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Roof Warden

Roofing contractor

Action Roofing

534 E Ortega St #1, Santa Barbara, CA 93103

Google average
4.7
Ratings counted
201
One and two star
10 of 201(5.0%)
California median
0.8%

The first three are Google’s own figures for Action Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the California roofers we list with enough ratings to compare.

Rating breakdown

4.7
201 ratings
Google’s profile shows 195
How the 201 ratings break down, from five stars to one
5
17889%
4
115%
3
21%
2
31%
1
73%
5.0%of these 201 ratings are one or two stars (10)

About typical — the typical roofer in California sits at 0.8%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 10 one and two-star reviews we hold, most recent first.

  • 1 out of 5Matt Humphreysa month ago

    Poor service and unprofessional. Showed up extremely late to quote a new roof, and never bother to do the quote. Clearly Action has enough business to keep them too busy.

  • 2 out of 5tyrantmogalEdited 2 months ago

    Terrible company for locals. They take up so many parking spots on the public street as well as saving for others (parking in middle of areas) Have talked to management on several occasions past and present and still have continued to park and be disrespectful to the residents of the neighborhood. As of the time of this post there are 5 Trucks, 1 Nissan Van, and 1 smart car that are parked throughout the area rather then a company yard. If this is there ethic on a public street I can only imagine how they are for work. Edit: 18 vehicles as of 8/16

  • 1 out of 5Rebecca Hannaa year ago

    I strongly believe professionalism extends beyond the job site, such as when driving a work vehicle. I was driving home and was aggressively cut off by the driver of this company. He then tailgated numerous vehicles and weaved on and out …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Good morning Rebecca, First and foremost, I want to sincerely apologize for any issues you may have experienced involving one of our drivers. We take road safety extremely seriously and are committed to addressing any concerns swiftly and thoroughly. To ensure we can investigate this properly, we would greatly appreciate your assistance in identifying the vehicle or driver involved. All of our trucks are equipped with tracking systems and onboard cameras, which will aid us in reviewing the incident once we have more details. At your convenience, please contact our office (805-966-3696)and ask for me, Sharon Fritz, or for Courtney Douglass. We’re ready to look into this matter and take any necessary action. Thank you for bringing this to our attention and for your help.

  • 1 out of 5Hayley Stephensa year ago

    I wouldn’t trust them to do any kind of business with how rude and inconsiderate the workers are. There’s absolutely no reason for a company to have an entire PRIVATE ally way AND a parking lot and then park all of their work trucks in …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5james morrisa year ago

    I called to schedule a roof repair estimate and the office confirmed. Prior to coming out, the rep called to find out about my roof style and then canceled because the office is worried about liability issues on doing repair work. They didn’t even come out to look at the leak. I figured they’d at least come out to offer recommendations to repair or replace part of it. That’s why I called, have someone look at it. Oh well. On a side note, the rep was nice and knowledgeable - it would have been nice to get his recommendation though.

  • 1 out of 5HeelLeal88 #FollowTheBuzzards3 years ago

    Terrible Terrible action roofing is the worse they called me for our appointment setup they never showed and said there was no record of an appointment no record of my name but they had my information weird🤔 …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Alison Tuma3 years ago

    DO NOT TRUST Action Roofing. Before you hire them, do yourself a favor and look up all the lawsuits they have had against them. Pages of them. They are public record. I regretfully hired them in 2020 before knowing about all their lawsuits, and they left my gutters/downspouts incomplete. They have cost me tens of thousands of dollars and they refused to compensate me for their negligence. VERY UNTRUSTWORTHY. Jack Martin will fast talk you and schmooze you.

