Roofing contractor
Certified Roofing Solutions, LLC
3273 NW 27th Ave, Ocala, FL 34475
- Google average
- 4.9
- Ratings counted
- 646
- One and two star
- 18 of 646(2.8%)
- Florida median
- 2.5%
The first three are Google’s own figures for Certified Roofing Solutions, LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Florida roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 613 | 95% | |
|---|---|---|---|
| 4 | 8 | 1% | |
| 3 | 7 | 1% | |
| 2 | 1 | 0% | |
| 1 | 17 | 3% |
About typical — the typical roofer in Florida sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 14 one and two-star reviews we hold, most recent first.
- 1 out of 5Michael Kreher5 months ago
If we could give it zero stars we would. As a senior living on a fixed income this company took advantage and should be ashamed. We had some roof shingles damaged from some storms. They came out and said we had areas on the roof apex that …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are sorry to hear that you were disappointed with your experience. Our goal is always to provide quality workmanship and honest service at fair market pricing. The cost of a professional roof repair is based on much more than the time spent on-site. It includes the expertise required to properly diagnose roofing issues, the labor and materials needed to complete the repair, licensing, insurance, safety requirements, scheduling, and the operational support necessary to stand behind our work. Before any work was performed, we provided a written estimate outlining the scope of the repair and the associated cost, which was approved prior to scheduling the work. While the repair itself may have appeared simple, it was completed by a trained roofing professional with the experience necessary to identify and address the issue correctly. We understand that not everyone will agree with the value of professional roofing services, but we take pride in providing quality roof repairs and standing behind our work. We appreciate your feedback and wish you the very best moving forward. — Certified Roofing Solutions
- 1 out of 5Rebecca Younga year ago
If you are looking for a company that producing shoddy work and doesn't stand behind their guarantee, then this is the company for you. BUT, if you're looking for a company that is honest, dependable, shows up when schedules, and does the …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Chips O'Tool2 years ago
I don't like to write bad reviews, but this was not a good experience. I could not get them to give me an estimate on a metal roof. After months of …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Jazmin Moona2 years ago
Very deceitful company. Roof was replaced a little over two months ago and they’ve already had to return twice to make repairs due to poor workmanship. Additionally, their laborer has placed a Mechanic’s Lien on the property, along with …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Josh Jones2 years ago
So here is a complete detail of my experience so far. Nick was great on the sales team and cut right to the chase on price. I love that versus other salesman who took 3 hours to give me a quote while I watched a drawn out presentation. They came out 4 weeks later and got the roof installed in one day. I was surprised that they knocked it out that quick. However, a few days later I noticed the old satellites that were going to be removed were thrown onto an old mower and the hood was smashed. And the cables were hanging from my soffit. Out of all the places to throw it they throw it on my mower. I was also shocked because the lead called me and assured the project went well and asked for a good review. The mower was old and I know crap happens sometimes but I figured someone might have said something or did a walk around and would have at least mentioned it. Then I text the lead explaining what I found and sent photos and the response was "I apologize that that happened. But is that mower in running condition it looks like it's been sitting there for a while." So if you have something that doesn't look like it has value on your property it's liable to get smashed and forgotten. The roof itself looked good. But the customer care and consideration brings it down to a 1 star. I'm hoping the siding, soffit, fascia, and gutters will go better with Certified Roofing Solutions.
- 1 out of 5ilker Binal2 years ago
Certified Roofing Solution recently completed the replacement of my entire roof on 09/27/2023. Unfortunately, due to a failure to adhere to county guidelines, Pasco County has yet to approve the inspection, and this situation has persisted for the past month and a half. Instead of providing clear communication and addressing the priority of rectifying the situation, the company associate repeatedly reassured me not to worry. Regrettably, this assurance does not alleviate the impact of the delay significantly exceeding the initially anticipated one-week inspection process. The prolonged inspection delay has not only disrupted the completion of the roofing project but has also put my solar installation on hold, resulting in an unexpected financial burden.
- 2 out of 5Linda Massey2 years ago
All I'm going to say on line is I had 4 bids. This was not the highest buy no means, but I did not appreciate the sales process. I'm sure the Company is wonderful based on the reviews, however the situation with me was not pleasant. I will not comment further, other than, thank you for taking the time to read this.
