Castle Roofing Group

All 5 of the one and two-star reviews we hold for Castle Roofing Group, most recent first.

• 2 out of 5Jerriel Lewis4 years ago

  I had my roof replaced by Castle roofing through my insurance (wouldn’t have been my choice). Most of the process went by smoothly. Besides they did not come the day they were scheduled. Had to wait an addition week. Once they were done, I found nails in my driveway, the shrubs and my grass ( I have two small children 😡). I have been waiting 3 weeks to get a wind/storm report to provide to my insurance. Every time I call I get that run around and Ramon and Tyler (project managers ) won’t return my calls. This sucks. I wish I had a choice for the service provider, definitely would have chosen a different one.

• 1 out of 5Dog Tuff5 years ago

  No longer offer any repair service, only interested in work for a full roof replacement.

  Reply from the business

  Due to high demand we are not doing repairs at this moment. We're very sorry for the inconvenience, and we appreciate your understanding.

• 1 out of 5philip lechman5 years ago

  Very disappointed. I called about my roof leaking directly into my home, and needing tarps. I was told I would be called back in 10 mins. Nobody ever called.

  Reply from the business

  Philip, we are very sorry we could not get back to you on Thursday. However, we reached out to you three times on Friday by phone call and text. Your business is very important to us, so in order to make it up to you we want to offer you a complimentary service. Please call us at (407) 477-2823. We appreciate your understanding and patience.

• 1 out of 5Lucinda Roth5 years ago

  After agreeing to do the job, 2 wks later on the first date they scheduled to repair they never showed. Then two days later they called and Ramon said they decided to not do the job after all costing us time and money.

  Reply from the business

  Lucinda, we understand your frustration. We always try to do what is best for the customer, and we are so sorry that we were not able to help you with your roof.

• 1 out of 5Mr JNK7 years ago

  Called & requested an estimate. Spoke to a woman about it for at least 5 minutes. 2 weeks later & nada.

• roof replacement28
• excellent work27
• tarps5
• quoting5
• meticulous cleanup3
• efficient crew3
• honest estimates2
• explaining the process2
• landscaping protection2
• informative staff2

14 more of the 206 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Karen Quinn4 months ago

  Great company,,

• 5 out of 5Jason Harveland4 months ago

  If you want an honest dependable roofing company, look no further than Castle Roofing! The workmanship was outstanding, finished in one day! Thank you Castle Roofing team, you are the best!

  Reply from the business

  Dear Jason, Thank you so much for the amazing review! We’re thrilled you found Castle Roofing Group to be honest, dependable, and efficient. Delivering high-quality workmanship with a fast, one-day roof installation is exactly what we strive for on every project. We truly appreciate your trust and kind words! If you ever need roof inspections, storm damage repairs, or preventative maintenance, our team is always here to help protect your home. Thanks again for choosing Castle Roofing Group!

• 5 out of 5Cynthia SimsEdited 5 months ago

  Amendment to my first review ;: This company has done the most outstanding job. I was working in the planter areas and typically i will find roofing nails or trash after my house is reroofed. they did such an excellent job i did not find 1 nail or piece of trash. Their responsiveness to every detail on this project was excellent. The job is now complete and I couldn't be happier. first review: The job is not 100% complete yet. Some Work on the chimney and roofing inspections , yet to be done, But so far , i'm extremely satisfied with the workmanship , the timeliness And the people I was in contact with. I was never kept waiting when I made a call with a question. I highly recommend this company for your roofing , needs

  Reply from the business

  Dear Cynthia, Thank you so much for your thoughtful feedback and recommendation! It means a lot to hear that you’re extremely satisfied with our workmanship, timeliness, and communication. That’s exactly the standard Castle Roofing Group strives for on every roof replacement and repair project. Thanks again for trusting Castle Roofing Group!

• 5 out of 5Chris Shapiro5 months ago

  Prompt estimate. Fair price. On time service as scheduled. Quality job. Well done Castle Roofing Group. Highly recommend.