  • 2 out of 5Peggy Romero5 years ago

    Nice pictures , can see I would think these workers have not done this job before which I know isn't true but I think someone's being milked. I have some wonderful neighbors and this is not a good time can be taken advantage of

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • knowledgeable staff26
  • cheerful staff6
  • tile roof5
  • leak problems3
  • leaking roof repair2
  • new shingles2
  • flat roof repair2
  • dry rot issues2
  • clean work site2
  • fascia repair2

Other reviews we hold

14 more of the 150 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Terry Pajoohi11 hours ago

    Great company. Very professional very neat and clean job.

    Reply from the business

    Terry, Thank you for your honest review. We really appreciate you recognizing our team’s professionalism and attention to detail. Thank you for trusting us with your project, we truly appreciate your business! Kindly, Action Roofing Team

  • 5 out of 5Barbara Cox-Winter2 days ago

    High quality work. Very professional crew. Highly recommend. ( We have work with several roofing companies on various properties over the years. Action was the best by far)

    Reply from the business

    Hi Barbara, Thank you for the great review! We’re thrilled to hear that you were impressed with the quality of our work and the professionalism of our crew. Knowing that we earned your trust after working with several roofing companies over the years means a lot to us. We truly appreciate your recommendation and the opportunity to work with you! Kindly, Action Roofing Team

  • 4 out of 5Hilary Twitchell3 days ago

    Great job. Immaculate cleanup. I don't advise trying to schedule just before winter storms ....company did well considering the volume of work orders.

  • 5 out of 5Sarah Case6 days ago

    Great work and good communication.

  • 5 out of 5Steve Martin3 weeks ago

    Best roofing and rain gutter company in town

    Reply from the business

    Thank you Steve! Kindly, Action Roofing Team

  • 5 out of 5Steve Larken3 weeks ago

    Great work and very professional. The Action Roofing team was on top of it (no pun intended) the whole time, and completed the work on time and with good attention to detail. Would use them again!

    Reply from the business

    Hi Steve, Thank you for the wonderful review! We're grateful for the opportunity to work with you and are thrilled to hear you were happy with our team's professionalism, communication, and craftsmanship. Delivering quality work on schedule is always our goal, and it's great to know that showed throughout your project. We truly appreciate your trust in Action Roofing and look forward to working with you again in the future! Kindly, Action Roofing Team

  • 5 out of 5Alan McKay4 weeks ago

    Action Roofing did a roof inspection for me that was thorough and specific about condition and recommendations. Jack Martin did a great job...two thumbs up!

    Reply from the business

    Thank you so much for your kind words, Alan! We truly appreciate you taking the time to share your experience. We're glad Jack was able to provide a thorough inspection and clear recommendations. We'll be sure to pass along your compliments to him. Thank you for trusting Action Roofing, we're here whenever you need us! 🌟

  • 5 out of 5Aliya Martineza month ago

    Our office consistently uses Action Roofing for inspections on behalf of our clients, and they are always a pleasure to work with. Their team is professional, reliable, and provides thorough, honest evaluations that we trust. Jack is especially great—he's knowledgeable, responsive, and always takes the time to explain his findings clearly. We truly appreciate having a team we can count on and highly recommend them!

    Reply from the business

    Thank you so much for your 5-star review, Aliya! We truly appreciate you taking the time to share your experience with Action Roofing. It is always a pleasure working with you, and we're thrilled to hear you are happy with our team and quality of our work. Your trust means a great deal to us. Thank you again for choosing Action Roofing!

  • 5 out of 5Jeffrey Naylora month ago

    Action is in the top 1% in the trades. They are super professional, well organized, they show up when they say they will be there, and the work is excellent. I couldn’t recommend them highly enough.

    Reply from the business

    Thank you for such an incredible review, Jeffrey! We're truly honored by your kind words. Providing professional service, clear communication, and quality workmanship is what we strive for on every project. We sincerely appreciate your recommendation. Thank you for choosing Action Roofing!

