ARP Roofing & Remodeling

All 7 of the one and two-star reviews we hold for ARP Roofing & Remodeling, most recent first.

• 1 out of 5Teofilo Avilesa year ago

  This is a terrible, terrible, terrible company. They destroyed my plants, broke my christmas decorations, they didn't bring a dumpster for the shingles, they broke my pool filter pipes, they didn't cover the pool and the next day my pool …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Darin Ungermana year ago

  Can't read the "No soliciting" sign right next to the doorbell; said "I thought it said 'No Smoking' " as he laughed about it.

• 1 out of 5mikemike3234a year ago

  This truck doesn't follow traffic laws

• 1 out of 5Ernesto Hernandeza year ago

  They don't have any staff who speak Spanish

• 1 out of 5Robby Grodina year ago

  Terrible. Rude, horrible, unprofessional, go anywhere else.

  Reply from the business

  Hey Robby, we don’t have you on record as a client of ours ever. We’re sorry you had a bad experience but it doesn’t appear it was with us!

• 1 out of 5John Shelor3 years ago

  Gladly took money for repair, then had to return multiple times to fix leaks and incomplete work, then got tired of helping and turned their frustration on me saying the roof was un-repairable and they won’t return without a large additional charge. Beware

  Reply from the business

  Hi John, thanks for the feedback. We're so sorry to hear you weren't pleased with us. Please give us a call at (210) 864-6552 and ask to speak with our owner, Randal Williams. We want to make things right.

• 1 out of 5Lisa Gostkowski5 years ago

  Don’t use this company! The worst.

• thoroughness28
• insurance claim assistance24
• new roof12
• fast completion6
• gutter replacement6
• hail damage repair6
• metal roof installation4
• estimate for a remodel3
• honest assessment3
• free inspection2
• no pressure sales2

14 more of the 209 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Edward Camp IIa month ago

  Randall did a superb inspection on my roof took over 50 pictures and went over all the details with me as to what needed to be done .I would definitely recommend ARP Roofing In the future. Thank you, Randall for all your help. Wanda

  Reply from the business

  Thank you, Edward, for the outstanding 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure meeting with you and performing your roof inspection. We believe every customer deserves a thorough evaluation, which is why we document our findings with detailed photographs and take the time to explain everything clearly so you can make an informed decision. Thank you for trusting ARP Roofing & Remodeling. If you ever need anything in the future, we're always here to help! Thank you, Randal

• 5 out of 5Mitch Rose2 months ago

  ARP has been my roofer for two homes in the Hill Country, and I couldn’t be more pleased. Fast, attentive, reliable, and honest. Highly recommend!

  Reply from the business

  Thank you so much for your continued trust in ARP Roofing & Remodeling! It means a lot to us that you've chosen us to care for not just one, but two homes in the Texas Hill Country. We're grateful for your kind words about our team's responsiveness, reliability, and honesty. Providing exceptional service and peace of mind for our clients is always our goal. Thank you for the recommendation and for allowing us to help with your roof inspections and storm damage repairs. We look forward to being here whenever you need us in the future!

• 5 out of 5David Gonzalez5 months ago

  Our roof was in terrible shape. We called Anderson Roofing to come help us out and they were great. They showed up on time and were very professional. They finished our roof in one day and we are very pleased with their work. I highly recommend Anderson Roofing to everyone.

  Reply from the business

  Hey David, I believe you do have the wrong company. We are ARP Roofing. you were not a client of ours so unfortunately!

• 5 out of 5Cesar Guardiola6 months ago

  Austin Jensen at ARP Roofing is honest, hardworking, and full of integrity. He gives straightforward, fair quotes, looks for ways to save you money, and genuinely puts the customer first. Highly recommend working with him.

  Reply from the business

  Thank you, Cesar, for the kind words and recommendation. We’re thrilled Austin provided honest, fair service and helped find ways to save you money. We appreciate you recognizing his integrity and customer-first approach. Please reach out anytime if you need anything else.

• 5 out of 5Jazelle Mckenna8 months ago

  Amazing just amazing. They fixed my leak did a great job. Just wonderful.

  Reply from the business

  Thank you so much for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our leak repair service. Our team works hard to provide excellent results, and it's great to know their efforts paid off. We appreciate your support and look forward to serving you again in the future!

• 5 out of 5Katelyn King8 months ago

  Travis is honest, reliable, and gives great advice to customers! Thank you for going above and beyond for your clients. If you’re looking for a trustworthy roofing contractor, I highly recommend ARP!