  Reply from the business

  Dear Chris, Thank you for the fantastic feedback! We’re so glad you appreciated the prompt estimate, competitive pricing, and on-time roofing service. Our team takes pride in delivering quality workmanship and a smooth, professional process from start to finish. If you ever need roof inspections, storm damage assessments, chimney repairs, or gutter services, Castle Roofing Group is here to help protect your home for years to come. We truly appreciate your recommendation and look forward to serving you again!

• 5 out of 5Guerin Scherpf6 months ago

  Castle roofing made the whole process easy! They did a very good job on my roof and included rebuilding the chimney due to rot. It all looks great and everyone in the office is super friendly.

  Reply from the business

  Dear Guerin, Thank you for the wonderful feedback! We’re thrilled that Castle Roofing Group made the process easy and delivered high-quality results on your roof replacement and chimney rebuild. Addressing issues such as chimney rot while ensuring everything looks great is a key part of our commitment to long-lasting craftsmanship. Thank you for choosing Castle Roofing Group—we’re here whenever you need us!

• 5 out of 5Maria Napolitano9 months ago

  Castle Roofing Group did an excellent job replacing a storm-damaged roof at one of our managed properties. Their team was professional, efficient, and easy to work with. Great communication and quality workmanship.

  Reply from the business

  Dear Maria, Thank you so much for your kind review! We’re thrilled that your experience with Castle Roofing Group was professional, efficient, and stress-free. Our team takes great pride in delivering high-quality roofing solutions and clear communication every step of the way, especially when it comes to storm damage repairs. We’re glad we could help restore your managed property quickly and with care. We truly appreciate your trust in Castle Roofing Group and look forward to working with you again!

• 5 out of 5Grace Smith10 months ago

  Castle Roofing layed a new roof on my home two weeks ago. They were timely when delivering the shingles as well as the dumpster. They began a bit before 7 am and finished around 6 pm or so. I had to have 20 pieces of plywood replaced and they let me know before they did it and my gutters were not in good shape and they also removed them and threw in their dumpster. When done they were meticulous about cleaning up the front, the back and even my back porch. I highly recommend Castle Roofing Group!

  Reply from the business

  Dear Grace, Thank you so much for sharing your experience! We’re thrilled with how smooth the process was and that our team delivered quality workmanship while keeping everything on time and tidy. At Revel Home Service, we believe in the same values of timeliness, transparency, and thorough care — whether it’s solar panel repair, inverter replacement, or preventive maintenance. We look forward to serving you again soon.

• 5 out of 5Shiree Nichols10 months ago

  Castle roofing is honest in their estimates, they communicate well, they did my roof in one day. All my friends who have used them say the same thing. Great company.

  Reply from the business

  Dear Shiree, Thank you so much for sharing your experience! We’re thrilled that you found Castle Roofing Group honest, efficient, and communicative — finishing your roof in one day is exactly the kind of quality workmanship and professionalism we strive for. Along with new roof installations, we also provide roof inspections, repairs, and preventative maintenance programs to help extend the life of your roof and protect your home for years to come. We’d be honored to assist you or your friends again in the future.

• 5 out of 5Peter Lorie11 months ago

  Very professional staff and top quality job. Very pleased with our new roof.

  Reply from the business

  Dear Peter, Thank you so much for your kind words! We’re thrilled you’re pleased with your new roof and that our professional staff delivered the top-quality job you deserve. At Castle Roofing Group, we take pride in combining excellent workmanship with reliable service to give every homeowner peace of mind. If you ever need follow-up maintenance, gutter installation, or even help with storm damage inspections in the future, our team will be ready to assist. We truly appreciate your trust in us and look forward to serving you again!

• 5 out of 5Matt11 months ago

  Professional, Punctual, Organized and Quality Workmanship. This is the 2nd property they have re-roofed for me in the last 6 years and I expect it will not be the last.

