Roofing contractor
Bay Area Exteriors
29000 Information Ln Ste 503, Easton, MD 21601
- Google average
- 4.9
- Ratings counted
- 163
- One and two star
- 3 of 163(1.8%)
- Maryland median
- 1.8%
The first three are Google’s own figures for Bay Area Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Maryland roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 160 | 98% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 2% |
About typical — the typical roofer in Maryland sits at 1.8%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Bay Area Exteriors, most recent first.
- 1 out of 5Marie B8 months ago
I hired Bay Area because of their high rating. Sadly this is not what we got. Our job was contracted out to another company. The service we received was amateur to say the least. Our motion detector spot lights were broke and blown into my yard and under our vehicles. I told them I have a dog and not to do this. So they pretty much decided to just stop the clean up. I spent two hours cleaning up scrap metal, screws, nails and job debris from my yard. The worst part happened in the morning when I woke up and saw the end of the gutters, and the job they did on our end caps. We upgraded to gutter helmets and I cant even describe what these looked like. So I will attach a picture. After calling my sales rep and finding out that he no longer worked there. I called the office to fill them in on the issues that we had. And that something needed to be done, because this is definitely not what we paid for. When another project manager came out to the house and saw them even he didn't know what to say about them. I ended up finding out the next day when they came back to try to correct some of the issues, that the guys just didn't have the end pieces on their truck. So they made a piece to put on them. I had seven of these put on the end of my gutters, and they looked horrible. I was told everything would be fixed on a specific date and it was not. I ended up having to go out and purchase the lights and the motion detection myself and put them back up. They did give me a $200 discount from my total, the lights cost me $80. So all in all everything they did wrong and the horrible customer service I received was really only worth a $120 to them. It took them a week to get everything finished. I did get a call from the owner telling me basically that "this is not their norm" and pretty much that was it. Even the second project manager that came out to our house was supposed to come and finish part of the job and install the lights and never showed up and never called to say he w
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Hervey Rodrigueza year ago
Don’t ever go through a dude named Josh here… he tries to do jobs on the side and then never follows through and I got completely screwed over by him!!! Stopped answering the phone and never completed the job after giving me his cell number to contact him on!
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hervey, I’m sorry you’re having this experience but I think you may have the wrong company? My company is in Maryland and it looks like you may be in Texas? Is that right?
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- siding replacement15
- insurance claim assistance15
- smooth process13
- new roof12
- new windows11
- gutter replacement9
- quick work9
- shingle replacement4
- hand measurements3
- plywood replacement2
- efficient roofers2
Other reviews we hold
14 more of the 152 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5TJ SLICK3 days ago
Great crew, very professional and kept a very clean job site. A special thanks to Andrew Meikle for his excellent customer service. We called for an estimate on a Sunday and he was here in 10 minutes and completely helped …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi TJ! Thanks a ton for the awesome review! We're thrilled you had a great experience with our roofing crew and Andrew's top-notch customer service. Your recommendation means the world to us!
- 5 out of 5Jennifer Scairato3 days ago
Bay Area Exterior did an outstanding job on our roof and gutters. Huge thanks to Matt Mister for his professionalism, great communication, and excellent work from start to finish. He made the whole process smooth and stress-free, and the quality of the work was top-notch. He also helped us deal with the insurance company which can be overwhelming but he made it easy! They did our roof in one day and they cleaned everything up afterwards. Matt even came the next day to double check everything looked good. Matt definitely went above and beyond. They made our house look brand new! Highly recommend Matt Mister and the Bay Area Exterior!
Reply from the business
Hello Jennifer! Thanks a ton for your awesome review! We're thrilled to hear that Matt and the Bay Area Exteriors team made your roofing experience smooth and stress-free. We appreciate your recommendation!
- 5 out of 5Steve McCann2 weeks ago
Chris Kowalski of Bay Area Exteriors was irreplaceable in dealing with the storm damage to our house and working with an intransigent insurance company. He was there whenever needed and dealt directly with the insurance company helping …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hey Steve! Thanks a ton for the glowing review! We're thrilled to hear how Chris helped you with the storm damage and insurance issues. Your recommendation means the world to us at Bay Area Exteriors! 🏡 …
- 5 out of 5Peggy Stafford2 weeks ago
Joshua Knoebel with Bay Area Exteriors did a roof for one of my apartments. Joshua was a wonderful young man to work with and we have become friends. Bay Area Exteriors is a wonderful company to work with.
