Atlanta Prime Roofing LLC

All 7 of the one and two-star reviews we hold for Atlanta Prime Roofing LLC, most recent first.

• 1 out of 5Alex Sánchez3 months ago

  I came to this location 1105 Peachtree Industrial Blvd. To purchase a patio peach tree and they had posted that they had them on sale for $29. When arriving I asked the head manager he responded and told me that they weren’t on sale and that they don’t get them in often. I showed him the video that it was posted online that they were advertising that the actual trees were for sale and for that price point he was very rude. He didn’t try to give me a solution and none of the pike stores had them. I would not go if they’re having a sale because you don’t know what you’re gonna get.

• 1 out of 5Arif Islam3 months ago

  ⚠️ CONSUMER ALERT: Unsolicited Harassment & High-Risk Solicitation This company has engaged in an aggressive, non-compliant telemarketing campaign, calling my number at least twice a day for the last two months. Despite multiple explicit, documented requests to cease and desist, their harassment continues unabated. Aside from the clear disregard for consumer boundaries, their sales tactics should serve as an immediate red flag to anyone considering their services. Their representatives heavily pressured me into a "free roof inspection," explicitly stating, "What do you have to lose? Your insurance will cover everything if we find an issue." Property owners need to be highly vigilant here. Pressuring consumers into insurance-funded claims is a classic hallmark of high-risk solicitation tactics. Engaging with a company that operates on this boundary can expose homeowners to severe legal liabilities, dropped policies, or insurance fraud investigations. Their sales team is persistent, evasive, and deeply unprofessional. I strongly advise property owners to protect their personal data, their assets, and their insurance policies by looking elsewhere. Proceed with extreme caution.

  Reply from the business

  We appreciate you bringing your concerns to our attention. We understand how repeated outreach can become frustrating, and we take feedback regarding communication practices seriously. … More

• 1 out of 5Ben L6 months ago

  You were already told in the past to not come in our neighborhood for soliciting yet you ignored it. You're just a mile away so you should be familiar with our community rules. Not only you were told that, but there's still a NO SOLICITING …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for bringing this to our attention. We sincerely apologize for the frustration this caused. Atlanta Prime Roofing makes every effort to respect community guidelines and posted signage. We do not intend to disregard neighborhood rules, and we certainly never want to make residents feel uncomfortable or annoyed. It’s possible this was an oversight, and we take that seriously. We will be reviewing this with our team immediately to ensure your community is properly noted and avoided moving forward. If you’d be willing, please feel free to message us directly with the specific neighborhood name so we can double-check our internal records and address this promptly. We appreciate you taking the time to share your concern, and we apologize again for the inconvenience.

• 1 out of 5Cason Davis2 years ago

  I was harassed by an employee of this company at a restaurant. He was extremely rude and inappropriate. He also harassed the waitstaff and left them very uncomfortable too. We've reached out multiple times to talk to a manager at Atlanta …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Cason, We want to express our sincere apologies for the distressing experience you had at one of our employees' hands. We deeply regret that this incident occurred and the discomfort it caused not only to you but also to the waitstaff at the restaurant. Your feedback is invaluable to us, and we take such matters very seriously. We have made an attempt to contact you in order to address your concerns. However, it seems that we have been unable to reach you, and for that, we are truly sorry. Please know that we are committed to ensuring that all our employees maintain the highest standards of professionalism and courtesy when interacting with our customers and the community at large. We will investigate this matter thoroughly and take appropriate action to prevent any such incidents from happening in the future. Your satisfaction is of utmost importance to us, and we are determined to make things right. We kindly request that you please call us back at 678-226-1053 at your earliest convenience. Our team is eager to hear your concerns and work towards a resolution that meets your expectations. Once again, we sincerely apologize for the inconvenience you have experienced and thank you for bringing this matter to our attention. Your feedback helps us improve and ensure that such incidents do not happen again.

• 1 out of 5George Coleman2 years ago

  Three years old and falling off house. They are glued not nailed. Poor quality

• 1 out of 5Ben Ben3 years ago

  The previous roofing company that passed by was only a few days ago... why you guys don't comply to our neighborhood rules... can't you see the huge "no soliciting sign" at the entrance? And the one at my door? How can you be good at inspecting a roof when you can't see those signs... unless you're doing it intentionally, which means you have poor ethics and professionalism.

  Reply from the business

  We apologize for any inconvenience caused and appreciate your feedback.

• 1 out of 5Terra R5 years ago

  I called Atlanta Prime Roofing earlier this week and made appointment for someone to come out and inspect my roof for a possible leak and give me an estimate. I was told that someone would come by Friday at 2:30pm. Today is Friday October …

  Google cut this review short. The full text is on their Google profile.

