartbeat.
Reply from the business
Thank you so much Vinnie for the wonderful review on our team and service! Happy to help make this process as easy as possible for you.
- 5 out of 5Eve Supica3 months ago
Cloud9 was outstanding! He came right away. He was friendly, professional and skilled. He did an excellent job of evaluating and photographing our roof, and explained everything to me. I'd hire Cloud9 to do the roof, windows, or siding.
Reply from the business
Thank you so much for your wonderful review!
The latest post from this business
Posted by Cloud9 Roofing LLC to their own Google profile 7 months ago. Their words, not ours.
What is the cost of a roof replacement? The cost to replace a roof can vary widely depending on where you live, your roof’s size, materials, and complexity. Even hidden repairs can come up when tearing off. If decking, flashing, or structural repairs are needed after inspection, that adds cost. Get a professional inspection and estimate with Cloud9 Roofing LLC, every home is different.Feb 25, 2026
What Cloud9 Roofing LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…16) 239-2083 or contact us online for a free estimate for roofing services in Kansas City.…”
Financing available
“…we are pleased to offer Wells Fargo financing options to help you achieve your dream home…”
24/7 emergency call-out
“…Follow Us We Answer 24/7 816-239-2083 Top Family-Owned.…”
Their site also states: family owned.
Other roofers in Kansas City
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Christian Brothers Roofing LLCroof replacement, thoroughness, insurance claim assistance5.01,978 ratings0.8% one and two star(816) 453-7663 | 5.0 | 1,978 | 0.8%15 of 1,978 | (816) 453-7663 |
| JR & Co.roof replacement, insurance claim assistance, full inspection4.8319 ratings5.3% one and two star(816) 587-6148 | 4.8 | 319 | 5.3%17 of 319 | (816) 587-6148 |
| JJ Roofing & Restoration, LLCroof replacement, gutters, new gutters4.9295 ratings1.7% one and two star(816) 200-2648 | 4.9 | 295 | 1.7%5 of 295 | (816) 200-2648 |
| Garcia Roofing Kansas Citynew gutters, insurance claims, gutter replacement5.0212 ratings0.9% one and two star(816) 286-7387 | 5.0 | 212 | 0.9%2 of 212 | (816) 286-7387 |
| Farha Roofinginsurance options, competitive pricing, kind staff4.9180 ratings2.2% one and two star(816) 828-1506 | 4.9 | 180 | 2.2%4 of 180 | (816) 828-1506 |
| Redhammer Roof Group Llcfriendly staff, initial inspection, conscientious team4.9124 ratings0.8% one and two star(816) 965-6220 | 4.9 | 124 | 0.8%1 of 124 | (816) 965-6220 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 128 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 128, of which 117 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.