Chucktown Roofing

The only one or two-star review we hold for Chucktown Roofing.

• 1 out of 5Chris Schultz2 days ago

  UPDATE — My Concerns Have Now Increased Significantly I previously posted this review to warn other homeowners about my personal experience with Chucktown Roofing Midwest and the representatives currently going door-to-door in Northwest Indiana following the recent storms. Unfortunately, what happened after I posted my review has given me an entirely new reason for concern. At approximately 9:00 AM on a SUNDAY, another individual representing himself as an “owner” of the company came to my private residence specifically regarding my Google review. During that interaction, I was threatened with legal action and a cease-and-desist over the concerns I had posted. That raises a serious question for me: Why would a legitimate, professional business respond to a customer's critical review by sending someone identifying himself as an owner to the customer's HOME at 9:00 on a Sunday morning to threaten legal action? There are many professional ways a business can dispute a review. They can respond publicly on Google, contact the customer through normal business channels, provide documentation correcting anything they believe is inaccurate, or have an attorney communicate in writing. Showing up at my home on a Sunday morning is not a response I expected from a professional business, and the experience only increased my concerns. For context, my original concerns began when a representative came to my home following the storms offering assistance with my roof and insurance claim. I was presented with a document described as a “Work Order.” After reading it carefully, I discovered that it contains substantial contractual provisions involving insurance proceeds, payment obligations, supplements, cancellation/liquidated damages, arbitration, attorney fees, and other obligations. I also raised concerns about individuals representing themselves to me as “owners” and my inability to independently reconcile those representations with the public business information I found.

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Chris we do not have record of you as a client or resident in South Carolina. You are referring “Midwest” in your review. This Google account does not service that area.

• insurance claim assistance13
• smooth process9
• new roof8
• quick work5
• easy roofing process3
• damage assessment3
• courteous and patient staff3
• quick process3
• easy scheduling2
• fast response2

14 more of the 105 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Katelin Noel4 weeks ago

  Chucktown Roofing was professional, responsive, and great to work with from start to finish. The team communicated well, delivered quality work, and made the entire process easy. Highly recommend them to anyone looking for a reliable roofing company!

  Reply from the business

  Thank you, Katelin!

• 5 out of 5Billy Hancock4 months ago

  I needed a new roof and I needed it fast. There was only one place to call. Chucktown Roofing. Truly professional outfit. Masterful job from Brandon and his crew. Big shout-out to Sam. He's been extremely helpful in guiding me through the process.

  Reply from the business

  Thank you Billy!

• 5 out of 5Julia Kirsling5 months ago

  Thank you Chucktown Roofing for making the process of replacing our roof seamless. Blake our Project Manager and Brian CTR owner are true professionals. They took care of everything and addressed all of our concerns. The crew that completed …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hey Julia!! I am so glad you’re happy with the new roof! And just in time for the rain! Thank you for the review!! -Brian

• 5 out of 5Cynthia Burgess6 months ago

  Ctr is the best roofing company in the state of s.c Brandon came out on a Sunday looked at my rooftop toll me what was the problem and from that day until the day my roofing was done he stayed by my side he answered my every phone call he spoke with the inspector the insurance company and even the mortgage company to get every thing done for me and that ment a great deal to me being a single women nor knowing any thing about any thing especially having a new roofing put on a house , Brandon keeps his word and his crew did a beautiful job love my new roofing and got my copleated paper work the next day after the roofing was done Chuck town roofing is the real deal there the best in the game Brandon has a friend for life now me

  Reply from the business

  Thank you!

• 5 out of 5Hoyle Kip Vinson Jr6 months ago

  Great company to work with! The work was great! Jessica Sherril was in top of all the work and helping with any concern I had

  Reply from the business

  Thank you, Kip

• 5 out of 5Suzanne Sprenger9 months ago

  I am incredibly pleased with my metal roof replacement by Chucktown Roofing. Brian, Cayman and crew are true professionals, addressing my concerns with courtesy and patience. Communicating with me throughout and providing pictures of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the review!

• 5 out of 5Jack Yates9 months ago

  Had a great experience! Would definitely use again.

  Reply from the business

  Thank you, Jack. Enjoy your new roof.

• 5 out of 5Megan Flynn9 months ago

  The entire team at Chucktown Roofing were professional, informative, timely, and an overall joy to work with. Brian and his team made the process of getting a new roof as smooth and easy as possible. Highly recommend!

  Reply from the business

  Thank you, Megan!

• 5 out of 5LaVonne Knott11 months ago

  All of the people we dealt with at Chucktown Roofing from the top guys down to the installers were great. We never had a problem and we have told our neighbors what a great job they did and what a great company they are to work with. We …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you LaVonne!

• 5 out of 5arkeem_scope11 months ago

  Great roofing job will highly recommend 🔥🔥 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you!

• 5 out of 5Nicolas -11 months ago

  Chuck town roofing is phenomenal and on a timely manner and professional!!

  Reply from the business

  Thank you!

• 5 out of 5Brandon brown isturiz11 months ago

  Brain at chucktown roofing was an absolute pleasure to work with. Reach out to him for all your roofing and solar needs. 10 out of 10

  Reply from the business

  Thank you, Brandon

• 5 out of 5Jeff Brubaker11 months ago

  Very pleased with the service I received. The installation went very smooth. The crew were very professional. The clean-up after the install was excellent. The staff provided excellent communication. Highly recommend.

  Reply from the business

  Thank you, Jeff

• 5 out of 5Hoyle Kip Vinson11 months ago

  Chucktown was outstanding! They helped us take on the insurance company and when we won they did a great job on each of our roofs. It looks great and they made sure we are now up to code and buttoned up so we have no more leaks.

  Reply from the business

  Thank you Kip!!

• Licensed

  “…LICENSED, BONDED, & INSURED Fully licensed…”

• Warranty offered

  “…installation backed by our lifetime warranty Storm Damage We'll restore your…”

• Free estimates

  “…Roof Repair Schedule a free inspection and we'll find and fix the…”

• Family owned

  “…Why Choose Us? We're a family-owned roofing company that treats every…”

Their site also states: insured, bonded.