Bay 101 Roofing

All 2 of the one and two-star reviews we hold for Bay 101 Roofing, most recent first.

• 1 out of 5Kirill KronrodEdited 9 months ago

  We hired Bay 101 Roofing ~10 years ago to re-roof the flat part of our roof (around 1,250 sqft), installing frame to slope the roof, insulation and torch-down material. The roof held Ok for 8 years, but leaked in the south and east corners of our home 2 years ago. Bay 101 made repairs under warranty. It leaked again last year -- and again was repaired. This summer I checked roof condition and found that it now came apart at the west side (photos 1, 2). On top of that, there were bubbles in the middle of the roof. Bay-101 told me that the reason for continued issues is that the material they used poor quality material and switched suppliers. However, the roof is no longer under warranty and I have to pay to replace it. We had to re-roof again! I hired another company to do the job and during the tear-down they found that while framing and insulation was done well, the torch-down material was installed on top of insulation (fire hazard) and also wasn't fully treated (as seen on photos 3, 4 and 5). The new installers told me that another layer of material (i.e. plywood) on top of insulation was needed to ensure torch-down material would hole. This cost me another $3,500 on top of the cost of re-roofing to get the insulation covered. I am not happy with the poor work done on my house by Bay 101 Roofing, to put it mildly! Kirill

• 1 out of 5TSUTOMU KISHINO4 years ago

  talked to Michael about roof replacement and raised some concerns. Asked for a new quote with some change. However, no response and disappear completely. not the right way to treat customers. bad experience with them and not recommend.

• roof replacement7
• efficiency4
• quick completion3
• leak3
• responsive staff2
• clean work2
• inspections2
• gutters2
• workmanship2
• quote2

14 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5James Liu3 weeks ago

  Bay 101 roofing just replaced our roof and gutters. Mauricio was very responsive and communicative, made sure to walk us through everything along the way. The roof turned out great and they also helped clear our gutter drainage. Would recommend!

  Reply from the business

  Hello James , thank you so much , for your review we Truly Appreciate , and we really anjoy work with you and your Family than you for choosing Bay101Roofing Inc and for recommendinf Us

• 5 out of 5Dan Caoa month ago

  My roof developed a leak and all the roof companies I called asked me to replace my roof. Bay101 is the only company that offered a much cheaper repair option. Even though eventually I ended up replacing the whole roof but I really appreciate that they didn't push me to replace the roof. They gave me a very detailed and reasonable quote. Mauricio was very professional and responsive in the whole process and kept me updated all the time. They finished the work within 3 days and left the area very clean. They also did me a favor and repaired two pieces of my wood inside my house that has nothing to do with the roof. They even rerouted my internet cable so it doesn't go above the roof under the sun anymore. Overall I'm very pleased with the team and the quality of the work.

  Reply from the business

  Thank you so much, Dan, for taking the time to share such a detailed review! We truly appreciate your trust and kind words about our team and Mauricio. We’re glad we were able to provide you with an honest and reasonable repair option … More

• 5 out of 5Ingrid MEdited 6 months ago

  We needed a new roof. Requested quotes and met with reps of four different companies. Can’t say enough of how glad we are that we went with Bay101Roofing. Cesar Ramirez inspected our roof, identified the source of the leak and thoroughly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Ingrid, for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to help with your new roof, and we’re so glad that Cesar and our crew met your expectations. Your kind words and recommendation mean a lot to us. Thank you for trusting Bay101 Roofing with your home. If you ever need anything in the future, we’re always here to help!

• 5 out of 5Lois Wood7 months ago

  BAY 101 ROOFING INC. has tended to my leaky roof problem with swift, and adequate service. I will not hesitate to call on them whenever I have issues with my roof. Their pricing is fair, and their service is trustworthy.

  Reply from the business

  Thank you so much Lois, for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to help with your roof , and we’re so glad that our crew met your expectations. Your kind words and … More

• 5 out of 5Cathleen Wang9 months ago

  We had a new roof installed and couldn’t be happier. The team was super friendly and easy to work with. We were able to get it scheduled at their earliest availability, and the work itself was completed in just two days. This is our second time working with them—the first was on my mom’s home—and we highly recommend their service.

  Reply from the business

  Thank you so much Cathleen , for your wonderful review! We truly appreciate you taking the time to share your experience. It was our pleasure to help with your new roof, and we’re so glad that mauricio and our crew met your expectations. Your kind words and recommendation mean a lot to us. Thank you for trusting Bay101 Roofing with your home. If you ever need anything in the future, we’re always here to help!

• 5 out of 5Avni Walia9 months ago

  We had a great experience with Bay 101! Mauricio specifically was very transparent about what potential unexpected costs could be, the timeline related to the roofing job, and was even able to move us up when an opening was available. The …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Avni, for your wonderful review and for trusting Bay 101 Roofing with your project! We truly appreciate your kind words about Mauricio and our team. Transparency, honesty, and quality workmanship are values we take pride in, and we’re glad they made a difference in your experience. It was our pleasure to serve you, and we’re grateful for your recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Thank you again for choosing Bay 101 Roofing!

• 5 out of 5William Wa year ago

  We needed a roof replacement rather quickly and they delivered. They were able to assess our needs and get us on the schedule fast and did quick and clean work. Also when the job required less materials than anticipated they adjusted the price accordingly, which is not something many companies would do. very ethical and fair.