- 1 out of 5DM _Edited 3 years ago
Quick update: it's been months, and I'm still paying the price for hiring this company. Driving on the lawn I got a roof nail in my tire. ______________________________________ I would not recommend hiring this business for your roofing project. The business uses or condones deceptive practices to get you to hire them, and trash/metal debris was left in the yard (see picture). In short; 1. I wanted a specific color for my roof, 2. Representative states they don't normally offer that brand of shingles but he can get it for me. 3. Representative asks me to sing on one of the colors they do offer to get the process going. 4. The representative forgets/doesn't care about my request and completes the job with their color. 5. I now have the wrong color on my roof. I wrote an email to the business about my concern and to attempt to find a solution. I did get a representative on the line who graciously reminded me they have my signature on the color that was done (telling me I have no legal recourse) and "generously" offered a 1.5% discount on the job. I mean, WOW! I can almost pay a bill with that. It would have been better to have had a great experience like the rest of the reviews, unfortunately it didn't happen that way. Now I'm stuck with the wrong roof color for decades to come. I was told "higher ups" are aware of the situation, so I gave them time to reach out to me. Its been weeks... nothing.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- courteous staff51
- new roof installation48
- inspection44
- estimate21
- efficient crew14
- metal roof12
- property cleanup8
- shingle roofs4
- certified roofing2
- no leaks2
Other reviews we hold
14 more of the 511 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kyle Fowlesa month ago
Certified roofing solutions installed a Gaf HDZ pewter grey shingle over a Gaf Weatherwatch IWS peel and stick and it looks amazing. They were a delight to work with from Scott, our sales rep to Matt, our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the amazing review! We're thrilled to hear you're happy with your new GAF HDZ Pewter Gray roof and that Scott, Matt, and the crew made the process smooth from start to finish. We truly appreciate your trust in our team, and your recommendation means a lot. Enjoy your new roof!
- 5 out of 5CATHERINE KRALIKEdited a month ago
Where do I begin this company is simply amazing. They did everything perfect. The crew from start to finish was just perfect. We used Certified Roofing twice now and the team is dedicated to assuring you it will end up perfect. Dennis Lach …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Catherine, we can't thank you enough for your beautiful, 5-star review of our company! Your comments have been shared with our entire Certified Team & they are all so grateful for your recognition of their dedication & hard work! It was truly a pleasure working with you & providing you with the exemplary roofing experience that you deserve.
- 5 out of 5Joe Musselmana month ago
Certified Roofing Solutions installed a Mocha Tan standing seam Gulflock system with high temp gulf shield peel and stick directly to our deck as well as pressure cleaning and restoring our elite panel roof with Gaco s4200. Not only was the whole process presented with a “no-pressure” approach but everyone was extremely communicative during the process. Matt (project foreman) was highly responsive to any questions we had. After the roof was completed, Matt ensured our property was cleaned up to pre work condition.
Reply from the business
Thank you so much for the kind words and for trusting our team. We're glad we could make the process straightforward and keep you informed from start to finish. We'll be sure to share your feedback with Matt—he'll really appreciate it. It was a pleasure working with you, and if you ever need anything down the road, don't hesitate to reach out!
- 5 out of 5Peter Banfea month ago
Great job. This is our second roof Certified has done for us. There were a couple of issues with rain and crews but their customer service was absolutely super. Matt and Marty stepped in and made sure everything was handled above our expectations. This kind of integrity is the true measure of a company, putting the customer first and making things right.
Reply from the business
Thank you for trusting us with your home again! We really appreciate your patience and are glad Matt and Marty were able to get everything taken care of. Thanks for recognizing our team's commitment to making things right. We're grateful for your support and look forward to helping you again in the future!
- 5 out of 5Tommie Jonesa month ago
After searching for installers to install gutters at my home, I selected certified roofing and it was a very good choice. The team came out and installed the gutters it took the whole day, but It was worth the wait. As I watched the crew work, it was obvious they were there to take care of everything as contracted and they came through.
Reply from the business
Thank you for choosing Certified Roofing Solutions, LLC! We're so glad you're happy with your new gutters. Our team takes pride in doing the job right, and we're happy to hear their hard work showed. We truly appreciate your kind words and your business!
