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Roof Warden

Roofing contractor

Cardinal Exterior

12412 York St, Thornton, CO 80241

Google average
4.6
Ratings counted
39
One and two star
4 of 39(10.3%)
Colorado median
1.9%

The first three are Google’s own figures for Cardinal Exterior, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Colorado roofers we list with enough ratings to compare.

Rating breakdown

4.6
39 ratings
How the 39 ratings break down, from five stars to one
5
3590%
4
00%
3
00%
2
00%
1
410%
10.3%of these 39 ratings are one or two stars (4)

Higher than most — the typical roofer in Colorado sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 3 of the one and two-star reviews we hold for Cardinal Exterior, most recent first.

  • 1 out of 5Jay M.2 months ago

    Roof replaced after a hail storm in 2024, followed by incredibly poor customer service and communication (once they got their insurance money). They were on top of it to make sure they were able to receive their payout from my insurance, but I've since had two major leaks (flashing and underlayment needed replacement from their work) that they refused to respond about or fix. I was continuously brushed off, given attitude that I would even ask for their support to back up their work, before they finally stopped responding all together. I've now paid out of pocket twice with a separate company just to 1) ensure the leaks were repaired quickly/correctly, and 2) I didn't have to struggle in dealing with this company any longer. Your shotty work has damaged my home with zero accountability, has risked the health and well-being of my family, and if I had the time/energy/money to pursue legal action, I would. You're at least no longer welcome within our community (which has a ton of work for reputable service providers). Do better by your customers; respond to outreach BEYOND the initial sale, and back up your work when it fails! I've also seen multiple people told they "weren't in Cardinal's customer system" as a gaslit cop-out, so I've included a pic for proof.

    Reply from the business

    Hey Jamey, thanks for reaching out. We found no possible roof related water leaking when we did our inspection on 12/19/24. A final roof inspection was performed with the city and passed mid and final roof inspections. Can you please email us (office@cardinalexterior.com) the invoice and photos/scope of work that the other roofing company provided so we can see what the issue was? Thanks

  • 1 out of 5Michael H.2 years ago

    Cardinal’s website makes the following claim regarding repair work: “The biggest complaint we hear from our clients is how frustrating it is to find …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hey Michael, I hope all is well. We cant find any Michael H's in our system, could you please call our office number so we can try and help figure out what you need? Thanks

  • 1 out of 5Taylor KniggeEdited 2 years ago

    Got the work done in a decent time but they are terrible at communication and trying to schedule anything with them is not easy. Would not recommend unless they are the last choice. Reply to owner: definitely not the wrong company. I have everything to prove it if you would like to contact me and try to make this better. Amazing how fast you reply to a Google review but you can’t call us back when you tell us you are going to Edit: took away a star because they still haven’t contacted us and are impossible to get ahold of

    Reply from the business

    Taylor, we searched our database and do not show you as one of our clients. You are most likely mistaking our company with another. Respectfully please delete your comment as you have the wrong business. Thank you much.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • roof replacement14
  • hail damage repair7
  • insurance claims5
  • gutters5
  • exterior painting4
  • easy to work with4
  • siding repair3
  • smooth process3
  • job quality3
  • top notch work2

Other reviews we hold

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Steve Easterday-McPadden3 months ago

    We had a need for a quick turnaround roof inspection for a home purchase. Jonathan worked with our realtor to schedule this for next day service. The report was excellent and timely, and I I would highly recommend Cardinal Roofing to anyone needing roofing services. Couldn't be happier!

    Reply from the business

    Thanks for your kind words Steve, enjoy your new home!

  • 5 out of 5PJM (PJM)Edited 4 months ago

    Working with the team from Cardinal was a great experience. They assisted with our insurance process, provided support for solar removal and reinstallation and met established timeline.

    Reply from the business

    Thank you much for you kind words, it was a pleasure working with you!

  • 5 out of 5Jim Foster6 months ago

    Jonathon Shockey from Cardinal Exterior was quick to respond when I called for an inspection and quick to schedule us. We had trouble with our mortgage company passing the payments from our insurer to us to pay Cardinal but Jonathon was …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks for your kind words Jim, enjoy your new roof!

  • 5 out of 5Fran DollingerEdited 6 months ago

    Tony and Jonathan was very upfront and was willing to work with the Allstate adjuster came when she came all the information was great. Their timing was wonderful for us and they were able to do the house in one day. Thank you again.

    Reply from the business

    Thank you so much for the kind words, it was a pleasure working with you!

  • 5 out of 5Lisa Belle Boone6 months ago

    Jonathan was a wonderful guide through the process of our new roof, beginning to end. He dealt with our insurance company, added roof vents that were not part of the original construction of our home (and very necessary in hot Colorado summers), was patient when we decided on a different shingle color, and walked the property when the job was complete. I/we wholeheartedly recommend Jonathan and Cardinal Roofing! Note: answering how much did we pay in this review below, our out of pocket was only about $2500.00!

    Reply from the business

    Thanks for your kind words Lisa, enjoy your new roof!

