Roofing contractor
Castello Roofing & Waterproofing
939 W North Ave Suit 750, Chicago, IL 60642
Listed under West Chicago, IL
- Google average
- 5.0
- Ratings counted
- 19
- One and two star
- 0 of 19(0%)
- Illinois median
- 1.7%
The first three are Google’s own figures for Castello Roofing & Waterproofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Illinois roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 19 | 100% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in Illinois sits at 1.7%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Castello Roofing & Waterproofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- metal roof2
- choice2
- writing2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Maritza Riveraa day ago
Great Customer Service! My new metal roof looks amazing. Highly recommended!
Reply from the business
Thank you for sharing your experience with Castello Roofing & Waterproofing. We’re pleased your new metal roof looks fantastic, and our team is dedicated to delivering responsive, professional service from start to finish. If you ever need … More
- 5 out of 5Mario Riveraa day ago
I needed a roof repair done at my home and Castello Roofing & Waterproofing came highly recommended from a co-worker. Best recommendation! They came out on the weekend and did an amazing job! I would highly recommend this company for anyone who values honesty, transparency and great quality work. Thanks to everyone on the crew!
Reply from the business
We appreciate your recommendation and are glad we could help with your home roof repair. Castello Roofing & Waterproofing takes pride in honest, transparent estimates and clean workmanship from inspection through completion. Our team is … More
- 5 out of 5Alexia Riveraa day ago
My husband and I took a longtime before deciding on a roofing company for our business location. I’m so glad we chose this company for our new roof. Francisco was very professional and worked with our schedule to make the installation a seamless process. Great communication from everyone in the office, to the workers who worked on our project. Very happy!!
Reply from the business
Castello Roofing & Waterproofing appreciates your thoughtful review and the trust you placed in us for your commercial roofing project. We’re glad Francisco and our installation team aligned with your schedule and maintained clear … More
- 5 out of 5Lili Riveraa day ago
This company has the best customer service I’ve experienced in along time! Response time was almost instant and the crew that worked on our house were so nice, hardworking and they did an amazing job on our roof. Great work!
Reply from the business
Castello Roofing & Waterproofing appreciates your kind feedback; our team works hard to deliver prompt communication and courteous service from inspection through completion. We’re proud of the quality craftsmanship our crews bring to every … More
- 5 out of 5Ana Martineza day ago
Great service! Quick response and great communication from the entire team! I had a large area that needed to be repaired & fixed and these guys came out the very next day and worked through the heat to get the job done. Hard workers, great teamwork. Great company 5 STARS!!
Reply from the business
At Castello Roofing & Waterproofing, we’re committed to responsive, reliable repair work for large roof sections, including metal installation and waterproofing solutions. We appreciate your recognition of our team’s communication and … More
- 5 out of 5Elizabeth Rivera-Knighta day ago
I met with several roofing companies before my husband and I chose to go with Castello Roofing & Waterproofing. Francisco took the time to explain the different types of roofs, our financing options, colors, timelines and everything in between. After the roof was installed we knew we made the right choice. Roof looks amazing!! Great company!
Reply from the business
It’s great to hear that Francisco’s guidance helped you and your husband feel confident about your roofing decisions, from materials and color selection to financing and the project timeline. As a dedicated roofing and waterproofing … More
- 5 out of 5Duckman Goda day ago
Awesome company! Very happy with the quality and professionalism of the entire roofing crew, office staff and everyone who worked in our project. Thank you for a beautiful roof!
Reply from the business
Castello Roofing & Waterproofing appreciates your thoughtful review and is proud to have delivered a high-quality roofing experience from start to finish. Our team works diligently on every detail, including metal installation when … More
- 5 out of 5Lindsay Dale4 days ago
Surpassed all my expectations! Great work!
Reply from the business
We’re pleased your project exceeded expectations, and our team at Castello Roofing & Waterproofing works hard to deliver reliable results on both commercial roofing and waterproofing systems. From planning through installation, we focus on … More
- 5 out of 5Isabella Uriegas5 days ago
I called 3 other companies before making a decision for our new roof. After meeting with Francisco and seeing their past work I was convinced we were making the right choice. The whole process was seamless. Even the crew members were all so nice! I was very impressed with the level of professionalism from the front office to the crew who worked on our house all the way to the clean up guys. Great job and roof looks great!!
Reply from the business
Castello Roofing & Waterproofing appreciates your detailed review and the trust you placed in us for your new roof project. Francisco’s guidance and our team’s professionalism—from the front office to the clean-up crew—helped keep the … More
- 5 out of 5Angelica Duarte5 days ago
Awesome company!! 5 STARS on customer service and response time. Was a smooth experience start to finish. If you’re looking for an amazing roofing company I would highly recommend Castello Roofing & Waterproofing! Great work and our new metal roof looks amazing!