- 5 out of 5Merio Jackson2 months ago
Normally I don’t leave reviews. Not because I’m against them, I just never care to get around to it. I wanted to make sure I got around to this one. I was well pleased so I’ll just turn this review into a thank you. Thank you Hunter Moore …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Merio, for sharing your experience and for taking the time to leave a review. Knowing that you don't normally write reviews makes your feedback especially meaningful to our team. We're thrilled to hear about your experience with Hunter Moore. Providing clear communication, prompt responses, and dependable service is at the core of what we do, and Hunter consistently goes above and beyond to make sure our customers are taken care of. Your comments about his professionalism and follow-through mean a great deal because those are qualities we value highly at Certified Roofing Solutions. As a company, we believe that great roofing service starts with trust. Whether we're installing gutters, helping with a roof repair, identifying storm damage, extending the life of an existing roof, or providing a complete roof replacement, our goal is to give homeowners honest recommendations and solutions they can feel confident about. We're especially glad to know that Hunter was able to help protect both your property and your budget. Thank you for your recommendation and for trusting Certified Roofing Solutions. We'll be sure to share your kind words with Hunter and the rest of the team. Customers like you are the reason we work so hard to deliver an exceptional experience every day. — The Certified Roofing Solutions Team
- 5 out of 5J P2 months ago
Nick was very helpful in arranging our roof replacement and helping us coordinate with the previous owners that were paying the bill for the replacement.
Reply from the business
Thank you so much for the great review! We’re glad Nick was able to make the process smooth and stress-free. We truly appreciate you choosing Certified Roofing Solutions!
- 5 out of 5Paul Seegers2 months ago
We had a large leak appear after a strong storm on Memorial weekend. We called the next morning and Certified was out within three hours. Matt the project manager did a great job locating the leak and securing a fix. Highly recommend these folks.
Reply from the business
Thank you, Paul, for taking the time to share your experience and for recommending Certified Roofing Solutions. We know how stressful it can be to discover a major roof leak after a storm, and we're glad our team was able to respond quickly and help protect your home. Matt is a great asset to our team and takes great pride in helping homeowners navigate urgent roofing issues, and we're pleased to know that he was able to quickly locate the source of the leak and secure an effective roof repair. At Certified Roofing Solutions, we understand that storm damage roof repairs often can't wait. That's why we work hard to provide prompt communication, rapid response times, and professional service when our customers need us most. Whether it's a new construction roof installation, storm-related damage, roof repair, or a full roof replacement, our goal is always to deliver dependable solutions and peace of mind. Thank you again for your trust, your recommendation, and the opportunity to serve you. We'll be sure to share your kind words with Matt and the rest of our team. — The Certified Roofing Solutions Team
- 5 out of 5Nancy Kliewer3 months ago
We were very impressed with everyone we interfaced with at Certified from the start talking with the office personnel to Nick to Marty and to Marlon and his crew . They were all very professional , knowledgeable and personable. The 5 man …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words and for trusting Certified Roofing Solutions with your roof installation project. We truly appreciate you recognizing the efforts of our office staff, Nick, Marty, Marlon, and the crew. Our team takes great pride in providing professional service, quality workmanship, and a smooth experience from start to finish. We’re glad to hear the project was completed efficiently and that the cleanup met your expectations as well. Thank you again for the recommendation and for choosing Certified Roofing Solutions for your new roof.
- 5 out of 5Rico Nelson3 months ago
Everyone top to bottom was great and I got a nice roof for a good price.
Reply from the business
Thank you for choosing Certified Roofing Solutions for your roofing project. We’re glad to hear you had a great experience with our team from start to finish and that you’re happy with your new roof. Providing quality roof installations at a fair price while delivering excellent customer service is always our goal. We truly appreciate your support and recommendation
- 5 out of 5Ellen Guerrera3 months ago
Our roof was completed a few weeks ago. We were very pleased with the whole job. Done on time, clean up was great. Very professional. A small glitch at the end was worked out to both parties satisfaction. I would certainly recommend this company to anyone looking for a roofing contractor.
Reply from the business
Thank you so much, Ellen, for your thoughtful review and for trusting Certified Roofing Solutions with your roof replacement! We’re glad to hear the project was completed on time and that our crew maintained a clean and professional job site throughout the process. That’s something we take a lot of pride in on every roof repair and roof replacement we complete. We also appreciate your understanding as we worked through that final detail—our goal is always to make sure everything is resolved to your satisfaction. It means a lot that you’d recommend us to others looking for a reliable roofing contractor. If you ever need anything in the future, whether it’s roof repair, maintenance, or another roof replacement, we’re always here to help!
- 5 out of 5ShaliniEdited 4 months ago
I am blessed to have found Certified Roofing Solutions for my gutter installation. If you’re looking for a reliable gutter installation company, they are the one you should call. The entire team shows professionalism, genuine care, and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the thoughtful review and recommendation. We’re grateful for the opportunity to help with your gutter installation and are glad you had a great experience with our team. Providing quality workmanship, reliable service, and standing behind our work is very important to us. We truly appreciate your support and your trust in Certified Roofing Solutions.