  • 5 out of 5Pierce Dunn4 months ago

    We are a loyal repeat customer of Action Roofing. They installed a new roof on our home in 2022. We have no problems since then. The previous owner had complained of chronic leak problems. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Pierce, Thank you for taking the time to share your experience! We're delighted to hear your roof has remained problem-free since 2022. Providing long-lasting solutions and exceptional customer service is always our goal, so it's rewarding to know we were able to resolve the leak issues for good. We truly appreciate your trust in Action Roofing and your kind words about our hardworking team! Kindly, Action Roofing Team

  • 5 out of 5Bob Montgomery4 months ago

    Great experience with Action Roofing. Doug always shows up when he says he will, very fast service. He always sticks to the price he quotes

    Reply from the business

    Hi Bob, We're so glad to hear you had a great experience with Doug and the Action Roofing team. We take pride in being reliable, providing prompt service, and honoring our commitments every step of the way. We truly appreciate your trust and look forward to helping you with any future roofing needs! Kindly, Action Roofing Team

  • 5 out of 5Rocio Farnum4 months ago

    Martin was great to work with. He came out to take a look when I had a ceiling leak and was incredibly helpful throughout the whole process. He took the time to explain what could be causing the issue and walked me through my options in a way that was easy to understand. He was honest, professional, and it’s clear he really knows what he’s doing. I’d definitely recommend Martin to anyone needing roofing advice or services.

  • 5 out of 5Gary Fettis4 months ago

    Action Roofing takes pride in their exceptional work. Jack and his General Foreman Guadalupe and their team of professionals are at the top of their craft. They are very nice people and a pleasure to work with.

    Reply from the business

    Hi Gary, Thanks for the kind words! We truly appreciate you taking the time to share your experience. It was a pleasure working with you, and we're glad Jack, Guadalupe, and the entire team delivered the quality and service we strive for. Your trust means a lot to us, and we're always here if you need anything in the future. Thank you for choosing Action Roofing!

  • 5 out of 5Yuliana Volk4 months ago

    Great team—qualified, professional, and a pleasure to work with

    Reply from the business

    Hi Yuliana, Thank you for the wonderful review! Our team takes pride in providing quality workmanship and excellent customer service. We're glad we could make the process a positive experience for you.

What Action Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Our experienced technicians are licensed, insured, and dedicated to providing…”

  • Insured

    “…experienced technicians are licensed, insured, and dedicated to providing the best…”

  • Bonded

    “…We are fully insured, bonded, and licensed in the state of…”

  • States years in business

    “…in Santa Barbara & Beyond For over 40 years, Action Roofing has been the trusted…”

  • Free estimates

    “…Now to Lock In 2025 Pricing Call for a free estimate (805) 500-2086 Get a Free Estimate…”

  • 24/7 emergency call-out

    “…We have crews available 24 hours a day for emergency calls during the rainy…”

  • Mentions the BBB

    “…We are members of the Better Business Bureau, Western States Roofing Contractors…”

Their site also states: states a founding year.

Other roofers in Santa Barbara

Ranked by how many ratings Google has counted.

Other roofers we list in Santa Barbara
Roofing contractor
NEMA Roofing Repair Company - Santa Barbaranew shingles, new tiles, underlayment replacement5.0428 ratings0.7% one and two star(805) 977-5949
Joel's Roofing & Rain Gutter Co Inc.rain gutter repair, thorough work, competitive pricing4.445 ratings13.3% one and two star(805) 563-8970
Wicks Roofing and Solar, LLC - Santa Barbarasolar panel installation, solar panels, tesla4.542 ratings11.9% one and two star(805) 973-9037
A&M Roofing and Guttersgutters, roof replacement, professional crew4.740 ratings7.5% one and two star(805) 869-2500
Quality Roofing of Santa Barbara, Inc.estimate process, helpful staff, new roof4.839 ratings5.1% one and two star(805) 965-2416
August Roofing & Solarprofessional staff, responsive staff, hardworking workers4.936 ratings2.8% one and two star(805) 576-9116

All roofers in Santa Barbara →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 201 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 201, of which 150 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.