ClearView Home Services

All 7 of the one and two-star reviews we hold for ClearView Home Services, most recent first.

• 1 out of 5Reza Saffari2 years ago

  I emailed CV for an estimate to clean my gutters. The estimate came back at $250 to clean the inside of the gutters and $220 to clean the outside of the gutters. I opted to just clean the inside of the gutters since the outside wasn't that bad. Two weeks later the technician comes while I wasn't home and cleanse the inside and the outside even though I did not ask for the outside to be cleaned. They billed me $480+ for both even though I only asked for one service. I called to clarify and they insist that I asked for both...not true. I will pay the bill but will not use their services again. It seems to me to be too self serving on their part. Besides, when you clean the inside of the gutters, how much more is it to clean the outside??? The power washer can do both jobs at the same time. It certainly doesn't take twice the amount of time to clean gutters inside and out. To me it seems to be an easy way to "money grab"! No thanks.

  Reply from the business

  I must disagree with you Reza… You were sent the quote in the email you hit the accept button, you also called Amanda and confirmed that you wanted to do everything on the entire quote… We came out, completed the work as you agreed to… And … More

• 1 out of 5JandK FischerEdited 3 years ago

  We have used Clearview in the past. The first time they came to clean our patio covers, it was Kevin, the owner, and he did a great job. The last time the guy was late, considerably late, didn't seem confident with what to do and talked more than he worked. In fact, he had to return the next day to finish the job. The most recent time, we received a reminder email with a discount if we booked early. I called Amanda and put in our usual request (cleaning of two patio covers) with the addition of gutter cleaning because they were advertising a discount for that as well. Appointment and amount was given to me and everything was good. That is until Donald showed up today. Our appointment time was between 9 and 12. Donald showed up at 12 and then told us he had to have his lunch before he started. And then he told us it would cost us an additional $160.00 to complete the job. Say what??? I explained what I had been told by Amanda so he called Kevin who confirmed our job would now cost us more money to complete. When i asked why, he informed me that we were getting a good deal and if we didn't like it, we were free and welcome to go shop around. They say they didn't know they were doing 2 patio covers yet both Amanda and Donald had pictures of both patio covers on their paperwork. Hmmm, so much for customer service. So much for loyal customers. So much for helping small, local businesses and for us using this company again. This is no way to treat customers. You can't change the price of the job at the door. Very disappointing.

  Reply from the business

  Good morning Mrs. Fischer. Yes, you have used our company now on three occasions. The first time was Steve, not me on May 7, 2021. Somehow a mistake was made in your original quote. Our records said that you had 5 glass panels and so you … More

• 1 out of 5The Newest3 years ago

  Your crew power washed the contents of my neighbour's gutter on to my deck that had just been swept for my child to play on.

  Reply from the business

  I am so sorry... We did offer to come and correct or mistake... But we're told it was taken care off and not to come. If we can do anything to restore trust, we would be happy to do that... 😥 …

• 1 out of 5Keith DallasEdited 4 years ago

  Well I waited a weeks for them to come to my house and put up my Christmas lights, the gentleman that came here looked like he didn't want to put up the lights the second he got here then mentioned he spent WAY too much time putting up my lights last year, they come to your house and do a proposal then tell you how much it costs! So the worker is the same gentleman from last year when we used them, he stays for about 20 minutes, doesn't put up the lights then says he has an emergency and needs to leave, i try to call the office to at least get some answers and no one is picking up. No rescheduling, nothing, i took the day off work today for this!

  Reply from the business

  Last year when I gave you the quote, it was for putting up our lights. You told me you wanted us to put up your lights. I measured and gave you the quote, you okayed it. When the service tech arrived, he put up the lights as you wanted … More

• 1 out of 5MikeEdited 5 years ago

  My neighbour has this company do whatever cleaning services they provide and every year the debris from their methods gets all over my house. The owner (Kevin) will fight tooth and nail justifying why this happens and how they will clean it up afterwards but the focus should be prevention, ensuring this doesn't happen in the first place. I chase these guys down every year to ensure they clean up the mess they leave behind and even when they clean it up, it's just more mess for me. I do not hire these guys however I deal with the aftermath of their cleaning services. The debris from the result of their services should be kept localized to the property being worked on. It seems like a simple concept but clearly is lost on these folks. Perhaps using a different cleaning method on specific sides of a house when the proximity is close to neighbouring properties might be a fresh way of thinking here. An additional 15 minutes of due care will not affect the bottomline compared to the negative interactions from the unheard victims of this company's services. I have hired hundreds of different companies for various services across properties and each time the companies have nets, a mesh, guards, or just a modified process to ensure debris is kept localized. Personally, I pride myself in keeping my home clean and ensuring that when I work on my own and others' homes, I ensure ZERO debris (whether it be water, wood, glass, nails, you name it) does not even get near the neighbouring properties. I treat people the way I would want to be treated. And to answer Kevin's statement publicly that he made during a phone call; yes, I even ensure my water sprinklers are not going on neighboring properties. That's how respectful I am when it comes to other people's properties. The bottomline is that if I can prevent it, I do and the best way to do that is to do it right the first time. ClearView Home Services can 100% prevent flying debris, they have the capability to do so but it is

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  As I have stated in ALL our corespondence Reno Mike.. on the BBB site and the same Yelp! review that you posted, If there is ever any mess or mistake made we will always do all we can possibly do to correct the situation.. which Steve did … More

• 1 out of 5YG LQEdited 6 years ago

  Last fall, I hired them to clean my gutter. They dispatched 2 workers to my place, but they left dirty towel in my flower bed, and the gutter still is like waterfall. I have to hire other people to clean my gutter. This time, the worker collected half bag of mud. Clear View wasted my money, and continue to send ads to your mailbox! Actually, I sent email directly after the service, and attached a video about my waterfall gutter, nobody response.