- 5 out of 5Suzanne Cowles4 months ago
This roofing company is the best. Their excellent customer service from start to finish made an expensive reroof project an orderly process. Everyone in the company from the sales rep to the office admin were knowledgeable, professional and helpful. The materials are top notch with an awesome warranty. The workmanship was quick and high quality. Our house looks great and really stands out from our neighbors. I highly recommend this company for their excellence and cost-effectiveness!
Reply from the business
Thank you so much, Suzanne, for your amazing feedback! We’re honored you chose Certified Roofing Solutions for your reroof (roof replacement) project. We understand that a roof replacement is a big investment, so it means a lot to hear that our team made the entire process feel smooth and organized from start to finish. From our sales team to our office staff, we strive to provide knowledgeable, professional service on every roof repair and roof replacement project. We’re especially glad you’re happy with the quality of the materials, workmanship, and warranty—those are all key parts of delivering long-lasting results. And hearing that your home stands out in the neighborhood is the cherry on top! Thank you again for your recommendation. If you ever need anything in the future, we’re always here to help!
- 5 out of 5Morrie Cook4 months ago
Overall, a great process. Great sale, communication, installation, and follow-up.
Reply from the business
Thank you, Morrie, for your feedback and for choosing Certified Roofing Solutions! We’re glad to hear you had a great experience from start to finish—from the initial consultation through communication, installation, and follow-up. Providing a smooth and reliable process is what we strive for on every roof repair and roof replacement project. We truly appreciate your support and are here anytime you need us in the future!
The latest post from this business
Posted by Certified Roofing Solutions, LLC to their own Google profile 4 months ago. Their words, not ours.
📍 Apalachicola, FL Certified Roofing Solutions recently completed this standing seam metal roof installation in Apalachicola. Metal roofing continues to be a popular choice along Florida's Gulf Coast thanks to its durability, energy efficiency, and ability to withstand coastal weather conditions. · Free Roof Inspections · Metal Roofing · Roof Replacements · Roof Repairs · Residential & Commercial Roofing If you're considering a metal roof in Apalachicola or the surrounding area, contact our team today. #ApalachicolaRoofing #FranklinCountyRoofing #StandingSeamMetalRoof #MetalRoofing #CertifiedRoofingSolutions Jun 30, 2026
What Certified Roofing Solutions, LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Contractor for over 22 years and fully licensed and insured, providing homeowners and…”
Insured
“…State Certified & Fully Insured State Certified Roofing Contractor…”
Warranty offered
“…materials, project scope, pricing, warranty options, and available financing. 4…”
States years in business
“…State Certified Roofing Contractor for over 22 years and fully licensed and insured…”
Free estimates
“…Financing About Contact (800)-647-0986 Free Estimate GAF 3-STAR PRESIDENT’S CLUB AWARD…”
Financing available
“…Our Financing Partners Flexible Roofing Financing Options Explore financing options that can…”
24/7 emergency call-out
“…Learn More → Emergency Roof Repair 24/7 emergency roof repair services for…”
Other roofers in Ocala
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Roofing Pros USAroof replacement, insurance claim assistance, new roof4.81,194 ratings3.2% one and two star(352) 581-7333 | 4.8 | 1,194 | 3.2%38 of 1,194 | (352) 581-7333 |
| Thomas Roofing of Central Florida - Ocala Roofing Contractorestimate, inspection, courteous crew4.9387 ratings1.8% one and two star(352) 625-7663 | 4.9 | 387 | 1.8%7 of 387 | (352) 625-7663 |
| Big D Don Stauss Roofing Servicesnew roof, competitive pricing, initial inspection4.7364 ratings6.0% one and two star(352) 236-2959 | 4.7 | 364 | 6.0%22 of 364 | (352) 236-2959 |
| Action Roofingknowledgeable staff, answering questions, smooth process4.9287 ratings1.7% one and two star(352) 607-4741 | 4.9 | 287 | 1.7%5 of 287 | (352) 607-4741 |
| The Roof Guysroof replacement, timeliness, courteous staff5.0278 ratings0.4% one and two star(352) 605-7513 | 5.0 | 278 | 0.4%1 of 278 | (352) 605-7513 |
| Bold City Roofing and Solarroof replacement, quick response, fair pricing5.0183 ratings0.5% one and two star(888) 994-3277 | 5.0 | 183 | 0.5%1 of 183 | (888) 994-3277 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 646 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 573, of which 511 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.