  Reply from the business

  Dear Matt, We’re thrilled that our team’s professionalism, punctuality, organization, and quality workmanship have earned your confidence over the years. It means a lot to us to be your go-to roofing company. We look forward to working with you again and appreciate your recommendation!

• 5 out of 5Wilibardo Rosario Morales11 months ago

  Everyone was very professional: Jaime, Ramon, the roofers, the entire office team kept me informed, and the team was very organized. Everything went according to plan.

  Reply from the business

  Dear Wilibardo, Thank you so much for your kind words! We’re thrilled that our roofing crew provided professional service and that the office staff kept you informed every step of the way. At Castle Roofing Group, we take pride in providing professional, organized, and seamless service so our customers can feel confident and stress-free throughout the entire roofing process. If you ever need roof inspections, maintenance, or gutter and ventilation upgrades in the future, our team would be happy to help! (Translated by Google) Dear Wilibardo, Thank you so much for your kind words! We are pleased that our roofing team provided you with professional service and that the office staff kept you informed every step of the way. At Castle Roofing Group, we pride ourselves on providing professional, organized, and seamless service so our customers can feel confident and stress-free throughout the entire roofing process. If you ever need roof inspections, maintenance, or gutter and ventilation upgrades in the future, our team would be happy to help!

• 5 out of 5Tran De Jesusa year ago

  WONDERFUL family owned company, very pleased with the entire staff, installation, and product. We have dealt with several other roofing companies in the past and Castle has by far been the BEST experience and we would highly recommend them to our families and friends. The whole process was smooth and we were well informed with what to expect and given accurate time lines. The double crew worked hard and efficiently and was well managed by Juan. He was polite, professional, great with communication, and thorough. We were VERY IMPRESSED that the owners each came out several times during the installation and stayed a while to oversee and make time to communicate with us. This personal service is rare and much appreciated! Thank you Castle Roofing!!!

  Reply from the business

  We’re truly honored to hear that your experience with Castle Roofing Group stood out from others, especially as a family-owned company. We take immense pride in delivering exceptional craftsmanship, personalized service, and a smooth, transparent process from start to finish. Juan and our crews work hard to make every project efficient, well-managed, and respectful of your home. We're thrilled that the communication, professionalism, and attention to detail from our owners made a meaningful impact. If you ever need help with roof inspections, gutter upgrades, or energy-efficient roofing options, we’d be happy to assist again. Your recommendation means the world to us! Thank you for trusting Castle Roofing Group!

• 5 out of 5Jaime Vegaa year ago

  Very professional and organized and they explained step by step how is the work going to be done.

  Reply from the business

  Dear Jamie, We're glad that our team at Castle Roofing Group delivered a professional and well-organized experience, taking the time to walk you through the step-by-step process. We strive to make every customer feel comfortable with every step of the process. We appreciate your trust and look forward to assisting you with any future roofing needs!

• 5 out of 5Eric ilasenkoa year ago

  Every experience with this great company leaves me more impressed! They answer the phone when you call and send very nice, expert workers who professionally and promptly solved my problem upvery time. As a repeat customer, Castle Roofing Group, is the only place I'm recommending to family and friends.

  Reply from the business

  Dear Eric, Thank you so much for your continued trust and loyalty! We’re honored to be your go-to for roofing needs and thrilled that each experience with Castle Roofing Group continues to impress. From our responsive customer service to our skilled, professional crews, we’re committed to delivering top-quality service every time. We truly appreciate your recommendation and look forward to serving you, your family, and your friends in the future!

• Licensed

  “…Free Roof Evaluation Now Contact Now Licensed & Insured Local Central Florida…”

• Insured

  “…Now Contact Now Licensed & Insured Local Central Florida Teams…”

• Warranty offered

  “…Insured Local Central Florida Teams Warranty-Backed Work Storm & Insurance…”

• Family owned

  “…WONDERFUL family owned company, very pleased with the entire…”