Roofing contractor
Best Roof Repair
11856 Balboa Blvd #109, Granada Hills, CA 91344
Listed under Chatsworth, CA
- Google average
- 4.8
- Ratings counted
- 92
- One and two star
- 0 of 92(0%)
- California median
- 0.8%
The first three are Google’s own figures for Best Roof Repair, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 77 | 84% | |
|---|---|---|---|
| 4 | 15 | 16% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 0 | 0% |
Lower than most — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Best Roof Repair. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance20
- chose17
- skylights10
- crew10
- nails10
- debris8
- metal roofing6
- project manager6
Other reviews we hold
14 more of the 90 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5Edith Reevesa day ago
My first insurance claim for a roof replacement felt overwhelming, so i really needed some guidance. That is exactly what i got from company: Best Roof Repair, and even more. When we first bought our home, our homeowners insurance company wanted proof that the roof was still in good shape. We reached out after hearing good things from other homeowners, and johnathan came out, climbed up, and did a careful roof inspection. He gave us an estimate for a full replacement, but what stood out most was how kind and professional he was. He also provided a reassurance letter for the insurance company explaining that the roof still had solid structural life left. That help made a big difference, and it did not cost us anything. Later on, when it was finally time for a new roof, we knew exactly who to call. eric personally checked the roof, documented the damage, and gave me clear advice on how to speak with the adjuster so everything would be easy to understand and properly explained. Even though we first thought repairs might be the only option, the process ended up leading to approval for a complete new roof, which was a huge relief. The office side was handled just as well. Johnathan stayed on top of the communication with the insurance adjuster and understood what photos, roofing terms, and details were needed to support the claim. That extra experience helped move things along smoothly. Once everything was approved, the roof installation was finished in just one day. The roofing crew worked hard, stayed organized, kept the area clean, and took advantage of the clear warm weather to get the job done efficiently. We also appreciated the extra effort with the shingle samples and color choices, which made the selection process simple and stress free. From the first inspection to the final cleanup, we felt respected, supported, and truly taken care of. This was one of those rare service experiences where the customer comes first, and the whole roofing process felt honest, smo
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Donald Ka week ago
Eric and the crew were excellent. After dealing with a roof drainage and gutter issue that was sending water too close to the foundation, I finally found a roofing company that took the time to inspect everything the right way. Two other …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5jasmin stevenson3 weeks ago
Best Roof Repair has cared for the Spanish tile roof on our nearly 100-year-old home and detached garage in Granada Hills for many years. Over time, they removed, replaced, and repaired different roof sections as needed to keep the system …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Reese Robbins3 weeks ago
I was very happy from beginning to end with the roofing service. The roof inspection inside the building was very detailed and helped find exactly where the leaks were coming from. The technician was on time, professional, and knew the roofing system well. Clear roof photos were shared to explain the damaged areas, which made the whole process easy to understand. The repair crew was punctual, respectful, and worked efficiently. The roof repairs were finished in one day, and more photos were provided afterward to show the completed work. Johnathan made sure all of my questions were answered and followed up to confirm everything was completed to my satisfaction. The pricing was fair, and I would recommend this roofing company to other commercial property owners needing leak detection and roof repair.
- 5 out of 5Paula Preston4 weeks ago
when we realized our home in Granada Hills needed a new roof, we spoke with several roofing contractors to compare options and pricing. since we had an older tile roof, we spent a lot of time thinking through whether to stay with tile or move to asphalt shingles or a metal roof. after reviewing estimates and talking through the roofing process, we felt confident moving forward with the company and ultimately chose asphalt shingles for the replacement. there were many decisions involved, from roofing materials to shingle color and overall curb appeal. eric brought a lot of roofing knowledge and practical experience, which made the selection process much easier. he answered our questions clearly and helped us feel sure about the final choices for our home. this was a large residential roofing project because of the size of the roof, but the crew worked hard from tear-off through installation. during the entire job, the team stayed responsive, professional, and easy to reach. eric handled our questions and small concerns with patience and care, and we never felt brushed off. even though roof construction can be noisy and disruptive, the crew did a great job working around our daily routine and keeping the jobsite organized. they cleaned the property thoroughly at the end of each day, removed debris carefully, and came back more than once to check for leftover nails around the yard and driveway. that extra attention mattered a lot for our family, especially with kids and dogs at home. the finished asphalt shingle roof looks excellent, and the color contrast really improved the appearance of the house. i would gladly recommend them to anyone looking for roof replacement, asphalt shingles, or metal roofing work in Granada Hills.