  Reply from the business

  Apparently, you did not contact our office with any deficiencies or we would have dealt with it immediately. I sincerely apologize that somehow we did not meet your expectations. We make our customer satisfaction our No. 1 priority. … More

• 1 out of 5Lynn6 years ago

  I specifically booked for an afternoon appointment for a simple job on November 19 on the phone with their receptionist as I knew a morning appointment would mean it would be too frosty. No one showed up or called to inform me of a cancellation or rescheduling. I then receive an email stating is was supposed to be done the next morning and that it had to be cancelled because it was frosty. They are claiming I had booked a morning appointment. No job big or small should be "no show" by a company because a job was "too $mall." The company didn't even take responsibility for the miscommunication within their staff members. Terrible. I DON'T RECOMMEND

  Reply from the business

  Hello Lynn. I apologize if you felt that your job was too small and that is why we were not able to make the appointment. In truth, we had to rebook or move a number of jobs due to the frost and freezing that happened the night before... … More

• friendly company65
• roof cleaning39
• christmas lights installation29
• friendly crew14
• exterior window cleaning11
• siding cleaning10
• patio cover cleaning7
• moss removal7
• estimate process6
• eave trough stain removal2

14 more of the 25 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Brownlee Maureena week ago

  I had my windows cleaned - Brandon was very pleasant and professional. My windows look great!

• 5 out of 5Terry MurphyEdited 2 weeks ago

  Over the years we have always had first class service from ClearView. So glad they have now included Christmas light installation, they did a great job on our house.

  Reply from the business

  Thank you so much for your kind words and for being a loyal ClearView customer over the years. We are thrilled to hear that you've consistently received first-class service from us. It's wonderful to know that our Christmas light … More

• 5 out of 5Vivian Harris2 weeks ago

  We just had our gutters cleaned inside and out and our windows washed inside and out. Patrick was our technician and he was super friendly and did an awesome job! I highly recommend ClearView!

• 5 out of 5Nazmin SachedinaEdited 3 weeks ago

  I am always happy when I get service from Clearview home. I had them come and clean the patio cover. The job was done better than i expected. The best thing is that they always clean more than their share. They go beyond. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the wonderful review…😃 …

• 5 out of 5Barbara Geddes3 weeks ago

  V. Happy with exterior window cleaning of Clearview. I hired them first time 10/11 years ago and I’m still with them! V. Satisfied customer !

• 5 out of 5Gord & Colleen Groff4 weeks ago

  They were on time, very polite and cleaned up after their work. We were very happy.

• 5 out of 5Rosemary StewartEdited 4 weeks ago

  The windows look great both inside and out. Patrick did a great job.

  Reply from the business

  Thank you for the great review…😃 …

• 5 out of 5Tom MannallEdited a month ago

  Excellent experience from the initial estimate process to the final result. Highly recommended!

  Reply from the business

  Thank you for the great review…😃 …

• 5 out of 5maddie maea month ago

  Very pleased with the excellent work Andrew and Branden did cleaning our gutters, roof and deck cover. Have always been pleased and satisfied with any work done by ClearView.

• 5 out of 5Rob SheridanEdited a month ago

  Good communication, pleasant staff. Job done well with a cleanup! Used their services for years now.

  Reply from the business

  Thank you for the wonderful review… it really means the world to us…😃 …

• 5 out of 5Homa FEdited a month ago

  Excellent service. Called to let me know that they would starting a little later due to the weather conditions which shows they are taking into consideration how it would affect the quality of work. Which I was quiet happy about. I would rebook with them again. The technician was polite and answered all my questions.

  Reply from the business

  Thanks so much Homa, we look forward to having you as a return customer in the future!

• 5 out of 5carmen rotellaEdited a month ago

  Excellent work! Very professional and personable. I am looking forward to seeing them again for another project!! Thanks so much!

• 5 out of 5Petra BoscherEdited a month ago

  We called Clearview again to clean the face of our gutters and our solar panels. Great service and courteous company. I could tell they knew what they were doing when cleaning the solar panels. Thumbs up again!

  Reply from the business

  Thanks so much for the kind words! We're really glad we could get your gutters cleaned in time before the snow hit. I'll pass along your shout-out to Amanda who helped you—she’ll love hearing it! We always aim to be professional and courteous, and it’s great to know that came through. Looking forward to helping you again in the future! – The ClearView Home Services Team 😊

• 5 out of 5Lisa Wilea month ago

  The team at ClearView Home Services was extremely professional, polite and great communication throughout the process. They stand by their policy to provide excellent service. I would highly recommend them.

• Warranty offered

  “… Satisfaction Guaranteed Our #1 priority is your complete…”

• States years in business

  “… Trusted & Experienced We have more than 25 years of experience in the industry. We may…”

• States a founding year

  “…EOWNERS SAY What You Can Expect From Us Since 1988, Trust, Experience, Reliability…”