  • 5 out of 5Bill Shockey6 months ago

    Jonathan and Cardinal Exteriors did a great job on replacing the roof on a customer's Barn, which has been converted into a wedding venue. Great communication and customer satisfaction.

    Reply from the business

    Thank you for the kind words Bill, it was a pleasure working with you! The wedding venue looks amazing now!

  • 5 out of 5Jeanine Thorp6 months ago

    Jonathan Shockey was a pleasure to deal with. He is reliable, efficient, knowledgeable and worked well with handling our insurance company. His insight was invaluable. Has a lot of experience dealing with associations and their rules. We highly recommend Cardinal Exteriors and Jonathan Shockey.

    Reply from the business

    Thank you so much for the kind words Jeanine. It was a pleasure working with you and Henry on the roof and the new color looks amazing!

  • 5 out of 5Kris KellermeyerEdited 10 months ago

    Can’t say enough good things… Excellent service, communication, and results! Jonathan worked with me to get insurance approval. Everyone we met with this company was upfront, courteous, …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Jeffrey Branman10 months ago

    The Cardinal representative Jonathan was brought over to my home by a neighbor who had just had his roof very successfully redone. Jonathan offered a free roof inspection and gave me a report with pictures verifying that my roof was in good condition with no worries. What a wonderful and professional thing to do. If I do need roofing services I will definitely give Cardinal Exteriors a call. You should, too!

    Reply from the business

    Appreciate the kinds words, it was a pleasure meeting you and helping you out!

  • 5 out of 5Zola Ockers11 months ago

    Worked with Jonathan on a new roof. Got a free upgrade to a class 4 roof. Jonathan was excellent to deal with and very honest and so helpful with the insurance. I highly recommend them!!

  • 5 out of 5Theo GuethingEdited a year ago

    I had some siding 3 stories up that needed some repair from weather and now it looks brand new again!! Cardinal did such a good job, and the cost was way lower than expected AND they did it with short notice! You HAVE to use this team of pros!! You won’t regret it!

    Reply from the business

    Thanks for your kind words Theo! It was a pleasure working with you on your project

  • 5 out of 5Cody Baylisa year ago

    I decided to go with Cardinal Exterior after the level of professionalism Jonathan showed during the roof inspection. He met the insurance adjuster at my house and made sure they didn’t miss anything on my exterior. He has made the process …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks for your kind words Cody, it was a pleasure working with you!

  • 5 out of 5Anna Phunga year ago

    We choose Cardinal Exterior after seeing them in our neighborhood complete multiple homes and we are glad we chose them after a massive hail storm. Jonathan has been a pleasure to work with. Among my family and extended family, I worked with him to replace the roof on 4 houses. He worked closely with our insurance company and sent in supplement estimates with pictures to ensure the damages were covered. And when they couldn’t replace just the glass on our windows (since insurance wouldn’t pay for a whole window repair), he helped us find a company that did. We are currently even getting the sliding and gutters replaced. He is a very friendly and professional individual that I would continue to highly recommend to all of our friends and family.

    Reply from the business

    Appreciate the kind words Anna! It was a pleasure working with you and your dad

  • 5 out of 5John Calkinsa year ago

    I met Johnathan while he was estimating my neighbors home for a roof replacement. My roof was older and I had been denied claims in the past due to its age. We had a hail storm hit in May 24, so he said he could take a look. He found …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks John, it was a pleasure working with you on your claim. We appreciate the kind words and so happy that you love your new roof!

The latest post from this business

Posted by Cardinal Exterior to their own Google profile 2 years ago. Their words, not ours.

Broomfield roof build today! The before and afters are going to look amazingJul 29, 2026

What Cardinal Exterior says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Warranty offered

    “…Builds Free Class 4 Upgrade Lifetime Warranty 100% Free Estimate Who We Are Your…”

  • States years in business

    “…With over 15 years of experience, we specialize in roof…”

  • Free estimates

    “…Repairs FAQs Contact Us X Request Free Inspection Your Roofing & Insurance Claim…”

Other roofers in Thornton

Ranked by how many ratings Google has counted.

Other roofers we list in Thornton
Roofing contractor
Roof Worxinitial inspection, insurance claim assistance, roof replacement4.9408 ratings3.2% one and two star(303) 219-6530
Reliable Roofing & Restoration, Inc.insurance claim assistance, hail damage, responsive staff4.9345 ratings2.0% one and two star(303) 625-6234
Sky Manor Roofing & Exteriorsroof replacement, insurance claim assistance, inspection5.0295 ratings0.3% one and two star(303) 876-0055
Best Roof Roofingroof replacement, insurance claim assistance, thorough inspection5.0222 ratings0.5% one and two star(303) 929-9196
McIntire Roofingroof replacement, insurance claim assistance, hail damage repair5.0189 ratings0.5% one and two star(303) 962-7599
Above All Roofinginsurance claim assistance, gutter replacement, storm damage repair5.0127 ratings1.6% one and two star(720) 797-8868

All roofers in Thornton →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 39 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 39, of which 37 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.