- 4 out of 5adalynn tannera month ago
My mother needed roofing work on both her house and the sun porch. The main home had a standard shingle roof tied into the porch area, which had a metal roof, so it took a crew that understood both systems and how to make the transition …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Harold Maddoxa month ago
The estimate for my roofing project was competitive with the other quotes i received. The roofing consultant did an excellent job clearly explaining what would be done, how the roof replacement would be handled, and my options for shingle …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Thelma Williamsona month ago
When our roof needed attention after storm damage, we were not sure who to call. We wanted a local roofing company with a strong reputation and solid experience in the neighborhood, so we reached out after seeing their roofing work on …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Jonathan Fischera month ago
We needed a roof repair and contacted a few roofing companies, but this team stood out right away. They responded fast, reviewed the photos I sent of the damaged area, and clearly explained the repair process in simple terms. Eric and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Rose Blevinsa month ago
I had a roof leak for months and was getting frustrated after several repair attempts from another roofer did not solve the problem. I finally reached out to a few roofing companies for estimates, and working with Johnathan, the project manager, was a great experience from the start. He was easy to talk to, professional, and always just a phone call away. He clearly explained what was causing the leak, what repairs were needed, and the proper way to handle the roofing work so it would last. What really stood out to me was the care and craftsmanship. They use hand-nailed shingles, which may take more time, but it shows their focus on quality roofing and long-term performance. In a place like California, where strong sun and heat can wear on a roof, it gave me confidence knowing the job was being done the right way. I really appreciate their honest advice, skilled roof work, and attention to detail.
- 5 out of 5R Barajasa month ago
We know home repair projects can come with a few questions or small disagreements, but this roofing company was responsible and ready to work through any issue that came up. The crew handled the tear-off of the old roof and the installation of the new metal roof quickly and professionally. They followed the contract, explained any extra roofing work clearly, and helped us reach a fair understanding whenever something needed to be adjusted. We are very thankful for the quality roof replacement and the care they showed throughout the whole process. I highly recommend them for metal roofing work.
- 5 out of 5Clarence Cruza month ago
I almost never post reviews, but this roofing crew was excellent. Highly recommend them. They were professional, quick, and very friendly from start to finish. I would not have known my shingles had a problem if Johnathan had not stopped by while working on a nearby roof in Granada Hills. He let me know there was an issue with my roofing materials and explained that my insurance might help cover a full roof replacement. He was absolutely right. I ended up getting a brand-new roof, and the whole process moved along much faster than I expected. I do not know much about roofing, shingles, or insurance paperwork, so I really appreciated how patient Johnathan was with me. He explained everything in simple terms, walked me through the documents, and was always available when I had questions. That kind of communication made the entire roofing project feel easy and stress-free. The rest of the roofing team was great too. I have a large home, so I expected the roof installation to take several days, but the crew arrived early in the morning, stayed organized, and finished before sunset. They worked efficiently, kept the job site tidy, and the new roof looks fantastic. Overall, it was a top-notch experience with a skilled and dependable roofing team. Great service, great workmanship, and an impressive turnaround. Two thumbs up.
- 5 out of 5Rhonda Ma month ago
After our insurance first denied the re-roof claim, Eric came by, checked the roof carefully, took detailed photos, and helped us work through the whole roofing insurance process. He stayed on it, gathered more pictures when needed, and kept communicating until the claim was finally approved. Eric was professional, knowledgeable, friendly, and very easy to work with. We also spoke with Johnathan several times for scheduling and paperwork, and everything was handled smoothly and right on time. The crew manager did a great job as well and worked around our schedule to meet our needs. The roofing job was completed quickly, on time, and with great respect for our property. From the inspection to the final cleanup, the whole team was solid from start to finish. We are very happy with the results. The upgraded shingles and new skylight look excellent, and the quality of the roof work really stands out. If you need roofing help in Granada Hills, we would gladly recommend this team.
- 5 out of 5Tina W2 months ago
This was my second time using Best Roof Repair for a roof replacement, and both times the service was excellent. After storm damage affected my roof, fence, windows, and gutters in Granada Hills, Johnathan handled the roofing work and also …
Google cut this review short. The full text is on their Google profile.
Other roofers in Chatsworth
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Peak Roofing Servicesleak, inspection, home4.898 ratings0% one and two star(818) 527-9043 | 4.8 | 98 | 0%0 of 98 | (818) 527-9043 |
| Northridge Roofing Mastersinsurance, shingles, leak4.889 ratings0% one and two star(818) 740-6050 | 4.8 | 89 | 0%0 of 89 | (818) 740-6050 |
| All Time Roofingskilled team, professional team, friendly crew5.064 ratings0% one and two star(747) 737-0050 | 5.0 | 64 | 0%0 of 64 | (747) 737-0050 |
| Hunters Roofingcourteous crew, easy to work with, busy crew4.758 ratings6.9% one and two star(818) 996-6120 | 4.7 | 58 | 6.9%4 of 58 | (818) 996-6120 |
| Crestwood Roofing'sproject, insurance, crew4.939 ratings0% one and two star(657) 467-7773 | 4.9 | 39 | 0%0 of 39 | (657) 467-7773 |
| Dravon Pulse Roofingleaking, roof repairs, shingles4.931 ratings0% one and two star(424) 255-3700 | 4.9 | 31 | 0%0 of 31 | (424) 255-3700 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 92 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 93, of which 90 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.