  Reply from the business

  Thank you for your kind words, Katelyn! We're thrilled to hear that Travis made a positive impact during your experience with us. Your recommendation means a lot, and we strive to deliver the best service possible. We look forward to serving you in the future!

• 5 out of 5miles donnelly8 months ago

  Great service!! Very punctual and communicative.

  Reply from the business

  Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service. Punctuality and communication are important to us, and we're glad we met your expectations. Looking forward to serving you again!

• 5 out of 5Kevin Sidney8 months ago

  After searching through several companies, I settled on American home roofing. I could not have been happier with the work they did!

  Reply from the business

  Hey Kevin, thanks for the 5 star review but I believe you have the wrong company!

• 5 out of 5Teddy LaScala9 months ago

  Travis provides top notch customer service and quality roof installation. Highly recommend

  Reply from the business

  Thank you, Teddy, for the fantastic review! We're glad to hear that you had a great experience with Travis and our roofing services. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out.

• 5 out of 5Pailee Mallesh10 months ago

  I met an AUSTIN JENSEN and he has done with excellent service and liked the way he fixed it and it’s so easy for him …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your positive review, Pailee! We're thrilled to hear about your great experience with Austin. We appreciate your recommendation and are glad you were satisfied with the service. If you need anything else in the future, feel free to reach out!

• 5 out of 5Reginald Dunn10 months ago

  ⭐️⭐️⭐️⭐️⭐️ Great Experience with Remedy Roofing! Remedy Roofing did an excellent job on my roof about three weeks ago. The whole process was smooth from start to finish — they showed up on time, handled everything professionally, and made sure the cleanup was spotless afterward. The new roof looks great, and you can tell they used quality materials. Their team was friendly, answered all my questions, and really made sure I was satisfied with the work. I definitely recommend Remedy Roofing to anyone needing roof repair or replacement in the San Antonio area. They’re reliable, affordable, and take pride in their work. — Reginald D.

  Reply from the business

  Hey Reginald! Glad to hear you had a great experience with them. However, you left the review on the wrong Google Page. We know some of the team members over there. Glad to hear you worked with another great company in San Antonio. Let us know if there's anything we can help you with in the future here at ARP Roofing.

• 5 out of 5Ellen Christoph10 months ago

  ARP did a fantastic job in our new roof. They helped us navigate the insurance claim and were with us all through the process. I could contact Austin personally with questions and issues. Overall was a wonderful experience. Would highly recommend.

  Reply from the business

  Thank you for the wonderful review, Ellen! We're thrilled to hear that you had a fantastic experience with your new roof and that our team was able to assist you throughout the insurance claim process. We appreciate your recommendation, and if you need anything in the future, please don't hesitate to reach out!

• 5 out of 5Sergio Herrera11 months ago

  ARP roofing was quick to come and give us a quote, Austin, which was the name of the person that did the estimate was very kind and seemed like a very honest individual. I immediately Trusted Austin after he evaluated the situation and he …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Sergio, for your wonderful review! We're glad to hear that you had a positive experience with Austin and appreciated his honesty and promptness. It's great to know that you found our customer service amazing. We look forward to assisting you with any future repairs!

• 5 out of 5Paul Cobeaga11 months ago

  ARP Roofing goes above and beyond with concierge customer service! They care so much about their customers - even when the unforeseen happens, they’re honest, transparent and do the right thing to take care of their customers. Thank you for contacting Voda Cleaning & Restoration to ensure your customers are taken care of and that you all leave their properties in better condition than when you first arrived. Their CEO Randall leads an amazing team - and thank you to Travis for being proactive to best serve your customers! All star team with all star leadership!

  Reply from the business

  Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with ARP Roofing & Remodeling. Our team strives to provide exceptional service, and it's great to know that our efforts are recognized. We appreciate your kind words about our leadership and team members. Thank you for choosing us!

The damaged architectural roof was upgraded to Atlas Pinnacle Pristine, ensuring durability and peace of mind.Aug 18, 2026

• Licensed

  “…Our licensed and insured team specializes in…”

• Free estimates

  “…Austin Victoria (210) 714-0040 Get a free quote Commercial Roofing Close Commercial…”

• Financing available

  “…Yes! ARP Roofing offers flexible financing options to make roofing projects more…”

• Family owned

  “…Transparency Community-Focused and Family-Owned At ARP Roofing, your satisfaction…”

Their site also states: insured.