Reply from the business
Hey Peggy! Thanks a bunch for the awesome review! We're thrilled to hear you had a great experience with Joshua and Bay Area Exteriors. Building friendships while providing top-notch roofing services is what we're all about!
- 5 out of 5Tony Freitag2 weeks ago
As a licensed architect here in Easton, I highly recommend Bay Area Exteriors. I worked with them for a roof replacement on my house after hail damage. Matt and his team are outstanding professionals. Great quality work, awesome communication and Matt took care of everything with the insurance company. I highly recommend them!
Reply from the business
Hey Tony! Thanks so much for the awesome review! We’re thrilled to hear you had a great experience with our roofing services. Your recommendation means a lot to us. Cheers to a top-notch roof! 🏠✨ …
- 5 out of 5Susan Shoemaker4 weeks ago
Josh Knoebel and his crew did an amazing job on our new roof and gutters. Over the course of two days, both installations were efficient and each crews' clean-up afterward was exceptional! Several neighbors have commented on the roof and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Susan! Thanks a ton for your amazing review! We're thrilled to hear that Josh and the crew knocked it out of the park with your new roof and gutters. Your recommendations mean the world to us!
- 5 out of 5janet wisemana month ago
⭐⭐⭐⭐⭐ I cannot say enough good things about Bay Area Roofing! They recently replaced …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Janet, thank you for this awesome review. We strive every day to deliver this kind of experience with everyone we serve. Thanks for putting your trust in us and for all the kind words.
- 5 out of 5Elizabeth Maniona month ago
I contacted 2 roofers for estimates to replace my elderly mother's roof in Oxford. The first one ignored her and only spoke to me (even after I explicitly told them to engage only with her). The second one, Josh Knoebel, listened and sat …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Elizabeth, we love to see Testimonials like this and are glad you had a 5 star experience with Josh and our services. Thank you for the great review!
- 5 out of 5Lisa Fa month ago
We went through one of the most stressful moments as homeowners during the February blizzard when a tree crashed into our home. In the middle of all that chaos, Chris Kowalski from Bay Area Exteriors showed up without hesitation. We had …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Lisa, we are thrilled that you had such a wonderful experience with Chris and Bay Area Exteriors. We thrive to make the process of restoring your home a positive one. Thank you for the kind words.
- 5 out of 5Connie Blanchfielda month ago
Our experience with Josh Knoebel proj mgr at Bay Area exteriors MD. Was a pleasant courteous experience. No pushy sales pitch just honest facts about our windows. My questions were answered samples were shown.And. Measurements were taken Twice by different Techs to insure accuracy. Delivery time was reasonable. The install window team was amazing. Prompt , courteous found a potential issue with our old window and repaired it before installing our new windows. Team washed windows after installation and cleaned up all the window packaging and trash. Josh came and followed up after installation.During the Winter months our home was warmer and more fuel efficient. Our windows and sliding glass door hadn't been replaced in 40 years. A great investment for our home !!
Reply from the business
Hi Connie! Thanks a ton for the awesome review! We're thrilled to hear that Josh and our installation team provided such a great experience. Enjoy your new energy-efficient windows! 🪟✨ …
- 5 out of 5Laura Cheezuma month ago
Flawless communication, reasonable prices, and great, professional work done quickly! We couldn’t be happier. Highly recommend.
Reply from the business
Laura, we appreciate you taking the time to leave us a 5 Star review and couldn’t be happier that you had such a great experience with us. Thank You for trusting us with your project.