Reply from the business
Thank you for your five-star review of Castello Roofing & Waterproofing. We’re proud to deliver responsive communication and a smooth, end-to-end process, including quality metal installation that helps your new roof look great and perform … More
- 5 out of 5Lorenzo Duartea week ago
Great service!! These guys came out to do a flat roofing project on our family business restaurant and we couldn’t be happier! They planned a 2 week project and they were completed 3 days ahead of schedule. Smooth process start to finish and the customer service was excellent! Hard working crew and new roof looks beautiful! We would highly recommend Castello Roofing & Waterproofing to anyone looking for a new roof. Very Happy!
Reply from the business
Castello Roofing & Waterproofing appreciates your detailed feedback on your family restaurant’s flat roofing project. Our team works to deliver clear planning, efficient onsite progress, and clean craftsmanship throughout, including quality … More
- 5 out of 5Sofiya Rolfson2 weeks ago
I’m writing this review for my parents. They were looking for a company to replace our roof and needed someone to assist with the language barrier. Francisco was so nice and helpful and was there for ny parents during the entire project. They are a really good and honest company and my parents are very happy. They say we have the most beautiful roof in the the neighborhood now! Thank you to everyone who worked on our house.
Reply from the business
Castello Roofing & Waterproofing is proud to have supported your family through a smooth roof replacement, including clear communication for your language needs. Our team focuses on honest workmanship and dependable service for commercial roofing and residential projects alike, keeping customers informed from start to finish. Thank you for sharing this experience and for the kind words.
- 5 out of 5Mary Jessop2 weeks ago
These guys are awesome! We hired Castillo Roofing & Waterproofing to install a new roof on our business property and couldn’t be happier. Thank you to the entire crew who worked so hard on our project! These guys worked long and hard in the heat, showed up everyday at the same time and finished the job ahead of schedule. I would recommend this company to anyone looking for a new roof. 5 STARS!!
Reply from the business
Castello Roofing & Waterproofing appreciates your kind words about our crew’s roofing and waterproofing work for your commercial property. We’re proud the team showed up consistently, completed the metal installation on schedule, and delivered a durable result built for harsh conditions. Thanks again for the 5-star review.
- 5 out of 5Abdulla Shigidy2 weeks ago
Guys did an awesome job installing my new metal roof. I got multiple quotes prior to choosing a company and after meeting Francisco and seeing their work, it was clear that Castello Roofing & Waterproofing was the best solution for our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience with Castello Roofing & Waterproofing; we’re proud to have earned your trust from the start. Our team helped guide you through the process and delivered a precision metal roof installation with a seamless, professional workflow. We’re also experienced with asphalt shingles and other roofing systems. We appreciate your feedback.
The latest post from this business
Posted by Castello Roofing & Waterproofing to their own Google profile 3 weeks ago. Their words, not ours.
Tile installation in Chicago, IL, offers an elegant and durable roofing option that enhances your property’s value. As a classic choice, tile roofs are not only aesthetically pleasing but also highly resistant to the elements. At Castello Roofing & Waterproofing, we take pride in our expert tile installation services tailored for local homeowners. Our team has the experience to handle various tile types, including ceramic and clay, ensuring you get a roof that not only looks great but performs exceptionally well. We focus on precise installation techniques to make sure your new roof lasts for decades with minimal maintenance. Interested in upgrading to a tile roof? Contact us today to learn more about our tile installation services and schedule your free consultation.1 day agoCall now
What Castello Roofing & Waterproofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed, Insured, Bonded Fully protected for…”
Warranty offered
“…Comprehensive Maintenance Lifetime Warranty Systems and Reliable Residential…”
Free estimates
“…Contact us today for a free consultation and let our experts bring your vision…”
Financing available
“…investment, we offer flexible financing options and operate as a 0% deposit…”
Family owned
“…Us (312) 646-2102 or Schedule Service Family Owned & Operated Rooted in our…”
Their site also states: insured, bonded, states a founding year.
Other roofers in West Chicago
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Y&B Roofing Inc.gutters, work quality, new roof4.9172 ratings1.7% one and two star(773) 495-2021 | 4.9 | 172 | 1.7%3 of 172 | (773) 495-2021 |
| Green World Construction and Roofingtuckpointing, tuck pointing, siding replacement4.8124 ratings3.2% one and two star(708) 698-4072 | 4.8 | 124 | 3.2%4 of 124 | (708) 698-4072 |
| Chicago Prestige Roofingquick inspection, leak repair, quick job completion5.093 ratings1.1% one and two star(312) 632-4603 | 5.0 | 93 | 1.1%1 of 93 | (312) 632-4603 |
| OPTIROOF Roofing Companyflat roof repair, commercial roofing, estimate process4.974 ratings2.7% one and two star(773) 897-5299 | 4.9 | 74 | 2.7%2 of 74 | (773) 897-5299 |
| Blue Sky Roofing, Inc.competitive pricing, responsive, estimate4.872 ratings4.2% one and two star(773) 237-7730 | 4.8 | 72 | 4.2%3 of 72 | (773) 237-7730 |
| Andres Roofing & Construction, Inc.plywood, timely responses, project completion3.848 ratings27.1% one and two star(773) 508-1723 | 3.8 | 48 | 27.1%13 of 48 | (773) 508-1723 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 19 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 19, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.