An Exterior

All 3 of the one and two-star reviews we hold for An Exterior, most recent first.

• 1 out of 5Bruce Lipson4 years ago

  Called for an appointment and got answering service. I did receive a call back and scheduled an appointment for an estimate on gutter replacement. The technician was a no show and when I called the company they had no record of the appointment being made. Wasted a day sitting around, waiting for them.

• 1 out of 5Pedro Rivera5 years ago

  The estimate guys showed up roughly on time. They were polite. I told them what I told the receptionist when I made the appointment - I wanted an estimate of the gutters, to take a look at the roof and let me know if they see something so that I may get an estimate on that as well, and to go up in the attic and look around. I have a rafter up there that I believe needs to be braced/replaced/sistered. They do the outside fine. Come time to go up in the attic, they said they have no ladder to use to get up there. I can see the van, it has ladders of different sizes on it... I offer my ladder. He says it's not necessary, that they'll send me an estimate for the rafter. I tell him that I wanted them to look around and check everything out to see if I need to fix anything (and if so, give me an estimate) or if it still looks pretty good up there. He refuses, gets in his van, and leaves. I call the office. I speak to the receptionist there and tell her that I am not satisfied with the level of service I received and would like to speak to someone about it. She has zero idea who I should talk to. I recommend a supervisor or manager, someone who could resolve the matter, and/or re-educate the tech on the proper company policies, etc. The supervisor then tells me that he will call the tech and talk to him the next day, and will call me back to let me know what's going on. That was two (almost three) weeks ago. Still waiting on the call back. On the bright side, I did finally get my estimate three days ago. Find someone else. If they are this bad with an estimate, I do not want them working on my home.

• 1 out of 5Jeff Barnett7 years ago

  In 2018 I had a roof replaced by AN Exterior the work was fine but there was some issues with them only conducting business over the telephone and refusing to put work in writing. Additionally that backed the trailer into my house which caused some damage to the house and landscaping and wouldn’t acknowledge this when placed in email they only came and removed the paint from the house that was placed by the trailer without acknowledging. I should have stopped there but it is family owned and I gave a little bit of slack based on that; in 2019 I tried to have trim replaced that was damaged due to a wind storm. Horrible experience Pavel Omar is perhaps the worst project manager I have ever dealt with. He would never return my phone calls when he said he would and it was having to keep calling over the course of 2 months. The work was never complete and I finally canceled the work. I will never do business with this company again.

• siding5
• projects3
• estimate3
• crew3
• cleanup2
• gutter repairs2
• punctuality2
• windows2

14 more of the 18 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Steve Wanga year ago

  Danny is the man!! Ordered 9 Marvin Infinity windows and the whole process was awesome. He personally came to our home multiple times to show us how it will be done in detail and made sure all our questions were answered. He’s one of the rare project managers that actually answered the phone every single time when we called for status. The price is excellent and he worked with us to get the best possible outcome. On the day of install, a crew of 8 came and got all windows installed in one day and then one extra day for the outside trims. The guys worked hard and efficient. Kudos to Danny and the An Exterior team!

• 5 out of 5Patty Na year ago

  An Exterior replaced 14 double hung windows and 2 sliding glass doors for us, and did an exceptional job. The KHPP Ascent windows Danny recommended are excellent quality, as are the doors. They look great and have already made a huge difference in how quiet the house is. The crew of was professional, experienced, courteous and did a great job. We had rotted wood framing in 3 places and they replaced it effectively. This is the second time we've used An Exteriors (some fascia replaced previously). We recommend them for excellent value and a high level of knowledge and craftsmanship.

• 5 out of 5Jason Trigo2 years ago

  This company went above and beyond for a siding issue I had and made sure it was fixed correctly. The installer that came out was extremely good at his trade. I’d use this company again in the future and highly recommend them. Thanks An Exterior for the great customer service!

• 5 out of 5Young Sohn2 years ago

  Best quality with lowest price!

• 5 out of 5Anthony Manjarres2 years ago

  Best company ever! Did an amazing job.

• 4 out of 5Jacob Lee3 years ago

  4 star. The staffs who showed up was professional and job well done. The price seemed a bit steep since the initial installation was done by the company including the roof. Believe warranty just expired for the 4 new bolts on the shutter.

• 3 out of 5James Evans3 years ago

  I don't know that much about them But what little I do , anybody that knows anything about construction It's easy when you do 90% of the work, The problem comes in when it's the last 10% The last 10% is 50% of the work Posting for a friend

• 5 out of 5Slavik Kurnosenkov4 years ago

  Danny KIm is a great professional. This is a great company.

• 5 out of 5susan artero6 years ago

  Excellent work on replacing my roof. Matt Kim worked to quickly provide a reasonable estimate and was always available when we called. Everyone was very punctual and most importantly An Exterior delivered a new roof on the exact day we agreed upon. Due to COVID-19, Matt and his crew kept their distance and did an EXCELLENT job on cleaning up all the debris. I highly recommend An Exterior and look forward to using them again in the future for other projects.

• 5 out of 5John Bonello6 years ago

  Great job on a gutter replacement.

• 5 out of 5Steven Servidio6 years ago

  Anthony was very responsive with initial quote and follow-ups; his crew was very quick and efficient with the install, and they cleaned up afterwards. Would definitely use them again for any future siding projects, and highly recommend them

• 5 out of 5Barbara de Beaufort6 years ago

  The team who did our siding were very skilled and hardworking. A Plus!! The gutter work was excellent also.I recommend this company.

• 4 out of 5John H7 years ago

  Did a good job fixing a leaky bay window roof. Quote they gave to fix the interior drywall etc. felt a little high though.

• 5 out of 5Mark Pearson10 years ago

  An roofing replaced my roof in Spring 2016. They did a great job; Matt Kim came over and provided a bid and was quite professional. It took a little work coordinating meeting times as the job had some complexities, but the office people were professional. This is a family owned business, and they take pride in their work. The crew came and did the job in one day; we had good feedback on when they were going to show up because the weather interfered and they had to reschedule. There was nearly zero litter when they left. They were also the lowest price of the four bids I got. One company I got a bid from (WTOP advertised) had a cool salesman but was nearly TRIPLE the price. It pays to shop around. I'm a picky customer and will always call An Exterior for roofing or siding jobs while I live here in the NoVA area.

• States years in business

  “…For over 30 years, we have been providing exceptional…”

• States a founding year

  “…1 Commercial and Residential Contractor since 1985 Learn More WHO WE ARE AN EXTERIOR…”