• insurance claim assistance32
• easy process14
• respectful staff11
• hurricane helene4
• claim review4
• quick roof replacement3
• insurance adjuster meeting3
• roof color2
• hurricane damage2
• installation crew2

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5NickVZ 1a week ago

  I had a great experience with Atlanta Prime Roofing from start to finish. The entire team was professional, responsive, and did an excellent job. I especially want to mention Alejandro, who was extremely helpful, knowledgeable, and made the whole process easy and stress-free. One of the things I appreciated most was how they worked directly with my insurance company and helped guide me through the process. Alejandro kept me informed every step of the way and made sure everything was handled properly. The quality of the work was excellent, the crew was professional and efficient, and they did a great job cleaning up afterward. I would definitely recommend this company to anyone needing roofing work. Thank you, Alejandro and team, for making the entire experience so smooth!

  Reply from the business

  Thank you so much for taking the time to share such a thoughtful review! We’re delighted to hear that your experience with Atlanta Prime Roofing was smooth and stress-free from start to finish. … More

• 5 out of 5Pradeep Palakurthi2 weeks ago

  I had an outstanding experience working with Radnel Alejandro for our roof replacement. From start to finish, the entire process was seamless. Radnel and his team worked alongside a skilled Public Adjuster to navigate the insurance claim, ensuring everything was approved smoothly and without hassle. Their professionalism, clear communication, and efficiency made a complex process completely stress-free. I highly recommend Radnel and his team to anyone needing roof work!

  Reply from the business

  Thank you, Pradeep, for the thoughtful review. We’re glad Radnel and the Atlanta Prime Roofing team made your Cumming roof replacement feel clear and well-coordinated from start to finish. We appreciate your trust and the opportunity to help.

• 5 out of 5Joy McNeel2 months ago

  Thanks to Alex Sanchez and Atlanta Prime Roofing, I have a new roof and it looks amazing! In addition to improving the curb appeal of my home, this is an investment in one of my most valuable assets. I placed all my trust in Alex and he …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and for trusting Alex and the Atlanta Prime Roofing team with your home. We're thrilled to hear that you're happy with your new roof and that the process was smooth and stress-free. Alex takes great pride in guiding homeowners through every step, and it's wonderful to know his dedication made such a positive impact on your experience. We truly appreciate your support and are grateful for the opportunity to help protect and enhance one of your most valuable investments. Thank you for choosing Atlanta Prime Roofing!

• 5 out of 5LIZ BROWN2 months ago

  When the representative came to my door to let me know I had what appeared to be some damage to my roof, I was impressed with how professionally he was dressed. He presented himself in an extremely professional manner and was extremely …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience with Atlanta Prime was exceptional from start to finish. Our team takes great pride in providing professional service, clear communication, and expert guidance throughout the roofing process, so it's wonderful to know that our representative made such a positive first impression and that your roof replacement went smoothly. We’re glad we could help restore your home after the storm damage and deliver a roof that you’re happy with. Thank you for trusting Atlanta Prime with your project and for taking the time to share your experience. We truly appreciate your support and look forward to serving you, your family, and friends in the future if the need ever arises!

• 5 out of 5Clifton Wilson3 months ago

  Excellent experience all the way from sales to installation. APR works great with your insurance company. The installation crew is top-notch. Highly recommend! A+++

  Reply from the business

  Thank you so much for your kind words and recommendation! We’re thrilled to hear you had an excellent experience from start to finish. Our team takes great pride in providing professional service, quality workmanship, and helping make the … More

• 5 out of 5Peter Ly4 months ago

  Huge thanks to Atlanta Prime Roofing, and especially Anthony, our Project Manager, for taking care of our entire roofing project from beginning to end. Anthony and his office team kept us informed every step of the way, and the whole process felt seamless and stress-free. They also worked diligently with Allstate (our insurance) to get our roof claim approved, which we truly appreciate. I highly recommend giving them a chance and starting the conversation—the team is incredibly solution-oriented!

  Reply from the business

  Thank you so much for your thoughtful review and recommendation! We’re thrilled to hear that Anthony and our office team were able to make the roofing process feel seamless and stress-free from start to finish. Communication and customer care are extremely important to us, so it means a lot to know you felt informed and supported throughout the project. We’re also glad we could assist in working alongside your insurance provider to help move the claim process forward successfully. We truly appreciate your trust in Atlanta Prime Roofing and thank you again for giving us the opportunity to work on your home!

• 5 out of 5Maria Dobrinski4 months ago

  I highly recommend Atlanta Prime Roofing to anyone needing a new roof. They offered one of the best prices I found, completed the job in just one day, and delivered excellent quality. Jacob Soto made the entire experience seamless by explaining every detail and handling everything professionally. It’s hard to find this combination of value, speed, and customer care. Thank you!