  Reply from the business

  Hello William thank you , for trusting our work team we are a fair copany that likes to gain the trust of our customers thank you again .

• 5 out of 5Cameron Eastina year ago

  I recently had the pleasure of working with Bay 101 Roofing Company, and I am thrilled with the final results! This is the third roof I replaced in my life; Bay 101 was night and day from the other two companies I’ve used in the past. From start to finish, their service was exceptional. I contacted four companies for the current roof replacement (I will leave them nameless). One was a no-show for the appointment to provide an estimate, and the other didn’t wow me in any way. From a pricing standpoint, they fell right in the middle and were still much less than I expected compared to what I thought I would have to fork out. The Client Service Representative, Theresa, was incredibly helpful, responsive, and excellent at communicating. She answered all my questions with patience and provided clear, detailed information throughout the process, including sending me text messages with updates! Her professionalism set a positive tone for the entire experience. Mauricio, the roofing expert/salesperson who handled the job, was equally impressive. He demonstrated a high level of expertise and craftsmanship, ensuring the quality of the work was top-notch. He explained how it was hard to estimate any additional cost until the roof was removed – we knew it had dry rot. Not only did his team complete the job efficiently, but he also communicated effectively, keeping me informed about each step, from the first appointment to permits and all the way until the final city inspections. The whole on-site team that completed the work was terrific! I always feel it’s a “night and day” kind of situation between the sales and labor teams. However, this was far from the truth here. The on-site workers were super hardworking, efficient, and respectful. On top of this, they kept the worksite clean, which helped lower my stress. The quality of the roofing work surpassed my expectations, and surprisingly, the entire process was remarkably smooth and hassle-free. I wholeheartedly recommend

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ray Manilaa year ago

  Ray M. Bay 101 Roofer Is a legit company. Sales representative was on point had a vast knowledge of their product pricing was excellent and their crew was top-notch …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Ray for taking a minute of your time to write a review of Bay101Roofing Inc., we greatly appreciated Thank you Again Bay101Roofing Inc., Team

• 5 out of 5Alejandro Hunter2 years ago

  I’m not one to normally write reviews, however after my interactions with Mauricio, I felt it was much needed. After the big rainstorm last year, I had the pleasure to meet Mauricio. I reached out to multiple roofing companies after a major leak, and none of them came close to the professionalism that Mauricio showed. It was because of him I chose to go with Bay 101 Roofing. The whole team has it together! The gave a bid, a timeline and the meet both of them with no issues. The team that did the roof was so hard working and fast. After the most recent rains it made me reflect and want to share such a positive experience. I’m so thankful they took such good care of my home as if it was their own.

• 4 out of 5Hugh Beattie3 years ago

  Professional, efficient, would recommend.

• 5 out of 5Charles Taylor3 years ago

  Responded quickly during bad weather and eliminated an issue resulting from incorrectly installed flashing.

• 5 out of 5Sandy Shen4 years ago

  Jose and his team are wonderful! They are on time, respectful and worked their tales off for a week to replace our roof and gutters. They also added two sun tunnels to the upstairs and makes it a much brighter place. Amazing workmanship!!! Their price is very reasonable. I highly recommend Bay 101 roofing!

  Reply from the business

  Thank you Sandy, it was a pleasure working with you

• 5 out of 5Sean Wang5 years ago

  My roof was getting old and developing leaks, so it needed to be replaced. Bay 101 offered a reasonable quote and an informative sales pitch, which included sample shingles. Michael was very responsive throughout the whole process. The only …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Sean for taking a minute of your time to write a review of Bay101Roofing Inc., we greatly appreciated Thank you Again Bay101Roofing Inc., Team

How Bay Area Microclimates (Pacifica vs. San Jose) Affect Your Roof 🏠🌫️☀️ If you live in San Jose or San Mateo County, your neighborhood's weather dictates which roofing materials will last and which will fail prematurely. Choosing the wrong shingle for your microclimate can cut your roof's lifespan in half! 🏆 Bay 101 Roofing: Your Local Microclimate Experts: Coastal Homes: We install Algae-Resistant (AR) shingles that stop moss and mold growth caused by heavy marine fog. Valley Homes: We install Title 24 "Cool Roof" reflective shingles that withstand intense San Jose UV and heat. Local Expertise: Serving Santa Clara and San Mateo counties with climate-engineered roofs and a 10-year workmanship warranty. Don't buy a generic roof. Get one that is custom-spec'd for your local weather. 🔗 Read our full microclimate guide: https://vist.ly/5fe8r3 days agoLearn more

• Licensed

  “…Is your team licensed and insured? Yes, Bay 101 Roofing is…”

• License number shown

  “…4.6/5 – 120 Reviews 4.7/5 – 199 Reviews LICENSE #907116 Mon - Fri: 8:00 - 16:00 (408)…”

• Warranty offered

  “…Free Estimate 10 years of Workmanship Warranty + 300 5 Star Reviews 30 Years of…”

• States years in business

  “…Trusted Residential Roofing Partner Over 30 Years of Excellence in Roof Replacement…”

• Free estimates

  “…Products Our Work About us Get a Free Estimate Your Trusted Residential Roofing…”

• Financing available

  “…cards, checks, and offer flexible financing options through GoodLeap to make your roof…”

Their site also states: insured.