- 5 out of 5Larry Stafforda month ago
We had a leak and asked Facebook for suggestions on a company that offers a free inspection and estimate. Josh Knoebel from Bay Area Exteriors reached out and that where the best experience started. Josh meet with us and provided us with multiple options with detailed plans. The level of professionalism was outstanding!!!!! We felt very confident in him and his team. Everyone made this the most painless experience ever. From day one meeting until completion, it was smooth sailing! Josh's level of knowledge and hands on with detail was truly a blessing to our family. The old saying is: would you recommend Bay Area Exteriors and Josh to your friends and the answer is 1000% yes and I did refer him to two others who also had roofs completed by him and his team with nothing but satisfaction!!!!! With Josh's personality and the backing of a great company (Bay Area Exteriors) you would be insane not to use them, nothing but the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from the business
Larry, we appreciate you taking the time to leave this great review. We take pride in providing a great experience for our customers from start to finish and Josh delivers on that every time. Thanks for the kind words and customer referrals.
- 5 out of 5Mike Ca month ago
We had some bad storm damage to our roof and Josh Knoebel stopped by and offered Bay Area Exteriors services. They were able to help us through the complete process to include working with the insurance company. Highly recommend Josh Knoebel and Bay Area Exteriors, Very happy with the work provided.
Reply from the business
Mike, we are happy you had a great experience with Josh and our services. Thank you for the great review and trusted in us with your project.
- 5 out of 5Robert Duncana month ago
Great service
Reply from the business
Robert, thank you for your trust in us and for the 5 star review.
The latest post from this business
Posted by Bay Area Exteriors to their own Google profile 4 days ago. Their words, not ours.
Gutter installation can save a home from rain damage—schedule now before the next storm hits Easton and surrounding towns! 🌧️ Bay Area Exteriors moves quickly to protect roofs and foundations across Easton, Oxford, Cordova, Bellevue and nearby communities. 🏡 Quick, local service with a friendly crew who knows Eastern Shore weather patterns. ⏱️🛠️ They inspect existing gutters, recommend the best fit, and install with care so water flows away from the house. 💧 Common add-on services customers pair with gutter installation: • 🪜 Gutter guards to cut down maintenance • 🔧 Roof repairs to stop leaks at the source • 🧱 Siding touch-ups where water has run • ↕️ Downspout rerouting for better drainage Act fast—Bay Area Exteriors has limited slots before storm season. Call today to book! 📞 Bay Area Exteriors 29000 Information Ln #503, Easton, MD 21601 https://www.bayareaexteriorsmd.com/1 hour agoLearn more
What Bay Area Exteriors says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Licensed, Insured, Verifiable We hold Maryland…”
License number shown
“…Verifiable We hold Maryland MHIC License #140145, active and searchable through the…”
Warranty offered
“…WARRANTY INFO BBB A+ Rating Better Business…”
States a founding year
“…Better Business Bureau accreditation since 2022 with A+ rating proves our commitment…”
Free estimates
“…Contact Us Areas Served 410-200-3147 FREE ESTIMATE Proudly Serving Maryland and…”
Their site also states: insured, states years in business, mentions the bbb.
Other roofers in Easton
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| JDH Remodelinganswering questions, responsive team, siding repair4.9459 ratings2.6% one and two star(443) 241-7356 | 4.9 | 459 | 2.6%12 of 459 | (443) 241-7356 |
| Spicer Bros. Constructionshower installation, gutter helmet installation, new shower4.8438 ratings3.2% one and two star(410) 546-1190 | 4.8 | 438 | 3.2%14 of 438 | (410) 546-1190 |
| Canales Service LLCgutter replacement, complete inspection, deck repair4.9103 ratings1.9% one and two star(410) 705-0533 | 4.9 | 103 | 1.9%2 of 103 | (410) 705-0533 |
| All Day Roofing and Siding LLCeasy to talk to, roof replacement, siding4.962 ratings3.2% one and two star(443) 323-1216 | 4.9 | 62 | 3.2%2 of 62 | (443) 323-1216 |
| Peninsula Roofing Company, Inc.clean up, fine work, timeliness4.659 ratings10.2% one and two star(410) 742-6163 | 4.6 | 59 | 10.2%6 of 59 | (410) 742-6163 |
| Tiger Roofing Inc.roof replacement, cleanup, estimates4.958 ratings1.7% one and two star(410) 228-3222 | 4.9 | 58 | 1.7%1 of 58 | (410) 228-3222 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 163 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 163, of which 152 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.