  Reply from the business

  Thank you so much for your kind words and recommendation! We’re incredibly happy to hear that you had such a positive experience with our team. Providing quality workmanship, efficient service, and clear communication from start to finish is exactly what we strive for, so it means a lot to know we delivered that for you. We’ll be sure to pass along your feedback to Jacob—he truly takes pride in making the process smooth and professional for every homeowner. Thank you again for trusting Atlanta Prime Roofing with your home. We sincerely appreciate your support!

• 5 out of 5Keith Lewis6 months ago

  Great Communication through the whole process of initial inspection, claim and claim review, and install. Installation only took a day and they were great. Very Satisfied.

  Reply from the business

  Thank you so much for your kind words and for trusting Atlanta Prime Roofing with your home! … More

• 5 out of 5Freddy Aquino CabreraEdited 6 months ago

  Nice job! This company really help us to renew our roof in the best moment I’m deeply thankful with Jacob 💯

  Reply from the business

  Thank you for taking the time to share your experience with us! We're grateful for the chance to have been your roofing team.

• 5 out of 5Kofi Obafemi6 months ago

  I had a fantastic experience with Atlanta Prime Roofing! From start to finish, the process was seamless and stress-free, especially since they worked directly with my home insurance. The standout of the entire project was Jacob. His professionalism while managing the job was top-notch; he kept me informed at every stage, arrived on time, and ensured the crew maintained a high standard of quality. It’s rare to find someone so attentive to detail and dedicated to customer satisfaction. If you’re looking for a reliable roofing company that actually delivers on its promises, I highly recommend this team.

  Reply from the business

  Thank you so much for this incredible review and for trusting Atlanta Prime Roofing with your home! We’re thrilled to hear the entire process felt seamless and stress-free — especially when navigating the insurance side of things. That’s exactly the experience we aim to create for every homeowner. Jacob will truly appreciate your kind words. He takes great pride in managing each project with professionalism, clear communication, and attention to detail. We’re proud to have him on our team, and it means a lot to see his dedication recognized. Thank you again for your recommendation and for allowing us to serve you. If you ever need anything in the future, we’re always here for you!

• 4 out of 5Timothy Jones10 months ago

  I just want to Thank Atlanta Prime Roofing for doing such an Amazing job on our Home!! The staff was extremely patient with us during the process of replacing our roof. They were very knowledgeable, kind, respectful and accommodating answering any and all questions along the way. The roofers themselves were extremely professional and very respectful of the items placed outside our home. They covered our entire front porch and even covered our POOL!!! This was a process but we are glad we chose Atlanta Prime Roofing to take care of our home!!!

  Reply from the business

  Thank you so much for the amazing review! 🙌 We’re truly grateful you chose Atlanta Prime Roofing to care for your home. It means a lot to hear that our team was able to make the process smooth, respectful, and worry-free for you. From start … More

• 5 out of 5Robert Keller10 months ago

  The whole experience very very easy. Alex is great. Made the whole process go great. Answered all my questions and help guild me through the process. Thanks once again, roof looks great.

  Reply from the business

  Thank you so much for your kind words! We’re thrilled to hear that you had such a smooth experience and that you’re happy with your new roof. Alex and the entire team truly appreciate your feedback. It was our pleasure working with you!

• 5 out of 5Wanda Whitney10 months ago

  Seamless experience from claim to completion of shingle replacement. Excellent customer service and the entire job was completed in one day. Highly recommend!

  Reply from the business

  Thank you so much for the kind words! We're thrilled to hear that the process felt seamless from start to finish and that our team could complete your shingle replacement in just one day. Your recommendation means a lot to us, it’s what we strive for every time! 🙌 …

• 5 out of 5Davida year ago

  Had a great experience working with Alex on our roof replacement. He provided a thorough walkthrough of the process and made everything seamless, especially when it came to coordinating with the insurance company. Highly recommend!

  Reply from the business

  Thank you for the kind words! We're thrilled to hear you had such a great experience with Alex. He truly takes pride in making the process smooth and stress-free, especially when it comes to navigating insurance. We appreciate the recommendation and are grateful for the opportunity to work with you!

• Warranty offered

  “…GAF Master Elite® Qualifying system and warranty options · 24/7 Website Chat A fast…”

• Free estimates

  “…Request a Free Inspection See Real Projects GAF Master Elite®…”

• Financing available

  “…Google customer review Financing available. Ask about payment options when you…”

• 24/7 emergency call-out

  “…system and warranty options · 24/7 Website Chat A fast way to start the…”